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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Last updated Apr 21, 2024
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Indian Railway Catering & Tourism Corporation [IRCTC]
Customer Service Contacts

Indian Railway Catering & Tourism Corporation [IRCTC] Phone Numbers

Toll free
1800 111 139
1035
513
Phone
+91 44 2530 0000
305
199
+91 11 3934 0000
138
152
Mobile
+91 11 2331 1263
301
162
+91 11 2331 1264
100
108
Fax
+91 11 2334 5400

Indian Railway Catering & Tourism Corporation [IRCTC] Website

Indian Railway Catering & Tourism Corporation [IRCTC] Head Office Address

9th Floor, Bank of Baroda Building, 16, Parliament Street
New Delhi
New Delhi District
Delhi
India

Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 336

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D
D K RAAM
from Bhimunipatnam, Andhra Pradesh
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Booked ticket and ticket cancellation history/details blocked for my user ID

Address:Hyderabad, Andhra Pradesh, 500076

Dear sir,
Please inform from which date NEXT GENERATION E-TICKETING SYSTEM was launched by IRCTC.

Regarding Booked Ticket History, IRCTC is showing Jan & Feb'16 booked tickets only and they have blocked the entire list of my previous ticket history. Their 15 digit Transaction ID is not being accepted.

Similar is the case with cancelled ticket history/details list. IRCTC has shown entries till Nov'13 but...
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E
elecs
from Mumbai, Maharashtra
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Account deactivated

Address:411048
Website:www.irctc.co.in

I am individual user of irctc from many years now. From last two days I m unable to login to my irctc account and it says it is deactivated. I don't know what has happened. Bt I hav all my ticket history in that account. Pl resolve.

Name Aliasgar Electricwala
User ID - Elecs
Mobile [protected]...
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N
Neelam K Kalwani
from Mumbai, Maharashtra
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Refund not Initiated

Address:380008
Website:irctc

Dear sir/Mam,

Balance has been deducted from my account but ticket has not been generated.
I was waiting for 24 hours to expire so that refund can be credited to my bank account, but 48 hours have been passed but yet no refund is initiated.

Moreover, no one is answering the calls on the numbers provided.
so please do the needful as soon as possible....
+1 photos
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R
rajivramasamy
from Bengaluru, Karnataka
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Cancellation charge is very very high for confirmed ticket!!

Address:600061
Website:irctc.co.in

Cancellation ticket is nearly 30% for confirmed ticket. It is very very high.
Booked a ticket for around 300 rupees, due to plan change I cancelled the ticket but they deducted 120 rupees. This is not acceptable.
People are travelling due to economic problem in train, but government making people as fool by taking this kind of charges
We cannot predict tomorrows plan then how come 4 months, this is ridiculous and cheatingbr...
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J
J JOSEPH VIVIAN NIRMAL
from Chennai, Tamil Nadu
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Disturbance from unreserved ticket passengers

Address:641008

I had travelled from Coimbatore to Chennai on 22nd Feb'16 taking the PATNA express. I travelled in coach S6 wherein lot o[censored]nreserved ticket passengers (all of em travelling to patna from Coimbatore) entered and disturbed us.

I believed the entire coach was dedicated for passengers only from CBE to MAS. The TTR tried his best but unsupported from his colleagues, his efforts went in vain.

Each and every station,...
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T
Thanga Karthik
from Aluva, Kerala
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My password missing so my mobile no deactivate 9944533674

Address:600007

Dear sir my name karthikeyan my account password missing, so pls request my mobile no deactivate in your irctc log in remove my number . My number [protected].. Please My Problem Solve sir i will wait for your answer

Thank you,

Karthikeyan .T

Cell: [protected]...
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I
ivirat
from Delhi, Delhi
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Ticket not booked but money deducted from account

Address:New Delhi, Delhi, 110064
Website:irctc.co.in

This is Compalaint for not refunding amount while booking ticket on irctc. While booking ticket at the final moment of Transaction irctc session ends.
TRANSACTION IS FAILED BUT MONEY IS NOT REFUNDED

Transaction DATE:
14 FEB 2016


USERNAME: ivirat
mail: visitme.[protected]@gmail.com...
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S
shagimon
from Ottappalam, Kerala
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.nin issuance of e-ticket

Address:Kannur, Kerala, 670632
Website:irctc

Booked an e-ticket through my irctc account on 23/02/2016 for travel from Kannur to Trivandrm Central on 02/03/2016 but the ticket is not issued. Ticket amount has been deducted from bank account. No sms to registered mobile No. Requested urgent action in the matter and issue ticket...
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V
vibhan shetty
from Bengaluru, Karnataka
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Sign in problem

Address:Udupi, Karnataka, 576107

I forgot my userId and password.
When I try to create a new account it complains saying your number is already registered.

What do i do now?...
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S
singh65
from Chennai, Tamil Nadu
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Refund ticket payment

Address:New Delhi, Delhi, 110062

Hello Sir/Madam,

I had booked ticket for Train no. 02504/ANVT KYQ SPL which was scheduled to depart on 13/11/2015, But I couldn't travel by train due to Partially confirmed ticket. I filed TDR after 12 Hours train Departure. process cancelled tickets and I am not given any answer about status of my money.
Please refund my money i am waiting more than 90 days above.

Transaction Number - [protected]br...
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S
Sangeeta basumatary
from Mumbai, Maharashtra
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Refund of money

Address:700039
Website:www.irctc.co.in

I tried to book ticket for 30th march 2016 from kokrajhar to howrah. Deducted Rs.516 instead of Rs. 417 and showed transaction failed. Took my money and didn't even got my ticket. And no one is responding the irctc customer care number. Whats dis? Pura paisa kha liya. Ticket v nai diya....
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V
Vijay Kaliappan
from Chennai, Tamil Nadu
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Failed IRCTC transaction

Address:600042
Website:www.irctc.co.in/eticketing/loginHome.jsf

I was on the irctc site yesterday to book tickets and due to some techinical issues the tickets were not booked. When I checked the bank account statement Amount Rs 1702.25 was charged twice without issuing the ticket.

Please check and refund the amount of Rs.3404.50 back to my Account.

IRCTC account login : kspk1953

AXIS Bank transaction reference number :

[protected]
[protected]...
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Address:New Delhi, Delhi, 110001
Website:irctc.co.in

Booked ticket from IRCTC. Below are the details
Transaction ID: [protected]
Train No./Name: 13201/RJPB LTT EXP
PNR No [protected]
Date of Journey: 05-Aug-2015
Date Of Boarding: 05-Aug-2015
Ticket Amount:1650.0
Cancellation ID: [protected]
Reason For TDR: Train Cancelled
TDR Filing Date: 05-Aug-2015 07:43:39 HRS
Registration No:[protected]

TH train...
+1 photos
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C
chandray9
from Kolkata, West Bengal
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Cancellation charge illegal

Address:Hooghly, West Bengal, 00001

I have a jurney on 15\2\2016 on PURI TO HOWRAH..[PNR no [protected]]. train time 22.30. i cancelled on 12\2\2016 at 4pm. fare price was Rs - 1200. I get only Rs - 720 . But tha rule says only 30 is the cancellation charge per head. But in case deducted Rs - 120 per head. I want to know why this extra amount is deducted....
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M
mistrydineshr
from Ahmadnagar, Maharashtra
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Tdr file cancellation of ticket

Address:Mumbai City, Maharashtra, 400024

I have requested to cancel my ticket on Oct 19, 2015 12:05 PM and still there is no refund my 2 tickets, this is what irctc do when its error from their end to cancel the ticket. why you make customer to suffer who keeps faith in you.

Please let us know what has happen to my ticket cancelled. Niether my money refunded neither any reason given why my money is not paid back to me.

Please clarify.

Regardsbr...
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K
kamal713624
from Chennai, Tamil Nadu
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Refund of failed transaction

Address:Bangalore, Karnataka, 560007
Website:Ngpay

I am Kamal singh narwariya. I done a rail ticket on Ngpay but the transaction
Failed twice on 02 Feb 16 . transaction I'd is Ngpay [protected] another is Ngpay [protected] . the amount of 4382 deducted twice . neither the reservation successful nor got refund .
Please do the needful as possible ....
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Ticket details

Transaction id: [protected]
Pnr number: [protected]
Train no: 12295 /
Train name: sanghamitra exp
From station: sbc (Bangalore junction) to station: pataliputra(Ppta)
Date of journey: 22-feb-2016
Class: sleeper class
Date of booking: 27-jan-2016
Total ticket fare: rs 887
Refund details
Cancelled date: 14-feb-2016
Refund amount:...
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S
shah Hemendra
from Ankleshwar, Gujarat
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Transaction limit of train ticket booking 6 nos in a month

Address:Bharuch, Gujarat, 393002
Website:irctc.co.in

I want to book ticket online through Irctc . i have been stopped to book the tickets as i have been told that limit of ticket booking per month is 6 nos . 2 tickets have been cancelled during the month.so i want your opinion what to do....
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jhajimotu
from New Delhi, Delhi
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Amount deducted ticket is not booked

Address:New Delhi, Delhi, 110024
Website:irctc.co.in

Dear Sir / Madam,
today 20/02/2016 i booked a E-ticket from delhi to darbhanga through IRCTC. After finishing booking of ticket with my SBBJ ATM debit card account there an error occurred. Finally i found that the money is deducted from my account for the transactions but ticket is not booked.

For your info my POS PRCH no.[protected]

Please do the needful to get back my money back without any deduction.br...
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S
Suniljaindcj
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Regarding login id shown disable

Address:Bathinda, Punjab, 151001
Website:Irctc.co.in

Dear sir
My login id shown disable & I m not able to change my email address & mobile number
Pls suggest me what I will do or
Mail me on
[protected]@gmail
Or contact me
[protected]...
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