Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Sir,
I cancelled my two ticket on date 11.04.2016 and it was conveyed to refund rs 2080.00 on each, and was also told to credit in account within 7 days. After 15 days i called to irctc helpline no. And it was told me to send a mail regarding my problem on their complaint mail id with my bank account statement.
I did the same but i got no reply. Again i called to irctc helpline no. And it was again asked me to send complete...

Sir,
I cancelled my ticket for
Train no./name:02171 / jat suvidha spl
Pnr no: [protected]

Date of journey:06-may-2016
Date of cancellation:05-may-2016 12:17:21 hrs
Cancellation id : [protected]
Which is 24hrs before the departure time
.
Refunded amount was : 1930.0 /-
Booked amount was: 3870.0 /-

50 % of the total cost has beed deductedbr...

Sbi irctc credit card is not allowing me to redeem my points in irctc. There is no such option in payment gateway to select pay by rewards as mentioned by sbi in their faq's section of irctc sbi card. I am in touch with the customer service department and have written many emails to them but they are not resolving this issue but again and again giving new complaint numbers.

Please help....

Dear sir, My IRCTC user account disabled saying wrong password/user name but i am 100% sure i have given the correct credentials however it is disabled and could not even recover the account through reset password. Hence I am requesting to remove my Mobile no from IRCTC database so that I can signup for with new user account. I have communicated to IRCTC through email([protected]@irctc.co.in) reference no: IRCTC #3313566

My disabled...

I have tried to booking a railway tatkal ticket in the irctc site on 5/5/2015 journey was from cstm (Mumbai) to cnb (Kanpur) for 6/5/2015 by train no 12534 the amount rs 2005.80 (In newdelhi at irctc 12027) was deducted from my hdfc a/c no [protected]. But as i chose the option "book only if confirm berths are alloted", my ticket could not be booked. I have checked my booking history and there is no ticket booked. So please consider the...

Transaction id: [protected]
from: mas to: sbc
DOJ: 09-MAY-2016 TRANSACTION DATE: 03 MAY 2016
reservation status: not booked
trans. amount: 585.80/- payment status: not booked

Sir/Madam,
I had booked the following ticket on 3rd may 2016, and the amount had been debited, but the ticket has not been booked. I later booked another ticket.

It had been told that the amount will...

I booked a ticket for two passengers on ac 2 tier for a journey from new delhi to jammu tawi for travelling on 20th february 2016 with pnr no. [protected] for train no. 12471 for rs.2655.
My tickets remained on the wait list after chart preparation still no refund has been received till date. I have contacted several times to the irctc people over phone and email, and they reply by saying that your complaint will be resolved shortly....

This is in continuation of my earlier complaint on this site. I have booked a e ticket from chennai to palakkad on 3.5.2016. The ticket was not confirmed during the chart preparation and it was waiting list 4. Due to waitlisted ticket, as per procedure this automatically gets cancelled. Just now i received a message saying that:

"your wait list ticket cancelled. Pnr no. [protected]. Amount 435 will be refunded to your account".br...

Sir, I have booked the tickets from Pune to secundrebad on[protected]. Out of four only 1 ticket got confirmed and remaining were in waiting list. So, I requested ticket collector for tdr, so that I can get the refund. but he did not gave tdr form. On my repeated requests also he is on his words like no need of tdr. Amount will be refunded directly to the concerned account itself. And the transaction ID is : [protected] and pnr no: [protected]....

Transaction id [protected]
Pnr no. [protected]
Train no. 22680 / svdk ypr premium
Date of booking 23.02.16
Date of journey 24.02.16
From nagpur to yeswantapur
Name v v ramana 32/m


Journey dated 24.02.16.. The train was cancelled by railways due to some agitations at delhi or around..

I tried to file tdr but i did not get proper reasons from given drop outs...

Every 2 months i travels hyderabad mathura route in telangana exp 12723/12724, but those pantry staff never supply rail neer waterbottles to passenger instead of that some local cheap brand at same price they giving. When i ask they saying stock finished or not available or come to pantry they cant bring to here (My coach that was s3) pantry was near to s9 s10. How they can do like this and without railway peoples involving this is not possible,...

Hi,

I booked a tatkal ticket from IRCTC on 19 feb 2016 for 20 feb 2016 (Journey date) from New delhi to Vapi.
Due to Jatt Reservation violence in haryana train got cancelled before 1 hour of departure time after preparing the reservation chart.

I got a sms from irctc that “Train Number 12472 has been cancelled due to unavoidable circumstances. Inconvenience caused to passengers is deeply regretted.”br...

Dear sir/madam,
I cancelled 2 of my ticket on 26-april-2016,
When i checked the refund status, it is displaying that amount has been refunded to bank on 30-april-2016, but when i checked with the bank it has not been debited yet.
I have attached the details below,

Ticket 1:
Transaction id : [protected]
Pnr no : [protected]
Train no./name:12673 / cheran express
Date of...

Sir
I booked a ticket for my wife from kanpur centarl to ahmedabad by IRCTC website but i got waitlist ticket. it clearly written in Gazzette of India(extraordinary) Part II section III sub section I para 8 that after chart preparation if ticket not confirmed whole amount will be refunded. but after it all happen to me they are not giving my hard earned money back by showing some other ambiguous rules . are they above of Gazzette...

Dear Sir I Have booked a ticket from Bhopal To Godhra In the Name of Arwa ( Age 26 ( Female ), By Mistake a have select Male instead of Female.

please re correct Male to Female
PNR no: [protected]
Train No: 11464
Travel Date: 4th of May.

please make the above changes as we can not get another ticket.

awaiting your quick feedback

shabbir hussain...

Now i am travelling to yesvantpur howra duranto exp when the train comes to bijyabada raily stn i purchase 2ltr cold water from irctc counter. The sales man will demand rs10 without container. When i saw the price rate 2ltr without container rs8 iam asking him for the chng. But he will say for electricity reason he take rs10. So plz take care of it....

My irctc account deactivated - please re-activate
Dear sir

My irctc account has been deactivated without any reason. I have called to irctc customer care they will not give valid reasons. I have been using it for over 4 years, all my details including the mobile number are furnished correctly. Please re-activate it..

Dhirendra bahadur singh

E-mail: [protected]@gmail.com
Irctc user...

IRCTC team are taking Rs. 20 for 1L water bottle, however MRP is Rs. 15/-.
They dame care to passengers !...

Dear Sir/Madam,
I Cancelled my ticket on 22-April-2016,
When I checked the refund status, it is displaying that amount has been refunded to bank, but it has not been debited yet,
I have attached the details below,

Transaction ID : [protected]
PNR No : [protected]
Train No./Name:18520 / LTT VSKP EXP
Date of Journey: 13-May-2016
Date Of Boarding:13-May-2016
Class:...

Transaction ID
1[protected]- Rs-5555.8 -Date of Booking: 19-Apr-2016
2[protected]- Rs-3965.8- Date of Booking: 19-Apr-2016
3[protected]-Rs-8385.8- Date of Booking: 19-Apr-2016

THIS 3 TNX IS FAIL,
THIS 3 TNX AMOUNT IS NOT REFUND MY ACCAUNT

MY BANK DETAILS-
Bank Name-STATE BANK OF INDIA(S B I)
BRANCH NAME-SWARUPNAGAR
IFSC CODE-03928
...