Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I have sent email requested to IRCTC customer care to cancel tickets of all passengers(three) with PNR [protected] and modification of TDR filed online. We (all passengers) could not travel due to two waitlisted and one RAC tickets in Yesvantpur Howrah Duranto express(12246)confirmed after chart preparation. I have wrongly filed TDR for one RAC passenger online thinking that my other Waitlist ticket will be cancelled automatically(waitlist...

I am Jayshree Desai. On 28th November, 2014 I boarded train no. 12293 from Lokmanya Tilak Terminus from Mumbai to Allahabad. Travelling with me was a group of 18 other women. Since the time we sat to this morning while I lodge this complaint, the toilet facilities in our compartment are not working. Reason given- water is not there. We approached the TC - G.K. Pandey who kept telling us it will get done soon. We are all in our mid fifties....

To administrative officer, sir, i want to state that comessum situated on plaform no 1 in old delhi station is charging more than maximum retail price.i order for veg nawabi briyani .it was written on price board 68.00 rs, but they took 74.00 rs and tax extra.all total i paid 85.00 rs .i have copy cash bill. 2nd thing food was foul in smell.worst ever food i took in any railway station.when i told about food .manager told its take...

Today I was booking online ticket for 28 Nov by train no.13151 from Bareilly (BE) to Saharanpur (SRE). An amount of Rs2063 has been withdrawn from my actt but no ticket generated.Please generate the ticket immediately as i have to go out of station. Thanking You Name-Ashish Arora Ph.Number-[protected] E-mail id-vinayak.[protected]@gmail.com Date-27th November'2014....

Sir, If I am booked through INTERNET one retiring room at any station at early morning 04:00 Hrs. As per IRCTC rule checkout time is every day 06:00 clock. I have to vacate the room before 06:00 clock or extend. This is very difficult to manage. Pl take serious matter. Otherwise no one will come to your retiring room. This is too much. Sir, please revise the rules and regulations. WE ARE WITH YOU Venu Mobile [protected] email...

Dear sir, I am ARVIND Shukla, i traveling LTT TO GORAKHPUR bu train no. 11015 kushi nagar exp. on 27-11-4 By sleeper Coach, I am buy more then five eating item by pantry boy all item charge extra money from MRP. I am telling you why charge extra money he is sayings always charge extra money in the train from MRP. Passengers is facing this problem. Regards, ARVIND...

Today I was booking online ticket for 28 Nov by train no.13151 from Bareilly (BE) to Saharanpur (SRE). An amount of Rs2063 has been withdrawn from my actt but no ticket generated.Please generate the ticket immediately as i have to go out of station. Thanking You Name-Ashish Arora Ph.Number-[protected] E-mail id-vinayak.[protected]@gmail.com Date-27th November'2014...

Hi I have filed a TDR Registration No: CNR211014W43443 against PNR [protected] on 15th October, 2014. The reason for filing TDR was "Passenger Not Travelled Due To Ticket In RAC After Chart Preparation". After more than a month the IRCTC has Repudiate TDR and mentioned reason "As per chart, passenger has travelled". IT IS A COMPLETE NONSENSE. If IRCTC agent is bit educated then I'd request to please have a look on my Booking...

Dear Sir As per your policy, if E-ticket is not confirmed than the ticket amount by deducting some transaction charges will refund to the same bank account. I have booked ticket from my IRCTC ID ashu_iert" but ticket was not confirmed and I got the message in my mobile regarding the status of my PNR no i.e RAC . i file TDR with region passenger not travelled due to status of PNR is RAC after preparation of chart .On 21 I received a mail...

Dear Sir/Mam, As per your policy, if E-ticket is not confirmed than the ticket amount by deducting some transaction charges will refund to the same bank account. I have booked ticket from my IRCTC ID "kamal_sub1" but ticket was not confirmed and I got the message in my mobile regarding cancellation and also refund of Rs.1170 to my bank account but it has not been credited yet Please do the needful for the same and let by refund. Thanks...

I WANTED TO BOOK A TICKET FROM BANGALORE TO CHENNAI FOR JOURNEY ON[protected]. AFTER PAYMENT WAS MADE THROUGH HDFC BANK DEBIT CARD, NO TICKET WAS ISSUED.DEBIT FOR RS 697.47 WAS MADE ATIRCTC 12027 ON[protected]:09-38-13.TICKET WAS BY TRAIN NO:12608/LALBAGH EXP. KINDLY DO THE NEEDFUL TO REFUND THE AMOUNT....

i have booked ticket from irctc online booking service but i did not get pnr or ticket no. but transaction is successfully done and amount of 591 is debited from my account all details of booked ticket history is given below. Transaction ID: [protected] PNR No: Train No./Name: 12136 / NAGPUR PUNE EXP Date of Journey: 26-Nov-2014 Date Of Boarding: 26-Nov-2014 Class: SLEEPER CLASS (SL) From: NAGPUR (NGP) To: PUNE JN (PUNE) Boarding:...

I filed a TDR as my parents had not travelled on the ticket. Please see below. But the status shown as "CR Repudiated". Kindly help. [protected][protected][protected][protected][protected][protected][protected] TDR Transactions Details Transaction ID: [protected] Train No./ Name: 14208/PADMAVAT EXPRES PNR Number: [protected] Date of Journey: 13-Nov-2014 Date Of Boarding:...

at 04:58 hrs a flight ticket was booked for del-bom on ai663/25nov (std0800 ) but surprisingly the final print of the ticket comes out to be of ai863/25nov 1800 dep and 2010 arrival at Bombay. when trying to cancel the ticket unfortunately the irctc site says system under maintenance since 2345hrs from 24th nov14 till 25th nov14 upto 0530hrs. Here my wrong ticket was issues with a deduction of Rs8822.00 plus due to emergency i have to contact...

SIR, I CANCEALED MY E- TICKET HAVING PNR NO.[protected], JOURNEY DATE 21 NOV 14, TRAIN NO.12481 ALREADY BEFORE FOUR HOURS.BUT 50% OF THE AMOUNT WAS CUT INSTEAD OF 25% AND I GOT THE SMS OF REFUND OF RS.620/- AT 0826HRS, SCHLD DEP OF TRAIN WAS 1310HRS.KINDLY REFUND THE SAME...

IRCTC #558735 My id is registered on IRCTC flights by name mkomte50. I want to use IRCTC Trains option. I am not able to update my details in system Please update my office address in the system. I am getting error while updating. I have sent more than 20 emails to [protected]@irctc.co.in My issue is still not resolved. Regards Subodh Komte Email Id: subodh.[protected]@gmail.com [protected]...

Dear Sir, I filed TDR on 2nd Aug 2014 for Train No./ Name: 12151/SAMARSATA EXP PNR no [protected] as train was late more then 3 hrs. I spoke to customer care but they told railways has not verified. So as it will be done fare will be return to my account. Sir, requesting to verify and refund as this case is almost more then 3 months. Details below:- TDR Transactions Details Transaction ID: [protected] Train No./ Name: 12151/SAMARSATA...

On 22 November 2014 we bought 3 tickets from one of the JTBS ticket counter at the Kozhikode railway station. It was for the journey from Kozhikode to thrissur. (Ticket no.[protected] The ticket cost us Rs.168. I paid Rs.200 and got only Rs.22 in return. When we found out that I went back and asked her about that. But her behaviour was rash. Not only did she return our money but insulted us in front other customers. Its not about...

Hi, I had booked my ticket from Secunderabad to Mumbai, and booked another ticket for my younger brother from Pune to Mumbai in the same train 18519/Visakhapatnam-Mumbai Express. Both the tickets were of AC II class. The PNR for both the tickets are PNR [protected] and [protected]. Issue - When I reached the station on my travel date, I was informed by the staff at the station that train has been cancelled due to cyclone and when asked...

I had booked retiring room on dated 10/11/14. My Pnr no. Is - [protected] and my train no. Is- 13483.on arrival date when I asked for booking the authority told me the room is not vacant and you have no booking . when I show all details of my booking and my paid slip and my confirmation of the booking message the authority told me there is server problem from Delhi and then can't allotted me room . when I told them this is wrong and I wI'll...