Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Sir, i have booked one ticket from howarh junction to kiul junction on 28 june 2016 for 13 aug 2016 but ticket was not generated and fare amount was deducted from my iob sb account. Fare cost is rs 298.
I also asked to irctc customer care on 3 july 2016, he told me that you will get refunded in 2 to 3 days but i have not got till now in my sb account.
Kindly do needful. For your convienence i will attached bank statement.br...

Dear sir my name is manoj singh Nagar. Add sec 36 noida g.b Nagar up . I'm now traveling in Kolkata anand vihar super fast train no 12323 and my pnr no is [protected] this train is very slow and her seed 30 kmh this train is stop every 10 mint's dear sir I request you please resolve this problem arjentli or you can't resolve this problem so please change train timetable...

My PNR No:- [protected]
Train No:- 23226

1- Train delayed by more than 5 hrs. but not get message.
2- Mobile no is with IRCTC as ticket has booked online.
3- Still official site is showing that the train is on time.
4- When I reached station come to know about delay.
5- Official site still showing that the train is on time.
5- Due to this negligence there is wastage of my time &...

Hi,

I tried to book a ticket on jul 01 from cch to gda using ewallet however payment went successful and ticket isn’t booked.

In such scenario i am expected to get my ewallet money to be refunded but till now neither i have received it back nor i can see it under “ticket refund history”.

Could you please help me?

S. No. Transaction id from to date of journey reservation status...

Booked a ticket for my parents aged 81 and 77 years from bangalore to hyderabad by rajdhani express. I was shocked to see the allocated berth. Both side upper and in different sections. I wasn't expecting this from indian railways. No where in the world you get this kind of treatment for your aged parents. Can the concerned department respond to my mail asap....

Hi all,

I booked ticket on 26th of feb 2016 from pune to badnera.
Train num: 11039/maharashtra exp
Pnr:[protected].

There was accident at bhusaval junction and train got diverted from the junction and it never reached badnera.
I traveled till bhusaval and from bhusaval i got down of the train.
At bhusaval junction, tt told me that he can not to any thing as the ticket is made from...

I have booked a ticketdated. 20/07/2016 from Bolpur to Hawrah in visvabharati fst.passenger for 26/07/2016, booking amount has deducted from my account
amount 336 but no ticket has been send . Ref.no.is [protected]IG0CJMLZF0

PLS.resove my problem as soon as possible


Somit Mandal
87.dumdum road
Kol 74...

Hi team,

I created ewallet on 5th july 2016 so that i can book tatkal ticket easily. But when i try to book tatkal ticket through ewallet on 8th july, i received otp but payment confirmation page was not coming up and my ticket was not generated. Due to which i have to book ticket through net banking and then i again tried to book tatkal ticket on 9th july again same thing happened. So basically my amount of two thousand is...

I m travelling in 21125 train in ab1 coach on date 19/7/16. My birth is near the door. The door of the coach is not working properly. It is openingon its own due to which the cooling of the ac is not proper and also foul smell from the toilet is coming. We asked the attender and the tc to look into the matter but they all are unconcerned. Plz do the needful as soon as possible...

Dear Sir/Madam,

My irctc account has been suspended, I don't know the reason.
I am using this account from past few years.
As per my knowledge I have not done any thing which is illegal or unethical. I don't want to lose this account.
I have all my journey records with this account, This account is also associated with my mobile number and my personal email address.
I don't want to create another...

Wrong pan no update by railway and not ready for correction. I had also file application in jhansi
Office but no one is getting serious about that.

My orignal pan no = anypk2527k

Wrong updated in form 16 = arybk2527k

Tan = agrs12316d

Please do the need full.

Tax paid = 3557


Please look in to this matter.

S. K. Agarwalbr...

When i booked a ticket on 16-jul-2016, the ticket was not booked but the amount was deducted. Today (18-jul-2016) the ticket amount of rs.793 was refunded whereas the commission amount of rs.11.50 is not refunded.

When a ticket is not booked, the commission amount should also be refunded.

Please let me know what is the procedure to get my money back....

I booked two tickets for my parents in senior citizen category on 15/07/2016 in unchahar from on to delhi. When train was about to reach old delhi then at outer of station 4 to 5 suspected men came into 2nd a. C. Coach and asked my parents and another fellow lady passenger to help them in bringing luggage from seat to nearest door. They gathered there and covered all the luggage in between them. When my parents tell them to show th luggage...

Sir, is rajasthan n my business is inkarnataka. All tickets booked on the irctc are my own tickets only. Not a single of other person. Then why my acc."dalpat9005" has been deactivated without prior notice and on wt reason sir, i am old man should be taken care of. Awaiting your reply at the earliest.
I am the single user of my acc. I am your costmer for last 20 years when irctc started almost. I am your real costmer since last 50...

Never ever book your ticket with irctc.

I have booked ticket with irctc, i suppose to travel on 4tht july 2016, but on that day in morning around 10am i got txt msg on my mobile its say train is cancelled so same time i have check my pnr stats on my mobile and shows train is cancel.
After that i went to railway station to conform train is cancel or not so also they told me train is cancel.
So i have arrange something...

Reservation was done on 15 Jul 2016 by using credit card HDFC. amount of rs, 1456 was cut but ticket not generated. second time ticket was issued and rs. 1456 was deducted. ref; IRCTC 11779.
pl. make my first transaction refunded back to my credit card....

There were no veg meals, snack or even tea at 12 noon in the ac coach even though the train has a pantry car. Train no 12663 howrah - thiruvananthapur expresss. Pnr no -[protected]...

Refer PNR no.[protected]. Date of journey=28/08/2016.. Train No. 12610. Ticket Cancelled on 12/07/2016. Ticket fare Rs. 807/-. Refunded amount only Rs. 360/-. The cancellation charges should be only Rs. 90/-. Pleasehelp and rectify the anomaly....

I myself rohansingh s mertiya tried to book online ticket but showed transaction failed and no ticket issued but amount deducted from my account
Thank you for using your sbi debit card 524xxx5636 for a purchase worth rs1459.5 on pos 2002 at irctc in txn#

Hi, payment of rs. 522.19 with ref. no. nr[protected]c2has failed. please try again. if the issue persists, use any other payment options.
These are the is...

I cancelled my tickets on irctc website.they show that the amount has been refunded to gateway bank which is different from the actual payment debited bank.i have sent several mails to irctc and payment is pending from long time.pls help in the matter.tickets id are 3462795 and 3599233.Near around Rs.17, 000 has to be refunded.i cancelled 2 tickets in feb 2016, 2 in april 2016 and 2 in june 2016.please suggest what is the procedure.
Even...