Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Hi, I had booked my ticket from Secunderabad to Mumbai, and booked another ticket for my younger brother from Pune to Mumbai in the same train 18519/Visakhapatnam-Mumbai Express. Both the tickets were of AC II class. The PNR for both the tickets are PNR [protected] and [protected]. Issue - When I reached the station on my travel date, I was informed by the staff at the station that train has been cancelled due to cyclone and when asked...

I had booked retiring room on dated 10/11/14. My Pnr no. Is - [protected] and my train no. Is- 13483.on arrival date when I asked for booking the authority told me the room is not vacant and you have no booking . when I show all details of my booking and my paid slip and my confirmation of the booking message the authority told me there is server problem from Delhi and then can't allotted me room . when I told them this is wrong and I wI'll...

I booked a Premium special train ticket on IRCTC on Dated 22-Nov-2014 (From Bangalore YesvantpurJunction to Bhubaneswar). After payment, HTTP 404 error found. I did not get any SMS and Email notification from IRCTC so I thought transaction was cancelled. I waited for 5 minutes After 5 minutes I logged once again IRCTC and checked for booked ticket history and found no record so book the ticket once again. This time transaction successful...

Dear sir/madam, I am regular visitor at the site of IRCTC for booking of rail tickets. I face multiple problems from the site. But the with-drawl of money from my bank account without any authorization and without any transaction is very painful. The details of the money debited is date-November 10, 2014 description- DIFF141008IRCTC transaction id-S50454467 amount-2.99 date- November 20, 2014 description- DIFF141103IRCTC transaction id-...

Hi support team,
I have booked a tatkal ticket from mgs
To ndls for magadh express on 29th oct,
2014 and date of journey was 29th oct, 2014.
For reason train delayed more than 3 hours and
The passenger has not traveled, i filled the tdr
For the same in irctc against my ticket and the
Status was turned to cr registered, but the
Amount was not refunded yet.
I am not sure what...

Dear Sir, Can you please tell me why TDR amount very less and somebody not got. PNR[protected]. Booked tickets cost are 709. But i got only 175 almost 20%. Is this rule for IRCTC giving if TDR filing At any way that seats aloted to other category or generally tickets with fine and some TTC will take amount for their pockets. Please look this matter and save the money public and save the money of government to become developed INDIA...

Train number 59387 was usually Late I Travel by the Ujjain to Indor and back.Its always that the train gets delayed by Half an hour or sometimes even one hour .It is very sad that the local train cannot follow the timing correctly .I would like the Local government or the Indian Railway to make sure that the train comes on time...

I had filed TDR for train is running late more than three hours and passenger is not travelling. According to refund rules of indian railways if train is late more than 3 hours full amount will be refunded. And the train is late more than12 hours. But irctc refunded me rs 185 instead of rs 375. I had mailed irctc about it but they didnot response. pnr no : [protected] train name : lichvi express /14006 date of travelling : 11/11/2014...

Respected authorities
It is to inform you that I had tried to book tickets on irctc from shakurbasti to bhatinda..twice, but unsuccessfully the amount was withdrawn from my pnb account and the tickets weren't booked.what I hope is that my amount would be refunded as soon as possible.waiting for a possitive response.yours sincerely...

my refund transaction id [protected] and cancelledtransaction [protected] rs 1695 from surat to chennaiby navjeevan express is still with icici and not transferred to my bob ac [protected] ifsc code BARB0ALWARP.PLEASE REFUND SAME TO MY ACCOUNT...

My PNR is [protected]. Due to delay in arrival of Train I had to cancel my journey. As it was E-Ticket, I had to fill up Online TDR. To my surprise the amount is still not refunded and it's over 3 months. My Journey date was 25th July.

I have sent 'n' no. of emails to TDR Process and CARE IRCTC email addresses, but all in vain.

Is there any better department where we don't have lazy fellows...

Today I was booking on line ticket for 3Dec by train no.12920 from Ludhiana(LDH) to New Delhi (NDLS). An amount of Rs 417.47 has been withdrawn from my actt but no ticket generated. I again booked by deduction of further amount Kindly refund the same in my Actt. Thanks. ARARORA...mobile..[protected] [protected]@gmail.com...

sir, I have booked ticket PNR no. [protected] from TDD to YPR. But the train HWR-YPR was diverted on the journey date (13-oct-2014), and train didn't travel through boarding station. I was trying to file TDR from 13-oct-2014 for this eTicket, but I was getting following error. "TDR will be allowed after charting and train departure." On 18thOct-2014 only, I could successfully file TDR. (cancellation ID [protected] ). But TDR status...

Sir, I have booked my onwards journey ticket by 22405 up Gharibrath to travel from ALD to Aligarh to travel on 19.11.2014, PNR No. [protected] but the train was late by more than 3 hours I filed the TDR for the same. But my return journey was also booked by 22406 dn Gharibrath under Tatkal scheme for the same day i.e.19.11.2014 PNR No.[protected]. I cancelled the return journey ticket because I could not complete my work at Aligarh due to delay...

Dear sir, I booked vat to mama cast tat al ticket 3no 10/11/14 par no:[protected] tar no:[protected] but so many reason one ticket cancel.canceLed tar no:[protected] but not credit in account so my amount is refund in my account. Thank you. Best regards, Arun.I...

The amount has not been credited in my account for the following cancelled tickets.Thought in my account it shows that it has been refunded.Please resolve asap. 1 [protected].00 11-Nov-14 [protected].00 CANCELLED 5277.47 4995 AXIS REFUNDED 14-Nov-14 2 [protected].00 11-Nov-14 [protected].00 CANCELLED 2352.47 2260 AXIS REFUNDED 14-Nov-14...

TO The Consumer Forum, IRCTC dear sirs, this is with reference to my train journey from Bhubaneswar to Chennai & the prevalent state of affairs, the total NEGLIGENCE OF DUTY /lack of responsibility/ accountability on the part of the concerned railways staff. I had a very bitter / horrible experience on the train no : 12510, train name-Gauwhati Bangalore express, date of journey : 12th November 2014, PNR :[protected],...

Today at 8.08 pm I received SMS on my mobile # [protected] from ICICI BANK that " Tran of INR 872.47 using credit card 4xxx5003 is made at IRCTC ON 17-NOV-14". On checking with the bank they have informed me that this amount is against transaction I'd 002019 on 17-NOV-14. I have not booked any ticket today and I am surprised how this amount has been charged to my credit card. I had booked a ticket using this credit card yesterday, the PNR...

Dear Sir/ Madam, This is regarding a ticket I bought from IRCTC online portal. Details of that ticket is as given below: Transaction ID [protected] PNR Number [protected] Train No 12262 From HWH To CSTM Date of Journey 04-Nov-2014 Date of Booking 03-Nov-2014 I had been ill previously and on the evening of the 3rd of November, I had fever with quite high temperatures. On checking the reservation status of my ticket, around...

Train cancelled but not refund Train reservation PNR No-[protected], Trans ID-[protected] DOJ- 11.10.2014, Train No-12740 VSKP GARIB RATH from VSKP to SC was cancelled by railway dept due to cyclone"Hud-Hud" on Visakhapatnam. We take enquiry from Station Master at Hyderabad and they comments that the train has been cancelled and refund will be automatically done in your account but till date no any refund. Kindly refund fare amount...