Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I booked ticket from irctc, using net banking facility (on 03/08/2016) . Money was immediately deducted from my bank account. But the ticket was not booked.
And money is still not refunded.
Net banking ref:[protected].
So i request a refund for this[protected].

My family & I were to travel from Kopargaon Station to Yeshvanthpur, Bangalore on[protected] by Ahmedabad - Yeshvanthpur Express. On reaching the station we were informed that the train had been cancelled. We understand that the fare would be returned to the passengers immediately without applying for the same. However, IRCTC has still not refunded the amount. PNR numbers are as under:

[protected]
[protected]

Will IRCTC refund the amount immediately?

I cancelled the following train ticket on 09-Jul-2016 14:36:24 HRS. But I didn't received the money back so far. The TDR status is still CR Registered.

TDR Transactions Details
Transaction ID: [protected]
Train No./Name: 13132/ANVT KOAA EXP
PNR No [protected]
Date of Journey: 09-Jul-2016
Date Of Boarding: 09-Jul-2016
Date of Booking: 08-Jul-2016
From: ANAND VIHAR TRM (ANVT) To: PATNA JN (PNBE)
Boarding: ANAND VIHAR TRM (ANVT)
Resv Upto: PATNA JN (PNBE)
Quota: TATKAL (CK)
Class: SLEEPER CLASS (SL)
Ticket Amount:1180.0
Ticket Type:E-ticket

TDR Details
Reason For TDR: Train Late More Than Three Hours and Passenger Not Travelled.
TDR Filing Date: 09-Jul-2016 14:36:24 HRS
TDR Status CR Registered
Cancellation ID: [protected]
TDR Zone: EASTERN RAILWAY (ER)
Registration No:[protected]

Sir,
I booked two e-ticker online. Money was deducted but ticket not booked. I was waiting till now the amount may be refunded. So far refunding has not been done by irctc. Kindly process refunding immediately.
Ticket detail —
Train no 12393, transaction no [protected], [protected].
Journey date 28 aug 2016.
Amount 1003 rs.
Thanking you.

Sir,
My name is Sonali Ray Khan and my user name is sonali106 .During the booking time, 2 failed transactions are made from your side.

1) [protected] 5th july Rs.433/-
2) [protected] 14th jun Rs.1373/-
I Send you all my Bank statements details according to your requirement but still now You can't refund my money.Again I am sending my all bank statements where you will see my money goes to IRCTC A/C. but IRCTC can't send me the refund amount of (Transaction No. [protected] & [protected]).

But your official says that, [protected], [protected] was a settlement-failed transaction for which no amount was debited towards IRCTC. That is we didn't receive any payment authorization from your bankers to book the ticket. IRCTC are 100% layer and frought. Already I have submitted my bank statement 3 times, where clearly shows that in case of both transactions ([protected], [protected]) amount was debited towards IRCTC. Today I going to my bank and check every thing where clearly shows that amount was debited towards IRCTC.
Now I feeling bad experience with IRCTC service. Please refund my money as early as possible

Now I will go to the "Consumer Forum" and DRM OFFice and Ministry of Rail

Dear sir? 02/07/2016 - train ticket 12312 kalka mail from delhi to bardhaman was my date? Now delhi can not come out because i did not? Sl. No 1- pnr no [protected] - t - id -[protected] - but me a refund application is deoa talks
M. No [protected]
Email - [protected]@gmail.Com

Sir, I am Radha kushwaha I come to Delhi from banda to up sampark kranti/12447. Mera tatkal ticket waiting me tha lekin bad me conferm hokar S4/56 net me dikha rha tha lekin vaha koe aur baitha tha jinka bhi S4/56 seat nom. tha. vo us seat se hatne ke lie taiyar nahi the and mughse ladaye kr rhe the. Mai TC ko rat 2:00am tak dhudati rhi lekin vo nahi mile na 1 bar bhi ticket check krne aae. Jisase mughe bahut problem huee. Bad me TC 4:00am par aaya tab pata chala ki usaka AC me ho gaya tha and vo seat meri thi. Jise batane na AC vala TC aaya na hi hamare dibbe vala. Sir, my PNR No. [protected].
Date of journey- 25/07/2016
Date of arriving- 26/07/2016

In irctc ticket reservation pages we got to see ads increasing. ads placed near important buttons like next, replan.
Few ads covers the page, not displaying the details.

Railways looks greedy by admitting these ads over and above the exhorbitant rates on service charges, taxes, cancellation fees etc.

I request to take immediate action and make irctc look more decent.

I had booked a ticket bearing PNR NO [protected] in train no 12822 / DHAULI EXP in chair car. My ticket could not be confirmed and remained in Fully Waited List even after preparation of chart. The cost of booking was Rs. 371/-, however I got Rs. 260/- as refund amount. Please explain the details as the cancellation charges is not applicable in this case and only clerkage amount is supposed to be deducted.

I booked a ticket today at irctc site and was amazed by the way the booking is done. Booked a ticket in kolkata rajdhani (12302) for my parents, father is senior citizen and mother is near to that age, but got two upper berth tickets in spite of selecting at least 1 lower berth. There were 137 seats available, if i go via an agent paying extra money, we easily get lower berth tickets, but if we do the booking i do not know how the allocation works, do not get lb tickets. I think ir should get their priorities right and rectify the ticket allocation process instead of asking aged ailing people to get up upper berths.

Dear Sir,

I have registered for on line railway ticket booking with www.irctc.co.in but I could not get the site opened for on line ticket booking. I request you kindly to cancel all existing registration for on line ticket booking through irctc so as to enable me to register afresh for on line railway ticket booking.or send link site for registration to my e-mail address

I booked one train ticket from chennai to tiruchchirapali (train no 16177) on 08/08/2016 on the internet but the transaction failed due to system fault at the irctc website. the amount of money amounting to rs. 808/- was, however, debited to my sbi account. their failed transaction id is - [protected] dated on 29/07/2016.

So please do the refund to my respective account.

Thanks,
P. madhavan

I have booked a ticket today (28/07/2017), for date 02/08/2017 from shialdha to bolpur in sialdha rampurhat exp.
Ticket amount Rs.346 has been deducted from my account but ticket not send.
Transaction Id.is [protected]IGOCKRHZH3 .
Pls. Resolve my problem as soon as possible...

I AM UNABLE TO BOOK THE TICKET ON IRCTC. The message which is appearing on the Home of irctc is as follows:

Booking transaction ID Booking Status
[protected] Not Booked

I am facing this problem since last two days. I need to book the ticket as it is urgent. But i am unable to do so.

Kindly resolve this problem.

Life brand ninbu pani being served in shatabdi (amritsar) is worst in quality
After drinking most people start coughing as it has high content of kms
It tastes bad and has foul smell
Don't know why irctc serves such products
It's better you serve a slice of ninbu instead or a toffee

I have filed tdr as per rule but amount not refund 27 days passed.
Still status is showing cr registered.
When i will get my refund?
Following are the ticket details:

Transaction id: [protected] train no./name: 12191/ndls jbp sup exp pnr no [protected]
Date of journey: 30-jun-2016 date of boarding: 30-jun-2016 date of booking: 30-jun-2016
From: new delhi (ndls) to: gwalior (gwl) boarding: new delhi (ndls)
Resv upto: gwalior (gwl) quota: tatkal (ck) class: third ac (3a)
Ticket amount:1125.0 ticket type:e-ticket
Passengers details
Name age gender status coach id berth no/ wl no
Akash 25 male cnf b2 31
Tdr details
Reason for tdr: train late more than three hours and passenger not travelled.
Tdr filing date: 30-jun-2016 14:36:55 hrs tdr status cr registered cancellation id: [protected]
Tdr zone: west central railway (wc) registration no:[protected]

My pnr number - [protected]
Train number - 11020

Ma'am/sir,
Iss train me chaai ka paisa 7 ki bajaay 10 liya kaa raha hai. puchne par kaha gaua ki chaai ka 10/-rs hi hai jabki mene online dekha, chai ka paisa 7/-rs hi hai.
170 ml ka disposal cup toh diya jaata hai par chai ki quantity kam rakhi jaati hai.
Mere canteenn me complain karne par vendor ko daanta gaya 10/-rs lene ke liye par jab dusare vendor se chaai liya toh usane bhi 10/-rs hi maanga.
Please solve this issue.
Thanks and regards
Naresh purohit
M - [protected]

Dear sir/madam, i had booked a ticket from brc to kuh journey date 5 jul 2016, but the train got late for more than 5 hours (schedule departure at brc was 5:12 am). i had filed the tdr on the same day at 05 jul-2016 9:13 hrs. the status of tdr showing cr repudiate. i was waiting for the train but the train got late so much, so i have filled the tdr before actual arrival of train at brc. please help me on this matter. as per rule total amount of ticket should be refunded if the train gets late more than 3 hours. pnr: [protected] transaction id: [protected] date of journey: 05-july-2016 ticket amount: 2196.00 tdr filing date: 05-july-2016 9:13:52 hr tdr zone: east central railway (ec) reason for tdr registration failed: invalid tdr timestmap : delay

Sir, i have booked one ticket from howarh junction to kiul junction on 28 june 2016 for 13 aug 2016 but ticket was not generated and fare amount was deducted from my iob sb account. Fare cost is rs 298.
I also asked to irctc customer care on 3 july 2016, he told me that you will get refunded in 2 to 3 days but i have not got till now in my sb account.
Kindly do needful. For your convienence i will attached bank statement.

My login id - rohit7980
Tranction no - [protected]

Dear sir my name is manoj singh Nagar. Add sec 36 noida g.b Nagar up . I'm now traveling in Kolkata anand vihar super fast train no 12323 and my pnr no is [protected] this train is very slow and her seed 30 kmh this train is stop every 10 mint's dear sir I request you please resolve this problem arjentli or you can't resolve this problem so please change train timetable