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Indian Railways Complaints & Reviews

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Updated: Dec 4, 2025
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Indian Railways reviews & complaints page 16

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A
Ankan1110
Aug 4, 2022
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I am travelling by 12663 HWH-TPJ SUF at S-5 coach now with[protected] birth with my family. My PNR No [protected].Railway staff at Howrah Station taking money and pushing the general ticket passenger and waiting list passenger at S-5 coach. Almost 40-50 passenger are travelling without reservation. Why we should pay reservation charges and etc, As per rule waiting list passenger can travel in general class and general ticket passenger must travel in general compartment. How the raiway staff can take money from them ? Why should we compromise our security during travel? ? Please took some proper action.
Indian Railways customer support has been notified about the posted complaint.
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    K
    Khan Affu
    Aug 3, 2022
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    Address: Mumbai Sakinaka tilak nagar 400072

    Respect Sir

    I'm travelling Gonda jn. to LTT 22537
    PNR NO. [protected]
    I need refund because of you people we are losing our 2hr 5 min and i need refund i don't care otherwise i will complain so i hope understand my problem
    Thank you
    Indian Railways customer support has been notified about the posted complaint.
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      H
      Hardhik Kotian
      from Bengaluru, Karnataka
      Aug 1, 2022
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      Abdul Rasheed is missing since Sunday night and we have no contacts with him. He boarded Netravati train from Manglore @ 7:00PM for Thrivandrum. We have no clue where is he. Last time he contacted us is at 7:00pm Sunday.
      Rashid is Gender: Male;
      Height: 5’8”;
      Weight: ~75Kg;
      Complexion: wheatish;
      Age: 55 yrs; with moustache.
      No addiction to any substance. Pls find pic attached. Please do the needful and help us
      Indian Railways customer support has been notified about the posted complaint.
      Aug 02, 2022
      Updated by Hardhik Kotian
      we have found the missing person today @ 9:00 am.
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        A
        Ace2005
        from CHENNAI, Tamil Nadu
        Aug 1, 2022
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        It is a general query about your RAC process.
        When a SL booked passenger is allotted an RAC due to non availability of SL, he is not getting the facility that he had paid for, naturally there needs to be a system for a partial refund for RAC passengers. Simply speaking, how come an RAC passenger pay an equal amount paid by the normal passenger who enjoys a berth in the same train.

        In fact, you - the railways - taking advantage of the demand - allot one berth to 2 passengers stating RAC at the same time charge the RAC passengers the same rate for SL passengers

        I took it up with IRCTC they replied that they are just an interface. Kindly note that the passengers whose names figure under RAC, are provided reserved sitting accommodation initially and are likely to get berths becoming vacant due to last minutes cancellation of reservation of passengers not turning up in time before the departure of the train and justified as below.
        //
        Kindly note that the passengers whose names figure under RAC, are provided reserved sitting accommodation initially and are likely to get berths becoming vacant due to last minutes cancellation of reservation of passengers not turning up in time before the departure of the train.//

        Going as per their above message, However at the end of journey the TTR has the data of passengers who were not allotted a berth in the whole journey based on which the RAC passenger shall be refunded in their account like the waitlisted passengers.
        Indian Railways customer support has been notified about the posted complaint.
        Aug 09, 2022
        Updated by Ace2005
        COMPLAINT NIETHER RESOLVED NOR RESPONDED
        Aug 17, 2022
        Updated by Ace2005
        Almost 3 weeks past till no response. If this is the case What is the use using your site. Is there any escalation matrix for complaints. Please let me know.
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          M
          Moh. Shahnawaz
          from New Delhi, Delhi
          Aug 1, 2022
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          Traveling in train no 12910, pnr [protected], all passengers complaining for high ac cooling, even we are unable to sleep, its too cool, attendant not listing, please help i am in Coach j2 chair car
          Indian Railways customer support has been notified about the posted complaint.
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            R
            Ram 3634
            Jul 30, 2022
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            Respect sir,
            I'm travelling ksr Bengaluru to CSMT 11032
            PNR NO. [protected]
            I need refund because of you people we are losing our 2hr 17 min and i need refund i don't care otherwise i will complain on court
            Indian Railways customer support has been notified about the posted complaint.
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              A
              ashaverma094
              from Pune, Maharashtra
              Jul 28, 2022
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              Address: Shivaji Nagar, Pune

