Indian Railways Complaints & Reviews

This thread was updated on Jun 16, 2022
Hi,

The amount for the first class season ticket (505 INR) has got deducted from my bank account while making a transaction through the UTS app on 13th April, 2023

On reaching the Chennai customer care, they said it will be refunded in another two days to my bank account but nothing happened. When I try to reach the customer care later, their number itself is out of order

Kindly take necessary action to refund the amount asap

Details are as follows:

Mobile number registered on UTS - [protected]
Transaction date: 13 Feb, 2023
Amount deducted: Rs. 505 /-
Transaction made via - PAYTM payment gateway
Payment for : Booking First class season ticket from Chennai suburban to Ennore

Regards,
Arun Surya M

I am traveling in 12609/MYSURU EXPRESS in coach D8 and near seat number 100 fan is not working

My Kamiliant trolley was eaten up by, l'm guessing rats in the train during my travel from Madgaon to Miraj Junction.
I pulled out my trolley to discover a big hole with threads coming out and I think it was the rats.
It is my genuine request to kindly look into this and address my concern as it was a new trolley

I am a senior citizen and my age is 86 year, i have booked one ticket from lucknow to patna shocked to see that i have been alloted upper berth i am unable to climb stairs so request you to please change my berth to lower berth ..

My PNR No - [protected]
Name - Umesh Nandan Sinha
ph- [protected]/[protected]
add - lucknow

Hi

My age is 86 year i have booked ticket from lucknow to patna my pnr is [protected], i have been alloted upper berth request you to please arrange to chnage it to lower berth seeing my age ..

Rgds
Umesh Nandan Sinha
ph -[protected]/[protected]
add - Lucknow

Respected sir
I buy proper ticket from railway counter at Itarsi Junction.I buy 5 ticket from railway counter and i want to travel in sleeper class I gave my ticket to TTE for make proper ticket of sleeper class and take proper fare.TTE added excess fare on five ticket when I ask him to why you added excess fare after sleeper charge they deny to answer me and told me I dont tell you and misbehave with me.I ask for her ID he told me put your mobile in your pocket I don't show you and abuse me.TTe enter In Train near Narshingpur.

In train no.16312 coach B3 seat no. 55 charging port not working as my journey is 58 hours long please resolve this issue

I have parked my bike MH14JC1450 on 6:45AM on 2nd Feb 2023 at panvel railway station parking...my bike handle was missing at time when i came at parking at 7:20 pm at 2nd Feb 2023..I have contacted parking staff/members but they behave like bike responsibility is not ours you can park outside also..don't came again to park here .I think Indian railways want to watch the issues related parking at every station.

To
The Circle Inspector,
Pune Police Station
Old Cid Office Campus,
Near Sangam Bridge,
Shivajinagar, Pune,
Maharashtra
411005.

From:-

Neradabilli Pavan,
Vishwa B 503,
Shankar Suman Residency,
Gurudatta Colony,
Ganga Nagar, Fursungi,
Bhekrai Nagar,
Pune - 412308
Maharashtra.

Mobile Number....

I booked a bike for parcel as luggage on 28th JAN 2023 from Kurnool Town (KRNT) to Tirupati (TPTY). The Laggauge ticket no is : KRNT/002692. Till date i.e.,[protected] by bike did not reach Tirupati Station. There is no proper answer either from source or destination stations. Please ensure that i receive the bike ASAP at TPTY station.

Charging points are not working in coach S8. Please look into the matter immediately. All travellers are facing problems. Train no. 19019 Dehradun Express. PNR no. [protected]

TDR status is showing CR repudiated which means the refund is rejected by railways. But the train was running late more than 3 hours and reached destination late more than 12 hours so passengers didnot travelled and filed the TDR and status is rejected. Please look into this to initiate the refund

I had booked ticket from irctc app and due to train divergance and passenger health issues i had file TDR on 12/01/2023 and my journey dated on 14th January.
For your reference i am giving you necessary info below.
TDR Zone- North western railway(NW)
TDR filed-12/01/2023
PNR no.- [protected]
For your reference i had attached pdf regarding passenger not travelled.
And attaching you a new ticket copy for same passenger.

Booking clerk sh gagan deep and supr. Umed singh while booking my ticket from roorkee to nizamudin misbehaved with me and refused to book my ticket saying 200 note is not fair / dirty and get me out of line also said your ticket will not be booked.Both threatened me to be prosrcuted in police custody and used unparleamentry language .My ticket as booked with same note after 30 minute discussion.The behaviour was very rude with senior citizen.Pnr no[protected]. Action may be taken against such unruly officials.They are spoiling image of railway i public.

I and travelling in 3 tier lower Beth of 16339 Nager coil exp from Mumbai .

Cockroaches are disturbing and rubbing all over me after lights are switched off. I cannot sleep in such unhygienic condition.

Railways is least bothered about hygiene .

It's the horrible and distressful night for me.

Today my mother in law and my wife were travelling from New Delhi to Jammu on Vande Bharat train.They reach at station in the morning.They had three suitcases and one bag.They entered through Ajmeri Gate to board the train.They ask the Coolie present there for charge to lift the suitcases.He demand Rs 1500.My wife ask them to charge reasonably but they didn’t not listen and ask that call any one and they will charge 2000.With old lady with her my wife gave him 1500.My request is to start prepaid Coolie counter like prepaid taxi to save people from such loot.

Sir i am ex-servicemen.i had written rrc group d exam.myself &other ex service mans problem was physical test in the group d processing.no time excuse for ex service man, we have aged persons, but physical timing also same as the other youths.how do this possible?so please kindly consider & necessary action .

Desktop computer serial no.22RDP81612 is not starting due to fault in hard disk, which is checked by your representative.

P.O No.GEMC-[protected] Dated 14.02.2022.
Supplied at Eastern Railway, Jamalpur Railway Workshop,
P.o-Jamalpur, Distt -Munger, State-Bihar, Pin-811214

I have booked 7 no’s ticket for marriages all ticket payment through phone pay payment my upi id [protected]@ybl but some of the ticket cancel but amount not received at bank cancel ticket details and refund as follows
Ticket PNR Amount refund
1) [protected]. Rs 340
2) [protected]. Rs 340
3) [protected]. Rs 340
4) [protected]. Rs340
5) [protected]. Rs 1170
6) [protected]. Rs 390
7) [protected]. Rs 780
All ticket cancel on 29/11/2022 but refund not received till date so you are kindly requested to refund this amount as soon as possible please

Dear Sir,

With reference to the subject I would like to say that train no 20955 & 20956 is running from Surat to mahuva and mahuva to Surat respectively on 5 days week and remaining two days (Thursday and Saturday) 22994 / 22990 running from Bandra to Mahuva.

22994/22990 having stoppage at Anand Junction whereas train no 20955/20956 is not provide stop at Anand Junction. It is also noted that after Viramgam above said train is stop at small town like Limbdi, Botad, Ningala, Dhola, Dhasa, Lillya Mota. Whereas Anand is bigger center for business, agriculture, dairy and education. Many people and student frequently travel from various part of suarashtra to Anand for various reason. If railway approved stop at Anand it will be beneficial to thousands of people and student who travell to Anand regularly.

In view of above you are requested to provide the staoppage at Anand for train number 20955, 20956.

Thanking you