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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Last updated Apr 21, 2024
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Indian Railway Catering & Tourism Corporation [IRCTC]
Customer Service Contacts

Indian Railway Catering & Tourism Corporation [IRCTC] Phone Numbers

Toll free
1800 111 139
1035
513
Phone
+91 44 2530 0000
305
199
+91 11 3934 0000
138
152
Mobile
+91 11 2331 1263
301
162
+91 11 2331 1264
100
108
Fax
+91 11 2334 5400

Indian Railway Catering & Tourism Corporation [IRCTC] Website

Indian Railway Catering & Tourism Corporation [IRCTC] Head Office Address

9th Floor, Bank of Baroda Building, 16, Parliament Street
New Delhi
New Delhi District
Delhi
India

Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 326

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P
ps967105
from Ganj Muradabad, Uttar Pradesh
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To refund money

Address:Nagpur, Maharashtra, 440016
Website:www.irctc.co.in

Respected Sir
With due respect i want to say that my trasaction having transaction having transaction no [protected] on 24/4/2016
was failed due to network error. so the e ticket hat not been generted but money was deducted from my account.
so, you are kindly requested to refund back money in the concerned accound as soon as possible.
yours sincerecly
Pritam Singh...
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P
Ps Virus
from Ganj Muradabad, Uttar Pradesh
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To refund money

Address:440016
Website:www.irctc.co.in

Respected Sir
With due respect i want to say that my trasaction having transaction having transaction no [protected] on 24/4/2016
was failed due to network error. so the e ticket hat not been generted but money was deducted from my account.
so, you are kindly requested to refund back money in the concerned accound as soon as possible.
yours sincerecly...
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T
Thirupal Naik Mood
from Solapur, Maharashtra
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Forgot password and register Mobil number

Address:Anantapur, Andhra Pradesh, 515761

I have forgot my irctc password & register mobile number. So please send my register mobile number. Please help me to open irctc tickets booking.
I entered my username but my password is forgot. Then I click to forgot password.
And enter the username & conformation code., then sending OTP to register mobile number. I don't no what mobile number is to register in irctc. Please send me my register mobile number & password.....
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S
SANTOSH j. gupta
from Mumbai, Maharashtra
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Purchase of ticket from irtc

Address:400060
Website:IRTC

Dear sir, i had booked below tikcet on line, but when i arrived at station the train was cancelled. I apporached ticket window they told me to buy new ticket and travel in next train. The current ticket will be automatically cancelled and money will be rolled back to my account.
I wrote to irtc but no reply from them. I did not get refund of the same.
Santosh gupta
[protected] / [protected]

Scan to verifybr...
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V
vijayackrishnan
from Bengaluru, Karnataka
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Bedding issued at rajdhani express train no 22694.

Address:560068

I have boarded this train at secundrabad jn on[protected] and my pnr number is [protected] in 3a class, when i got my white coloured
Bed spreads, i could see human hairs, on my rejection of the pair the bedding boy wants to change to another one, surprisingly i could see 6 packets opened in my presence by the supervisor all with hairs, which means the passengers boarding in between stations were not getting unused bed spreads. When...
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V
vinayp9844
from Jaipur, Rajasthan
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Not given proper confirmation of booked ticket

Address:Allahabad, Uttar Pradesh, 211002
Website:irctc

Sir
With the refrence given above i want you inform you that yesterday i booked the tatkal ticket from to jaipur (12403)but at the first trial it does'nt give confirmation of booked ticket so i did the 2nd trial and got the confirmed ticket and now i have the two tickets for the same .but its not my fault if irctc has given given me confirmation message at that time this mishappening was not be there.now sirwhat should i do now to...
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C
classichpt
from Chennai, Tamil Nadu
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Today the money is not returned

Address:Bellary, Karnataka, 583201

I booked my ticket on 13.04.2016 from Internet banking, from Hospet to Bangalore, I had to book railway Ticket Money out of my account, But to date has not returned my money of Rs. 237.38 but did not book tickets. still IRCTC not given the money back. It is the rule of IRCTC, If our money will be cut Immediately, So when the time comes for them to return have not yet....
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R
raj18186
from Mumbai, Maharashtra
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Irctc cheating

Address:Bhopal, Madhya Pradesh, 462038
Website:irctc.co.in

Sir,
Myself Rajesh Upreti, I have an account in irctc with id raj18186, I have booked a ticket PNR- [protected] before 6 months from that account, I planed to cancel the journey because there is so cold. The issue is that the account which was used to book ticket was canara bank account by my named Rajesh Ac no[protected], that in now closed, i canceled the ticket i would not get refund, So i want to get my refund in other account...
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P
pushpesh28
from Vadodara, Gujarat
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No refund returned

Address:Vadodara, Gujarat, 390019
Website:irctc.co.in

Sir
I did " tatkal ticket" on 16/04/2016, but during transaction the tickets got filled up and a message popped up on screen "no seats available".The specified amount got deducted and and no record of ticket is showing in "transaction history" section.
I haven't got any message or mail regarding this particular transaction so kindly initiate the process and duly notify me.
Following are the relevant details :
Train...
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Address:New Delhi, Delhi, 110009
Website:www.irctc.co.in

Respected sir,

I have cancelled my ticket on 15-apr-2016, 01:33:16 hrs but the amount was not yet refunded. So do refund as soon as possible.
Details of ticket:
Cancellation id:[protected]
Date of cancellation: 15-ap-r2016
01:31:37 hrs
Pnr no: [protected]
Train no. & name: 12392/shramjevi n exp
Quota: general (Gn)
Date & time of booking: 26feb2016, 22:49:55hrs
Class:...
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P
Purn Chandra Jha
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Refund of fare of cancelled train ticket.

