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1.3
Updated: Dec 4, 2025
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A
Anandsri1117
from Kanpur, Uttar Pradesh
Jul 8, 2017
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Address: Gorakhpur, Uttar Pradesh, 273001
Website: www.parcel.indianrail.gov.in

Sir,
I booked my vehicle (CG 04 LF 7782) on 01/07/17 from Raipur Jn. (R) to deliver it to Gorakhpur Jn. (GKP). I got a message from railways that my vehicle was loaded on 05/07/17 in train no. 18201 with PRR No. [protected] but my vehicle was not unloaded in gorakhpur and its status is unknown. I tried to contact the officials in parcel office but they didn't gave any answer. Please help me to find out my vehicle. My contact number is [protected]. Thank you in anticipation.
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    Dhanajit Mutum
    Jul 8, 2017
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    Address: Haridwar, Uttarakhand, 249401
    Website: www.consumercomplaints.in/new_complaint

    Sir, I am still not received one motorcycle(R/NO.MN-04B-3173) and two luggages out of eight items which booked on 20 april 2017 from Guwahati To Haridwar JN through Indian Railways parcel Booking office(Booking ticket no.is 320157) please help me...my contact no. Is [protected] I'm already complaint to Haridwar Railways parcel booking station but no any replies from Railways Parcel Booking office till date help me please...
    Indian Railways customer support has been notified about the posted complaint.
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      R
      Ravi N Mukherjee
      from Ranchi, Jharkhand
      Jul 7, 2017
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      Address: Ranchi, Jharkhand, 834001

      Sir, i am 68 years aged heart patient have booked online for two 3-a/c birth in train no - 18615 for 06.10.2017 on 07.07.2017 at 8.37 a. M (When 81 numbers of birth are available) through my i. C. I. C. I bank account wher a sum of rs. 1126.00 was debited vide transaction i. D no - [protected], but neither i got any detail including p. N. R number neither in my given mobile no-[protected] nor i got any massage in my mail add - ravmoo.[protected]@gmail.com, you are requested to do the needful and reply / updates about the said booking immediately, due to your poor & negligent service i am in very much in stress. Waiting for your early reply. Ravi n mukherjee, advocate. Jharkhand high court, ranchi
      Indian Railways customer support has been notified about the posted complaint.
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        A
        Angel.bajaj
        from Siliguri, West Bengal
        Jul 7, 2017
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        Address: Amritsar, Punjab, 143001

        Dear sir

        Right now I am traveling at train 12808 I am on B1/63. As I have traveled alot of time, I always got a meal from the train which is included in my ticket but I just paying for it. Kindly look into this what is the issue of this .
        Then what is the fun of getting a ticket of high amount.
        Plz look into this and confirm me if an wrong in this matter.
        I paid 2000 approx for this journey but I'm getting nothing from this kindly look into this.
        Indian Railways customer support has been notified about the posted complaint.
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          S
          Shainy Godwin
          from Thiruvananthapuram, Kerala
          Jul 10, 2017
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          Address: Thiruvananthapuram, Kerala, 471

          PNR [protected], Train:12076. Date of travel 02/07/2017,
          booking date - 30/06/2017, Number of passengers - 4nos

          for the above online booking from Trivandrum to Kochi my account was twice debited for the amount of INR 428.69. Kindly refund the excess amount charged, to my account.

          Kindly register the complaint and credit the amount to my account. Otherwise if any procedure to be followed let me know at the earliest
          Indian Railways customer support has been notified about the posted complaint.
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            S
            sekharvenkatesan
            from Dharwad, Karnataka
            Jul 7, 2017
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            Address: Ghaziabad, Uttar Pradesh, 201014

            Pnr[protected] — food provided was half baked rotis, very cold and irctc did not provide complaint book. He comes to the first ac at 11pm in the night. Food is not served in plates even when asked for.
            Pnr[protected] — again food provided very cold and night dinner was served after 9.30pm and that too very cold and did not respond to bring the complaint book. When i went to the pantry car for writing the complaint, the supervisor refused to hand over the complaint book.
            Hence complaint had to be made with the tt.

            Even attendent in the first ac coach does not help in getting the pantry car manager to get the complaint book.
            Indian Railways customer support has been notified about the posted complaint.
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              D
              dheepeshraju
              from Thiruvananthapuram, Kerala
              Jul 7, 2017
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              Address: Thiruvananthapuram, Kerala

              SIR, I lost my Power Charger ( Power Banks) during the Journey from Kozhikode to Trivandrum, the same is with me at Kollam station, i think it is lost between the station from Kollam to Trivandrum lost in Train and the details are as follows:

              PNR : [protected], Train NO:12081, DOJ : 03.07.2017, From Kozhikode To Trivandrum, COACH : C2 45, NAME :Deepesh, PH: [protected]
              Indian Railways customer support has been notified about the posted complaint.
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                R
                Raist812
                from Dimapur, Assam
                Jul 6, 2017
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                Address: Patna, Bihar

