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Indian Railways Complaints & Reviews

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Updated: Dec 4, 2025
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Indian Railways reviews & complaints page 15

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M
Mahendran .D
Aug 21, 2022
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I am travelling from Trichy to Mumbai by train no. 16352. Coach S2. There is no TTR coming to check. Each station lots o[censored]n reserved passengers travelling in reserved coach. Toilets are not clean. Please resolve the issue.
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    R
    Raja5494
    from New Delhi, Delhi
    Aug 20, 2022
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    Address: Village - Mukari Raiyam, Thana - Raiyam, District - Darbhanga, Bihar

    Arti devi 25 years missing darbhanga junction Railway. With 2 year son.
    8 August 2022. Approx 12pm timing.
    Mind disturb.
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      S
      sukuldas
      Aug 20, 2022
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      सेवा में
      श्री मान
      थाना अधिक्षक
      नई दिल्ली रेलवे स्टेशन प्लेटफॉर्म no 1
      पहाड़गंज साइड दिल्ली 110055
      महोदय
      मैं सुकुल दास पिता नारायण दास नई दिल्ली रेलवे स्टेशन पे सफाई का काम करता हु! मैं दलित समाज से आता हु दिल्ली स्टेशन के मुख्य स्वास्थ निरीक्ष्क श्री रामशंकर शर्मा द्वारा मुझे भगी चमार जैसे जातिसूचक शब्द कह कर अपमानित करने एवं मारने पीटने के के साथ पुलिस द्वारा रेलवे में लोहा चोरी के झूठे इल्जाम में बंद करा दुगा.नहीं तो जितना वेतन सम्बन्ध देता हु चुप चाप लो और कंपनी के खिलाफ बोलना बंद करो..महोदय आप को बताना चाहता हु की कंपनी अरूण अविएशन सर्विसे लिमिटेड के द्वारा सफाई सफाई कर्मचारियों को मिलावट वाला कैमिकल दिया जाता है जिससे सफाई करने में दिक्क्त आता है और सफाई ठीक से नहीं होने पे मैनेजर प्रवीण नौटियाल द्वारा भी हमलोगो जो डॉम चमार भंगी कह कर अपमानित करता है.इन सब की शिकायत लेकर CHI रामशंकर शर्मा के पास गए तो वो भी गाली गलौज करने लगा जति सूचक शब्द का भंगी चमार कहते हुए अपने ऑफिस से बाहर ये कहते हुए निकाल दिया की इस चमार को पुलिस बुला के बंद कराओ महोदय मैं बहुत डरा हुआ हु इसलिए आप के पास आवेदन दे रहा हु उम्मीद है आप द्वारा मुझ गरीब दलित को न्याय मिलेगा
      आप का विश्वाशी
      सुकुल दास
      सफाई कर्मचारी नई दिल्ली रेलवे स्टेशन
      मो [protected]
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        S
        Shivin V
        Aug 20, 2022
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        Address: Horamavu bangalore

        Hello sir/ madam,

        We stay in Bangalore horamavu place were we have a three track near our residency.

        Your railway department who runs train doesn't have any commen sence that not to horn in midnight this can disturb complete area

        In our area we have old ages, kids, babies staying in home . These night drivers always does an horn for long time disturb every one's sleep. These r happing only by night drivers.

        We all r truly disturbed plus my house I hve got heart patients plus 1year baby always thy get frightened while thy horn soooo loudly for long time. Whole night my baby plus neighbour babies be crying plus elders not able to sleep

        Humble request you to take action on all night train drivers nd stop horing in mid night plus residential house area's

        Thank you

        Citizen of india

        Area- horamavu railway tracks connect via KR Puram
        Indian Railways customer support has been notified about the posted complaint.
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          P
          Persan
          from Narwana, Haryana
          Aug 18, 2022
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          Address: Sushil kumar s%Balvant vill. Harnampura jind narwana haryana 126116

          सर जी मेरे पापा के PPO में मेरी माता जी का रिलेशन में पत्नी की जगह बहन लिखा है और मेरे पापा जी की मृत्यु हो चुकी है ओर मेरी माता जी की पेंशन अभी तक नहीं मिली है ओर जब तक PPO में रिलेशन ठीक नहीं हो जाता जब तक पेंशन नही मिल सकती मने DRM office दिल्ली के कई चक्कर लगा लिए ह वहां कोई इस PPO को ठीक नहीं कर रहा ओर न ही कोई इस का समाधान बता रहा है इस लिए आप से निवेदन है कि हमारे PPO की इस गलती को ठीक करने में मदद करे PPO no [protected] ह और उसके लिए सब डाउक्मेंट हम देने के लिए त्यार है pls help me thank you mob no [protected]
          Indian Railways customer support has been notified about the posted complaint.
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            R
            Rsdhakad1972
            from Guna, Madhya Pradesh
            Aug 18, 2022
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            Address: India

            Hello
            My self Rs Dhakad, I was traveling in rajdhani express from mariyani Junction, Assam to Kanpur central on 17 - 18 aug(Train no-12423
            PNR-[protected]
            A2-50 UR)
            My coastly shoes of 3500 were lost in the train.
            I was sleeping when I wake up at 4:00 am on[protected] I didn't found my shoes anywhere and I asked ticket collector he Suggested me to make a online complaint
            Kindly,
            Please help me in the possible way to get back my shoes or with the coast of shoes
            +1 photos
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              G
              gct1985
              from Lucknow, Uttar Pradesh
              Aug 17, 2022
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              Case: I booked a train ticket for 7 Aug 2022 to travel from New Delhi to Lucknow from Gorakdam Exp (12556) with PNR:[protected]. The train was scheduled to depart at 21:25 hrs but was delayed for more than 3 hrs and departed after 1 am. Due to the long waiting time, I did not travel from this train and booked ticket in another train on the next day.

              I filed TDR on the next day to refund the amount as per IRCTC's rule but it is denied and the TDR status is marked as CR Repudiate.
              Indian Railways customer support has been notified about the posted complaint.
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                A
                Alivia Bardhan
                Aug 16, 2022
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                I was travelling by Shatabdi express (NJP to HOWRAH) train no 12042 in coach no C3 ( seat no[protected]. After I reached Howrah station, unfortunately I left a bag in the coach . By the time I realised, the train already left for NJP station . I have valuable items and cash. Need serious help. The station in charges have no contact number to connect with the train officials.
                Indian Railways customer support has been notified about the posted complaint.
                Aug 16, 2022
                Updated by Alivia Bardhan
                [protected]
                Kindly contact in this number.
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                  D
                  Debargha755
                  from Kolkata, West Bengal
                  Aug 16, 2022
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                  Website: www.utsonmobile.indianrail.gov.in

                  I tried to recharge Rs. 100 in my UTS R-wallet through Android mobile UTS app via paytm bank through my gpay UPI.
                  Rs 100 got deducted from my bank account of State Bank of India but not received in R-wallet.
                  UPI transaction ID[protected]
                  Payment to irctc uts [protected]@paytm
                  Please look into the matter

                  From Debargha Dey
                  Adding relevant pics herewith.
                  +2 photos
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                    D
                    Dhruvi Cutie
                    Aug 16, 2022
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                    Even though the coach is not of the pass holders they are harassing us the halfpass tickets. They claim that this is their coach as they travel daily. Please we cannot bear this anymore. Is there any rule that the pass holder who travels in the same coach, has become theirs? Even a lady is giving bad world's and sitting on my laps.
                    Indian Railways customer support has been notified about the posted complaint.
                    The ladies were till valsad.
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                      M
                      Manikantan.g
                      Aug 13, 2022
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                      Hi
                      I have booked a parcel for household items from Visakhapatnam to katpadi. They have loaded the parcel on[protected] and it was supposed to be delivered on[protected] at katpadi but I haven't received my things yet. When I inquired at the parcel office they said they did not receive any items from Visakhapatnam and the train must've left the station before they could unload and they're saying they don't know where the parcel is now. Pls followup on this

                      PRR:[protected]

                      Regards
                      G. Manikantan
                      +1 photos
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                        C
                        chouhanamit
                        from Ajmer, Rajasthan
                        Aug 12, 2022
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                        Train number - 19407
                        Pnr number[protected]
                        Train name -
                        Ajmer to varanasi
                        Coach - B5

                        Ac is not working since the train started from bangalore...ac not working in train
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                          S
                          singhks
                          from Makrana, Rajasthan
                          Aug 10, 2022
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                          Address: India, Nagaur, Rajasthan

                          Train 12239 duronto express is running late by more than 4 hrs today, i booked a ticket in first AC today only i.e 10/8/22 at much higer rate just because to reach my destination on time but this train and indian railway services are always worst as i heard from other people. My whole money goes waste. No value of time in indian railways, doesn’t matter you take rajdhani, duronto or tejas train. Even facilities are also very poor.
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                            S
                            Shruthi Babu
                            Aug 10, 2022
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                            Website: UTS app

                            Hello,

                            This morning I had paid Rs.100 to recharge my UTS app but it doesn't reflect on the wallet. I have attached the transaction screenshot for reference. Either refund my money or show it in my wallet.
                            +1 photos
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                              A
                              Ace2005
                              from CHENNAI, Tamil Nadu
                              Aug 9, 2022
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                              Address: CHENNAI

                              Indian Railways — RAC Booking
                              A
                              Ace2005
                              from CHENNAI, Tamil Nadu
                              Aug 1, 2022
                              Aug 9, 2022
                              Mark as Resolved

                              It is a general query about your RAC process.
                              When a SL booked passenger is allotted an RAC due to non availability of SL, he is not getting the facility that he had paid for, naturally there needs to be a system for a partial refund for RAC passengers. Simply speaking, how come an RAC passenger pay an equal amount paid by the normal passenger who enjoys a berth in the same train.

                              In fact, you - the railways - taking advantage of the demand - allot one berth to 2 passengers stating RAC at the same time charge the RAC passengers the same rate for SL passengers

                              I took it up with IRCTC they replied that they are just an interface. Kindly note that the passengers whose names figure under RAC, are provided reserved sitting accommodation initially and are likely to get berths becoming vacant due to last minutes cancellation of reservation of passengers not turning up in time before the departure of the train and justified as below.
                              //
                              Kindly note that the passengers whose names figure under RAC, are provided reserved sitting accommodation initially and are likely to get berths becoming vacant due to last minutes cancellation of reservation of passengers not turning up in time before the departure of the train.//

                              Going as per their above message, However at the end of journey the TTR has the data of passengers who were not allotted a berth in the whole journey based on which the RAC passenger shall be refunded in their account like the waitlisted passengers.
                              Indian Railways customer support has been notified about the posted complaint.
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                                M
                                Mithun1@1
                                Aug 8, 2022
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                                Here in Warangal railway station there are charging money for using public toilets which is free for use and if we refuse to give he is using bad word’s to mens and womens
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                                  S
                                  Shivanshmalik
                                  Aug 8, 2022
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                                  Address: Madurai junction

                                  I booked my general ticket from madurai to rameshwaram ho 8 august . My money was debited from my account but i didnt got im ticket due to error in automatic machine
                                  Indian Railways customer support has been notified about the posted complaint.
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                                    J
                                    jatin1sharma
                                    Aug 6, 2022
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                                    Panipat being a major city in Haryana is a global center of textile, having South East Asia's largest integrated petrochemicals plants and Indian oil refinery. We request you for a 2 min halt of train 12413 Aii Jat Express. The train stops at Rajgadh, Kishangarh, Rewari, Karnal, Khairtal which all are less populated than Panipat. In this regard I request you to provide halt of the train at panipat so that hundereds of people can get benefited
                                    Indian Railways customer support has been notified about the posted complaint.
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                                      Ankan1110
                                      Aug 4, 2022
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                                      I am travelling by 12663 HWH-TPJ SUF at S-5 coach now with[protected] birth with my family. My PNR No [protected].Railway staff at Howrah Station taking money and pushing the general ticket passenger and waiting list passenger at S-5 coach. Almost 40-50 passenger are travelling without reservation. Why we should pay reservation charges and etc, As per rule waiting list passenger can travel in general class and general ticket passenger must travel in general compartment. How the raiway staff can take money from them ? Why should we compromise our security during travel? ? Please took some proper action.
                                      Indian Railways customer support has been notified about the posted complaint.
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                                        Khan Affu
                                        Aug 3, 2022
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                                        Address: Mumbai Sakinaka tilak nagar 400072

                                        Respect Sir

                                        I'm travelling Gonda jn. to LTT 22537
                                        PNR NO. [protected]
                                        I need refund because of you people we are losing our 2hr 5 min and i need refund i don't care otherwise i will complain so i hope understand my problem
                                        Thank you
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