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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Last updated May 9, 2024
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Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 317

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P
Prince Gupta@
from Pawayan, Uttar Pradesh
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Amount not refunded back into my account

Address:273001
Website:www.irctc.com

Sir i have booked a tatkal ticket from gkp to ndls on[protected] and i have done payment from icici bank debit card and choose visa/master card (Powered by citi bank) credit card option for payment but rs. 858 debited and ticket not booked and till now money not refunded in my icici bank account my transaction id is [protected] please refund my amount...
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B
Bipin Pandey
from Hyderabad, Telangana
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Ticket refund rule

Address:500039

R/ sir,
I wish to inform you about cancelled my ticket on journey date[protected], pnr no [protected] (From ngp - sc). I cancelled & tried to file tdr, & file it approx 7.00 hrs.0n 9 june, whereas the departure scheduled of train no 12792, is 11.50 hrs on 9 june 2016.

Rest of rules, i dont no, but as a middle family indian i urged you, that this is not good & acceptable, that a person not travelled and also cancelled...
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P
partha16
from Ahmadpur, West Bengal
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Some other person use my phone number to book ticket

Hi, i am palash maji, some other person use my phone number to book ticket. PNR: [protected], TRAIN:18030, DOJ: 01-07-16, SL, MCA-BPHB, Dep: 16:10, B PANJA, S7 55, fare400, SC:23.0+PGCHGS...
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M
Mahadevom
from Delhi, Delhi
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Only 50 percent of amount refunded in cancellation of ticket

Address:New Delhi, Delhi, 110007
Website:Www.irctc.co.in

Pnr num - [protected]
I cancelled my ticket
It is a normal ticket and not a tatkal ticket
For ac coach o[censored]ttrakhand samkark kranti
I cancelled my ticket and only 50% of the amount got refunded why is that ?
I paid 390 and only rupees 180 was refunded why?
Since it is not a tatkal ticket
I should get atleast 80 percent of my money
Why is railway deducting so much
On what basis...
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R
Rahulshah353
from Mumbai, Maharashtra
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Ticket refund in case of Train Terminated Short Of Destination

Address:New Delhi, Delhi, 110088
Website:irctc.co.in

On February 26th 2016, the train was terminated short of the destination. There is still no reply from IRCTC reagarding my TDR. I am not able to see the TDR history on the irctc site as they have updated the site and not kept the old data.

its been 4 months now and there are no communications regarding this.

Details -
PNR Number [protected]
TDR reason -Train Terminated Short Of Destination
TDR...
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P
pharmachem
from Mumbai, Maharashtra
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Over Charging for the products sold at your outlets

Address:Vadodara, Gujarat
Website:IRCTC

On 21st June 2016, at 9.00 am, At Baroda station on platform No.3 I have purchased 2 cups of Nescafe delivered by machine. He charged Rs. 10 per cup which was half in quantity and also charged Rs. 20/- for bottle of Railneer bottle. His behaved very rudely. The outlet is located on end of the platform No.3 of Baroda towards Ahmadabad. Mine PNR NO. was[protected]....
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B
bidyut1988
from Kolkata, West Bengal
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Not refund TDR case at irctc

Address:736121
Website:IRCTC.CO.IN

I have not jurney with reference
*TDR Transactions Details*
*Transaction ID:* [protected]
*Train No./Name:* 15960/KAMRUP EXPRESS
*PNR No* [protected]
*Date of Journey:* 20-Jan-2016
*Date Of Boarding:* 20-Jan-2016
Date of Booking:* 17-Dec-2015 *From:* NEW ALIPURDUAR (NOQ)
*To:* HOWRAH JN (HWH)
*Boarding:* NEW ALIPURDUAR (NOQ)

*Resv Upto:* HOWRAH JN (HWH)br...
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K
kiran9072
from Delhi, Delhi
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IRCTC retiring room

Website:irctctourism.com

Hi, i am kiran
[protected] time: 6.20pm - 7.00pm
I tried to book a retiring room in TPJ for transaction id: [protected]
on 23/6/16 PNR: [protected] through irctctourism.com
Money deducted from my account but current reservation status: Not booked
current payment status: Payment Settled
Please refund my amount and improve your services.
Expecting a fast and better response from irctc.
Thanks...
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S
Shashikant Parab
from Mumbai, Maharashtra
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TDR Status

I have booked online ticket under PNR [protected], Due to train running late more than 3 hours i have filed the TDR. The status showing CR Register however doesnt understand the meaning of the same and no refund yet.
In Anther case i have filed TDR for PNR [protected] wherein the status showing as EDR updated however i ahve not received any mail to know the refund status or whether claim rejected....
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P
prg_w
from Mumbai, Maharashtra
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Reactivation of suspended account

Dear Sir,
I wish to highlight that, my IRCTC account has been suspended for no valid reason or prior notice or intimation.
When contacted Customer Care it was learned that account has been suspended for fraudulent activities.
But i assure that no such activities were carried using my account.
My account has been used only by me for booking e-ticket of me and my relatives..
Not only mine but my fathers...
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P
pathaksk65
from Kandra, Jharkhand
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Refund of money after auto cancellation of e ticket

