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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Last updated Apr 21, 2024
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Indian Railway Catering & Tourism Corporation [IRCTC] Phone Numbers

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1800 111 139
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513
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+91 44 2530 0000
305
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+91 11 3934 0000
138
152
Mobile
+91 11 2331 1263
301
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+91 11 2331 1264
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Indian Railway Catering & Tourism Corporation [IRCTC] Website

Indian Railway Catering & Tourism Corporation [IRCTC] Head Office Address

9th Floor, Bank of Baroda Building, 16, Parliament Street
New Delhi
New Delhi District
Delhi
India

Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 426

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G
GM Shankar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating to Travellers in Parking area

Address:Bangalore, Karnataka

Dear Sir/Madam, Please find the following details which is not following properly in YESHWANTPUR RAILWAY STATION & they are cheating customers during leaving their vehicles in parking area., 1. Demanding extra charges while recieving the vehicles after parking, 2. Parking reciept not provide while recieving vehicle. 3. Parking charges notice board / display board not mention in all the location. 4. Irrespectively behaviour...
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vineetpandey2412
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No PNR generated of a booked ticket.

Address:Allahabad, Uttar Pradesh

Hello, My father booked an IRCTC ticket via a travel agent. The first attachment is the softcopy of the ticket sent by him to me. Once I checked the PNR generated on the indianrail.gov.in website, it popped up with a message that " FLUSHED PNR / PNR NOT YET GENERATED" . The screen shot of the message is also attached with the mail. Please look into this and inform what can be done regarding this. Regards, Vineet Pandey....
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kannan.ar
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

online transacrtion failed money not refunded

Address:Chennai, Tamil Nadu

while booking tickets online the transaction got hanged after 3D pin secure id submitted amt debited from ICICI Bank Credit card through transaction authorisation number 699650 on 18.12.2014 for the value 191.24 ticket booked from madurai to chennai Ticket PNR number not generated and the amount got debited from my credit card to IRCTC pl look into this and get my amt credited back to my credit card...
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K
kiranrevanakar
from Mumbai, Maharashtra
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Forget IRCTC Login password

Address:Dharwad, Karnataka

Dear sir/madam As per the complaint i forget my irctc login password. Kindly reset my password my name is kiran gurunath revanakar s/o gunrunath revanakar # 436 tejswinagar kalagatagi raod dharwad 580002 email ID [protected]@gmail.com Mb No [protected]...
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K
k_kumar73
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Booking of Tatkal Tickets

Address:Patna, Bihar

On 18 December-2014 morning @ 10.00AM, we had Login our IRCTC account for Tatkal Ticket Booking from Patna to Ahmedabad in Azimabad Exp. After feeding all details, while booking the message appears "YOU ARE PERMITTED ONLY 2 TATKAL TICKETS BETWEEN 10AM TO 12 PM PER IP ADDRESS" Whereas we have not booked any tickets from my IP address. There is no transparency in Indian Railways. Finally we didn't got tickets. Within 2-3 minutes after opening...
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N
Narayanan Ramanujam
from Cuddapah, Andhra Pradesh
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Transaction of Cancellation Ticket Refund Amount Regd.

Address:Chennai, Tamil Nadu

Narayanan Ramanujam <[protected]@gmail.com> 9:49 PM (4 hours ago) to ticketadmin Dear sir, Kind attn.TDR Team, Ref: Date of Booking 8/12/2014, D.O.Journey:10/12/2014 Ref:PNR Number [protected]/Cancellation Ref.No.[protected] dtd.10/12/2014. I had booked the Train Ticket from Chennai Central to Coimbatore thro.Kovai Super Past Express Train on 10/12/2014 but due to unavoidable circumstances I missed the train and I did not...
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S
Sunny Shahnawaz
from Agra, Uttar Pradesh
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trd id 5000954028, refund not received in my account

Address:New Delhi, Delhi

This is reference with my below mentioned cancelled ticket [protected], as the ticket has been cancelled on the same day on 9th Dec, but still refund has not been transferred in my account yet. for complete details i confirmed with airline and irctc executive also. executive told me that your amount will disburse in your account till 12th dec. but this is 16th dec. please do the need ful....
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A
aakash9729
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ticket bookin

Address:Panipat, Haryana

Dear sir, i have booked a tatkal ticket using irctc. i have booked ticket on date 16/12/2014. i have to book ticket for 17/12/2014 instead of i got booked ticket for 18/12/2014 for ac-3tier. since the tatkal is not allowed for 2 days adwance booking. so how would i got booked for date 18/12/2014. Right now i have cancel the ticket and i want my money back. details are giver below irctc id- aakash9729 pnr no.-[protected] train no.-...
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R
richa sarode
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non delivery of Quarterly season ticket for mumbai local train

Address:Thane, Maharashtra

I had booked my season ticket for first class from Kalyan to Dadar on 17 Oct, 2014, as per following details: Name: Richa Sarode Ticket valid from 21 Oct 14 ID card no. 94JSAK105A STR No. : 9588B3I002 I have not received my pass till date. I have been constantly following up with irctc, and the email is just forwarded to the courier agency and there has not been any action till date. I even requested irctc to issue a duplicate...
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S
Srikanth Prabhas
from Bengaluru, Karnataka
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money was not refund for cancelled tickets

Address:Nellore, Andhra Pradesh

i[srikanth] have booked tickets for fours passengers from nellore to visakapatnam pnr no:-[protected] and also return jouney for same passengers from visakapatnam to nellore pnr no:-[protected] booked on 09Dec2014, time 14:47:08 HRS due to some reasons i cancelled the tickets on the date 11Dec2014, time 19:10:52 HRS but money was not refund to my account still now so, please refund the money as soon as possible...
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U
uppala rohit
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

charging over rates

Address:Hyderabad, Andhra Pradesh

As my part no is [protected] coach b3 bearing seat nos 33, 34, 39 respectively have ordered 6 veg thalis for which each thali they have charged Rs 90 nd took 940 Rs on the whole but according to standard rates of irctc each mobile thali cost Rs 50 .As we enquired officals regarding this issue they told dat v r providing good quality and hygienic food and so v r charging exexcesexcess...
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M
MANISH JAIN BEAWAR
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

TDR Refund not recevied from IRCTC (e ticket)

Address:Ajmer, Rajasthan

Refer PNR No [protected], I was sent the mail for File the TDR or cancellation the tickets on [protected]@irctc.co.in & [protected]@irctc.co.in on 04th Dec 2014 before departure the train as advice by IRCTC Customer care executive Due to cancellation the ticket / filling the TDR was not possible in my login on 04th Dec 2014 Mail recevied on same dated 04th Dec 2014 from [protected]@irctc.co.in with refrence no (Ticket ID # 602309) As I have no...
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A
arpita.biswas
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Extra Deduction on Cancellation of E-Ticket.

Dear sir/madam, <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> This is with reference to the cancellation of e-ticket, As per the IRCTC rules there should have been a deduction of Rs. 90 if the cancelation is done in more than 24 hours for 3Tire AC. But instead 25 % of the charge was deducted when the ticket was cancelled even when the cancellation was done less than 24 hrs. Details...
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Address:Aurangabad, Bihar

Soon after filing the complaint I got a call from mobile no [protected] asking me to furnish the details of my Debit /ATM card so that I can get the refund as per complaint within 24 hrs. I denied to furnish the same and was told that money cant be refunded without furnishing the ATM detail.(call at around 0855PM). Again at 0933 PM I received a call from the mob no [protected] pretending to be Senior Officer of TRCTC insisted me to furnish...
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D
Dipak Ambashta
from Bargarh, Odisha
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REFUND OF TDR FILED DT 30/08/2014 FOR PNR 6731676665

Address:Aurangabad, Bihar

Dear sir/ madam, I have booked a ticket vide PNR no [protected] but due to waitin g list I travelled by Tatkal ticket on the same date and filed TDR for the mentioned PNR. But till today I have not re.ceived any refund for the same. DEEPAK KUMAR AMBASHTA ASSTT MANAGER SBI AURANGABAD BIHAR-824101 Mob [protected] PAN NO- AFNPA2091r...
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M
Mantu.mudalagi
from Delhi, Delhi
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About user id and password

Address:Bangalore, Karnataka

I forget my irctc login id and passward. Even i could not make new irctc id because my mail id and phone no is already used in old irctc id. So kindly send me my irctc login in my mail or phone no. I shall be very grateful to you fr this. My mail id is mantu.[protected]@gmail.com and phone no. Is [protected]....
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S
Supreet The Libertine
from Jaipur, Rajasthan
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TDR refused for false reason

Address:Kanpur, Uttar Pradesh

The following TDR was registered within the time stamp but IRCTC once again has refused for the refund by giving a false reason.This is the second time it has happened. Please help me out. Transaction ID: [protected] Train No./ Name: 11124/GWL BJU MAIL PNR Number: [protected] Date of Journey: 04-Dec-2014 Date Of Boarding: 04-Dec-2014 Date of Booking: 03-Dec-2014 From: KANPUR CENTRAL (CNB) To: SIWAN JN (SV) Boarding At: KANPUR...
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Supreet The Libertine
from Jaipur, Rajasthan
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TDR refund refused for false reasons.

Address:Kanpur, Uttar Pradesh

This is regarding the TDR I filed on 30th August 2014 because the train arrived at kanpur central four hours late than the scheduled time. However irctc refused my refund giving the reason that train was NOT more than three hours late. I have complained to irctc four times but they have not replied. All the related details are mentioned below. Transaction ID: [protected] Train No./ Name: 02112/LKO LTT AC SPL PNR Number: [protected] Date...
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A
alankritdaga
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

TDR Refund failure

Address:Jodhpur, Rajasthan

I had filed a TDR for the ticket booked from Mumbai to Jodhpur in Suryanagari Express for 2nd December 2014 but could not take the journey due to misshapening in my family. I filed the TDR within the prescribed time limit but the Status of my TDR file is: CR Repudiate. Also the reason for TDR Registration failed is showing: Invalid TDR Timestmap : CNF. The journey starts at 1330 hrs and I filed the TDR claim at 1544 hrs which is well within...
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S
shyamalk
from Jhanjharpur, Bihar
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Trains got cancelled but money not refunded

Address:Visakhapatnam, Andhra Pradesh

I have booked a ticket(PNR NO: [protected]) in IRCTC to travel on 13-10-14. But the train was cancelled due to 'Hud Hud' cyclone. Till now I have not get the refund of Rs. 4270 from IRCTC. I could not file TDR due to lack of electricity and internet services. IRCTC is supposed to refund money automatically when the trains are cancelled or tickets are not confirmed. look forward to your response. reach me on [protected]@gmail.com...
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