                Sir,
                I m traveling from howrah to New Delhi, my pnr no is [protected], at Patna station, 3 people one of them was from Bihar police, were found sitting on my seat,
                I requested them to vacant my seat but they denied. At the same time no tte was found, sir or maam this is condition of ac compartments. I even can't explain about sleeper class. My seat no is 55 in compartment b1 train no is 13007 and name is u a toofan
                Indian Railways customer support has been notified about the posted complaint.
                View replies
                Train 01975 ki chalane ki jankari NTES par di gayi lekin trai nahi chalyi gayi galat information ke karan public ko kafi paresani hui, jis person ne galat jankari uplod ki usake khilaf sakht karwahi ki jane ki awashyaka hai, wrong information ki bajah se kafi logo ko kast hua

                Unwanted people in my compartment - Comment #2779982 - Image #0
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                  A
                  aschatterjee
                  from Pune, Maharashtra
                  Jul 6, 2017
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                  Address: West Singhbhum, Jharkhand, 833217

                  I am a doctor by profession & frequently travel by HWH-BBN Janshatabdi exp (12021 UP/ 12022 DN). It is the only train connecting Howrah-Barbil, but recently for last 6 (six) months we have faced few problems:-
                  (1) The down train (12022) reached to Howrah everyday late by 1-2 hours on an average. It had become a regular practice and very difficult for all the passengers especially for senior citizens / ladies / kids when it reached Howrah at about 11 / 11-30 pm at night.
                  (2) Although it is a 'Shatabdi' group train and fare is much higher than the normal exp / superfast exp, but the seats of AC coaches / toilets & food quality is not up to the mark.
                  (3) If train stoppage timing is increased to 3-4 mins at Noamundi instead of 1min, it will be helpful for a good no. of passengers, especially senior citizens.
                  Indian Railways customer support has been notified about the posted complaint.
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                    A
                    asif11172
                    from Kolkata, West Bengal
                    Jul 6, 2017
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                    Address: Purulia, West Bengal, +91

                    Today at purulia station when i cut my ticket, in ticket counter i gave fare of 10 rupees (Consisting of small 1 rupee coin 5 pice & a 5 rupee coin) at 5:30pm the older lady who was sitting in the counter refuse to take my 1 rupee coin although the govt. Stictly told that the coins are valid. She told me to stand in side untill my coin is given to another passenger. She misbehaves with me..
                    Indian Railways customer support has been notified about the posted complaint.
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                      S
                      Shreyashree Adhikari
                      from Kanpur, Uttar Pradesh
                      Jul 6, 2017
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                      Address: Kanpur, Uttar Pradesh

                      There is no water supply in our train Kamakhya Gandhidham express from 12 hours.We got water at 8am for the last time and now it is 8 pm .We often complained to.TT, he heard it but took no steps We have crossed many a big stations e.g.
                      Mughalsarai, Lucknow, KANPUR but there was no initiative from INDIAN RAILWAYS.All the passengers along with my aged parents are being suffered for it.Please do something
                      Indian Railways customer support has been notified about the posted complaint.
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                        C
                        cdipti
                        from Mumbai, Maharashtra
                        Jul 6, 2017
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                        Address: Mumbai City, Maharashtra, 400002
                        Website: indianrailways.govt.in

                        I am an indian & following rules & regulations of govt. Of india. I want to suggest our mumbaiker rail mininster prabhuji not change mathematics of half plus half equals one. If i booked 2 half tickets for long journey through indian railways by paying full one ticket charge i will not get one sleeper for my 2 kids. I have to pay more for one half ticket. Hey kay prabhuji! Pl dont change your rule for half ticket but pl change it for 2 half tickets to give them one sleeper atleast.. I am not asking for myself but for all 125crore deshvashiyo ke liye. Once again pl change your new rule as u dont want to cheat indian passengers.
                        Indian Railways customer support has been notified about the posted complaint.
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                          C
                          CoolrajatRajat
                          from New Delhi, Delhi
                          Jul 6, 2017
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                          Address: Faridabad, Haryana, 121002
                          Website: www.indianrailways.gov.in

                          I booked 5 ticked for me and my family members on 2nd June 2017 from katra to new delhi and the boarding date would be on 3rd July-2017. Its showing 4 to 15 waiting. which may confirmed till 3rd July. now when the time comes its show that out of 5 passengers only 3 sets are showing as RAC and rest 2 is waiting. i called to ITCTC customer services care and they are saying that i have to cancelled my ticket by my own and i have not internet connection. its so frustration that if my seat are not confirmed how would i travelled with my half family. then i called ITCTC to get the refund so they are saying that they would not processed my refund. its really a big loss almost 5 thousand i lost. please check and let me know. if it possible to get the refund. coz its my hard earn money.PNR-[protected]
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                            D
                            Deepak Chanana
                            from Kanpur, Uttar Pradesh
                            Jul 6, 2017
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                            Address: Yamuna Nagar, Haryana, 135001
                            Website: irctc.co.in

                            Ticket not booked money deducted
                            Dear Team,

                            I have booked five tickets from saharanpur to Ananadpur sahib with Train no.12063 / HW UHL LINK JSHT on[protected]. My money has deducted from my PNB Bank account of amounting Rs. 656.50/- for tickets .But ticket not booked.It is showing failed transaction but money has been deducted from my account Transaction id:[protected] . pls refund my money and revert me back asap .

