Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Dear sir / madam,

My account has been deactivated since[protected] and i have been following up the customer support at the following numbers every week.
[protected],
Mon - sat (10 am - 6 pm)
[protected]

Customer care no.[protected]
Fax no.[protected]
Chennai
Customer care no.[protected]

The standard reply is we have forwarded your request to...

Sir
I had booked my ticket through online from angamaly to calicut on as per the details given below.

Transaction id: [protected]
Pnr number of the ticket: [protected]
Train no./name: 16305 / cannanore exp
Date of journey : 17.05.2016
Status at the time of booking: w/l
Status after preparation of chart : not confirmed
Amount charged : rs.102.90 (Including service charge of...

I booked a ticket ([protected]) Transaction ID [protected] from CLT to TVC on[protected] and the status was CKWL.

The amount deducted from my account was 792 Rs and ticket cost was 770 Rs., and the ticket didn't get confirmed after chart preparation, but i received a mail saying that 650 Rs.will be refunded. But nowhere in indian railway and irctc sites its mentioned that 120 Rs. will be deducted if ticket gets auto cancelled.br...

I had booked my family railway ticket through irctc on 20.04.2016 vide pnr No.[protected]. There were rac during booking of raillway ticket.

but now rac ticket is not confirmed till date.

are there not cancelled of any railway tickets till date?

why are you behave like this.
public will not faith on irctc in future.

kindly take a note and do the needful in the matter.
br...

On May 24, 2016, I tried to reserve a 2-AC ticket on train number 12685 Chennai-Mangalore Express through irctc.co.in website. Made payment via net banking but the transaction on IRCTC website shows as having failed. Checked with the bank who confirmed that the payment was made successfully

IRCTC Transaction ID: [protected]
Bank Transaction reference: BIL/[protected]
Amount: INR 1622.25

Kindly...

I have travelled in train 12441 bsp-ndls rajdhani from bilaspur to new delhi on 23.05.16 with pnr no. [protected] in class 3a. I wanted to complain with regard to the following point:

1. Evening snacks was not served until asked. It was said that i was sleeping and so my share was given away. After serving the snacks, some items were not given which had to be got after repeated requests.

1. At dinner the paneer...

I have called 5 times to IRCTC Delhi call center regarding Overcharges on my booked ticket like the fare on Indian Railway web & Erail web even on 139 its 1055/- per person but when i have booked the ticked i have seen they have charges 2010/- per person, after talking with care people they have given me excuse its some kind of dynamic charge, i have spoke with 5 person all have disconnected the call saying that transferring to senior officer,...

I have booked a ticket for 5 passengers from bsb to ddn on 28 nov 2015, doj-29 nov 2015, pnr - [protected]. At 10.30 pm, i received a message as attached that chart is prepared, out of this 1 ticket was confirmed, 1 was rac and other 3 were wl. So after arranging other mode to travel, i logged in and tried to cancel the ticket, it did not allow to cancel, so i filed tdr for it at 12.47am, 29 nov 2015. The departure time of the train was 8.30...

Dear sir,

I have registered my for online railway ticket booking with www.irctc.co.in but I could not get the site opened for online ticket booking. I request you kindly to cancel all existing registration for online ticket booking through irctc so as to me register afresh for online railway ticket booking or send link site for registration to may email address [protected]@gmail.com

Your faithfully,
br...

While booking tatkal ticket from koderma to lucknow in the train no. 13151 when i was about to make payment through internet banking, the screen showed 'insufficient merchant information' and reservation is denied. When i again login to irctc it said you have already logged in and if you continue previous one will be cancelled. There is no option but to continue login and then all 178 seats in 13151 booked and i have done reservation in gangasutlej...

On 22nd may i booked a ticket in deccan queen express from mumbai to pune scheduled to leave at 5.10pm. But the train timings were delayed by almost 2 hours and when i tried to ask the reason for delay there was no clear response from the railway authorities in mumbai cst station and some were just ignoring to reply our answers. The railway authorities were very arrogant....

Sir i am gourav verma from. Seoni malwa madhya pradesh i have ticket book on tatkal of pnr no [protected] but he was cancelled due to waiting but my payment has not refund in my account so pls refund my payment at sbi a/c [protected] this tatkal has been open on 18 may but he is cancel on 19 may 2016 but my payment is not refund at this time so please refund my payment shortly...

It has been more than 110 days since i filed tdr for my pnr number [protected]. The cancellation id provided by them is [protected]. The reason for tdr: train late more than three hours and passenger not travelled. Still it is showing 'cr registered'. I already contact the email provided (Care @irctc.Co.In and so on) and also called on their numbers but no one is picking up the phone... Plzzz help me to get my refund back. I have enclosed...

My PNR [protected]

The 3AC coach B-1 in the train 12626 in my travel from NGP to Tiruppur on 22.05.2016 (date of boarding from NGP) the A/C was not working. The other passengers told me that they had already pulled the chain when their same complaint was not resolved right from beginning. I have also made written complaint at the Vijaywada Railway station. But the complaint was not resolved. The condition of the Bogie was too...

Dear sir/ madam
We have booked 22 seats for sleeper class with following details.
Train number 12889
Coach number s12
From sambalpur to yesvantpur
Date of journey 20/05/2016

Complaints:
1. Seats occupied by general compartment passengers/those who have not booked
2. Minimum 50 extra passengers standing in the coach caused very inconvenience even to use toilets
3. Many...

Respected sir,

Today i. E. On 21 may 2016 i was waiting in ladies waiting room for my train name triveni express no 24369 from lucknow to bareilly.
Due to 2 hrs late of my train i was just lying on seat and suddenly one lady ttewill come and scold me that why are u lying down better you sit, i was lying down as i am too tired. When everybody overthere was also lying down i am not the only now who is lying. I have asked...

Hello,
I am safna azeez, this mail is to bring your notice to the issue that i am unable to make payment through my irctc account (Safnazeez).
After i schedule my journey and proceed to pay, and i click the payment through axis bank gateway, i am redirected to a page showing "please try again later". Please reslove this issue asap.

The next issue is that, i haven't got my refund amount credited to my account...

Hi,
This is in reference to tdr request for refund against pnr number [protected] for reason "party could not cancel because chart prepared at originating or previous remote location", with reference no :[protected] filed on 1st jan 2016. From the last 5 months, the tdr history was showing cr registered against this tdr and nothing was done. Recently when i again checked the status, much to my surprise, the tdr history data is...

Dear Sir,

I have cancel my Ticket details are as below-

S.No. Transaction ID Transaction Date CancellationID /RefundID Transaction Type Trans.Amt() Refund.Amt() Bank Refund Status Refund Date
1 [protected] 17-Apr-2016 [protected] CANCELLED 1525.8 1100.0 ICICI SENT TO BANK
2 [protected] 17-Apr-2016 [protected] CANCELLED 1225.8 800.0 ICICI SENT TO BANK


Sir...

I was booking a ticket of second ac class and after the payment was done, the page automatically returned to the main page and showed that your session is expired that is logged off. However the money for that transaction money was deducted from my account (Without me getting the ticket). The ticket was from chennai central to jhansi in rajdhani express (Tatkal quota) for 20th may'16. My contact number is [protected]. I hereby request for...