Claimed

Indian Railways Complaints & Reviews

1.3
Updated: Jan 16, 2026
Complaints 6294
Resolved
1580
Unresolved
4714
Contacts

File a complaint to Indian Railways

Having problems with Indian Railways?

File a complaint and get it resolved by Indian Railways customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Indian Railways reviews & complaints page 167

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
shrey vyas
Jul 3, 2017
Report
Copy

Address: Ranga Reddy, Andhra Pradesh, 500084

Hi All,

I booked my Bajaj Avenger 220 on 26th June from Chandigarh to Hyderabad.
Receipt no. is 944491. Till date I have not received my bike and no information regarding the same.
I have visited Hyderabad station but they said it returned again to delhi without unloading here. I am bit worried as I am not getting any messages.
Can anyone help me on this.

Thanks,
Shrey Vyas
Indian Railways customer support has been notified about the posted complaint.
I cant access my irctc account. Please give me any suggestion.
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    P
    Pratibha Patel
    from Delhi, Delhi
    Jul 3, 2017
    Report
    Copy

    Address: Bhopal, Madhya Pradesh, 462001

    A'm chandrakesh patel, i was travel in Train with vindhyachal express Train no. 11272 from katni to bhopal, but when our train arrived in vidisha plateform saition i notised my bag is not in the train then i was search in arround this place i found my bag was stolen in vidisha plateform station.
    please anybody can find my bag so please inform to me in my no no. [protected] my bag long and black colour .
    Indian Railways customer support has been notified about the posted complaint.
    Dear sir,
    I have booked a bicycle on 12th of june from balharshah to jhargram having PPR no. [protected] but it has not reached yet.
    I will be highly obliged if you please look into the matter.
    Sir
    This is Jagriti bhagat ...I'm travelling from pirpainti to New delhi in FARRAKA EXPRESS...my train no.is 12483 and my coach no.is A1 and the berth alloted to me is 26. On the last night I lost my trolley bag having 5000/- in it...As i am a student so this amount costs huge for me.so please help me
    Helpful
    Found this helpful?
    2 Comments
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Souren1975
      from Siliguri, West Bengal
      Jul 3, 2017
      Report
      Copy

      Address: 713103

      PNR-[protected]
      Trn:12314 Dt:[protected] Frm NDLS to SDAH Cls:1A
      We are three 2 Adult and 1kid. We are give given 2litter (2 btl. ) water. 3 rd bottle water chared .
      Understand fir controlling wastage thus has been imposed. But may be on returning empty bottle addition bottel can be guven. This will make sure proper recycling o[censored]sed bottle and also minimise waterage while providing adiquate water to the required pesenger.

      Bill detail : A008443 Water: Alok, catering : NDLS SDAH RAJDHANI
      Indian Railways customer support has been notified about the posted complaint.
      Today in Chennai chethpet station some RPF people are behaving indecently and punishing innocent people in the egmore RPF station .they plugged my phone and bag...and also it's damage they ask 500 RS ...and they try to beat me...I'm not travel on footboard ...I'm only travel in the train. ...
      We booked by giving option of lower berth for senior citizen aged 80 yrs it allotted side upper for cancellation we lost heavy amount please do the full for loosing like this
      Hi,
      I'm from train 22945, coach A1.
      Air condition & fan both are not working.
      Both getting trip every few seconds.
      Request you to kindly get it resolved.
      Helpful
      Found this helpful?
      3 Comments
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        P
        Pratyasha Patra
        from Kolkata, West Bengal
        Jul 3, 2017
        Report
        Copy

        On 3/07/2017, 13006 ASR HWH Mail is running late by 4hours now. I had a connecting train to catch 22863 from Howrah. I'm loosing an conference for this. Its really disappointing. And what about the ticket fair ? Obviously im not getting the 3A seat in the next train. Who is going to pay for the time lack and conference ? When will you railway people understand that time is important for others ?
        Indian Railways customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Santosh Yadav
          from Delhi, Delhi
          Jul 3, 2017
          Report
          Copy

          Address: New Delhi, Delhi, 110030

          Dear sir,

          I am travelling in neelanchal express on 02.07.2017 coach no s3 & birth no.53 with my 11 my month old son from etawah to new delhi at 12:30 a. M. During the journey somebody had stolen my purse nearby shikhobad because when i had checked my bag shikhobad it was already stolen.
          Pink purse carried small red wallet & with accessories given below

          Pan card
          Aadhar card
          Metro card-2
          Sbi debit card credit card
          Home & almirah keys
          Mobile phone-3 ([protected]/[protected]
          A. Hp tablet-[protected]
          (Imei no.[protected]/[protected])
          B. Nokia c3-[protected]
          C. Honor
          Money - inr 20, 000/-

          I had given a call to 100 where they had given me grp no. [protected]. When i had contacted to him. He had sent some cops to help me out. Mr. Hiralal who was on the duty on that day had came to me enquire the matter but he told me that "ab samman ni milega". Without enquire the matter of mine. He said to me these wording.

          Please let me know what is the use of police if thye without the matter gives there decision that"ab samaan ni milega". What is the use of police in train.

          Kindly look into this matter asap & find my stolen product asp.

          Thanking you

          Yours truly

          Santosh yadav
          [protected]
          Indian Railways customer support has been notified about the posted complaint.
          With out Ticket in Second A/C of 18233 Narmada Express dated 25/06/2017 on A1 Coach Berth 7 & 8. Mr. Khan TC has taken bribe...
          We are traveling in 3rd AC in Neelanchal express 12876 and condition of the coach is pathetic. Food trays are lying under the berth since morning and when we requested the attendant to get it cleaned, he got hyper and started shouting that it will be cleaned next day.
          Washroom conditions are so pathetic that you can’t even stand at the door.
          I don’t know whether it’s of any use posting here or not but it’s real pain when you have long way to go in the same coach for days.
          Helpful
          Found this helpful?
          2 Comments
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            P
            Padam Bhansali
            from Bengaluru, Karnataka
            Jul 3, 2017
            Report
            Copy

            Address: Mandya, Karnataka, 571401

            I Tara bai residing in Suresh agencies 1st cross bazaar street mandya lost my purse in tuticorn express while travelling from mandya to vanimaniyanchi on 02/07/2017.in my purse I had my pan card, my voter ID card my mobile and 500 rupee with it.it also included my travelling tickets with my husband L. Sajjanaj. Please lodge my complaint. My contact no. [protected], [protected].
            Indian Railways customer support has been notified about the posted complaint.
            Jun 29, 2017
            Pankaj Kumar mahaldar's response
            Train no13403 not running fan

            Train no13403 fan is not moving
            Mehsana Se ticket liya aur Viramgam 40 minit late aai isliye suarastra express miss ho gaya aur ticket cancel Karne ko bola to bhi cancel nahi hoga Aisa bole
            Helpful
            Found this helpful?
            2 Comments
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              D
              Dino9077
              from Lucknow, Uttar Pradesh
              Jul 2, 2017
              Report
              Copy

              Address: Jaipur, Rajasthan, 302018

              You are right sir..
              I always purchase platform ticket at Durgapur railway station Jaipur, but this time when I went there was no employee who always issues platform ticket, and there was no other employees responding, because of big lines of customer on window, I asked 2-3 times to him, but he was not responding, then I go without platform after few minutes same person who was not responding says that I have not come for platform ticket and not asked him, he did not seen my face. He refused.. they do not believe me regarding anything, my efforts for platform ticket for purchasing, no humanity or belief is left, they just want either bribe and when there is no bribe they charge big penalty of RS 295. And was threatening again and again for a case and police.
              The law to protect government employees is very nice in India. The government employees at the time of bribe do not follow law, and for protection themselves against general public, they need police support and threatening to public.
              At last always general public suffer.
              No other option, because we are just 'COMMON MAN'.
              Indian Railways customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                R
                Rammanohr
                from Bengaluru, Karnataka
                Jul 2, 2017
                Report
                Copy

                Address: Kozhikode, Kerala, 673011

                I am a single lady travelling alone by train no. 12617 on 2nd july 2017. My pnr no is [protected]. I had a confirmed booking in s9 coach seat no.49 which i upgraded to a3 coach seat no.11.
                The train arrived half an hour late at kozhikode and was held at koyilandi for one hour. I am traveling from kozhikode to mangalore and onward by bus to davangere. The bus leaves at 9pm from town. No announcements were made. There is total disregard for people travelling. This is the most irresponsible transportation in india. I am ashamed of the indian railways. Tall claims and no commitment.
                Indian Railways customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  Ritesh@irctc2017
                  from Dhanbad, Jharkhand
                  Jul 2, 2017
                  Report
                  Copy

                  Address: Dhanbad, Jharkhand, 826001

                  Dear sir i am traveling today in dhn-allepy train no-13351 one of old person with family was accommodated in s8 coach, who have board train with xerox /fax copy of indian railways counter ticket, but he have the pnr status update sms on his mobile. They are wl status but tte at dhanbad were forcing him for penalty and threatening him to deboard from train. They were asking fine/money, but that old man continuosly shows that he have only calculated money for his journey.

                  Kindly could you suggest is pnr status update sms is sufficient enough or not for travel in indian railways?
                  Indian Railways customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    ashidh
                    from Patna, Bihar
                    Jul 2, 2017
                    Report
                    Copy

                    Address: New Delhi, Delhi, 211019

                    I was travelling from Allahabad to kanpur on 1/07/2017 with train no.12948 on requesting the tte for aloting me a seat in reservation sleeper class he asked me to sit in S4 after which I didn't get the seat and when tte arrived he asked me to pay 100 rupee but when I asked for the challan he refused and made the penalty of 320 rupee. Sir if you really willing for the corrupt free nation you should strictly take action against such corrupt officers and terminate them from their job .thankyou
                    Indian Railways customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Sourendra Ghosh
                      from Barpeta Road, Assam
                      Jul 2, 2017
                      Report
                      Copy

                      Dear sir/ mam,
                      This is to inform you that i am sourendra ghosh. My pnr no is [protected]. Today travelling to kolkata by garibrath express. My boarding was from goalpara station.
                      I am traveling along with my wife & 2years old child. Just after board on the train i asked for bedding to the coach attendant but he told me that he have nothing left for me. After a several request he gave me two bed sheets only.
                      Now my child & wife are adjusting with those.
                      May be this is very small issue but this is sensitive for a father.
                      Is this expec hospitality of indian railway?
                      Please look into this matter.

                      Thanks & regards,
                      Sourendra ghosh
                      Indian Railways customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        RahulVetal
                        from Pune, Maharashtra
                        Jul 2, 2017
                        Report
                        Copy

                        Address: 410507

                        My name is Rahul Vetal.I am a resident of Talegaon Dabhade (PUNE).I am lodging this complaint against the Parking Staff (2/4 wheelers)of Talegaon Dabhade Railway Station because I am unhappy about their misbehavior towards people. To be specific they behave badly, sound arrogant to the daily commuters and act as if they own the place.This type of behavior is unacceptable in any Government Services.Many of the commuters suffer daily because of this Parking Staff.
                        Therefore I demand the concerned authorities to take strict action and even cancel their tender if needed.I am keeping a copy of this complaint and will share the details of the related issue on the twitter handle of Railway Minister Mr.Suresh Prabhu if needed.
                        I hope my complaint will be resolved as soon as possible by Indian Railways.
                        Indian Railways customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          P
                          Preeti Karn
                          from Zamania, Uttar Pradesh
                          Jul 1, 2017
                          Report
                          Copy

                          Sir,
                          I booked one scooty activa 3G for parcel from station bst to cnb on 30.6.2017, bt I haven't received my scooty yet. Please try to resolve this issue as early as possible.
                          Details regarding booking is mentioned below -
                          Sender name - Preeti karn
                          Receiver name - Preeti karn
                          From BST station to CNB
                          Date of booking- 30.6.17
                          Train no.- 11123
                          Indian Railways customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            Raman0093
                            from Noida, Uttar Pradesh
                            Jul 1, 2017
                            Report
                            Copy

                            Address: Jammu, Jammu and Kashmir, 110001
                            Website: www.google.com

                            Dear Team

                            I am travelling from Jammu to Meerut PNR No- [protected] dated :01 July2017. I reached station at 06:05 pm from amarnath yatra to back home at meerut .when I was entered in 2nd class waiting room with my friends there were 5 ACs but no one is worked properly but only one AC fan is work.
                            We were go to enquiry they send us station master room where no one is available from railway staff however someone was seat there and he send us to TT room.

                            In TT room one officer said that there is staff problem so we can not check the ticket properly who is having the reservation ticket for this waiting room.also said that you can't allowed in waiting room before 2 hours at the time of train departure. When I checked at Internet however where is mentioned you are allow before 3 hours at the time of train departure.