                            Thanks & Regards
                            Deepak chanana
                            M. No. [protected]
                            +1 photos
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                              P
                              Pal.ank
                              from Noida, Uttar Pradesh
                              Jul 6, 2017
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                              Address: New Delhi, Delhi, 110006

                              UTS 12H1BV3004 YTSK, R.K. travels Bari more Sarai, H.C. Sen marg chandni chowk Delhi 6. Taking unfair extra money from passengers on general tickets. For eg. If ticket is of 15rs then instead of charging rs 15 plus re.1 comm. They are taking 17 rs. If customer resist to pay their reply is that" yha se itne ka hi milega jha se kam ka milta h lelo". Please take appropriate action against such YTSK.
                              +1 photos
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                                jagdishkumawat
                                from Ernakulam, Kerala
                                Jul 6, 2017
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                                Address: 110077

                                I have applied for reservation from Jodhpur to Mangalore via Mumbai. But reservation counter gave me two different tickets from Jodhpur to Mumbai and Mumbai to Mangalore with full charges of each ticket. He did not give me charges of direct express trains which is less compared to two different charges. When i asked to him why he did not give me via Mumbai ticket, he said that is not possible, railway have stopped giving such tickets. I have done many tickets like that. But here that official refused to give. Officer name- Bhaskar Giri PM. Station- Palam (PM).
                                Indian Railways customer support has been notified about the posted complaint.
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                                  Perminder sehgal
                                  from Asansol, West Bengal
                                  Jul 6, 2017
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                                  Address: Kendujhar, Odisha, 758035
                                  Website: www.consumercomplaint.in

                                  I would like to inform you that i have booked a train ticket from howrah to yashwantpur in howrah duranto express. Booking dt - 08.06.2017, travelling dt- 05.07.2017. 1 srctz male & 1 srctz female. Total amt charged - 4420.00 but actual amt should be 3525.00. total rs. 895.00 charged extra. I request to refund the extra charged amount i.e; rs. 895.00
                                  Pnr no - [protected]

                                  Documents enclosed .
                                  +3 photos
                                  Indian Railways customer support has been notified about the posted complaint.
                                  Jul 06, 2017
                                  Updated by Perminder sehgal                                   I would like to inform you that i have booked a train ticket from howrah to yashwantpur in howrah duranto express. Booking dt - 08.06.2017, travelling dt- 05.07.2017. 1 srctz male & 1 srctz female. Total amt charged - 4420.00 but actual amt should be 3525.00. total rs. 895.00 charged extra. I request to refund the extra charged amount i.e; rs. 895.00
                                  Pnr no - [protected]
                                  Documents enclosed
                                  By Perminder sehgal

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                                    A
                                    Anandnaidu
                                    from Bargarh, Odisha
                                    Jul 5, 2017
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                                    Regarding non receipt of parcels

                                    Address: Dibrugarh, Assam
                                    Website: indian railways

                                    Respected sir,
                                    I namely Mr. N. Anand booked four items I.e. One motor cycle, three are house hold items on 01/07/2017 at old Delhi parcel office in train no. 14056 Bhramaputra express with pnr no. [protected]. But out of four only one item received and another 3 house hold till not received. Request take suitable necessary action for early deliver to me which is very necessary at home please.

                                    Thanking you.
                                    br...
                                    +2 photos
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                                    Laxman Bhukya
                                    from Bardoli, Gujarat
                                    Jul 5, 2017
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                                    Address: Mumbai City, Maharashtra, 393010
                                    Website: www.indianrailways.gov.in

                                    Train from NIZAMUDDIN TO MADGAON was late by more than three hours on 23.06.17 and I have filed TDR regarding same.

                                    Below message displayed in TDR history and amount not refunded.

                                    Reason For TDR: Train Late More Than Three Hours and Passenger Not Travelled.
                                    TDR Filing Date: 24-Jun-2017 03:23:30 HRS TDR Status CR Repudiate Cancellation ID: [protected]
                                    TDR Zone: KONKAN RAILWAY (KR)

                                    Reason for TDR Registration Failed: Invalid TDR Timestmap : DELAY

                                    Indian railways cheating genuine complaints and not responding favorably to genuine customers.

                                    Please do the needful
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                                      K
                                      kukusonia
                                      from Amritsar, Punjab
                                      Jul 5, 2017
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                                      Address: Solan, Himachal Pradesh, 174103
                                      Website: Ticket refund against train cancellation not received

                                      • Hi Sir,
                                      Greeting!!!
                                      I was booked ticket from Udaipur to H NIZAMUDDIN(NZM) and train was cancelled on dated 23/06/2017 after 15 days still i have not received any refund. My PNR no. is [protected], Transaction ID is [protected], date of journey was 23rd Jun 2017. I have tried to connect to customer care no. but number is working & response of the 139 is also poor.
                                      Request you please look into this & provide the refund of the amount.
                                      Indian Railways customer support has been notified about the posted complaint.
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