Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Dear sir

I was using IRCTC account for booking tickets for my personal use as well as for my family members.

Suddenly the account was disabled without prior notice. Thus I was not able to book the tickets.

Request you to please reactivate the IRCTC account as it will create problems for the genuine users like us to book tickets in need.

Details:

User ID: kapilniperbr...

I booked a ticket from jaipur to visakhapatnam pnr no. [protected].My ticket status before charting was wl/16.When chart prepared my status was confirmed.But when i tried to file tdr.I could not do it because system was showing that i can not file tdr of confirmed ticket before 4 hrs of scheduled departure.My question is that what happened to my confired seat.Tte can take undue advantage and sell it to somebody for some quick bucks.There should...

I am very fed-up with irctc and railway service.
Today it's more than 10 months (Almost 300 days) i am waiting for refund of tdr booked on 11/08/2015.
I have mailed and called many times to irctc customer services but till date no response from irctc. Every time i call to customer care but i get same reply "we are not able to see your status due to server issue please call again."
I hope you will help me....

I was travelling from Thirsur to chennai and i had confirmed ticket from palakad ... From thirsur i took separate ticket asking the ticket collector to provide me ticket to sit in sleeper coach since its only one station we sat in sleeper coach .. This ttr came in and was speaking in malayalam which we dont know we asked him to translate vut he refused to do so and asked us to stand eventhough passengers didnt complain.. I had 56 year old...

The food served in Dinner was same given during lunch time. The food given in train is not fresh. When confronted the IRCTC staff they refused to accept it and were arguing that they served a different dish. They are supposed to give water bottles with thali which was not served and was only given when we insisted.

Train no. 12137
Journey date: 16/06/2016
Food served by : Ankush Singh....

Traveling in train no 12925 in Coach H-1 B cabin. Date 17 June.PNR no. [protected].Ordered lunch when I was told that they only serve Biryani. I am Surprised that I was served with stale uncooked rice as it was too hard to chew with 2 eggs on it..BIRYANI.as said. Immediately after an hour or so I started getting stomach cramps which continued for few hours. I asked for complaint book but didn't get it. I also spoke to the TC in charge for...

Dear Sir,

My irctc account got locked with out any prior notification or reason.
I have used this account to book tickets for me or my family not for any outside person. Below are my account details

[removed]

Now I have to book tickets to my home town for attending my sisters marriage. Kindly reactivate my account...

I am a regular user of ITCTC since last four to five years. Today at 10am, I tried to book a very urgent tatkal ticket when I was not allowed to log into my account and I was said that my account was de-activated.

This is so much disappointing because I operate only one account and due to this hazard I could not book the ticket. Moreover, there is no reason stated on the website for deactivating the account.

I...

Hi team,

On[protected] we had a punjab mail train no.12138 having departure @5:15am from new delhi towards nasik road.

Pnr number:[protected]

Due to misunderstanding between railway staff people, we missed our train and faced a loss of rs 6190.
We were 4 peoples (2 males and 2 females) and there was a final waiting of 8, 9, 10 and 11.
After reaching station @4:30am, we had contacted...

I have booked an e-ticket from thalassery to thrissur in train no.16348. My date of booking was 07/06/2016 and my date of journey was 11/06/2016. But i have cancelled the ticket on 09/06/2016 at 10:50:03hrs. I got a refund of rs.20 on13/06/2016. Why i get only rs.20? Am i not eligible for more than that?
Pnr no:[protected] and cancellation i. D is[protected]. Please do the needful. My ticket amount wasrs.235....

I booked an online railway ticket vide pnr no [protected] in train no 11087 / veraval pune exp but due to non availability of sits, irctc was automatically cancelled my above ticket. I pay rs 802.90 for the said journey but while irctc cancelled my ticket they self as non availability of sits and i am willing to journey in the said train but as per rules they cancelled my ticket. This is not my problem, irctc cancelled the said ticked and...

I tried booking a tatkal ticket which was worth inr 5307 including all taxes and charges. Got wait-list ticket which doesn't make sense in tatkal quota. So only option you have is to cancel it. After cancellation i got inr 5120. They deducted around 200 rupees (130 cancellation charges and rest other charges).
This amount is less but it doubles the pain that i didn't get the ticket still have to pay.
Two setbacks for me i will...

I was trying to book two tickets of sleeper class online from mathura to hyderabad - through BOB bank RUPAY debit card.
few minutes later i got a massage that Rs. 1305.9 is debited to a/c ...on 10-06-16, 20:22:48 at pos. i waited for 10 minutes to get detail my booking but didn't get it. now three days have been passed and still not get back my money
So please take strong action against it....

Sir, madam,
I dheeraj varma was traveling in train no 12722 from ghoradongri to hyderabad on 11/6/2016 in b1 couch set 28&29 my pnr is[protected]. While i was traveling i ordered two break fast and in night two veg-meal and asked for my bill they charged me 70 rs for two break fast and 180 rs for two meal so i asked him that he was charging more as the veg meal only cost 50 rs as mentioned on your website as there was no rate card...

I have changed the mobile and lost my sms, meanwhile I had to travel and my irctc account has been disabled without prior intimation or notice. I am a regular traveler and mine is a joint family, hence I will be booking tickets often. I had a real hard time to take back my tickets and need strict action to be taken for such actions taken on my account.

PS
My user id vinz8
ph no. [protected]...

I was booking for 6 o[censored]s with 2 senior citizens. We requested Lower berths for the senior citizens and since we also had a child, we requested all o[censored]s to be booked in the same coach specifically. IRCTC showed availability of 11 3AC tickets. I was sure we will get 6 in the same coach. Wonder of wonders !!! IRCTC booked 5 o[censored]s in B2 and another person in B1. Also, no lower berths allotted. We were devastated. I was wondering why it did...

Dear sir, irctc has deactivated my account without any prior notification, it is not any fraud account, iam a regular traveller so that i use my account regularly, i am facing so many problem after deactivation of my account. sir, please reactivate my account as soon as possible.
login id-jacky9304
phone number-[protected]
email [protected]@gmail.com...

Ticket booking account is suspended without assigning the reason fro suspension. when contacted through mail, no reply given. when contacted through mobile [protected]@irctc.co.in and they informed the reason to be fraud net. i have not done any fraud, before suspension of account, irctc should atleast inform me the details of fraud and give me notice for my explanation.by simply suspending the account i lost my right to travel be train through...

I was trying to book a ticket online (Irctc) and in the middle, the payment was successfully carried out (Debiting 749 rs. With netbanking - hdfc) but when it returned to the irctc site, it showed message like "rejected from bank [transaction id: [protected]] you can choose another payment option and try again" (Refer attached image) i checked my online account and found like amount has been debited as i received an sms too. What should...

Hi,
I have filed tdr for given details and status shows cr registered but no amount is credited back. It was filed on 18 apr. Please reply on asap nicks. [protected]@gmail.com.

Transaction id: [protected] train no./name: 12985/dee double dcker pnr no [protected]
Date of journey: 18-apr-2016 date of boarding: 18-apr-2016 date of booking: 04-apr-2016
From: jaipur (Jp) to: delhi cantt (Dec) boarding: jaipur...