Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Sir, i have 4 waiting tickets which i had cancelled on 16-april-2016 since i had not got it confirmed after the chart prepared and i had not got the refund of these ticket but the message had came that you will get money after cutting the cancel charges but had not got money yet

1)pnr [protected]
2)pnr [protected]
3)pnr [protected]
4)pnr [protected]...

We are travelling by train no. 12259 sealdah duronto on 28/4/2016. Our pnr ni.[protected] coach no.A1 seats no.7, 8, 9, 10 and 13. Train arrived New Delhi station at 29/4/2016 around 1410 hrs. Lunch was not provided by the catering persons when we approached he ran away from our coach which is responsibility of irctc if train arrives late. Kindly look after this matter....

have an account in irctc.Co.In (User name is ramanisha)Unfortunately, i forgot my password. I am trying to reset my password and your site ask the email verification password and mobile([protected])verification password. I already got the mobile verification password by an sms. But, i can't get email verification password. Please send the email verification password in to my mail ([protected]@gmail.com)Purgently or suggest another way to reset...

Dear sir/madam,

I have filed tdr on internet against pnr no. [protected], transaction i.D- [protected] on 18-nov-2015. Tdr status is shown as “cr registered “against irctc reference no for this is: [protected]. Despite a lapse of over 6 months the refund has not been credited into my bank account. Such delays must be checked personally by the ccm/refund or concerned zonal railways, and take remedial measures to...

I have a regular, conscientious, law-abiding user of irctc services for the past 12-14 years or more. Suddenly, about 2 weeks back, my user id was blocked. On checking up with the customer care, i was informed that it was due to "fraudulent activity" that i was supposed to have committed. They suggested that i create a new user id with a new cell number and new email id. I repeatedly called them several times over the past 2 weeks, and sent...

Sir,
I have been using IRCTC service to book train tickets since from 2008.
I book train tickets for my family only and not even for friends.
I hardly book 15 to 20 tickets per year.

Recently my user id got blocked and I have written many mails to them, but no response. After 7 days, I called customer care. First day one executive told me that I did not fill my profile and hence it was disabled. He asked...

Sir, my verification code is not recieved. My mobile number is [protected] and my emai address is [protected]@gmail.com. I ve filled the complete irctc registration form and it was accepted by irctc also...

Hi,
I was travelling to jaipur from delhi via double decker train on 17th april but the train was cancelled from indian railways after 6 hours delay due to some work going on tracks.I contacted irctc customer care and they said firstly they are not aware about any train cancellation and in case if it is done they will refund the amount within 7 days.Now it has been more than 7 days and there is no update as to when the amount will...

Hi

I have been using irctc same login from last 10 years and this month I have booked 5-6 tickets for my family relatives and after that I tried to login online though irctc it says user is disabled. How can you disable account for booking tickets what's is fraud in this. My account and I booked tickets .

I have called customer care more than 20 times and worst ever as irctc.

I have emailed they...

I booked an e- ticket through IRCTC of train shm- tvc vivek express for 26.04.2016 for journey from shalimar to Tirupur . The passenger is of 79 years of age. The ticket booked is of 2A but the seat alloted to me is A1, 46 that is Upper seat .
How can i super senior citizen step up and seat on upper seat..Is this way right..
And the lower seats are in RAC ..there is no way out to adjust with the lower seat passengers also.....

- 24 april, 2016
- on same date i was applying for urgent reservation(Tatkal) online from allahabad (Up) to howrah (Wb), and when i got the payment link i chose debit card payment (Sbi debit card). My money was deducted from my account, i also got a message for the same but my reservation was not done and until now that money is not refunded.
- so i am requesting here for a refund of my money....

Dear Sir / Madam
I have been trying to approach IRCTC through to customer care service since a couple of months but am not able to get a resolution to my issue.
Few months back I was wrongly accused by IRCTC of fraud during tatkal hours on the IRCTC website.
Though I have never ever misused the irctc websites and have been a long time user to book my travel tickets without causing any misconduct, my account was suspended...

Dear,

I have file the tdr request on 8th of oct. 2015 while our train was cancelled on same date from amritsar to ajmer train no. 19612.But they have return my amount of pnr no.[protected] & [protected] but when i asked to return my amount for other tickets for the same train which has the pnr no. Of [protected], [protected] & [protected] they had refused while saying the train was on time and ran from the station and after that...

I booked a e ticket online through irctc website.. There were three number of passengers. The final status of the ticket was passenger 1 - CNF, passenger 1- wl 1 and passenger 2 - wl 2 after chart preparation. We could not travelled Then i tried to cancel the ticket on next day but systems is not allowed for this we request to kindly refund me amount o 2 WL tickets
details as below

Transaction ID: [protected] PNR...

Tdr status shows cr registered but refund amount not received

I have booked a ticket from irctc
From patna to barauni on 4 dec,
2014 and date of journey was 04th oct, 2015.
Train was late for more than 3 hrs and hence we coulndt traveled, i filled the tdr
For the same in irctc against my ticket and the
Status was turned to cr registered, but the
Amount was not refunded yet.
I...

My name is sanjay bhargav. Gatte i booked two tickets from vijayawada to visakhapatnam on 25th april 2016 for journey on 28th april for two adults and the amount of rs. 322.1 has been debited in my bank account but no ticket has been booked and no message regarding refund is also not there. I have done this transaction through andhra bank net banking. A public undertaking doing these cannot be tenable

My irctc user id is:...

I booked a tatkal ticket using irctc site today (25th april 2016). When i booked, i wrongly selected the gender as 'female' instead of 'male'. Since that is a tatkal ticket, i don't get money back if i cancel.

I contacted irctc customer care (139). They are sauying can't edit the ticket, have to cancel the ticket and book again, but its tatkal ticket and i wont get money back.

Please advice on this...
br...

Today i.E.[protected] i was travelling on ldh ndls shatabdi express (Train no: 12038). They had poor service even after paying the service tax to government. We are paying 600 per passenger for ticket, so that we can get the good service and food but not. I board the train at tohana(Tun) station they didn't provide the water bottle even i'd asked them for about 5 to times at last they give water to me after 45 min(Approx). After that i'd...

Date of incident : 14-nov-2015

I've cancelled ticket on 14th nov 2015 at 6.10 hr whose reference no is :[protected].

As per railway rule i should get refund amount back to my bank account, almost 6th months is completed. Still i haven't received any amount from irctc
Railway ticket booked details:
Transaction id : [protected]
Pnr no. : [protected]
Train no. & name : 15630...

I booked a e ticket online through irctc website. I booked ticket from asn to kyn vide transaction number 3 [protected], pnr- [protected] train number - 12321 on 21.03.2016. There were three number of passengers. The final status of the ticket was passenger 1 - rac, passenger 2- wl and passenger 3 - wl 2 after chart preparation. We could not travelled as the 1 st passenger was going to two senior citizen patients to mumbai for treatment...