Claimed

Indian Railways Complaints & Reviews

1.3
Updated: Dec 4, 2025
Complaints 6290
Resolved
1580
Unresolved
4710
Contacts

File a complaint to Indian Railways

Having problems with Indian Railways?

File a complaint and get it resolved by Indian Railways customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Indian Railways reviews & complaints page 16

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
Khan Affu
Aug 3, 2022
Report
Copy

Address: Mumbai Sakinaka tilak nagar 400072

Respect Sir

I'm travelling Gonda jn. to LTT 22537
PNR NO. [protected]
I need refund because of you people we are losing our 2hr 5 min and i need refund i don't care otherwise i will complain so i hope understand my problem
Thank you
Indian Railways customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    H
    Hardhik Kotian
    from Bengaluru, Karnataka
    Aug 1, 2022
    Report
    Copy

    Abdul Rasheed is missing since Sunday night and we have no contacts with him. He boarded Netravati train from Manglore @ 7:00PM for Thrivandrum. We have no clue where is he. Last time he contacted us is at 7:00pm Sunday.
    Rashid is Gender: Male;
    Height: 5’8”;
    Weight: ~75Kg;
    Complexion: wheatish;
    Age: 55 yrs; with moustache.
    No addiction to any substance. Pls find pic attached. Please do the needful and help us
    Indian Railways customer support has been notified about the posted complaint.
    Aug 02, 2022
    Updated by Hardhik Kotian
    we have found the missing person today @ 9:00 am.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Ace2005
      from CHENNAI, Tamil Nadu
      Aug 1, 2022
      Report
      Copy

      It is a general query about your RAC process.
      When a SL booked passenger is allotted an RAC due to non availability of SL, he is not getting the facility that he had paid for, naturally there needs to be a system for a partial refund for RAC passengers. Simply speaking, how come an RAC passenger pay an equal amount paid by the normal passenger who enjoys a berth in the same train.

      In fact, you - the railways - taking advantage of the demand - allot one berth to 2 passengers stating RAC at the same time charge the RAC passengers the same rate for SL passengers

      I took it up with IRCTC they replied that they are just an interface. Kindly note that the passengers whose names figure under RAC, are provided reserved sitting accommodation initially and are likely to get berths becoming vacant due to last minutes cancellation of reservation of passengers not turning up in time before the departure of the train and justified as below.
      //
      Kindly note that the passengers whose names figure under RAC, are provided reserved sitting accommodation initially and are likely to get berths becoming vacant due to last minutes cancellation of reservation of passengers not turning up in time before the departure of the train.//

      Going as per their above message, However at the end of journey the TTR has the data of passengers who were not allotted a berth in the whole journey based on which the RAC passenger shall be refunded in their account like the waitlisted passengers.
      Indian Railways customer support has been notified about the posted complaint.
      Aug 09, 2022
      Updated by Ace2005
      COMPLAINT NIETHER RESOLVED NOR RESPONDED
      Aug 17, 2022
      Updated by Ace2005
      Almost 3 weeks past till no response. If this is the case What is the use using your site. Is there any escalation matrix for complaints. Please let me know.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        M
        Moh. Shahnawaz
        from New Delhi, Delhi
        Aug 1, 2022
        Report
        Copy

        Traveling in train no 12910, pnr [protected], all passengers complaining for high ac cooling, even we are unable to sleep, its too cool, attendant not listing, please help i am in Coach j2 chair car
        Indian Railways customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          R
          Ram 3634
          Jul 30, 2022
          Report
          Copy

          Respect sir,
          I'm travelling ksr Bengaluru to CSMT 11032
          PNR NO. [protected]
          I need refund because of you people we are losing our 2hr 17 min and i need refund i don't care otherwise i will complain on court
          Indian Railways customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            ashaverma094
            from Pune, Maharashtra
            Jul 28, 2022
            Report
            Copy

            Address: Shivaji Nagar, Pune

            This regarding my trolley bag stolen from running train.
            I was travelling form Chandrapur to Pune on 24th July, 2022 via Kazipet Pune express, train number 22152 in AC coach B2.
            I had a Skybag trolley bag with me, which I placed under my seat, but during the journey it got stolen mid way, as soon as I got to know about this, i tried to enquire abut this with train staff and TC, but they knew nothing about it. I tried get something from TC like a form for filing a complaint or something written from him about this incident, but he was hesitant to do so.
            I myself raised a complaint by calling at 139 number.
            Once I reached Pune next day in morning, I informed about this to RPF and they asked me to file complaint at Pune GRP, i filed the complaint and got the FIR copy from them.
            Train had cameras, hence I constantly asked Railway police(RPF as well as GRP) but none of them helped, they knew about this.
            Police seemed very casual about this incident.

            Please help me with this, since bag had valuable items and documents.
            Indian Railways customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              D
              Divyansh Pandit
              Jul 27, 2022
              Report
              Copy

              The train is 12466 ranthambore express is delayed by 2:36 hours
              Indian Railways customer support has been notified about the posted complaint.
              Helpful
              1 other people found this review helpful
              1 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Jul 26, 2022
                Report
                Copy

                Address: New railway colony Virudhunagar

                Some staff gave unauthorised rent for bachelor persons. This bachelor persons peeping to near home women staff.
                Indian Railways customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  G
                  Gowx
                  from Mangadu, Tamil Nadu
                  Jul 26, 2022
                  Report
                  Copy

                  Sir,
                  Mobile charging point of coach number S2 birth number 40, train number 12656 is not working. My pnr number is [protected] Date of journey is 26th July 2022. We are facing problems to charge our mobile and laptop. For this we are wondering here and there. Please send the maintenance team as soon as it is possible.

                  Thanks
                  Indian Railways customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    Rajashreeschool
                    Jul 25, 2022
                    Report
                    Copy

                    Address: POST UMALLA,TALUKA JHAGDIYA

                    We are running CBSE School where the students of pre primary to class X from nearby villages are coming daily .
                    Our school is situated on the other side of the state highway ( Ankleshwar-Rajpipla ) and we have to cross Underpass to reach our school.
                    During rainy season, there is water logging upto 4-5 feet and it retains for 2-3 day as there is no regular cleaning which affect not only the regular arrival of the students and villagers who are using the path but we are concern about the safety of the students too.Many times we have cancelled the regular school due to water logging even no rain was there.
                    It's our humble request to you that please take our request on an urgent basis and instruct the concerned authority to do the needful.
                    Indian Railways customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      Rama Krishnam Raju
                      Jul 24, 2022
                      Apr 12, 2024
                      This thread was updated on Apr 12, 2024
                      Report
                      Copy

                      Request for new train

                      This is to request for new trains between visakhapatnam and bengaluru via bhimavaram as lot of people from andhra pradesh are working in bangalore in software and other industries. Currently there is only one train from bhimavaram. It would be very useful for lakhs of engineers who are commuting between bangalore and various places in andhra pradesh. Eg. Visakhapatnam, rajahmundry, bhimavaram, vijayawada, chirala, ongole, nellore, renigunta,...
                      Helpful
                      14 other people found this review helpful
                      14 found this helpful
                      5 Comments
                      Report
                      Copy
                      P
                      pmishra0209
                      from Gurugram, Haryana
                      Jul 24, 2022
                      Report
                      Copy

                      Address: Northern Railway, NDCR Building, State Entry Road, New Delhi.

                      Honourable concerned authority,
                      I wish to bring it to your kind attention that I was travelling from Darbhanga to New Delhi by Train 02569 DBG NDLS SPL on 17 June 2022 along with my parents. But on reaching at Samastipur Junction, the train was terminated by Railway Authorities due to coaches being destroyed and set on fire by protestors. I filed online TDR within 8 hours of this incident and by rules I am liable for complete refund of Rs 5520. But the Indian Northern Railways have approved only Rs 2220/- I want my complete refund. Please look into the matter and provide a remedy. I will be obliged.

                      Hope for speedy process of grievance.