              This regarding my trolley bag stolen from running train.
              I was travelling form Chandrapur to Pune on 24th July, 2022 via Kazipet Pune express, train number 22152 in AC coach B2.
              I had a Skybag trolley bag with me, which I placed under my seat, but during the journey it got stolen mid way, as soon as I got to know about this, i tried to enquire abut this with train staff and TC, but they knew nothing about it. I tried get something from TC like a form for filing a complaint or something written from him about this incident, but he was hesitant to do so.
              I myself raised a complaint by calling at 139 number.
              Once I reached Pune next day in morning, I informed about this to RPF and they asked me to file complaint at Pune GRP, i filed the complaint and got the FIR copy from them.
              Train had cameras, hence I constantly asked Railway police(RPF as well as GRP) but none of them helped, they knew about this.
              Police seemed very casual about this incident.

              Please help me with this, since bag had valuable items and documents.
              Indian Railways customer support has been notified about the posted complaint.
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                D
                Divyansh Pandit
                Jul 27, 2022
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                The train is 12466 ranthambore express is delayed by 2:36 hours
                Indian Railways customer support has been notified about the posted complaint.
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                  S
                  Jul 26, 2022
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                  Address: New railway colony Virudhunagar

                  Some staff gave unauthorised rent for bachelor persons. This bachelor persons peeping to near home women staff.
                  Indian Railways customer support has been notified about the posted complaint.
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                    G
                    Gowx
                    from Mangadu, Tamil Nadu
                    Jul 26, 2022
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                    Sir,
                    Mobile charging point of coach number S2 birth number 40, train number 12656 is not working. My pnr number is [protected] Date of journey is 26th July 2022. We are facing problems to charge our mobile and laptop. For this we are wondering here and there. Please send the maintenance team as soon as it is possible.

                    Thanks
                    Indian Railways customer support has been notified about the posted complaint.
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                      R
                      Rajashreeschool
                      Jul 25, 2022
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                      Address: POST UMALLA,TALUKA JHAGDIYA

                      We are running CBSE School where the students of pre primary to class X from nearby villages are coming daily .
                      Our school is situated on the other side of the state highway ( Ankleshwar-Rajpipla ) and we have to cross Underpass to reach our school.
                      During rainy season, there is water logging upto 4-5 feet and it retains for 2-3 day as there is no regular cleaning which affect not only the regular arrival of the students and villagers who are using the path but we are concern about the safety of the students too.Many times we have cancelled the regular school due to water logging even no rain was there.
                      It's our humble request to you that please take our request on an urgent basis and instruct the concerned authority to do the needful.
                      Indian Railways customer support has been notified about the posted complaint.
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                        R
                        Rama Krishnam Raju
                        Jul 24, 2022
                        Apr 12, 2024
                        This thread was updated on Apr 12, 2024
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                        Request for new train

                        This is to request for new trains between visakhapatnam and bengaluru via bhimavaram as lot of people from andhra pradesh are working in bangalore in software and other industries. Currently there is only one train from bhimavaram. It would be very useful for lakhs of engineers who are commuting between bangalore and various places in andhra pradesh. Eg. Visakhapatnam, rajahmundry, bhimavaram, vijayawada, chirala, ongole, nellore, renigunta,...
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                        P
                        pmishra0209
                        from Gurugram, Haryana
                        Jul 24, 2022
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                        Address: Northern Railway, NDCR Building, State Entry Road, New Delhi.

                        Honourable concerned authority,
                        I wish to bring it to your kind attention that I was travelling from Darbhanga to New Delhi by Train 02569 DBG NDLS SPL on 17 June 2022 along with my parents. But on reaching at Samastipur Junction, the train was terminated by Railway Authorities due to coaches being destroyed and set on fire by protestors. I filed online TDR within 8 hours of this incident and by rules I am liable for complete refund of Rs 5520. But the Indian Northern Railways have approved only Rs 2220/- I want my complete refund. Please look into the matter and provide a remedy. I will be obliged.

                        Hope for speedy process of grievance.

                        PNR No. [protected]
                        TDR Registraton No.[protected]
                        +1 photos
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                          A
                          Aashishnk
                          Jul 24, 2022
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                          Charging plug is not working in the berth 7 of the coach B3 of the train 12130. Train has recently crossed Raigarh station. This train has started its journey on 23-July-2022.
                          Indian Railways customer support has been notified about the posted complaint.
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                            S
                            sushilshrivastava
                            Jul 24, 2022
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                            Address: 26/527 chhatrapati nagar rewa mp 486001

                            With due respect i came from rewa to anandvihar on 12/07/2022 with my child who is suffering from cp mentally ### 70% with concessional ticket but when i go to new delhi rly station for reservation from ndls to bandra on dt.19/07/2022 the counter clerk roudly behave me and said old form lekar aa jate hain itni bhi akal nahi hai sir i m retd person 62 yrs old his is this way of talking is right? while i take concession ticket from rewa why ? meanwhile all nessary informations are clearly mentioned in this form so i have huge loss i reservation from ndls to mumbai and pune to rewa pl tell me fact about this and take nessary action against cocerning clerk
                            +1 photos
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                              A
                              Amitk619
                              from ALIPURDUAR, West Bengal
                              Jul 22, 2022
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                              Address: ALIPURDUAR

                              I had visited New Alipurduar Station(NOQ) for issuance of Monthly Seasonal ticket as it's my work place and I travel to my home at New Jalpaiguri (NJP) frequently. I submitted a written application, my Adhar card(home address), my office ID card(work place address) and electricity bill of my land lord(Alipurduar) as I stay in rental accomodation. But they asked for a residential proof from local panchayat. I stay in rented accommodation how shall I arrange for panchyat address proof. So just wanted to know if any other document will suffice for my address proof at work place.
                              Indian Railways customer support has been notified about the posted complaint.
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                                K
                                kaka dada
                                Jul 22, 2022
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                                Address: Hwh

                                Train number 12353 they served Used bedsheets at hwh Station and toilets are also very badly stinking not cleaned at hwh Station
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                                  G
                                  GHANSHYAM AMIN
                                  Jul 20, 2022
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                                  Address: [email protected]

                                  I am Trying book tickets but problem with USA mobile number verification. They unable to send OTP to my Mobile Number +[protected] for final check. I have User ID, Password and They Verify the Email: [protected]@yahoo.com. I send repeated request but nothing is resolved, [protected]@irctc issued a Ticked ID 12934748. I need to make a reservation for my upcoming India Trip from Sep thru Dec. Request your help to get PNR number for reservation.
                                  Indian Railways customer support has been notified about the posted complaint.
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                                    N
                                    neerajpdh
                                    from Mumbai, Maharashtra
                                    Jul 18, 2022
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                                    Address: Mumbai, IIT Powai

                                    Train Name : PURI LTT S F (12146)
                                    PNR: [protected], Journey Date: 13 Jul 2022
                                    TDR Date: 12 Jul 2023
                                    TDR Zone : CENTRAL RAILWAY (CR)

                                    I mistakenly selected wrong TDR reason option.
                                    I had selected : Train Diverted And Train Not Touching Boarding Station.

                                    But actually no passenger has travelled and the actual reason should be :
                                    Train Diverted And Passenger Not Travelled.
                                    Please process the TDR refund with the updated TRD reason.
                                    Thanks
                                    Indian Railways customer support has been notified about the posted complaint.
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                                      prasadw13
                                      Jul 17, 2022
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                                      On 17/07/2022, Train Number 18030 got late by 5 hours. Train is extremely stinky and Dirty. I have over paid for the train it seems. I am seeking for compensation for delayed arrival.
                                      please connect on [protected]@gmail.com
                                      Indian Railways customer support has been notified about the posted complaint.
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