Indian Railways Complaints & Reviews

PNR: [protected]

Travelled in 2 tier AC from Chennai to Coimbatore on the 1st May 2018.

Seat no. 9 of A2 coach was torn already. Didn't realise that the berth is full of bed bugs.

Struggled the whole night without sleep until 3 a.m., to finally realise that the cause was bed bugs.

Finally sought help from the TTE who promptly gave me an alternative berth in the next coach.

But this is poor maintenance issue from railways.

I have tried to book a ticket on tatkal on 27.04.2018 for having a journey on 28.04.2018 for three passengers for which a sum of rs.1250 was deducted from my bank account and the same was not yet refunded. My transaction id-[protected].
Why this type of mistakes frequently heppening.
Last time also two cancelled tickets not refunded. But after submitting a complaint it was credited after 20 days.
Please avoid such a delay in crediting the amount.
Mobiquick agent delays in making payment while in transaction with irctc.
Please take necessary action to refund my amount.
Thankingyou

I had a premium tatkal booking under pnr [protected] dated 29/01/2018 and i booked my luggage in the same train under rr no 832021. My goods have not been received here. The doon express reached howrah late in the evening on 1st may. As the luggage van was outside the platform and the same was not opened. For the last 2 days i have been calling at the railway office at howrah but i have not received the goods.

I am a pentionar from nc fly. From dt.01/05/2014. Mention widrawing from sbi avas vikas kalyanpur branch kanpur. As per 7th cpc revised pention from 01/01/2016 not revised up till now.
My new ppo no.[protected]. Issued on 05/10/2017 old ppo no.[protected].
I was working indian ralway. North central railway. Under senior section engineer/ signal/juhi, kanpur.in the post of sse/signal/gmc.
I was retired on 30/04/2014.

The indian railway is a group of thief. They totally working on stealing poor people money. They are providing most ugly services.in congress period it was good. But bjp totally spoiling this services. Indian railway is the most bad services in world. They cut off my money, but didn't book ticket. And they don't even return my money still now. Even after i called in railway helpline so many time. 139. But they didn't respond.

Ac not working since the time train left from chennai central (16021, 2-may-2018). Multiple complaints raised you the technicians and the ticket. Checkinh officer. No one was able to solve. The doors of the ac coach has a huge gap and i believe that could be causing the cool air to flow out of the coach. I'm aware this issue cannot be solved today, but the railway authorities need to at least do their basic checks before the trains are moved out of its shed or ready for their journey. It's getting too hot in here and very uncomfortable.

I was travelling from kcvl to kjm in b3 under 3a class. After one hour, lot of railway employees entered in the compartment and occupied seats reserved for others. Upon questioning they told that they can eneter in any compartment and sit anywhere. When called tte, he also said the same and did not take any action. This is the regular practice where these employees enter in sl and other classes and create panic for reserved travellers. Please take necessary action.

Regards,
Sahil amin
Sahil. [protected]@gmail.com

I cancelled the ticket bearing pnr no. [protected] on 11th april 2018 and i am yet to get the refund of rs.960 which is due to me as per the email of [protected]@irctc, email reproduced hereunder

Dear customer,

We wish to inform you that your ticket against pnr number: [protected] has been cancelled successfully as per your request. The refund amount of rs. 960 will be refunded back to your respective account shortly.

Regret no refund effected till date though it is over 20 days now.

Regards
Srinivasan r
[protected]

I booked a ticket of ljn bpl garib rath train and i paid bedroll charges online 75rs extra for 3 passengers but while my relative demand the bedroll than train staff also take 75rs for bedroll.
That was the incident of 21 apr 2018 and my ticket pnr no is [protected].
I also complain indian railways and my complain no is[protected] and after my complain someone call me from railways and ask my concern and said i resolve it after i don't find any resolution and yesterday one message came from indian railways that your complain has been attended give your feedback on below link.
If i don't know that where is money and i don't find my money back than what is use of this type of resolution and what feedback i give.
Their is no matter for money its matter for fraud and cheating. So i complain to you please resolve it if you do that.
Thanks.

This brings to your kind concern that i have done the ticket for the journey from bilaspur to bhopal (Pnr no. [protected]) and bhopal to bilaspur (Pnr no.[protected]). I paid the fair through debit card of central bank of india. As i have canceled my journey on dated 21/12/17 due to some circumstances and canceled my ticket. Now i want my money to be refunded in my account. As i am having an account on central bank of india, sadar bazar raipur for transferring the amount.
I complained to railway inquiry via twitter, but they said amount has been transferred to cbi, sadar bazar, raipur and at the bank, i asked all about this to mr. Amitabh anand, sr. Manager, sadar bazar, raipur. He said no amount received from the railway.
Now i am attaching printouts of all discussion with railway and bank, reference number given by irctc from enquiring cell along with this application.

Kindly accept my application and do the needful at the earliest.

Dear sir
My father 92 years old and my mother 81 years old
I have booked tickets with my son & wife's but all 4 tickets ub, mb
I am requesting if possible to change my father, mother's barth to lower barth instead o[censored]b because both of very old & sr. Citizens
My tickets:pnr no. [protected]
B2-10, 11, 13, 14
Date of journey 3.5.2018
Nbq to hwh

Respected sir,

I was travelling ins train # 17235 and forgot to take my titan black leather watch from the toilet of sleeper coach (Either on s11 or s9 western toilet) on the early morning of 01-may-2018. Kindly return to the below contact details if found.

Anish k, anish. [protected]@gmail.com,
[protected]

Below is my train details.
Pnr:[protected], train:17235, doj:30-04-18, sl, bnc-mdu, dep:17:27,
Sethumadhavan+5, s10 33, s10 34, s10 35, s10 36, s10 37, s10 38,
Fare:1465, sc:0.0+pg+ins

Regards,
Anish

I travelled by 11301 udyan express from dadar to bangalore. The train left 90 mins late without explanation. By the time it reached bangalore it was 150 mins late. This train has been running for 40 years without a pantry car and passengers have to suffer for clean food and water.
The cleaning and housekeeping was conspicuously absent.
The 2ac electrical failed and some jugaad was done to keep it running.
We do not have enough charging points for a long distance train. Everyone needs to charge their laptops and phones.
The bogies are unrenovated 40 year old, without proper upgrade.
The bedsheets guy does not appear throughout the 27 hour journey. He does not issue napkins and hantowels.

Dear team,

With great regret & inconvenience, i bring to your notice the inappropriate behavior of the railway staff at bangalore (Ksr sbc) i had purchased the train ticket from sbc to agc cant on 22691-rajdhani express (Pnr - [protected]) for travel on 28 april 2018. I made a cash payment for the tickets at the booking window, and the ticket had a wait list status at the time of booking..
Train number -22691
Pnr - [protected]
Amount - 3780
Travel date - 28-apr-2018

At the time of boarding, the tickets were not confirmed and the tt did not allow us to board the train. Tt last sir name - verma
Tt was demand for 6500rs for penalty charge.. I[censored] will give to same amount than u will countinue otherwise u will cancelled your ticket at counter.. Plz check and resolve my issue and take action...3780 rs big amount for me..

Post this, we went at the booking window and asked for the refund of the tickets. We spoke to the senior railway officer at sbc railway station. But he had refused the refund for the ticket. First time senior counter person was told u have to go where u have booked the ticket... But i was told sir my boarding point sbc station.. And booking point kr puram its not possible... I went to 4 railway officers but nobody listened to my request. After 30 -35 min delay one lady person was cancelled my ticket and told u will not recieved any amount because train time has been finished. I felt harassed because of their behavior and faced a lot of inconvenience.

Hence i request you to look into this and expedite the process of refund at the earliest possible.

Thank you,

Your's sincerely,
Kapil gupta
[protected]
[protected]

Despite my repeated request to [protected]@irctc.co.in, I am being told to send cancellation email from someone else email id. (Pics attached)
My correct email id saved in the irctc website- My profile is capt.[protected]@yahoo.co.in.(screen shot attached for ready reference).
Moreover, my transaction history is showing NO Records and ticket booking history is not visible.
I am attaching picture of sms received from irctc also.
Due to this I am unable to cancel the eticket with DOJ 3 May 2018.
I have tried many time to convince but the response is negative.

How can I sent ticket cancellation request from some else email id.
Request to kindly intervene.
Pl assist immediately.

To drm sir, agra cantt, uttara pradhesh. Dear sir,
L gobi. R (Defence service)&preetheswari had booked my luggage on 20/4/2018 from madurai (Tamil nadu) to agra cantt (Uttara pradesh) parcel no agc 676449, but till now i have not received my luggage, but i received my bike only on 26/4/2018 by train no 16318 &train name himsagar erpress.
I enquired in madurai they informed me that my luggage had moved from madurai (Tamilnadu) on 20/4/2018 by train no 16787 train name smvd katra express.
I have enquired at agracantt parcel office several times but the parcel officer is not taking any responsibility.
Sir, i am in an army man. I am working in mathura cantt and hence i can't take leave and go to the railway station daily. First time i shift my family from madurai (Tamil nadu) to mathura cantt and i suffer very much.
I attached the billty copy herewith. Please open this attachment &understand my problem.
Kindly look in to this matter&do the needful to enable me to get luggage at the earliest and without any further delay. I would very much thankful for your kind co-operation. Thanking you yours faithfully, gobi. R &preeteeswari mob. No -[protected], [protected].

Train no. - 15057
Gorakhpur - Anand vihar Weekly train
Date[protected]

सर, इस गाडी़ का सुबह 11:00am तक आननद विहार पहुँचने का समय है।
लेकिन ये गाडी़ इस समय शाम के 07:22pm तक मुरादाबाद तक नही पहुँची।
ये गाडी़ 12 घंटे से भी अधिक देरी से चल रही है।
रात के 2:00am से इस गाडी़ का लखनऊ मे इतंजार करते - करके ये गाडी़ सुबह 11:30 am पे आई।
ये गाडी़ बस कुछ जगह पे रूकती है, लेकिन ये गाडी़ हर छोटे - छोटे station पे रूकते हुए चल रही है।
सुबह से बिना कुछ खाये इस गाडी़ मे सफर कर रहा हूँ।
सर, कृपया कर के इस गाडी़ को जलद से जलद आनंनद विहार पहुँचाया जाय।

Hi,

The amount for the first class season ticket (587 INR) has got deducted from my bank account while making a transaction through the UTS app on 17th April, 2018.

On reaching the Chennai customer care, they said it will be refunded in another two days to my bank account but nothing happened. When I try to reach the customer care later, their number itself is out of order

Kindly take necessary...

Sir/ madam, today morning i have parked my motor bike at secinderbad railway station parking for 25 minutes and they have charged 20 rupees for that time. When i asked the rate cut off they showed a board which made me faint. Because in that board the parking fee of bike for 24 hrs is almost equal to the fare of ac chair car ticket. Kindly inspect this and make help for so many passengers and civilians.

No tc in janmabhoomi unreserved are occupying whole bhogi causing inconvenience to reserved passengers now i crossed yelluru from rajahmundry dated on 26 th april causing very inconvenient and no responsible person is there in this train. Now i'm travelling in d1 coach is there any capable person to solve the problem immediately?? How many years have to wait for proper maintaince??