Address:Dhenkanal, Odisha, 759121
Website:irctc.co.in

I have booked ticket from new delhi to cuttack by rajdhani dated 13.6.16 (Pnr [protected]) throgh credit card. It was wait listed ticket and not confirmed so ticket auto cancelled and refund credited rs 7035 against booking amount rs7230+ charges (7426.61). After that i booked tatkal wait listed ticket for new delhi to bhubneshwar (Pnr no-[protected]) through credit card. Ticket again not confirmed and amountrs 9360 credited in my account against...
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N
nirmala jadaun
from Atraulia, Uttar Pradesh
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My old transaction have been deleted

Website:irctc.co.in

Hello

I had booked an e-ticket from allahabad to cnb on april12, 2016.
My pnr : [protected]

Ince i did not take the hard copy of the same and now i have to submit the ticket in my office, i am unable to print the same because these have been deleted from my irctc account my transaction page keeps on showing "no history found".
Please help me in this regard
My e-mail id is [protected]@gmail.combr...
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R
rinkeshgoyal
from Mumbai, Maharashtra
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Account blockage without check

Address:Raigad, Maharashtra, 410210
Website:irctc.co.in/eticketing/loginHome.jsf

Dear sir,

Need your help in getting my login issue resolved in irctc website. Username r_goyal. Below is my email gone to [protected]@irctc.Co.In

Dear team,

This is my personal irctc account and i am using this account since last 8 years. I usually use chrome auto fill setting while booking tickets and filling online forms as it is a standard feature and i dont see any fraudulent activity in using this...
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S
Samaram
from Mumbai, Maharashtra
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Mobile handset Lost

Address:560053

Dear sir,
Sub:lodge the fir for lost the mobile hand set during traveling from pune to bangalore in train no. 11013 coimbatore express; pnr [protected]; date 17/06/2016

My younger brother mr. Dinesh kumar going to join his job at bangalore, traveling start from jodhpur to banglore and onward journey pune to bangalore on dated 17/06/16. When my brother awake 7:30 am and check the shirt pocket not fond the mobile and...
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K
karthigcl
from Delhi, Delhi
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Not refund the failed transaction -100000532860094

Address:620007

Sir,

I try to book e ticket on 14/june/2016 from sbc to tpj on two time. The transaction has failed, but the amount has taken from my account, after send complaint to [protected]@irctc.In one amount has credited, but 2nd failed transaction amount has not cleared. Find the attachment of my bank statement scan copy please refund the same amount.

Failed transactions
S. No. Transaction id from to date of journey...
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R
rahul4888
from Hyderabad, Telangana
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No information regarding platform from which train get arrived

Address:Bangalore Urban, Karnataka, 5600102
Website:www.irctc.co.in

Booked ticket with transaction id [protected].

Train arrived at bangalore cant station, there was no inquiry booth.

There was one display which didn't showed updates about train.

There was an announcement regarding platform only 1 min before train left station.

Due to which i missed my train.

There should be inquiry counters, display boards to provide information...
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I was booked a online train ticket on 16.6.16 having pnr no: [protected] and cancelled the same o 17.6.16, but after cancellation i was not received my refund back in my bank accounts and on irctc account it is showing status refunded. After so many emails and call no response received from irctc.. Please help me in getting my refund back. Cancellation id: [protected]....
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B
balvinder11
from Delhi, Delhi
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None availability of food

Address:Yamuna Nagar, Haryana, 135001

My pnr is [protected]
Train no. 12029 swaran shatabdi

Sir,
I am travelling by this train on[protected]. I have booked the ticket online with food. But during journey i did not received the food.

Please resolve my issue why i did not receive the food. Me and my daughter suffer a lot because of non availability of food.

Please response me as soon as possible....
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A
AishuIce
from Chennai, Tamil Nadu
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Trd filed. Refund not received

Address:600091
Website:IRCTC

I have filed a TTR on 19th October but stil the status is 'CR Registered'. Can some one please help on this


Transaction ID: [protected]
Train No./Name: 11073/LTT CHENNAI EXP
PNR No [protected]
Date of Journey: 19-Oct-2015
Date Of Boarding: 19-Oct-2015
Date of Booking: 17-Oct-2015
From: LOKMANYATILAK T (LTT)
To: CHENNAI CENTRAL (MAS)
Boarding: LOKMANYATILAK...
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V
venkatesan kalamegam
from Kamudi, Tamil Nadu
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Half ticket for children between 5-12 years of age

Address:630003
Website:IRCTC

Sir,
As per the latest rules, for berth vacancies, the concession ticket of half fare for children between 5-12 years of age will be given without separate berth is provided. In case of payment of full adult fare, then the berth will be provided.

In this regard, it is requested that the rule should be suitably modified as if two half tickets were purchased, then one berth can be allotted, which would be highly justifiable...
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