                            Thanks
                            Raman sharma
                            [protected]
                            Indian Railways customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              P
                              PROBHAT BHATTACHARYYA
                              from Delhi, Delhi
                              Jul 1, 2017
                              Report
                              Copy

                              Address: 742236

                              As indian railway decided to withdrawing ac coach in kolkata-balurghat 13161 tebhaga express, we are again facing problem to avail a ac coach for boarding in stations like kolkata, burdwan, rampurhat.in this context i am requesting kindly consider to give a stoppage at burdwan station for hwh-
                              Njp 12041 satabdi exp, so that we, the daily commuter for malda and north bengal can avail a comfortable journey.
                              Indian Railways customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                P
                                PROBHAT BHATTACHARYYA
                                from Delhi, Delhi
                                Jul 1, 2017
                                Report
                                Copy

                                Address: 742236

                                Though overwhelming response from passengers regarding temporary AC coach in 13161 Kolkata- Balurghat observed, Indian railway decided not to continue AC coach in this train. So, my request is kindly continue AC coach as we have no other option of availing AC seat in hwh- njp satabdi express for boarding in stations like Burdwan, Rampurhat, Pakur etc. Plz kindly consider it. Thank you
                                Indian Railways customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  N
                                  Neeraj Barar
                                  from Gwalior, Madhya Pradesh
                                  Jul 1, 2017
                                  Report
                                  Copy

                                  Address: Ambala, Haryana, 133001
                                  Website: na

                                  If the said train is not meant for general public then why tickets for the said train was sold and why GRP is not present on the platform to protect the interest of general public. I felt very much disturbed that inspite of having proper ticket i was not even allowed to enter the train and on compaint to guard he said i am helpless. Please look into this.
                                  Indian Railways customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    Y
                                    Yelena
                                    from Delhi, Delhi
                                    Jun 30, 2017
                                    Report
                                    Copy

                                    I travelled to bangalore from basti, UP on 24 june' 2017 in AC third tier. My train was GKP-SBC express. I found bugs in the train. The journey was of 2 days and 2 nights. The availability of bugs in the train made it impossible to lie down on the berth.
                                    I also found a lot of passengers with waiting tickets for such long journey in my coach. It was very uncomfortable.

                                    Another issue which i would to like to point out is a certain rule where senior citizens are allotted lower berths. The passengers after attaining lower berths do not allow other passengers to sit which makes it real uncomfortable and an atmosphere of tension. I do not say that the rule is wrong but maybe they could get side lower berths or the rule that passengers are allowed to sit after 6AM be implemented strongly.
                                    Indian Railways customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      D
                                      Dr VK Tiwari
                                      from Noida, Uttar Pradesh
                                      Jun 30, 2017
                                      Report
                                      Copy

                                      Address: 243006

                                      Sir
                                      (1).The seat numbers mentioned on the luggage carrier are not clearly visible and bold. The passengers who are in hurry to board the train and to locate their seats sometimes find problem.
                                      (2).There are upper and lower compartments. But some seats near the entry gates are neither upper or lower. They are in between and should be called MIDDLE berths or seats. Presently these are marked as lower seats.
                                      Pl take necessary actions
                                      Yours sincerely
                                      Dr V K Tiwari
                                      R 10, R Block, Rohilkhand Medical College, Bareilly 243006
                                      Indian Railways customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        D
                                        DHANESH SHARMA
                                        from Hyderabad, Telangana
                                        Jun 29, 2017
                                        Report
                                        Copy

                                        Address: Hyderabad, Andhra Pradesh, 502307

                                        Sir, i have booked bajaj motor bike - discover (Uk08aa-3096) biltee no 376700 from roorkee (Rk) to secundrabad (Sc) on dated-24/06/2017 with journey ticket i have also train reservation roorkee to secundrabad (Pnr-[protected]) roorkee to h. Nizamuddin (Train-19020) & h. Nizamiddin (Train-12722) on 24/06/2017 bike loaded at roorkee on train-19020 but as per my knowledge not unload at h. Nizamuddin & one parcel person tell to be unload at kota, i have contact there station master & complain help office but not listen / no result. Due to my next train - 12722 time i have start journey. Till on 29th i have not recieved bike. At secundrabad tell that not tractability is possible due to manual booking.
                                        I have not understand this type of railway system why not unload at h. Nizamuddin while train stoppage more than 45 minutes.
                                        I am afraid to think that what is the condition of my bike and when i will have recieved.
                                        Indian Railways customer support has been notified about the posted complaint.
                                        Jul 17, 2017
                                        Updated by DHANESH SHARMA
                                        Received
                                        Traveling in Jharkhand Express. It's almost the whole night AC has not been working. Not worth paying at all.
                                        Helpful
                                        Found this helpful?
                                        1 Comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit