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Indian Railways Complaints & Reviews

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Updated: Jan 16, 2026
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Indian Railways reviews & complaints page 13

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B
Bhaskar Dhar
from Kailashahar, Tripura
Sep 30, 2022
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Address: Paiturbazar, Kailashahar

I booked 3 tickects on 25/08/2022 through IRCTC App with PNR No [protected]. Date of Journey was 27/08/2022. Schedule Departure from by boarding station was at 16:50 PM. But train was running more than 4 hours late .So I filed TDR in time. But on 13/09/2022 I got a mail that my TDR against PNR No [protected] has been repudiated. As cause of repudiation it is told that, we actually travelled by that train. It is unexpected from Indian Railway. How they can show such
reason. Actually I am feeling it is a insult to me. They are trying to say that I am a liar. I want a proper investigation and resolution too.

BHASKAR DHAR
MOB:[protected]
e-mail: [protected]@gmail.com
Indian Railways customer support has been notified about the posted complaint.
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    Ksudhasathya
    Sep 28, 2022
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    I, Sudha Kannan boarded the Jabalpur Somnath express, train number 11464 (B6 compartment berth no. 12) on 27th September 2022. I had to get down at Chhayapuri with a child. The doors on both sides of the compartment were blocked with big heavy bulky bags. The way to B5 compartment from B6 was also also blocked. How does Indian Railways expect a passenger to get down at the desired station? Please look into this menace of keeping luggage near the doors.
    Indian Railways customer support has been notified about the posted complaint.
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      B
      bhupendra kumar (bhopna)
      Sep 26, 2022
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      TTE Madhupur JN Railway Station

      Address: Bihar Jamui

      At Madhupur Railway JN Station have corrupted so many Fake TT Gang Activated they force fully taking money to public behalf of railway force . i am whiteness i have been faced it at Madhupur JN Railway Station pull out train and threat me look at Railway Force they said me keep quit and silence follow me (jayda bolge to koi nahi bachayega) TTE they without any crime presented me RPF force there presence they have taken money....
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      saedenam
      from Aligarh, Uttar Pradesh
      Sep 26, 2022
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      I have booked from UTS app of indian railways for the unreserved ticketing system for a ticket of local train which cost is Rs. 30 twice. The amount was deducted from my account that is Rs. 30.64 * 2, but the ticket didn't got booked. The payment was done through Zaakpay. I have attached a photo of the transaction dated 24 September, 2022. And also the photo of the app. Please consider my request as urgent. Payment was maid by amazon pay UPI Contact:[protected]
      Indian Railways customer support has been notified about the posted complaint.
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        S
        Sharwan0011
        from Mughalsarai, Uttar Pradesh
        Sep 25, 2022
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        Address: Umargam Road railway station Valsad district, Gujarat, India.

        Respected sir,

        I, Sharwan kumar yadav 100 % disabled person due to blindness. i have proper certificate issued by railway authority for taking all the facilities given to physically disabled person provided by Indian railways .
        But in spite of that i have proper certificate my ticket has been denied by the staff o[censored]mbargam Road Railway Station Valsad (Gujarat). they are giving the reason for denial of ticket is that my certificate is not matched with railway website. i never faced such a problem in past although many times i have used my railway concession certificate for pwd .
        i kindly request you to resolve my problem as soon as possible .
        here i have attached documents in support of my complain.
        Indian Railways customer support has been notified about the posted complaint.
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          A
          Adityakshi singh
          Sep 24, 2022
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          Local train services which are given by Indian railways is now getting worse. We are daily passengers and we are getting lots of trouble in travelling because from raniganj to burdwan local trains are never on time always late and from burdwan to Howrah Local train are always get cancel and this is happening from 3 to 4 weeks. I m facing lot of troubles
          Indian Railways customer support has been notified about the posted complaint.
          Dear Sir/Mam,
          I am requesting please provide 1 minute stoppage to 12393- Sampoorna Kranti Express at (DLN) Dildar Nagar Railway Junction . This train runs from Patna Junction to New Delhi but it has no stoppage over their. There are so many students and employees residing in New Delhi for study and work purpose. It will be very useful for those who have some one day work and want to return. And we don't have any train that start End of the day which arrive the New Delhi(NDLS).

          Kindly please accept our request and grant the same.

          Thanks
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            A
            annaanshu
            Sep 16, 2022
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            Address: New Delhi

            Sir/Madam,

            Request you to reopen my TDR request for PNR No. [protected] in Train No.12312 boarding Gaya on 4th September.

            Train was delayed by more than 3 hours at GAYA on 4th September, 2022, my boarding station as another train reported derailed near DDU; may be verified.

            I entered the TDR for passenger not travelled has been not accepted for reasons unknown.

            This is unfair treatment to confiscate hard earned money despite railway's fault.

            I had to join office on Monday 5th September at Calcutta but had to take Casual Leave because of delayed train.

            Please take a fair stand and refund.

            Sincerely,

            Y Anshuman
            ITCTC ID annaanshu
            Mobile [protected]
            [protected]@hotmail.com
            Indian Railways customer support has been notified about the posted complaint.
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              S
              shubham bankar
              Sep 15, 2022
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              Dear sir,

              Express trains like Vidarbha express are getting so much full with passengers having local ticket from Dadar to thane and that is making it too difficult for Express ticket holder to enter into the train. There are 3-4 police in the trains but they come after kalyan and all people stay in thane and dadar suffers alot. I hope you will do something about it.

              Thanks and regards,
              Shubham Bankar
              Indian Railways customer support has been notified about the posted complaint.
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                V
                vinayakkakade
                from miraj, Maharashtra
                Sep 14, 2022
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                Address: A/P-Narwad,Tal-Miraj,Dist-Sangli,pin code-416409,State-Maharashtra

                -There is no alternate way to cross the bridge.
                -Contact with nearby city, villages is totally disconnected.
                -Students are facing traveling issues.
                -Buses are not coming to my village.
                -All business activities are disrupted due to this.
                -Farmers are not able to send their goods to respective markets.
                -All working people are affected.
                Indian Railways customer support has been notified about the posted complaint.
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                  R
                  Rajendra Kaurav
                  Sep 14, 2022
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                  Address: Bhopal

                  Vender not given blanket
                  Indian Railways customer support has been notified about the posted complaint.
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                    C
                    Carbon Carbon
                    Sep 13, 2022
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                    I am traveling in train no:19004/KHANDESH EXP I was going to use washroom and mean time tc came to my seat and when he found no one he alloted my seat to someone else I don't know who is he. When I came back I see someone else on my seat I asked him to give my seat and he said TC alloted him my seat. After some time he called TC, TC come to me and with the very bad behaviour he shouted on me that I can't leave my seat. Please take urgent action on this bad behaviour.
                    Indian Railways customer support has been notified about the posted complaint.
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                      Rahulvarma588
                      from Nalasopara, Maharashtra
                      Sep 11, 2022
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                      Address: 505-A, Shree Siddhivinayak Tower, Nalasopara (W)

                      Dear Team,
                      On every monsoon there is water logging near a railway track which cause of increase mosquito and Maleriya/Dengue patients. Request you to fill those area by putting some kind of Material so that we can stay in our house safely.
                      Location:- Nalasopara West Near Carshed.
                      Picture captured from my balcony.
                      Indian Railways customer support has been notified about the posted complaint.
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                        T
                        Tanjima
                        from Nagina, Uttar Pradesh
                        Sep 11, 2022
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                        Address: Indian Railways

                        Respect Sir/Madam
                        Nagina is a town and a municipal board in Bijnor district in the Indian state o[censored]ttar Pradesh. The Population Is about One Lakh.
                        Every day thousands of people specially labour and students come from Nagina to Moradabad and Moradabad to Nagina.Due to no train in the day, people face lot of problems.No train in the day except Kolkata - Jammu Tawi Express 13151/13152 and MORADABAD - SAHRANPUR MEMU 64565.
                        Women and children also suffer a lot due to no other train in the day.

                        I request you to please do these two more trains stop for only two minute in Nagina Station i.e Naini Doon Jan Shatabdi 12091/12091 and AMRITSAR - BANMANKHI Jan Sewa 14618/14617

                        Thanking You
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                          Surya7376
                          from Gorakhpur, Uttar Pradesh
                          Sep 8, 2022
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                          On platform 9 in gorakhpur railway station the parking team charges for entry also on asking they are rudely saying this is crossing fees i don't know why we have to pay for entry the charges should be for parking
                          Indian Railways customer support has been notified about the posted complaint.
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                            K
                            kvm_25
                            Sep 8, 2022
                            Mar 20, 2023
                            This thread was updated on Mar 20, 2023
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                            Train # 17235/17236 (Bangalore-Nagercoil-Bangalore) - Continue to stop at Carmelaram station even after Oct 2022

                            Currently the train # 17235/17236 (Bangalore-Nagercoil-Bangalore) stops at Carmelaram station in both way and this helps a lot for commuters who stay around this station place like (Sarjapur Road, Silkboard, Marathahalli, Bellandur, Devarbesenahalli..etc) and also since we have a lot of IT park are located near to this station this facility suits well for the employees who are travelling daily from the nearest city like Hosur. I'm seeing...
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                            aka11
                            Sep 7, 2022
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                            Address: Carmelaram Railway Station

                            Currently, Train #17235/17236 (Nagercoil - Bangalore Express) stops at Carmelaram and that helps lot of people staying around sarjapur road, silkboard, marathahalli, Bellandur, Devarbesenahalli, etc., use the above said express for commuting to various parts of Tamilnadu and Bangalore.

                            This is going to get stopped after mid of October 2022. This will impact all the current 100s to 1000s of passengers who are using this facility effectively. Request the respective authority to consider people's pain and approve to continue the stop at Carmelaram for the trains 17235/ksr bengaluru - nagercoil express | 17236/nagercoil - ksr bengaluru express after October 2022 as well.
                            Given the uncontrollable traffic congestions across the core areas of Bengaluru city, please do continue this train stop @carmelaram for the above said train which will help the daily commuters. Thanks in advance!
                            Indian Railways customer support has been notified about the posted complaint.
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                              Asm522
                              from Ariyalur, Tamil Nadu
                              Sep 7, 2022
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                              Address: Ariyalur

                              Dear sir,
                              Yesterday I was parked in my bike in this stand and i pay the rent also Rs.15
                              But my bike mirror was damaged then I see the contractor and am told the problem but he was not responding and behaviour was not good and also this parking stand little space available one day this stand approximately more than 500 vehicles was parked so please arrange spaces increased and safe vehicles parking zone needed...
                              Indian Railways customer support has been notified about the posted complaint.
                              Ariyalur railway station two wheeler parking
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                                Rakshit18#
                                from Kota, Rajasthan
                                Sep 7, 2022
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                                Sir,
                                Someone stole my luggage inside train near Manchiryal Station. One bag (Blue-white trolley bag Skybag) got stolen at 7th September, 2022 at 5:30 A.M. inside train at Manchiryal Station.
                                The train is 12967 Chennai-Jaipur Express.
                                The Stolen Luggage bag consists of clothes, blanket, Keyboard, Mouse and most importantly 3 Notebooks which are the most important things in bag.
                                Please look into the matter and help me find the luggage as soon as possible. Thank you
                                Indian Railways customer support has been notified about the posted complaint.
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                                  Sanjay kumar dube
                                  from lucknow, Uttar Pradesh
                                  Sep 6, 2022
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                                  Address: railway quarter no. 215 b, fateh ali, jail road, behind charbagh railway station, lucknow

                                  I have purchased a red color half sleeve jacket for men. But unfortunately there is no attach any tag with this order. And packing was also very rough. I have tried three attempt to return this product. But sorry to fail it is not acceptable.
                                  Kindly look into this matter seriously.
                                  And arrange for pickup and return. Also arrange for refund.its date for returning is going on dead. Your customer care is not responding . I have dialed maney times.
                                  Indian Railways customer support has been notified about the posted complaint.
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                                    HarshOsekar
                                    Sep 6, 2022
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                                    Train travel experience very bad, i can see each corners cakroch were there, not comfortable to travel please do the needful
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