Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I booked my ticket twice on tow consecutive days. Both were failed bookings with payment settled. The second transaction went through smoothly with the payment, however, giving the message, "no seats available. Transaction dropped." I request you to kindly check into the matter and refund the hard earned of the users as fast as possible. Also, I would like to state that I was very early while making the booking, so the number of tatkal seats...

To
Shivi saxena
Executive customer care
Irctc
Dear madam/sir
Your mail received in 1st june 2016 regarding the refund of cancelled e-ticket as “the information provided is insufficient for us to check. We request you to give us your pnr no./user-id with irctc and date-of-booking/date-of-journey/transaction-id generated from irctc, so that we may pursue the matter.”, i submitted all the details in 2nd...

1) i have cancelled ticket on 17 may 2016, pnr no. [protected], the amount rs. 2430.00 should be refunded. But till date, the amount has not been credited to my credit card a/c
2) i have cancelled ticket on 21 may 2016, pnr no. [protected], the amount rs. 4050.00 should be refunded. But till date, the amount has not been credited to my credit card a/c...

Hello Sir/Madam,

IRCTC provides an option to confirm the ticket only if meets the required criteria selected by the customer like
1) Confirm only if seats allotted in same coach
2) Confirm only if one lower berth is allotted

My wife checked the option 2 as mentioned above.
As she is not comfortable to travel over the middle berth due to overweight.
She had limited balance in her...

Lost my password, mobile number.

I sent them the mail but they don't reply me to my registered mail.

Ticket is getting generated but no resolution is made.

No concern about customer.

This is the only reply i got after lodging the mail. An automated generated mail
_

Greetings,

This message has been automatically generated in response to email...

I cancelled the following railway tickets booked by me from my id on irctc.Co.In :
Pnr : [protected]
Pnr : [protected]
Pnr : [protected]
Pnr : [protected]

As per irctc website, ticket cancellation charges for ac 3 tier confirmed ticket is rs 90 per passenger. However, rs 205 per passenger has been deducted as the cancellation charge by irctc for pnr [protected]. This was a confirmed ac 3 tier ticket...

I have been trying to get a lower berth for my wife with my 7 month old baby, but keep getting only middle berth even there are 210 seats available seats. I tried when there were 225 seats, got MB only so I was forced to cancel the ticket and re-book but still getting only MB. It’s not first time have been facing this problem, it happened many times before and I lost only money by canceling the tickets be never got LB. I don’t understand...

I had booked my Ticket for 6 passengers having Pnr- [protected] on dated 22 April 2016 for journey date 16 may 2016.But unfortunately the ticket wasn't confirmed, it remain in waiting list. So the ticket gets automatically cancelled. And i got a message that Rs-2125 .00 will be refunded in my bank account.But till now on dated 07/06/16, i didn't get any refund from I.R.C.T.C....

Pnr:[protected]
Train: 15901
Doj: 30-05-16
Fare: rs. 935, sc: 22.9 + pg chgs

Refund amount received: rs. 465/
My ticket cancellation charges is close to 50% deduction. I had wrote an email few times but only get automatic response. The problem wasn't resolved. Irctc contact nos and email is a fraud, no response or defunct.

After so many days still the site was non-responsive. I am not...

I have cancelled 2 tickets on 16th may 2016 for which refund is not yet granted. Even today also while booking ticket no room status appears and it could not be booked while amount debited from my account. It is very worst service of irctc that refund is not processed even after 20 days. Please respond and revert. Details are as under:

Cancellation id for cancelled tickets; [protected] ;[protected] ;[protected]br...

I had booked 7 tickets for journey on 3rd june 2016 from mangalore central to bangalore city in 16524 karwar express and the ticket status were wl2-wl8. The train was supposed to leave karwar by 2:40pm and reach mangalore central by 8:05pm. Even at 03:46pm (As per sms received time), all the tickets were under wl and 'chart not prepared' was the railways comment. I checked at mangalore central station, where the personnel informed that chart...

I had booked a ticket through irctc from ndls-cnb. Then i clicked on the return ticket button, so all the fields were auto-populated. I just selected my train and confirmed my ticket. After the ticket got booked to my shock it got booked from ndls-cnb again instead of cnb-ndls. Ideally for return ticket the 'from' and 'to' station does reverse, so it should have been booked from cnb-ndls.
I called irctc customer support but they refused...

I have booked my ticket ona irctc app and cancelled my ticket on irctc at last saturday[protected] at 10 PM on words still money not refunded pnr number is : [protected] can u help me please and tell me the money will only refund on working days are any normal days and how much time to take money refund irctc train ticket after cancellation please help me...

Actually I booked train ticket online it's on waiting 4 for falkunama and I cancelled it
But I didnt get my money back n so can you please check that out. It's already been 6 days from booking
Sir,
I didn't get my refund after I cancelled ticket before 1day.
I booked ticket for falkunama express from Tadepalligudem to vijayanagaram on 27.05.2016 for 31.05.2016 I'm on waiting list 4 then so I cancelled ticket...

Dear sir,

I am a new user of irctc. While trying to register my mobile number ([protected]) i was unable to, due to it already being registered.

The issue has been causing me mental agony as i am depending upon others for train bookings. Why cannot irctc for instance do a simple mobile verification. If someone else used my number by mistake, is it my fault i cannot use it again?

I contacted irctc's...

I had booked a ticket for my friend for howrah - mumbai duronto express. The pnr number is [protected]. I had to cancel my ticket because of private urgencies but when i tried to cancel it on the irctc website, but because of their maintenance break the ticker was not cancelled on time. Then i was directed to file a tdr which is did and i was advised that it will be refunded within 7 days. When i contacted irctc, they said that it may take...

Dear sir
I had made a booking on irctc website from jhansi station (Jhs) to nizzamuddin station (Nzm) on 2-06-16 using sbi internet banking.
These are the details :

Passenger name : arpit agarwal
Date : 02-jun-16
Time :09:10 am
Train : duronto exp
Sbi transaction ref no : igoccduvh2
Amount deducted :rs. 373/-

The above amount is deducted from my sbi bank acount...

Dear Sir/Madam

I Had already send a mail to [protected]@irctc.co.in but did'nt received any responce from your site.

I am trying to book a ticket for my sister from last 3 days.
But @ 11 when I click on Refresh it shows book now option after 2 minutes.

Please can you tell me how can we book a ticket after 2 minutes, If this site is hacked by someone please try to find it out or Inform common people...

I booked a ticket on 02/05/2016 and made a payment of Rs 1037.25 through internet banking.
I cancel this ticket on 27/05/2016 and refund amount of Rs. 600 is showing on the printed canceled ticket.
But I got refund of Rs. 107.90+11.45 in my bank account on 31/05/2016.

Please refund my full amount as mentioned on on canceled ticket as early as possible.


Following is detail of such transition-br...

I had booked a ticket on 31.05.2016 bearing PNR number [protected] which was booked on waiting list number 105, but on 01.06.2016 I had seen the list was updated and the waiting list number changed to 11, regarding which I received a confirmation message from irctc. However, my name was not there on the chart prepared, so I contacted a Ticket Checker regarding this. He told me that my ticket has become void and I have to travel with a new...