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Indian Railways Complaints & Reviews

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Last updated Mar 2, 2024
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Indian Railways reviews & complaints page 171

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K
Kalpanaap
from Mumbai, Maharashtra
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Non availability of basic necessities

Address:Mumbai City, Maharashtra, 400066

Dear sir,

I'm a senior citizen passenger travelling on train no 22916 hisar-bandra terminus today that is 13th june 2017 with my wife and my elder brother. Train doesn't have even basic facility of water and bedding. On complaining to the attendent, he ignored and behvaid roudely and said we can complaint wherever we want.

My pnr no is [protected] coach a1 birth 8-9 and 36.

Being a senior citizen...
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Z
Zakariya48
from New Delhi, Delhi
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Two confirm ticket on my seat

Address:New Delhi, Delhi, 011
Website:Irctc

Sir i want to inform you that i booked a ticket 8/05/2017 in brahmaputra mail from msg jn to aligarh jn which is confirm ed and alloted s4 12 but when i was there looking for my seat someone was already at my berth and he booked two day before and his ticket was confirmed same on my berth also show me the same seat and same birth booked from irctc...
+2 photos
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F
fernandes v
from Mumbai, Maharashtra
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Ticket refund not received

Address:400103

Dear sir/madam,

This is to inform you that i have not received the refund
Amount of rs. 1170/- of 3 passengers who were to travel from mumbai
To goa pnr. No. [protected]. Ticket was cancelled at borivali station
On 23.2.2017. Still we have not received the refund amount for the past
3 months.

From borivali station they told us to go the churchgate for refund and now from churchgate...
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H
Husseni
from Shikohabad, Uttar Pradesh
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Missing of booked parcel

Address:Mathura, Uttar Pradesh, 281001
Website:Hussenidudekula 1csr@gmail .com

Dear sir,

I have booked the parsal booked one motorcycle, two steeltronk box form nandyal form mathurajn. Lt rr no 917626 on 09/05/2017. And received one motorcycle form mtj jn on 14/05/2017 and due to two steeltronk box not received till now. Mathura jn chef parcel officer is not responding with my complient to take them action.
Whit a deep sence of gratitude
Thanks sir
Yours faithfully
D p hussainbr...
+1 photos
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S
Shri6929
from Veraval, Gujarat
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Vatva railway station roof shed

Address:382445

Dear sir
I have requested to you the vatva railway station is big station in ahmedabad division but they have no facility in this station not to foot bridge not wating shead not a bunches no one any facility ply sir the monsoon sizen not standing any place in rain all platforms are opened foot bridge work is somany time closed and all platforms are opened any one risky people enter any time any where place ply sir see this complain...
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A
archie02
from Mamit, Mizoram
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Cleanliness and zero service

Service of train no. 04405 ac special from darbhanga to old delhi is pathetic, horrible and very much disgusting. I paid more then other train fro b3tter serivce but they didn't let the train go to washing area (Yard). All the coaches were cleaned when passangers were sitting inside. The toilets were not cleaned even after the train left from the station. This type of service is provided by indian railway? No fresh foods were provided all...
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A
Aarti Dargad
from Hyderabad, Telangana
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Complain about lost wallet

I was travelling from warangal to chennai in train on 12th june 2017 with train number 22632 anuvrat exp and my pnr number is [protected] and i forgot my wallet in train under pillow of my berth which i had kept in night before i slept and forgot to tae it back in mornig. My wallet is black in colour. I would like to know how can i get my wallet back...
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V
vaidik bhandari
from Noida, Uttar Pradesh
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Refund of cancellation ticket dt.01-03-2017

Address:Dehradun, Uttarakhand, 248001
Website:www.irctc.co.in

Dear sir/madam,
In continuation of my several request to irctc for refund against canceled ticket. Details are as under:-
Kindly note that we have refunded the amount as per the following details and it may take 3-4 working days for net banking/direct debit facility and 6 - 7 days in case of payment gateways after actual refund date, to be reflect in your a/c.. Pnr:[protected] transaction id: [protected]
S. No refund...
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D
dikhush
from Jamshedpur, Jharkhand
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RC

Address:Baran, Rajasthan

[protected]

सर में दश बजे सुबह अपनी गाडी रेलवे स्टेशन कि साइड मे ख्रडी कर पानी पीने अन्दर गया और मेरी गाडी को जो परची काटते हैं वह ले गये और जब मेंने उनसे गाडी मागी तो २० रू मागे...
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Address:461001

Dear sir,

I was travelling from indore to hoshangabad on 10/06/2017. I was changing my train at bhopal station, at that time in bhopal station my wallet drop or stolen i am not sure, and my all important identity pan card, adhar card, driving licence, atm (My friend om prakash ahirwar) & company (Param tech. Cad solution pvt ltd.) identity & 1500 rs were lost.
I didn't get positive response from rpf bhopal whereas at...
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L
Lalit1
from Delhi, Delhi
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Train time table

Address:New Delhi, Delhi, 110088
Website:enquiry.indianrail.gov.in/ntes

I know you can't do anything but at least you can provide correct information in train time table. I am talking about jharkhand express (12718/12717). Today dated 12/06/2017 time 16:38 pm train is appx 180km far from its destination and you are showing the train will reach on 6:40pm and departure train (12818) will depart on time i. E 19:45pm. Which is totally foolish. Please see track record of last 3-4 years or even earlier. Shame! Shame!...
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G
green cotton
from Mumbai, Maharashtra
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Thieves - chain snatchers

Address:Satna, Madhya Pradesh, 485226

At satna when train start to departure from station, the chain snatchers is on opp side platform1 pulling gold jewery from passengers.

And they walk out quickly, thr was dark on other side. So thieves taking charge

Pull and chain snatching seen many times, it happening daily

Request to put more light between plat 1 and 2. Also keep rpf watch on opp side of platform,...
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V
viswanath singh
from Tirupati, Andhra Pradesh
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Parking charges has been forced to the customer who came to drop another passenger

Address:Sri Amarajeevi Potti Sri Ramulu Nellore, Andhra Pradesh, 524201

Hi team,

My friend came to drop me at the kavali railway station, parking guy came and forcefully charge 8/- rs.

We complain to station master but no response from him, we got the answer "railway is running lack of the budget so rules have been changed" this answer embarrassed me.

Could someone please let us know is this true? Dropping passengers also charged?...
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B
Brinder Kumar
from Kharagpur, West Bengal
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Double charging of fare

Address:182101
Website:[email protected]

Dear sir
My brother serving in paramilitary force and he booked tatkal ticket through njp prs counter from jammu to njp in train no 15654 jammu gwhati express. My wife along with kids my brothers wife and kids boarded the train from jammu on being showing ticket on whatapp tte mr satish sharma said we are without ticket. I requested tte original ticket will be produced at njp if fails to do penalize 5time but illiterate and inhumane...
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A
atkrik88
from Bardoli, Gujarat
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Refund of cancel ticket

Address:Banaskantha, Gujarat, 385001

Respected sir,
I have booked my ticket 1A 6 passengers, on 24th February
for Jabalpur in Somnath-Jabalpur express via booking window at palanpur
through debit card paying 18, 300/- rupees, but due to some reason i have
to cancel this ticket so i do it and cancel the ticket on 18th MAY from
same booking window at Palanpur station with PNR[protected] but i can
not get refund till today of this cancelled...
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A
Abhi Mondal
from Dehra Dun, Uttarakhand
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Delay

Address:Kolkata, West Bengal, 700050
Website:Railways

A special train was given train no:83204 named "suvidha express" and extra charges was taken almost 3times of actual cost. And it is already delayed for 5hours. The train promises for better quality and services. And by far i have received very bad and poor services. I would request you to please look into the matter and please look into it that the customers get proper service as promised....
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R
RajivSinha
from Naduvattam, Tamil Nadu
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Ac not working at 3ac compartment during halt for 3 hrs.

Address:Nandurbar, Maharashtra

Pnr no. [protected]. The train is running late by 3hr40min.ac is being kept off while halt of the train fr long as 2 hrs maximum its very painfull n suffocation to kids as well adults that by paying required full fares of ac, not able to get the benefit. It would lead to sickness to fellow passengers. Further train is running late by huge time. Dont understand why so much delay in timings. Request the concerned to help n do the needfull...
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N
Nilima Shringare
from Mumbai, Maharashtra
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Non cooperation from indian railways staff

Address:Mumbai City, Maharashtra

While getting a ticket from the atvm machine, the reader on which the card is put, released down and my smart card went into the machine. We immediately complained to the nearby ticket window. He didn't respond at all. And since we were in a hurry to board the train, we had to leave. The smart card is in the machine. This happened at 6:05 am at sanpada railway station, navi mumbai, maharashtra, india....
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B
BipinKu05474284
from Delhi, Delhi
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Tt issued new tkt@rs 800 for tkt pnr 2713333569

Address:New Delhi, Delhi, 110019

Hello sir
Respectfully i want to register a complaint as my friend pankaj rawat is travelling in train no 12618 with ticket/ pnr no [protected]. Due to chart not in right condition in confusion he sat on s1 31 instead of s10 31, the tt has issued him aa new tkt wit rs 800 fine saying his tkt has got cancelled as 3 station is passed. My friend is in deep trouble as he is running short of money. Sir pls pls help!!!...
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S
shalini68
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Tdr repudiate

Address:Allahabad, Uttar Pradesh, 211003

Why my tdr is not entertrained

My family has to travel on 27th may 2017 by muu/jbp 15117 express train was late by 5 hrs at allahabad and my family did not travel (Ald — kte)
I filed the tdr same day as soon as i got the internet connection
Pnr [protected]
I filed the tdr before the train reached the destination.
Why tdr is repudiated
I have filed the tdr same day...
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