Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Address: 411044

Website: irctc

I booked a ticket on line having pnr no [protected].later on i cacelled it.
the refund amount of rs 845 did not come to my account till date.

Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

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Address: New Delhi, Delhi, 110001

I have booked a ticket on 18th March under tatkal quota for train no. 12280 Taj express pnr [protected] which was waiting CKWL57/56 as on when booking completed.. By the time chart prepared I was not allotted seat as it was showing CKWL57/30. Now railway has emailed me that I will get refund of Rs. 40 but I have paid Rs 122..moreover their customer service executive told me that it's a policy.. What policy is this.. Are you stealing people's money?

when I emailed their customer service they provided me wrong information ..i have paid Rs.122 but they have emailed me by saying that you have paid Rs.250..and they said I have puchesed 2 tickets while I only purchased one ticket now they are not responding to my emails..poor and deficient services

Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

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Address: Ujjain, Madhya Pradesh, 456010

Website: www.irctc.co.in

Dear IRCTC officials,

I would like to draw your attention that during 'Jat Riots' in Hariyana I had my train got cancelled two times. When I called '139' you told me that I will get automatic refund. However I have not got refund of my tickets yet. Below is the details of the tickets. Please arrange refund of those tickets as soon as possible:

IRCTC User ID: sunilcst

Train no. 12920
PNR no.: [protected]
Journey from NDLS to UJN
Date of Booking: 19 Feb 2016
Date of Journey: 20 Feb 2016

Train no. 22404
PNR no.: [protected]
Journey from NDLS to BPL
Date of Booking: 21 Feb 2016
Date of Journey: 21 Feb 2016

Train no. 59394
PNR no.: [protected]
Journey from BPL to UJN
Date of Booking: 21 Feb 2016
Date of Journey: 22 Feb 2016

Please know that the Train no. 59394 was not cancelled but it was my onward journey ticket. booked along with train no. 22404.

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Address: Ghaziabad, Uttar Pradesh, 201010

Respected Sir/Madam,

IRCTC have deactivated my userid which is mith_6756 without information and without intimidation.
I have registered a complaing regarding this issue, any my auto reply no being #3088250.
Now i have registered this complaint on 17th Mar 2015...and now 3 days have passed but still no action have been take by IRCTC...
The issue is I want to cancel a e-ticket, that I have booked, but since my userid is deactivated/deleted, I cannot do the same..

Please look into the matter, and help me solve the issue.

Thanks & Regards

Mithlesh Kumar Pandit
Email:- [protected]@yahoo.com

Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

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Address: Bangalore, Karnataka, 560001

As stated in south western railway Bangalore shop name nethus kitchen
For every refreshment products like water, biscuit, frooti they are charging more than mrp ie extra 5 RS...

If we ask they are giving silly reasons for cooling and all

And not responding well.if it continues it is bad name for u as lot of tourists visiting banglore
Pls take sincere effort it burden all consumers like me

Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

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Address: 713201

Website: www.irctc.co.in

Dear Sir,
I, Afjal Ali Ansary have cancelled two online tickets on 19.03.16 againts PNR Numbers- [protected] & [protected] from my irctc log-in id. But yet the amount of Rs. 620 & Rs. 495 has not refunded to my SBI A/c ([protected]). Please look into this matter Sir.

Thanking & Regards,
Afjal Ali Ansary

Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

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Address: 600046

Website: IRCTC

Respected sir,
On 09/03/2016 a sum of Rs.932.25 erroneously debited from my savings account, which i hold the account in SBI at Airforce Station Tambaram. I did not carry out any transaction on that day(09/03/2016)through IRCTC on that particular day.Reference no.is POS[protected]IRCTC) . I request you to please verify the records and please credit my debited amount in my account at the earliest.My user ID of IRCTC is kumar7119 . My mobile no.is. [protected] & [protected].Expecting a positive reply at the earliest.

Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

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Address: Jalandhar, Punjab

I am dharmendra kumar nirala, t.T. Not allowed to seat on 7 no. Berth and do bad behavior with me .
Train no.18110( jammu tabbi tata mori express)
Pnr no.-[protected]
My seat is b1 berth ac3
T.T name:-mehtab ahmad
While train running :-jalandhar(Punjab) to ranchi
Date:-19.03.2016

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Dear sir i booked a ticket on 20 frb 2016 from moradabad to berpeta road train was cancelled but amount still not refunded
Transaction id: [protected] train no./name: 15910/avadh assam exp pnr no [protected]
Date of journey: 22-feb-2016 date of boarding: 22-feb-2016 date of booking: 20-feb-2016
From: moradabad (Mb) to: barpeta road (Bprd) boarding: moradabad (Mb)
Resv upto: barpeta road (Bprd) quota: tatkal (Ck) class: sleeper class (Sl)
Ticket amount:1630.0 ticket type:e-ticket

My mobile no is -[protected]
[protected]@gmail.com

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Address: Ludhiana, Punjab, 141010

I had booked two ac chair car tickets from travel from ludhiana to saharanpur in train no.14682. On 19/3/16, day of the travel, when we reached railway station at 5 am, we came to know that this train whose scheduled departure time is 5-25am, shall depart now at 12-30pm.
We came back to our house & at 6am submitted for online cancellation of the ticket.Now irct is telling that as per its rule book, this ticket can not be cancelled. Why should customers suffer for the fault of the railways ?
We want refund of the booking amount.
Pnr no. Of the e ticket is - [protected]
Thanks.
Tapsi nautiyal
Op.[protected]@gmail.com

Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

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Address: 110053

Website: www.irctc.co.in

I have tried to book 3 times a ticket at irctc online portal. But all ti, es the transiction has been failed. But two times amount has been deducted from my account. Ihave tried to call irctc coustmers they have didnt listen about my problem they just did some dramas and cut my call i have all recordings in my phone i m a travell agent i want a proper action against them. I have so many coustmer whos are suffring from irctc. I would like to take actions agaiinst them.
I need your support for fighting against the goverment currpted.
I m also going to publish this news in paper please reply me as soon as possible.

Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

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Address: 110002

Website: Irctc

I'm travelling in gorakhdham express, boarding from Delhi, till gorakhpur, the plug point provided in AC 2 is not working, which is indeed wrong, as in the case of emergency of person goes out of battery they don't have a point to plug in their phones. Please take care of this issue.

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Address: 211019

Website: irctc.co.in

I have booked an e-ticket in emergency quota from allahabad jn (Ald) to anand vihar trm (Anvt) whose travel date was 07-dec-2015, pnr no. Was [protected] in train no./ name- 22409/anvt garib rath.

When i reached station to catch train at midnight 01:00am then i came to know that the coach has not been added in which berth had allotted to me. Same day at 21:40 i filed tdr but in select tdr reason i didn't find the exact reason which i faced so i selected reason randomly and filed tdr but still didn't get refund after 3 months.

Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

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Address: 400097

I took Kerala Sampark Kranti on 14th March 2016, had booked 2AC Seat No 44, it was one of the horrible and worst experience. The coach was very old with all the parts all over the place, rivets were out of grove, AC wasn't working, fasteners out of sockets, ugly was rooms, ugly pillows and blankets, bed sheets, COCKROACH in entire coach (Check Pic). The entire coach was moving lateral even at low speeds. in case of accident that coach would be the first to rip and flip off the track.

I paid 2700 INR for Tatkal ticket from MAJN to PNVL which almost equal to flight ticket. At least place a good AC coaches

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Address: Khordha, Odisha, 752050

Website: IRCTC

This is to bring into your notice the sale of Mineral Water Bottles at Rs 20 (i.e Rs 5 above MRP) inside the train as well as on the platform( Vijaywada station). On inquiring the sales man, he said that he needs to pay fixed quotas to various railway personnel. I am not sure whether this information is true or not but, it requires proper investigation as it is happening in the presence of TTEs in train and Station Master at Railway station.

