Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Hi Team,

I 'am logging a complain against Train number 14318 (Dehradhun-Indore express), this train came late at Nizhamuddin station by 3 hrs at 4:05 PM due to which I missed my flight which was scheduled at 4:20 PM for departure on 1st April. I had to compensate 3.9K more for rescheduling my flight thereby losing 8K in total for my flight fares.

Please help me in this issue....

Dear team,

I am manish kumar and have filed tdr with below details:

Cancellation id :[protected]
Pnr number :[protected]
From : bgp
To : ltt
Date of journey : 26-feb-2016
Tdr status :tdr repudiate
Tdr filing date : 25-feb-2016 21:34:18 hrs

I have tried cancelling the ticket before 12 hour of train schedule but unable to do so as system was poped up...

I booked my monthly Mumbai season ticket on 23rd Mar 2016 through internet and this ticket was effective 26th March 2016. I made complete payment also but till now I have not received the ticket. Followed up through mails and calls to IRCTC but no response. Called their customer care still no response. Called their courier partner but didn't got solution yet. I am looking forward to the delivery of ticket on address given during booking.br...

Dear sir/madam,

I have filed tdr succesfully for the following tickets. Now i tried to see the status of tdr, it is showing as cr repudiate. Please do the needful reagrding this.

Pnr number: [protected]
Date of journey: 18-mar-2016
From: bhimavaram town(Bvrt)
To: chennai egmore(Ms)
Class: sleeper

Transaction id: [protected]
Tdr filing date:18-mar-2016 12:06:39...

Train was 8 hours late on 4th march 2016 and i have filled tdr but i have received no refund.


Cancellation id [protected]
Pnr number [protected]
From anvt
To koaa
Date of journey 04-mar-2016
Tdr status cr registered
Tdr filing date 04-mar-2016 17:08:31 hrs...

Hi Team,
I have filed the TDR on for the PNR No [protected], as the train was partially cancelled and not reaching the boarding station.

Its been more than 2 weeks since I have raised the TDR and also CR registered but their is no refund or no any progress.

Following are the TDR Details:

TDR Filing Date: 13-Mar-2016 19:03:51 HRS
TDR Status CR Registered
Cancellation ID: [protected]br...

Hi support team,

I had an online train ticket of 15657 / kanchanjanga exp on 18-mar-2016. I had filed a tdr on 17-mar-2016 at around 9.30 pm for passenger not traveled but i haven't received the refund amount yet and now the status on my booking ticket is showing as cr registered.

My ticket details is as follows:

Transaction id: [protected]
Pnr no [protected]
Train no./name:...

I was trying to book a ticket on the dli-dbrg suvidha special. I gave my seat preference as sl i.E. Side lower.
The system asked me to enter my payment details which i did, after which the message was displayed that my seat preference could not be fulfilled. At the same time, the ticket money had already been deducted from my account.
This, when i had specified in my choices that i only wanted the ticket to be booked if my preferred...

Respected sir,

I tried to book the ticket in irctc website on 24/02/2016, but unfortunately it failed. The amount i.E., rs.507.90 got debited from my account with transaction reference[protected]Through indian bank net banking) dt.24/02/2016 at 18.34pm. I waited for many days but still not got refund from the bank.

Kindly resolve this issue and help me out....

I am travelling from manmad to nizamudin on 29.3.2016. My train no. Is 12617 and pnr no. is [protected]. I have my tickets confirm of three passengers. Some people from railway court has come in between of gwalior and muranna station and asked me for ticket I have shown them my tickets then he ask me for id proof but I show him my RC of bike but he refused that it will not be valid. So he took 3330 rupees from me. I have slip of that challan...

Sir,
I tried to booked a ticket on 22/03/2016 at 23:45 hrs. From irctc website.
But they taken my money but no ticket issued for that money.
I have logged complain through mail to [protected]@irctc.Co.In.(My ticket id-#3118151 on 23/3/26,
#3126174 on 25/3/16,
#3144765 on 28/3/16)
But only autogenerated mail received.
I'm requesting to please do something so that i get my money back.
Thank...

We 2 persons travelled on 13 mar 2016 by train no 12277(puri shatbdi) frm hwh to jjkr.aftr balasore stn they provided soup.wen i asked fr soup, they denied. The catering boy told dat soup is nt fr the tickets upto jjkr... i felt ashamed.. from bls stn to jjkr stn distance is of time 1 hr 45 min(approx).if soup is nt for tickets upto jjkr den y u ppl provide it at bls stn.it sud be provided aftr jjkr only......

The train ticket was charged 3times the actual price it's ok. the amount of service we get after payuing 4000 for the ticket of just 1100 is not worth.
The catering service provder do not provide the proper meal also i asked for the meal he said we will adjust in morning also he do not provide the complain no. in morining also he do not provide the proper meal as per the breakfast.
i think there is big scam is going in catering...

Transaction id: [protected] train no./name: 16312/bikaner express date of booking: 25-mar-2016
Date of journey: 02-jul-2016 date of boarding: 02-jul-2016 date of arrival: 04-jul-2016
From: aluva (Awy) to: vapi (Vapi) boarding at: aluva (Awy)
Resv upto: vapi (Vapi) quota: general (Gn) class: sleeper class (Sl)
Payment status: payment settled late bank name: hdfc bank reservation status: not booked
Transaction...

Hi team,

I had done transaction on 23rd dec 2015 for reservation on 21 feb 2016 but came to know from internet and dial no. 139 that train is cancelled on 21 feb 2016.

Amount of rs . 1380 was not refunded. Irctc is not taking this issue on priority even after my multiple mails.

Mentioned below are the details.
Pnr no. : [protected]
Train no. :11078
Ndls to bap
Transaction...

We, a party of six, were travelling in B5 and B1 coaches of 22811 Rajdhani Express from Bhuvaneswar (BBS) to Bankura Jn (BQA). Our berth nos, were B5-21, 22, 23, 24 and B1-22, 32. Our complaints are as follows:

1. We learnt from the Meals on Wheels menu that a welcome drink would be served as soon as the train leaves the originating station. That was not served in B5 coach.

2. We learnt from the Meals on Wheels...

Hi support team,
I have booked a tatkal ticket from cstm
To bpl for punjab express on 9th jan,
2016 and date of journey was 10th jan, 2016.
For reason train delayed more than 3 hours and
The passenger has not traveled, i filled the tdr
For the same in irctc against my ticket and the
Status was turned to cr registered, but the
Amount was not refunded yet.
I am not sure what else...

My name is Aswani, my brother reserved tathkal ticket and we have xerox copies for that ticket, but i forgot original ticket at home in a hurry to go as my mother's condition is not good. But i am having xerox copy and Valid ID proofs with me, but TC charged 1400/-. As per the rule if we are not having original copy, but having PNR, we need to pay 50/- as fine amount. Here i have my xerox copy of ticket and i'm ready to 50/-. But instead...

My user ID 'asminox' was disabled for the reasons best know to IRCTC.
I rmailed to IRCTC customer care on 18th March and there is no response from them.
The web site IRCTC has stopped new registrations due to railway budget. Doo they expect every thing has to come to standstill till the railway budget is clear and they are at leisure?
Every time I lodge a complaint to [protected]@irctc.co.in, i get a ticket number and...

DERA SIR

WITH DUE RESPECT today[protected] i reserved tickets from your website irctc
The tickets was from Delhi to yeshvantpur Bangalore
When i submit all the process of the money payment from my debit card
they cut the money from my account but they did not confirm my tickets
The amount is 3214.00 rupees only that they cut from my account
So please sir its my request to you please...