Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I booked an e-ticket from NZM to Pune for train 04417 NZM-PUNE special. The tain starts from NZM at 5.15 am. However, due to change of plans i wanted to cancel my booking and saw on the IRCTC that the chart has been prepared 6 hours before departure as against 4 hours. Due to this, i had to file a TDR at 22:54 the previous day. The refund has still not been credited in my account.

PNR: [protected]

Reason For TDR: Unable To Cancel Due To Error Message Received From PRS System.
TDR Filing Date: 06-Feb-2016 22:54:11 HRS
TDR Status CR Registered
Cancellation ID: [protected]

Hi Sir/ Madam, This is in referenence of my IRCTC account "vkumar2904" which is deactivated currently, In order to get this activated I contacted [protected]@irctc.com several time but they reverted as "forwarded to concern team" every time. AADHAR ID[protected]. Kindly help me on this. Vikram kumar

I got booked 2 tickets of Air India from Allahabad to Mumbai for 29.09.1915.Then I got 1 ticket of Mukund Prasad Bajpayee cancelled on 27.09.1915. Pnr Z5BM5 was told as cancelled.Since then no refund is given.Many letters were written to irctc but in responce they ask to bear till verification from Air India is received.I wonder that verification could not come in about 5 months.
M.P.Bajpayee

I filled TDR on 09-Dec-2015 but till date my refund not credited to my account
details r in below:
PNR Number: [protected]
Cancellation ID: [protected]
TDR Filing Date: 09-Dec-2015 22:48:02 HRS
Reason For TDR: Train Late More Than Three Hours and Passenger Not Travelled.
TDR Status CR Registered

Till date I have not receive my return
Thanks
Tusar Mahanty

I had filed TDR on 19.11.2015. Money has still not been refunded.
PNR- [protected]
Date of Journey - 19.11.2015
Cancellation ID - [protected]
Train - 12328 Upasana Express
2 passengers - (A1 - 34, 35) (1 Male, 1 Female)
Date of booking - 21.07.2015
Journey - Varanasi (BSB) to Howrah (HWH)
Cancellation reason - The train was late by more than 3 hrs

I have booked 4 tickets from Hyderabad Deccan to Visakhapatnam on 10.02.2016 from Tatkal quota. date of journey: 11.02.2016, Out of which, only 1 ticket got confirmed. three were in waiting list. Due to this reason all 4 passengers had not travelled. after chart prepared the all ticket and applied TDR but I have not got refund and IRCTC site is still showing CR

Reason for TDR Registration Failed: Invalid TDR Timestmap : PARTIAL

full details are:

Transaction ID: [protected] Train No./Name: 12728/GODAVARI EXP PNR No [protected]
Date of Journey: 11-Feb-2016 Date Of Boarding: 11-Feb-2016 Date of Booking: 10-Feb-2016
From: HYDERABAD DECAN (HYB) To: VISAKHAPATNAM (VSKP) Boarding: HYDERABAD DECAN (HYB)
Resv Upto: VISAKHAPATNAM (VSKP) Quota: TATKAL (CK) Class: SLEEPER CLASS (SL)
Ticket Amount:2040.0 Ticket Type:E-ticket

Passengers Details

Name Age Gender Status Coach ID Berth No/ WL No
K RAJENDRA PRASA 54 Male CKWL 16
K YEDUKONDALARAO 53 Male CKWL 17
P ANUHYA 20 Female CKWL 18
P SRINIVASARAO 54 Male CKWL 19

TDR Details
Reason For TDR: Party Partially Confirmed/Waitlisted And Waitlisted Passengers Did Not Travel.
TDR Filing Date: 17-Feb-2016 09:26:26 HRS TDR Status CR Repudiate Cancellation ID: [protected]
TDR Zone: EAST COAST RAILWAY (EO)

Reason for TDR Registration Failed: Invalid TDR Timestmap : PARTIAL

Kindly refund the amount immediately, as we could not travel.

Thanks and regards

G.Chiranjeevi

I was booked ticket from irctc.co.in, and train was late more than 8 hour .
i was enter TDR on irctc portal but my refund still not initiated and status showing CR Registered. Cancellation ID is [protected] PNR Number [protected] From ANVT to ALD, Date of Journey 09-Jan-2016 CR Registered TDR Filing Date 09-Jan-2016 08:05:13 HRS.

I have been using my IRCTC account without any problem but past few days ( after 12th Feb 2016) my account suddenly displayed "account is disabled", due to this i was unable to cancel few tickets. I have opened ticket through email to [protected]@irctc.co.in on Feb 20th, ticket no: [IRCTC #2933590]. Till now there is no update to Ticket and account is still disabled.

I have scheduled Travel tickets with this ID for next month, there seem to be no response from the IRCTC support.

my id: prkshds2

email: [protected]@gmail.com

I have boarded train 12792 on 23 Feb 2016. In coach S12 we are being charged 100 rupees for veg meal where as veg meal price as per irctc menu is 50 rupees only. Please take appropriate action on responsible person/authority.

Sir/ mam

I have a reservation in train no - 12416, for which i have received a message from DM-IRSMSA just 2:30 hrs before the actual departure of train, that train no 12416 has been cancelled due to some unavoidable circumstances, just after that i confirmed the same on NTES which also shows the same status, but train is departed from the station after some hours without any intimation, finally i miss the train and not received a ticket amount from irctc.

So, please return my ticket amount, which is applicable in case of train cancellation, my reservation details are given below:

Ticket Details
Transaction ID : [protected]
PNR No. : [protected]
Train No. & Name : 12416 / INTERCITY EXP
Date of Booking : 12-Jan-2016
Class : THIRD AC Quota : GENERAL
Date of Journey : 21-Feb-2016
From : NDLS To : INDB
Boarding At : NDLS Date Of Boarding :21-Feb-2016 Reservation Upto :INDB
Scheduled Departure : 22:00 Hrs

Passenger Details
Sl. No. Name Age Gender Status Coach Seat / Berth / WL No
1 PAMIL SAXENA 26 Male RAC 1

Fare Details
Distance : 824 KM
Ticket Fare : Rs. 1160.00
Service Charge : Rs. 45.80
Total Fare : Rs. 1205.80 *

Dear sir,
Please inform from which date NEXT GENERATION E-TICKETING SYSTEM was launched by IRCTC.

Regarding Booked Ticket History, IRCTC is showing Jan & Feb'16 booked tickets only and they have blocked the entire list of my previous ticket history. Their 15 digit Transaction ID is not being accepted.

Similar is the case with cancelled ticket history/details list. IRCTC has shown entries till Nov'13 but nothing after that and 15 digit Transaction ID is not being accepted.

In the guise of NEXT Generation e-ticketing, IRCTC has blocked the information to me. Can you please ask IRCTC to set right their web site and show histories of all my previous transactions.
My mail address is [protected]@gmail.com.

IRCTC ID: dkraam

I am individual user of irctc from many years now. From last two days I m unable to login to my irctc account and it says it is deactivated. I don't know what has happened. Bt I hav all my ticket history in that account. Pl resolve.

Name Aliasgar Electricwala
User ID - Elecs
Mobile [protected]

Dear sir/Mam,

Balance has been deducted from my account but ticket has not been generated.
I was waiting for 24 hours to expire so that refund can be credited to my bank account, but 48 hours have been passed but yet no refund is initiated.

Moreover, no one is answering the calls on the numbers provided.
so please do the needful as soon as possible.

Cancellation ticket is nearly 30% for confirmed ticket. It is very very high.
Booked a ticket for around 300 rupees, due to plan change I cancelled the ticket but they deducted 120 rupees. This is not acceptable.
People are travelling due to economic problem in train, but government making people as fool by taking this kind of charges
We cannot predict tomorrows plan then how come 4 months, this is ridiculous and cheating
This is the way to cheat people, worst government

I had travelled from Coimbatore to Chennai on 22nd Feb'16 taking the PATNA express. I travelled in coach S6 wherein lot o[censored]nreserved ticket passengers (all of em travelling to patna from Coimbatore) entered and disturbed us.

I believed the entire coach was dedicated for passengers only from CBE to MAS. The TTR tried his best but unsupported from his colleagues, his efforts went in vain.

Each and every station, Tirupur, Salem and especially Katpadi, wherein in huge crowd with unreserved tickets entered and was travelling in the compartment.

We, with the reserved ticket were hardly able to sleep.

Highly disappointed with the service from IRCTC.

Dear sir my name karthikeyan my account password missing, so pls request my mobile no deactivate in your irctc log in remove my number . My number [protected].. Please My Problem Solve sir i will wait for your answer

Thank you,

Karthikeyan .T

Cell: [protected]

This is Compalaint for not refunding amount while booking ticket on irctc. While booking ticket at the final moment of Transaction irctc session ends.
TRANSACTION IS FAILED BUT MONEY IS NOT REFUNDED

Transaction DATE:
14 FEB 2016


USERNAME: ivirat
mail: visitme.[protected]@gmail.com

Booked an e-ticket through my irctc account on 23/02/2016 for travel from Kannur to Trivandrm Central on 02/03/2016 but the ticket is not issued. Ticket amount has been deducted from bank account. No sms to registered mobile No. Requested urgent action in the matter and issue ticket

I forgot my userId and password.
When I try to create a new account it complains saying your number is already registered.

What do i do now?

Hello Sir/Madam,

I had booked ticket for Train no. 02504/ANVT KYQ SPL which was scheduled to depart on 13/11/2015, But I couldn't travel by train due to Partially confirmed ticket. I filed TDR after 12 Hours train Departure. process cancelled tickets and I am not given any answer about status of my money.
Please refund my money i am waiting more than 90 days above.

Transaction Number - [protected]
PNR No - [protected]
Train No-12310
Departure date - 13/11/2015
Booked- 05/11/2015

TDR Filling Date 13/11/2015 TIME 18.51
Cancellation ID -[protected]
Registration No[protected]

Thanks
Satish Singh