PNR NO - [protected]
TRAIN NO - 12659
TRIVANDRUM TO BHUBANESWAR

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Address: Panchsheel Nagar, Uttar Pradesh, 245304

Website: www.irctc.co.in

Hi sir/mam
I had done transaction on 23rd dec 2015 for reservation on 21 feb 2016 but came to know from internet and dial no. 139 that train is cancelled on 21 feb 2016.

I haven't received the amount of rs 1380 yet in my account, confirmed the same from bank. Attaching ticket for your reference.

Mentioned below are the details.
Pnr no. : [protected]
Train no. :11078
Ndls to bap
Transaction date :[protected]

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Address: Gurgaon, Haryana, 122001

I've registered cancellation on 8th Dec for TDR due to long delay in train arrival. Though my TDR is still in progress. Marked mail to CareDL but no resolution yet..

Kindly expedite the process & refund my full money urgently!

PNR No: [protected]
Cancellation ID TDR: [protected]:

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Address: Surat, Gujarat, 395003

On 15/3/2016 I have traveled by above train vide ticket PNR NO. [protected], and the dinner served was of very poor quality as well as cold. The chapati served was not worth at all and had to just dine with rice only. The chicken was also not of any standard.

Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

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J

Juzer Hafiz

from Surat, Gujarat

Mar 16, 2016

traveled in Aug kranti rajdhani express on 15/3/2016 vide ticket PNR no. [protected] and the quality of food was below standard and cold as well.

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J

Juzer Hafiz

from Surat, Gujarat

Mar 16, 2016

traveled from Surat to Bangaluru vid ticket PNR no. [protected].
The food served was the worst i have ever tasted. I donit think a beggar would eat such food. and the charge taken was superb. The dal served was nothing but just a colored water and the chapati needed to be chewed by an animal with big teeth. and when i visited the chicken it was stinking and cockroaches were sitting on food, the cooks wearing dirty clothes and no cleanliness, not hygine at all.

the boggy was of three tier a/c but it was stinking and the it was old boggy manfuatured of 2008 and the sponge on the birth was as good as wood, bathroom was stinking, I dont think that the bathroom was every renovated after the manufacturing of coach.

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Address: New Delhi, Delhi, 110001

Website: www.irctc.co.in

Transaction id- [protected], pnr- [protected]
Journey from- ndls to beas date- 19, feb, 2016
Due to jat agitation train was partially cancelled from ndls station which was my boarding station. I haven't traveled a single mile in this train. But now irctc is not refunding my money. I mailed them but no reply.

Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

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Address: 421201

I have booked my e-ticket on 15th March, 2016 from Kalyan to Jalgaon for AC Chair car on Pune - Bhusaval Hutatma express for traveling on 22nd April 2016
Money was deducted from my account ( ref : POS SBIRCTC at IRCTC txn#
[protected] unfortunately the ticket and PNR NO is not generated at IRCTC site. It shows payment requested only.
IRCTC transaction ID [protected]
Please consider my complaint and refund money immediately

Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

File a complaint to Indian Railway Catering & Tourism Corporation [IRCTC]

Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 336

Non-refund of cancelled ticket amount rs 845 to my account

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Partial refund along with poor customer service

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I dint get refund for the tickets of cancelled train

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Reactivate my Accout

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Charging more than mrp

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Refund of cancelled e-tickets !!!

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Erroneously cash debited from savings account of sbi

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Complained about t. T. To bad behaviour with passenger

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Regarding refund of cancelled train

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Refund of booking amount for inordinate delay in service

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Online ticketing

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Electrical

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Didn't get refund against cancelled coach

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Ugly 2ac coach in kerala sampark kranti

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Selling of mineral water bottles above mrp

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Train was cancelled by indian railway but the amount is not refunded | so many reminders have been sent.

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Tdr [email protected] refund of railway ticket

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Cold food served in aug kranti rajdhani express

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Train was partially cancelled but money not refunded.

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Money debited but ticket not booked

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