                      PNR No. [protected]
                      TDR Registraton No.[protected]
                      +1 photos
                      Indian Railways customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        Aashishnk
                        Jul 24, 2022
                        Report
                        Copy

                        Charging plug is not working in the berth 7 of the coach B3 of the train 12130. Train has recently crossed Raigarh station. This train has started its journey on 23-July-2022.
                        Indian Railways customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          sushilshrivastava
                          Jul 24, 2022
                          Report
                          Copy

                          Address: 26/527 chhatrapati nagar rewa mp 486001

                          With due respect i came from rewa to anandvihar on 12/07/2022 with my child who is suffering from cp mentally ### 70% with concessional ticket but when i go to new delhi rly station for reservation from ndls to bandra on dt.19/07/2022 the counter clerk roudly behave me and said old form lekar aa jate hain itni bhi akal nahi hai sir i m retd person 62 yrs old his is this way of talking is right? while i take concession ticket from rewa why ? meanwhile all nessary informations are clearly mentioned in this form so i have huge loss i reservation from ndls to mumbai and pune to rewa pl tell me fact about this and take nessary action against cocerning clerk
                          +1 photos
                          Indian Railways customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Amitk619
                            from ALIPURDUAR, West Bengal
                            Jul 22, 2022
                            Report
                            Copy

                            Address: ALIPURDUAR

                            I had visited New Alipurduar Station(NOQ) for issuance of Monthly Seasonal ticket as it's my work place and I travel to my home at New Jalpaiguri (NJP) frequently. I submitted a written application, my Adhar card(home address), my office ID card(work place address) and electricity bill of my land lord(Alipurduar) as I stay in rental accomodation. But they asked for a residential proof from local panchayat. I stay in rented accommodation how shall I arrange for panchyat address proof. So just wanted to know if any other document will suffice for my address proof at work place.
                            Indian Railways customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              K
                              kaka dada
                              Jul 22, 2022
                              Report
                              Copy

                              Address: Hwh

                              Train number 12353 they served Used bedsheets at hwh Station and toilets are also very badly stinking not cleaned at hwh Station
                              Indian Railways customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                G
                                GHANSHYAM AMIN
                                Jul 20, 2022
                                Report
                                Copy

                                Address: [email protected]

                                I am Trying book tickets but problem with USA mobile number verification. They unable to send OTP to my Mobile Number +[protected] for final check. I have User ID, Password and They Verify the Email: [protected]@yahoo.com. I send repeated request but nothing is resolved, [protected]@irctc issued a Ticked ID 12934748. I need to make a reservation for my upcoming India Trip from Sep thru Dec. Request your help to get PNR number for reservation.
                                Indian Railways customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  N
                                  neerajpdh
                                  from Mumbai, Maharashtra
                                  Jul 18, 2022
                                  Report
                                  Copy

                                  Address: Mumbai, IIT Powai

                                  Train Name : PURI LTT S F (12146)
                                  PNR: [protected], Journey Date: 13 Jul 2022
                                  TDR Date: 12 Jul 2023
                                  TDR Zone : CENTRAL RAILWAY (CR)

                                  I mistakenly selected wrong TDR reason option.
                                  I had selected : Train Diverted And Train Not Touching Boarding Station.

                                  But actually no passenger has travelled and the actual reason should be :
                                  Train Diverted And Passenger Not Travelled.
                                  Please process the TDR refund with the updated TRD reason.
                                  Thanks
                                  Indian Railways customer support has been notified about the posted complaint.
                                  Helpful
                                  1 other people found this review helpful
                                  1 found this helpful
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    P
                                    prasadw13
                                    Jul 17, 2022
                                    Report
                                    Copy

                                    On 17/07/2022, Train Number 18030 got late by 5 hours. Train is extremely stinky and Dirty. I have over paid for the train it seems. I am seeking for compensation for delayed arrival.
                                    please connect on [protected]@gmail.com
                                    Indian Railways customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      Annavm
                                      Jul 17, 2022
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Good morning,

                                      On the 13th of July I lost my mobile phone in the train from Delhi to Agra Cantt. It was found and sent to Jhansi railway station in the police office.

                                      I am a tourist and I can't go to Jhansi police office. Actually, I am flying back to Delhi on the 25th of July.

                                      My mobile phone is a blue Samsung Galaxy A40 in a small black box. I would like it will be sent to my hotel in Delhi.

                                      My hotel will be Mayda Inn- a Boutique hotel, 253 Street No-5 Mahipalpur, New Delhi.
                                      Thank you very much,

                                      Anna Venturós Marco
                                      PAL635459 (Spain)
                                      Jul 19, 2022
                                      Complaint marked as Resolved 
                                      Jhansi railway station number was provided, but I was told to pick up my mobile phone in that police office, but as a tourist in a group tour I couldn't go. I asked them to send my mobile phone back to me, but there hasn't been any answer. Thanks
                                      Indian Railways customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit