Claimed

Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

1
Last updated Apr 21, 2024
Complaints 10797
Resolved
1834
Unresolved
8963
Quick Links
Statistics
Share
Contacts

File a complaint to Indian Railway Catering & Tourism Corporation [IRCTC]

Having problems with Indian Railway Catering & Tourism Corporation [IRCTC]?

File a complaint and get it resolved by Indian Railway Catering & Tourism Corporation [IRCTC] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Indian Railway Catering & Tourism Corporation [IRCTC]
Customer Service Contacts

Indian Railway Catering & Tourism Corporation [IRCTC] Phone Numbers

Toll free
1800 111 139
1035
513
Phone
+91 44 2530 0000
305
199
+91 11 3934 0000
138
152
Mobile
+91 11 2331 1263
301
162
+91 11 2331 1264
100
108
Fax
+91 11 2334 5400

Indian Railway Catering & Tourism Corporation [IRCTC] Website

Indian Railway Catering & Tourism Corporation [IRCTC] Head Office Address

9th Floor, Bank of Baroda Building, 16, Parliament Street
New Delhi
New Delhi District
Delhi
India

Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 464

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
phanikumar381
from Bengaluru, Karnataka
Report
Copy

Forget loging details

Address:Bangalore, Karnataka

Hai Sir/ Madam
I Am phani ihave small problem with my irctc loging details the problem is i forgot my user id and password what i have the login details it is not in gmail also please give some suggestion i am expecting valuable reply from yours. please sent the details to this e mail is [protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
5
555_suraj
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding black ticket in small rural area for tatkal and regular ticket

Address:Amreli, Gujarat

Hello sir, Here in RAJULA city(GUJARAT), they are selling the black tickets and normal user cannot get the ticket in counter instead of standing in QUEUE.Here, all the staffs, including Station Master, Ticket operator, and peon.From this a normal User cannot get the ticket by standing in QUEUE in Emergency time.How the Normal User will Survive???.in his difficulty time and a normal user face this problem in his critical moment.The staff is...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shubha Yeri
from Nashik, Maharashtra
Report
Copy

Money deducted, ticket not booked.

Address:Pune, Maharashtra

Regards - I just booked online a 1AC ticket from Pune to Akkalkot Rd for 17th July. When I made the payment by Debit Card, I instantly got an sms from the SBI. The irctc web page, after a long time said NO DATA RECEIVED. What do I do now?...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
chandankalro
from Chennai, Tamil Nadu
Report
Copy

NON CONNECTIVETY OF SITE

THIS SITES IF IS HITS BY MANY USERS AT A SINCE MOMENTS THE SITE IS CRASHED. THIS IS THE COMMON REPLY GIVEN BY ANY TECHCIALS PERSON OR ETC, ONLY GIVING REASAON WILL SOLVE THE PROBLEM WHY DNT THEY DISTRIBUTE THE BOOKING TIMES, BY KEEPING SEPERATE QUATO FOR IRCTC WHICH STARTS AT DIFFERENT TIME SO THAT HEAVY RUSH IS DISTRIBUTED....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bvijayanand
from Chikmagalur, Karnataka
Report
Copy

ticket was not booked but my debit card balance was deducted.

Address:East Godavari, Andhra Pradesh

SIR, when i was trying to book my ticket online everything was going nice but when the transaction has been completed it was showing that communication error. But my account was debitted 4, 822/-, without the ticket it was debited. please refung the money as soon as possible.I will be very thankfull to u i[censored] would do this...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mukeshrai
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non receipt of paid amount against failure of ticket booking

Address:Allahabad, Uttar Pradesh

I tried to book a ticket from ALD to GAYA in class - SL and an amount of Rs. 712 has been deducted from my saving account of PNB no. [protected], on 19.05.14 but till date I have not received the amount. Please refund the same at the earliest. An early action is solicited. Mukesh Rai Mob:- [protected] email - [protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
VINOD HAJIPUR
from Pune, Maharashtra
Report
Copy

NOT COLLECT TICKET

Address:Hoshiarpur, Punjab

DEAR SIR, I REGULAR IRCTC USER I TRIED DATED 12.05.2014 PAYMENT CUT BUT LAST TIME SESSION EXPIRE, SECEND TIME DATED 17.05.2014 TWO TIME PAYMENT CUTING AND LAST TIME SESSION EXPIRE, AND TODAY 23.05.2014 ALSO SAME CONDITION PAYMET CUT SESSION EXPIRE. WHY THIS RESION YOU FIND IT SORTLY . THINKING YOU. VINOD KUMAR E-MAIL. [protected]@GMAIL.COM...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
alias2712
from Mumbai, Maharashtra
Report
Copy

NO PNR RECIEVED AFTER PAYMENT

Address:Mumbai City, Maharashtra

respected sir/madam, through internet i booked today three railway e- ticket from DADAR to kOLHAPUR for 24/05/2014 and payment was successfully done through sbi debit card for Rs1087 on POS SBIRCTC at IRCTC txn#[protected]. But after successful payment i do not get any pnr for this and again displayed on refreshing the page after few second i got a msg of reduced balance of 1087 as discussed above, when i checked my plan history no tikcet...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
SUBRAHMANYAM PL
from Chennai, Tamil Nadu
Report
Copy

Train delayed for more than 12 hours

Address:Gurgaon, Haryana

I have booked tickets under Tatkal scheme for journey from Agra to Delhi in Swarna jayanti express on[protected] as the scheduled time is to arrive at agra statiion is 14.05 on[protected] but the same has been arrived at around 3.00 am on[protected] and i filed TDR on[protected] with the reason that train has been delayed for more than 3 hours. On may 21st I received a mail from [protected]@irctc.co.in that refund has been refused on the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Tapan kumar Samanta
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of cancelled train.Pnr no.6224654146 , Trans id.0787272955

Address:Jabalpur, Madhya Pradesh

Train no:12321 how mumbai mail cancelled on17/12/2013 .IRTC AUTHORITY ASSURE ME THAT AFTER THREE MONTH THE REFUND AMOUNT WILL BE AUTOMITACALLY CREDIT IN YOUR ACCOUNT. BUT AMOUNT NOT YET BEEN CREDITED.IT IS FAULT OF RAILWAY. IF YOU ARE NOT RESPONDED PROPERLY I WILL KNOCKED TO CONSUMER COURT.TREAT IT URGENTLY...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
marinefungi
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Overcharging for snacks and cool-drink items at IRCTC Stalls

Address:Chennai, Tamil Nadu

Place: Chennai Central This incident was happened on 20.05.2014, 4 am. I bought some snacks and cool drinks from the IRCTC stall located at Platform No. 11 at Chennai Central Railway Station (Stall No 7). The shop-keeper has charged extra 5 rupees on each item. When I asked why you are charging extra than MRP, he simply replied "its night service." Is there any solution, whether IRCTC will take action against the stall keepers. This is...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bebith
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Food and Tea Quality issue

Address:Kanyakumari, Tamil Nadu

Hi To All, Last week I have traveled to my Native (Nagercoil) through 'Anandhapuri Express".Really very much disappointed with the service of Southern railway...My opposite berth aged person was bought a "parotta' from a authorized food sellers of southern Railway.It was totally dried and the side dish was like a salid..If we are putting this food item to dog, definitely it never eat it and the cost is also very high...TTR is not taking...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
basantsomany
from Kolkata, West Bengal
Report
Copy

cancellation amount not received in my bank account

Address:Kolkata, West Bengal

From: BASANT SOMANY 7, ROYD STREET 3rd floor Flat No.25 PARK STREET KOLKATA-700 016 PHONE NO.[protected] / [protected] / [protected] E-MAIL id:[protected]@gmail.com Dear sir, I had booked an E- ticket from Howrah to Surat Train no.12384 HWH ADI EXPRESS on 07/05/2014 vide PNR no.[protected] Transaction id -[protected]. The date of journey was 23/05/2014 and i had cancelled the ticket on 17/05/2014 and an amount of Rs.57...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Rajkot, Gujarat

i am bansi manvar.. I hv booked 2 tickets on 14/05/14 for rajkot to jabalpur from my axis bank debit card... 1 for 11/06/14 3AC.. And 2nd for 13/06/14 Sleeper... For which money deducted but not getting tickets and not showing in booking history... Refund back my fees not occur since 6 days......
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bharat aswani
from Delhi, Delhi
Report
Copy

Reactivation of ​IRCTC account " jbzbharat "

Address:Mumbai City, Maharashtra

My IRCTC account " jbzbharat " deactivated . I assure you that I've been using this account past two approx and I hav never used this account for any Fradulent activities. I am supposed to travel on 20th June & 26 June and need to get the printout of the same or may be cancel those tickets. Wish to Reactivate that account But the Person in Customer Support Mr Khalil Ahmed is not understanding that I Have only one mobile...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
reddy55
from Bengaluru, Karnataka
Report
Copy

IRCTC not refund even after filing TDR

Address:Bangalore, Karnataka

IRCTC not refund even after filing TDR Tranasction ID: [protected] PNR Number: [protected] TDR Entry Date: 21-Feb-2014 The train was late by almost 8 hours, so cancelled the tickets by raising TDR and travelled by own.mIt is almost 3 months but still the amount is not refunded....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Shobhit Kumar Bhadani
from Erode, Tamil Nadu
Report
Copy

a.c of b3 coach not working (gaya ms exp)(12389)

departure date :18th may a.c. not working no response by electrical engineer he told that it will not work since it was not working for last three trips(as told by him), then why no action was taken. we are suffering a lot due to hot atmosphere. please take immediate action....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vrkmenon
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of ticket fare

Address:Thrissur, Kerala

I had purchased a ticket from Nellayi Railway Station to Guruvayur at 0715 hrs. on 8-5-2014. The train was 1 hour late and subsequently cancelled around 08.30 hours. Again 9'o clock passenger to Trichur was also cancelled by the Railway authorities. When I approached for refund of ticket fare, counter staff refused to give back the money. According to them they have clear instructions from the higher authorities not to refund. I shall now...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
A
ajju914
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

REGARDING TICKET BOOKING TATKAL

Address:Ranchi, Jharkhand

I have logged in IRCTC.CO.IN website on[protected] time 10.00 am for the booking of Tatkal Railway Ticket. I have faced lots of problem while booking my ticket, (1) The site is too much slow (2) The site shows its business and process the ticket. (3) There is no proper, correct and exact information of seats available provided while booking the tatkal ticket. (4) When tatkal ticket is available in the train the sites uses to show the...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vinoc57
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My account showing de-active in irctc websites

Address:Kolkata, West Bengal

Hi, Without any proper reason my account is deactivated.That cause me so many trouble. please help me to and try to restore my ID . There is so many plan ticket with this ID and I need this ID for my future plan travel. My ID --vinocmc Please contact me on this mail [protected]@rediffmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy