Indian Railways Complaints & Reviews

Sir/madam, this is to inform you that monkeys in our society are creating havoc, they are tearing our clothes, bitting us, damaging our homes and belongings. Their population in recent years has increased drastically.
Therefore it is kindly requested to catch them and help us to get rid of them.
Our whole society residents will be very thankful to whole department.

Poludass Anasuya Devi, 76 Years has been missing since Aug 19, 2022. Last seen wearing a Red Night Gown, located at Kachiguda Railway Station in Hyderabad. Assumption is that she boarded a train. She has dementia and is Type-1 Diabetic. Please help locate her and contact Hyderabad police

I am travelling from Trichy to Mumbai by train no. 16352. Coach S2. There is no TTR coming to check. Each station lots o[censored]n reserved passengers travelling in reserved coach. Toilets are not clean. Please resolve the issue.

Arti devi 25 years missing darbhanga junction Railway. With 2 year son.
8 August 2022. Approx 12pm timing.
Mind disturb.

सेवा में
श्री मान
थाना अधिक्षक
नई दिल्ली रेलवे स्टेशन प्लेटफॉर्म no 1
पहाड़गंज साइड दिल्ली 110055
महोदय
मैं सुकुल दास पिता नारायण दास नई दिल्ली रेलवे स्टेशन पे सफाई का काम करता हु! मैं दलित समाज से आता हु दिल्ली स्टेशन के मुख्य स्वास्थ निरीक्ष्क श्री रामशंकर शर्मा द्वारा मुझे भगी चमार जैसे जातिसूचक शब्द कह कर अपमानित करने एवं मारने पीटने के के साथ पुलिस द्वारा रेलवे में लोहा चोरी के झूठे इल्जाम में बंद करा दुगा.नहीं तो जितना वेतन सम्बन्ध देता हु चुप चाप लो और कंपनी के खिलाफ बोलना बंद करो..महोदय आप को बताना चाहता हु की कंपनी अरूण अविएशन सर्विसे लिमिटेड के द्वारा सफाई सफाई कर्मचारियों को मिलावट वाला कैमिकल दिया जाता है जिससे सफाई करने में दिक्क्त आता है और सफाई ठीक से नहीं होने पे मैनेजर प्रवीण नौटियाल द्वारा भी हमलोगो जो डॉम चमार भंगी कह कर अपमानित करता है.इन सब की शिकायत लेकर CHI रामशंकर शर्मा के पास गए तो वो भी गाली गलौज करने लगा जति सूचक शब्द का भंगी चमार कहते हुए अपने ऑफिस से बाहर ये कहते हुए निकाल दिया की इस चमार को पुलिस बुला के बंद कराओ महोदय मैं बहुत डरा हुआ हु इसलिए आप के पास आवेदन दे रहा हु उम्मीद है आप द्वारा मुझ गरीब दलित को न्याय मिलेगा
आप का विश्वाशी
सुकुल दास
सफाई कर्मचारी नई दिल्ली रेलवे स्टेशन
मो [protected]

Hello sir/ madam,

We stay in Bangalore horamavu place were we have a three track near our residency.

Your railway department who runs train doesn't have any commen sence that not to horn in midnight this can disturb complete area

In our area we have old ages, kids, babies staying in home . These night drivers always does an horn for long time disturb every one's sleep. These r happing only by night drivers.

We all r truly disturbed plus my house I hve got heart patients plus 1year baby always thy get frightened while thy horn soooo loudly for long time. Whole night my baby plus neighbour babies be crying plus elders not able to sleep

Humble request you to take action on all night train drivers nd stop horing in mid night plus residential house area's

Thank you

Citizen of india

Area- horamavu railway tracks connect via KR Puram

सर जी मेरे पापा के PPO में मेरी माता जी का रिलेशन में पत्नी की जगह बहन लिखा है और मेरे पापा जी की मृत्यु हो चुकी है ओर मेरी माता जी की पेंशन अभी तक नहीं मिली है ओर जब तक PPO में रिलेशन ठीक नहीं हो जाता जब तक पेंशन नही मिल सकती मने DRM office दिल्ली के कई चक्कर लगा लिए ह वहां कोई इस PPO को ठीक नहीं कर रहा ओर न ही कोई इस का समाधान बता रहा है इस लिए आप से निवेदन है कि हमारे PPO की इस गलती को ठीक करने में मदद करे PPO no [protected] ह और उसके लिए सब डाउक्मेंट हम देने के लिए त्यार है pls help me thank you mob no [protected]

Hello
My self Rs Dhakad, I was traveling in rajdhani express from mariyani Junction, Assam to Kanpur central on 17 - 18 aug(Train no-12423
PNR-[protected]
A2-50 UR)
My coastly shoes of 3500 were lost in the train.
I was sleeping when I wake up at 4:00 am on[protected] I didn't found my shoes anywhere and I asked ticket collector he Suggested me to make a online complaint
Kindly,
Please help me in the possible way to get back my shoes or with the coast of shoes

Case: I booked a train ticket for 7 Aug 2022 to travel from New Delhi to Lucknow from Gorakdam Exp (12556) with PNR:[protected]. The train was scheduled to depart at 21:25 hrs but was delayed for more than 3 hrs and departed after 1 am. Due to the long waiting time, I did not travel from this train and booked ticket in another train on the next day.

I filed TDR on the next day to refund the amount as per IRCTC's rule but it is denied and the TDR status is marked as CR Repudiate.

I was travelling by Shatabdi express (NJP to HOWRAH) train no 12042 in coach no C3 ( seat no[protected]. After I reached Howrah station, unfortunately I left a bag in the coach . By the time I realised, the train already left for NJP station . I have valuable items and cash. Need serious help. The station in charges have no contact number to connect with the train officials.

I tried to recharge Rs. 100 in my UTS R-wallet through Android mobile UTS app via paytm bank through my gpay UPI.
Rs 100 got deducted from my bank account of State Bank of India but not received in R-wallet.
UPI transaction ID[protected]
Payment to irctc uts [protected]@paytm
Please look into the matter

From Debargha Dey
Adding relevant pics herewith.

Even though the coach is not of the pass holders they are harassing us the halfpass tickets. They claim that this is their coach as they travel daily. Please we cannot bear this anymore. Is there any rule that the pass holder who travels in the same coach, has become theirs? Even a lady is giving bad world's and sitting on my laps.

Hi
I have booked a parcel for household items from Visakhapatnam to katpadi. They have loaded the parcel on[protected] and it was supposed to be delivered on[protected] at katpadi but I haven't received my things yet. When I inquired at the parcel office they said they did not receive any items from Visakhapatnam and the train must've left the station before they could unload and they're saying they don't know where the parcel is now. Pls followup on this

PRR:[protected]

Regards
G. Manikantan

Train number - 19407
Pnr number[protected]
Train name -
Ajmer to varanasi
Coach - B5

Ac is not working since the train started from bangalore...ac not working in train

Train 12239 duronto express is running late by more than 4 hrs today, i booked a ticket in first AC today only i.e 10/8/22 at much higer rate just because to reach my destination on time but this train and indian railway services are always worst as i heard from other people. My whole money goes waste. No value of time in indian railways, doesn’t matter you take rajdhani, duronto or tejas train. Even facilities are also very poor.

Hello,

This morning I had paid Rs.100 to recharge my UTS app but it doesn't reflect on the wallet. I have attached the transaction screenshot for reference. Either refund my money or show it in my wallet.

Indian Railways — RAC Booking
A
Ace2005
from CHENNAI, Tamil Nadu
Aug 1, 2022
Aug 9, 2022
Mark as Resolved

It is a general query about your RAC process.
When a SL booked passenger is allotted an RAC due to non availability of SL, he is not getting the facility that he had paid for, naturally there needs to be a system for a partial refund for RAC passengers. Simply speaking, how come an RAC passenger pay an equal amount paid by the normal passenger who enjoys a berth in the same train.

In fact, you - the railways - taking advantage of the demand - allot one berth to 2 passengers stating RAC at the same time charge the RAC passengers the same rate for SL passengers

I took it up with IRCTC they replied that they are just an interface. Kindly note that the passengers whose names figure under RAC, are provided reserved sitting accommodation initially and are likely to get berths becoming vacant due to last minutes cancellation of reservation of passengers not turning up in time before the departure of the train and justified as below.
//
Kindly note that the passengers whose names figure under RAC, are provided reserved sitting accommodation initially and are likely to get berths becoming vacant due to last minutes cancellation of reservation of passengers not turning up in time before the departure of the train.//

Going as per their above message, However at the end of journey the TTR has the data of passengers who were not allotted a berth in the whole journey based on which the RAC passenger shall be refunded in their account like the waitlisted passengers.

Here in Warangal railway station there are charging money for using public toilets which is free for use and if we refuse to give he is using bad word’s to mens and womens

I booked my general ticket from madurai to rameshwaram ho 8 august . My money was debited from my account but i didnt got im ticket due to error in automatic machine

Panipat being a major city in Haryana is a global center of textile, having South East Asia's largest integrated petrochemicals plants and Indian oil refinery. We request you for a 2 min halt of train 12413 Aii Jat Express. The train stops at Rajgadh, Kishangarh, Rewari, Karnal, Khairtal which all are less populated than Panipat. In this regard I request you to provide halt of the train at panipat so that hundereds of people can get benefited