Address:New Delhi, Delhi, 110001
Website:www.irctc.co.in

Dear sir,
In 22 Feb 2016 my reservation is held in the train 12191 from NDLS to JBP but before the starting of train i got message from irctc like this...
Train no.12191 has been cancelled due to unavoidable circumstances. Incovenience caused to passenger is deeply regretted.
But after 2 hours of starting of train, i got second message from irctc like this...
PNR-[protected]
Trn:12191
Dt:[protected]br...
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M
mks28
from Gwalior, Madhya Pradesh
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Non refunding of money

Address:495677

2 years before on 14 october 2014 i was travelling from 12854(Amarkantak express) from jabalpur to bilaspur which was running late by more than 3 hrs. I was having reservation in sleeper class as well as ac-3 tier...So i filed a tdr for sleeper class by giving reason that train is late by more than 3hrs...And i was traveling in ac-3 on same train and same date...But 2 years have been over they are not refunding my money of sleeper class and...
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Y
younus younus
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Refund

Address:560090
Website:irctc.in

I book the ticket from bangalore to Adoni last week with WL 8 was my status and the same status was continued till chart prepared so irctc refunded the amount back

Paid amount was : 407.9
Refund Amount : 320

20% of the actual amount is credited in irctc account excluding bank charges that user (me) has to borne

this is auto cancellation, since I booked it from irctc.

Same...
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A
amar4242
from Pune, Maharashtra
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Selling mineral water at higher prices than mrp

Address:411001

Last night I was travelling with my friends and we reached at Pune station where we purchased mineral water bottle. I saw price and expiry date on the bottle and suddenly the owner yelled Rs.20 per bottle, I asked why should I pay more if MRP is printed and showing it as Rs.15. The person yelled again "Lena hai to lo warna jaao". It's ok if the bottle manufacturer was Pepsi or something else, but "Neer" water was supplied by government I...
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S
Seshasai
from Mumbai, Maharashtra
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Wrong logic used in allocating berths

Address:Mumbai City, Maharashtra, 410210
Website:IRCTC.CO.IN

Dear sir,

I've been writing everyday since 11 apr but no response from [protected]@irctc.Co.In..
I had booked 4 berths from bza - ltt by 18519 - vskp-ltt exp for a journey dated 9/08/2016 in 2ac, the booking was done on 10/04/2016 vide pnr - [protected].. I had marked 2 lb & 2 ub so that our family will be in together in one coupe.. But i find that my daughter (Akshara f 12) was allocated berth no 5 (Lb) while other tickets...
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R
red301
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Password change

Website:IRTCT

I need to buy tickets for my July/August visit to India. This will be my tenth yearly visit. I am old and academic and yet managing IRTCT's methods defeats me. They have agreed to my user name but have ignored all my requests for a OTP (by email) for a password. I have been trying for over sixteen days. They are called, with presumably unintentional irony, Care.
As I am in Cambridge UK it is difficult for me to move this problem forward....
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R
Raj Mudaliar
from Karad, Maharashtra
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Unknown debit on 13-4-2016 at 10.07 am

Address:411019
Website:irctc

I did not book any ticket on 13 april 2016, yet i received a debit from dcb bank for rs 2, 271.67 at 10.07 am

The debit says "sur/tips of date 6 april 2016

Since i have not made any bookings of this amount please reverse this amount

Thank you

Name id = girirajmud...
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K
Kaustuv Baral
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Low quality food preparation for dinner

Address:New Delhi, Delhi, 110001
Website:indianrailways.gov.in

Hi

Below are my travel details:
Pnr:[protected], train:12130, doj:19-04-16, 3a, durg-pune, dep:11:45,
Kaustuv baral, b4 57
I normally never order food in railways owing to the sad quality of food but today i thought things may have changed so ordered dinner. The same thing happened the dinner was of the same sad quality. The rice was not prepared at all plus instead of chole curry we got only alus. The...
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A
aelcartel
from Bengaluru, Karnataka
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Money not refunded for a failed transaction #100000483513774

Address:560003
Website:IRCTC

Hi,

I had tried booking a tatkal ticket as the seats were available, however after the payment was completed the transaction failed .

Money from my bank was deducted and the status given on irctc web site was payment settled.

I waited for about a week to check if they have refunded the amount however i was disappointed .

I later lodged a ticket under them and again waited however...
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M
mithunvyt89
from Mysore, Karnataka
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Refund of auto cancellation ticket

Address:Bangalore, Karnataka, 560008

Dear sir/ madam,

I have herewith registering a complaint regarding the refund of ticket which is got automatically cancelled due to non confirmation. I have booked the ticket for inr. 315/- but the refund amount is inr. 255/-. Kindly clarify why is it so?... The ticket details are as follows. Pnr. [protected] date of journey 14/04/2016. Kannur yeahwanthpur express.

Kindly revert back at the earliest or else we...
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