Claimed

Indian Railways Complaints & Reviews

1.3
Updated: Dec 4, 2025
Complaints 6289
Resolved
1580
Unresolved
4709
Contacts

File a complaint to Indian Railways

Having problems with Indian Railways?

File a complaint and get it resolved by Indian Railways customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Indian Railways reviews & complaints page 169

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
samimmallick
from Mumbai, Maharashtra
Jun 24, 2017
Report
Copy

Address: 736101

I am traveling in 12346 down saraighat exp.
My pnr no. Is [protected]
In saraighat exp. Coach no. S8 too many passengers are traveliing without reservation but general ticket but its a gathering situation created in this coach and in reserved sit are blocked the unreserved person we did not travel satisfactory.
So why you should claimed sl rate if you are did not ensure travel satisfied are not by reserved passengers if you don't take immediate action then we should complain in consumer form...
Indian Railways customer support has been notified about the posted complaint.
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    shubhankar moitra
    from Siliguri, West Bengal
    Jun 24, 2017
    Report
    Copy

    Address: Purba Medinipur, West Bengal, 721463
    Website: india.gov.in

    Sir,
    It is kind request you to please take action immediately at digha station, west bengal as digha is very famous tourist place. Here we noticed that there is no separate waiting room for passengers and the passengers who has ac tickets are also applicable for paid launge. So it heartly requested please make separate waiting hall for ac and non ac passengers both. Hope you will hear our request.
    Indian Railways customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      B
      Bala2585
      from Chennai, Tamil Nadu
      Jun 24, 2017
      Report
      Copy

      Address: Coimbatore, Tamil Nadu, 641005

      Hi, i'm travelling from kalayan to coimbatore in train no.11013, the coach no. S9, 55. Ttr not available in this coach we are unable to know our rac status, and i saw some persons taking general ticket and getting berth in s9 with some fine paid.
      Where rac peoples are not getting their berth. What should we do to get berth,? Or does the rac allotment system is designed like this?/
      I like to know the exact procedure to get berth while in rac.
      Indian Railways customer support has been notified about the posted complaint.
      Hi Sir

      No TTR in 16315 - kochuveli express
      People with general ticket are occuping berthe while others in RAC are still waiting for TTR to come. Why is Indian Railway allowing such irrresponsible people to serve under them?

      Below is my info.

      PNR-[protected]
      Trn:16315
      Dt:[protected]
      Frm WFD to SRTL
      Cls:SL
      P1-RC, S12, 63
      Chart Prepared
      Hi Sir/Mam,

      Train# 16232 no TTR available from Bangalore and now train in Erode, many o[censored]nreserved passengers occupied the coach 13.

      No water availability for toiletries from Bangalore.
      Helpful
      3 other people found this review helpful
      3 found this helpful
      2 Comments
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        from Kolkata, West Bengal
        Jun 23, 2017
        Report
        Copy

        Address: 411013

        Rail neer over rate sale of rs 18 at modular catering stall platform no4 tirupathi station. Mrp is rs 15, kindly told him refund to me and take action immediatly for no more people cheat by him. He is cheated daily to many people. Also you can check another stall, they also sale @rs 18. I told him why rs 18 he was replied cool water.

        Ashok yadav
        Indian Railways customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Shivnarayan Gupta
          from Bengaluru, Karnataka
          Jun 23, 2017
          Report
          Copy

          Address: Balasore, Odisha, 756001

          This is about a coolie in balasore (Bls) on platform no2 who looted me with 700/- for just packing my bike to mathura in parcel office and no one raised voice for it. He also took away my whole petrol from my bike's tank and told me to complain after i raised my voice. Please help me sir he just took 700/- for packing total of 2140+700 was my expense in sending my bike from balasore to mathura.
          Indian Railways customer support has been notified about the posted complaint.
          Jun 24, 2017
          Updated by Shivnarayan Gupta
          Please do needful asap
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            Radhikakir
            from Hyderabad, Telangana
            Jun 23, 2017
            Resolved
            Report
            Copy
            Resolved

            Address: Rangareddy, Andhra Pradesh, 500074

            Iam a frequent traveller by indian railway south central. I used to travel by duranto express number 22204, which is expected to reach visakhapatnam by 6.30am, and we are getting messages to mobiles, expected reaching by 6.30am, even the train is far away from visakhapatnam at that time 6.30am, it reached visakhapatnam at 7.30am on 08/06/17, and 7.10am on 22/06/17. So kindly donot send such useless messages.
            And today duranto express 22203 has reached secunderabad station at 7.30 am on 23/06/17, i recieved a message at 6.00am it will reach at 6.15am, at that time train has not reached even bhuvanagiri, how can indian railways will send such messages. Kindly do not send such messages if you are not in time.
            Jun 23, 2017
            Complaint marked as Resolved 
            No response from railways
            Indian Railways customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Aadhya Prakashan
              from Allahabad, Uttar Pradesh
              Jun 23, 2017
              Report
              Copy

              Address: Allahabad, Uttar Pradesh, 21003
              Website: www.parcel.indianrail.gov.in

              Booked printed books 6 parcels from allahabad jn to pune jn on 13/6/17
              Pwb no. [protected]. Not reached destination till date. Enquired allahabad parcel office but no positive response. Kindly do the needful in this regard
              Details as follows
              Parcel/luggage/vp details
              Prr no./pwb no. [protected] scale premier parcel service booking date [protected]
              From station destination station pune-pune jn.
              Consignee name and address ajit law book depot - pune consignor name and address aadhya prakashan - 136, vivekanand marg ald
              Item description total no. Status
              Printed books 6
              Last loading train no. - last loading stn. - last loading date -
              Status booked stn. Ald-allahabad jn. Status date 13-jun-2017 17:50
              Last unoading train no. - last unoading stn. - last unoading date -
              Indian Railways customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Arpit Chourasia
                from Mumbai, Maharashtra
                Jun 23, 2017
                Report
                Copy

                Address: Mumbai City, Maharashtra, 400708

                Train was rescheduled and delayed by 2 hours and also it's getting delayed.
                Train no 12141
                Doj 22 june 2017
                Just got another announcement saying train will delayed by next half an hours more.
                What kind of service it is in which we are paying and not getting services in time and also train will going to be delayed more and more.

                Are we doing anything to resolve these kind of problems or just sitting and watching all passengers suffering.
                Indian Railways customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Amresh Dixit
                  from Noida, Uttar Pradesh
                  Jun 22, 2017
                  Report
                  Copy

                  Address: New Delhi, Delhi, 110030
                  Website: www.consumercomplaints.in

                  Dear sir/madam,

                  My name is abhishek dixit and i was traveling from durgapur junction to delhi to[protected] from samta express train no.12807. My wallet including pancard, aadhar card, driving licence, atm and mobile got theft in above mentioned train. I want to lodge a compaint about the same. Please suggest us.

                  Thanks
                  Abhishek dixit
                  [protected]
                  Email: [protected]@gmail.com
                  Main market ghitorni, new delhi
                  Indian Railways customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Abhilash Gavel
                    from Indore, Madhya Pradesh
                    Jun 22, 2017
                    Report
                    Copy

                    Address: Indore, Madhya Pradesh

                    On 20/06/2017, builty no - 093450, i have booked a parcel (Bike) from indore junction (Indb) to bilaspur (Bsp), they charged rs 2000 for parcel and issued builty for rs 1450 only. When i asked why you are charging excess money they give me following brackup -

                    Fess for parcel is 1450+1% of value of bike+charges for loading and unloading totals 2000 (For 1% of parcel value they told me that they will adjust the value to keep it minimum so that they get margin for their loading and unloading) no value of bike is asked or taken by me

                    When i inquired the price at bilaspur railway parcel counter they said 1450 is actual price and you have been charged excess price
                    So there is 2 issues
                    1. They have taken excess price of 550
                    2. And issued builty for 1450 only and taken rs 2000 from me

                    So this malpractice is going on in parcel counter of indore railway station, not only me but there may be thousands of innocent customers are being fooled by railway officials

                    I am including image of builty in this complaint for more information
                    +1 photos
                    Indian Railways customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      K
                      kmmverma
                      from Chilakalurupet, Andhra Pradesh
                      Jun 22, 2017
                      Report
                      Copy

                      Address: 530001
                      Website: VISKAHAPATNAM STATION

                      On 21.06.2017 i was on plat form no.5 to board train no.12861. The location of compartments like a-1, s-1, gen etc. Are not displayed. The passengers were running from one side to other to locate their compartments.

                      Normally people travelling in passenger trains carry less luggage as they travel for short distances and people travelling on long distance trains carry more luggage. It is noticed that passenger trains are taking to platform no.1 and express trains are taken platform 4 & 5 to which there is no escalator or lift.

                      What a wonderful service!!
                      Indian Railways customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        K
                        Kamalhasanmbd
                        from Dehra Dun, Uttarakhand
                        Jun 22, 2017
                        Report
                        Copy

                        Address: Moradabad, Uttar Pradesh, 244401

                        Train no. 54056 from old delhi to moradabad passenger... On time screen it flashes 9:40 departure time but it 10:45 on move after that it takes 4-5 hours to reach moradabad but doesn't till 20:00... So who is the responsible for all this... World's worst journey ever i had! So many people managed their time for different works and also for further rural journey but with this train its impossible.
                        Date 22nd june 2017

                        Thank you
                        Not from heart
                        Indian Railways customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Saloni Khandelwal
                          from Meerut, Uttar Pradesh
                          Jun 22, 2017
                          Report
                          Copy

                          I am travelling by punjab mail, train number - 12137. There are so many people without reservation in reservation coach. Coach is looking like general coach. Even t. T. Is not doing anything. Railway has made so many strict policies but still their employees are not taking it seriously. This is creating trouble to the passengers. Please see the issue.
                          Date of journey - 22/06/2017
                          Train number - 12137
                          Indian Railways customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            K
                            kanishkdevesh1
                            from Ratlam, Madhya Pradesh
                            Jun 22, 2017
                            Report
                            Copy

                            Address: 462039
                            Website: irctc.co.in

                            This is on behalf of sangeeta sharma and amita sharma who were travelling from habibganj to yeswantpur on[protected]. The ticket pnr number was [protected]. The ticket was booked from habibganj and after a few days i received a call from indian railways stating that habibganj is not a stop and the boarding should be from bhopal.
                            Sir, when my mother and aunt got up in the train, they were troubled by the staff who said that the boarding was from nagpur. They had tickets and photo proofs which the tte refused to take into consideration.
                            The ladies were in their old age and hence they suffered a lot due to the negligence of the indian railways. I hereby demand a compensation for all the trouble they went through and an unconditional apology with all the issues resolved.
                            It would be very kind if you could do so.

                            Thank you.
                            Indian Railways customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              G
                              Ganga yadav
                              from Delhi, Delhi
                              Jun 22, 2017
                              Report
                              Copy

                              Address: New Delhi, Delhi, 110044

                              Dear team,
                              Pnr no:-[protected] booking the ticket on cadit card but same prabulam cancel the ticket and garner the new ticket one no:-[protected] & pement in cash but i ask to cash counter mr:- nirmal (Tuglkabad ticket biking centre) what this process of refunds many but mr:- nirmal his replay to me your amount cadit to your card ya no cadit your card he is the no responsibil to me & no responsibil indian railway so pls give me best and solution other wais i am go to consumer court
                              Indian Railways customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                sakshikriagrawal
                                Jun 22, 2017
                                Report
                                Copy

                                Address: Khordha, Odisha, 752054

                                Sir,
                                This is to bring to your notice that i, sakshi kumari, was travelling by purushottam express (12802) from bokaro to bhubaneswar. I noticed that my luggage (American tourister, dark purple) was missing when the train reached cuttack. I am assuming that the luggage had been misplaced between tatanagar and cuttack, as a very large group of passengers had alighted from the train at tatanagar. I had all my original certificates, around 6000/- cash and clothes in the trolley. I have already registered complaint at the bhubaneswar grp, but no considerable action has beet taken yet. Please do look into the matter kindly and take immediate actions as it's very important for me to get back my certificates for placement purpose in college.
                                Indian Railways customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Ankush Rao
                                  from Basti, Uttar Pradesh
                                  Jun 22, 2017
                                  Report
                                  Copy

                                  Website: indianrailway

                                  I was going to old delhi to rewari i bought a ticket from old delhi from the railway shop then i when come out to rewari tt comes out to me and he misbehaves with me and also he takes a fine of 250 rs. He misbehaves with me and said to me that this is not a superfast express ticket while what about me because i bought this ticket to the railway under circumstances. He misbehaves with me properly and i just wants to case him in the high court
                                  Indian Railways customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    B
                                    bhagwansharan
                                    from Shahganj, Uttar Pradesh
                                    Jun 22, 2017
                                    Report
                                    Copy

                                    Address: Varanasi, Uttar Pradesh, 221002
                                    Website: Irctc

                                    Sir,
                                    I booked a ticket in train no 14220 from lucknow to varanasi for cc class journey date was 15/06. But unfortunately cc bogie was not attached that day. We did not complete journey. I filed tdr but railway repudiated case. This is fully cheating to passenger. So pls do needful.
                                    Your sincerely
                                    Bhagwan sharan singh
                                    Pnr [protected]
                                    Tr no [protected]
                                    Tr no 14220
                                    Lucknow to varanasi
                                    Jour date 15/06/17
                                    Indian Railways customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      sidhant pruthi
                                      from Mohali, Punjab
                                      Jun 22, 2017
                                      Report
                                      Copy

                                      While i was travelling in train from delhi to ambala in train no-12217 which is kerala samparkkranti express, there was no police officer in train and mobile stealing happened with one of the co-passenger near azadpur mandi. There was senior citizen with which it happened and he was in complete shock.
                                      When asked from the tt about reporting fir, he told to report in chandigarh police station which was their destined place but chandigarh police told them to file case in area where it happened which meant to be azadpur near delhi, a complete harassement for senior cititzen, please provide police with fir in train or atleast police.
                                      Indian Railways customer support has been notified about the posted complaint.
                                      The package booked from kota junction Rajasthan has not reached the destination that is NJP railway station yet.
                                      Booked on- 5/05/2017
                                      PRR no. - 562727
                                      Please do look upon the issue at the earliest.
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        R
                                        Ris22
                                        from Mumbai, Maharashtra
                                        Jun 22, 2017
                                        Report
                                        Copy

                                        Address: 486890

                                        I was travelling in tribeni express from shaktinagar on 02/06/2017 at 3:50 pm in 3a and when i reached allahabad, train was late by 3 hours at 4:30 am and unfortunately i missed my train garibrath express 12877 with confirm seat in 3a, which crossed allahabd at 3:50 am... Conductors and other officials denied to give seat in alternate train... Somehow i manged to travel in general class to delhi and boarded the toofan exp to my destination bhatinda... Such a long journey in a uncomfortable environment... I have gone through mental tension and fear... I request for justice.. Please help me..
                                        Pnr no. (Sktn to ald)- [protected]
                                        Pnr no. (Ald to ndls)- [protected]
                                        Indian Railways customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit