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Indian Railways Complaints & Reviews

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Last updated Apr 12, 2024
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+91 11 2338 1213
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+91 97 1763 0982
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New Delhi
New Delhi District
Delhi
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110001

Indian Railways reviews & complaints page 173

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A
anand subhash
from Ghatal, West Bengal
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About 2nd sitting compartment

Sir we are in kalka mail train no 12311 running in sikohabad junction. Sir we are in 2nd sitting compartment which is reservation compartment. The general ticket passenger are disturbing and the compartment is full from general ticket passenger. We are facing problem. We are facing summer and gathering. They are disturbing to much. Please help us sir.....
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P
Pallavi Ashutosh Mishra
from Gonda, Uttar Pradesh
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Train late issue

Address:Lucknow, Uttar Pradesh, 226001
Website:www.railways.gov.in

Dear sir,
This is to bring to your kind notice that our government always talk about development of country and the position of railway is getting worst day by day. Railways are lifeline of any country if lifeline is slow then how will be able to take breathe i. E to do development. As an indian we totally depend on railways for transportation purpose. Iwant lodge complaint regarding late departure and arrival of train due to unlogical...
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A
ajit golu
from Durg, Chhattisgarh
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Regarding not getting concession amount from indian railways

Website:indian railways

Dear sir/mam
I have take student concesion from railway they told me my concesion amount will be deposited on my bank acount because i make pavement from debit card but still i am getting. I went to reservation counter they do not hear any thing. Please help me to get my money.
My ticket no is b06929677 and another one is b06929678
Inclosing ticket...
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S
Sandeep644
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harassment during journey on train no. 18621 coach no. A1 dated 04/06/2017.

Address:800001

I was travelling in train no. 18621 (Patliputra exp.) in coach no. A1 dated 04/06/2017 from patna jn. To madhupur jn. During entire journey there was unauthorized passengers were travelling in the same coach. I had complained on indian railway complain mobile app "coms" which reference no. Is a/ec/dnr/[protected], and sms this issue on a number "[protected]" but no any action was taken on this complain.

I also told this issue...
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G
guddanj
from Mundi, Madhya Pradesh
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Cleaning was not proper

Address:470339
Website:railway helpline

Sir i travelled from durg to sagar by durg jaipur express train no.18213, pnr [protected]. I complaint on railway no.138 during journey about cleaning of birth which was very dusty. On help line no. They told that cleaner will come on next stop and clean all seats. But during whole journey no one came. So what swatch bharat abhiyan when our complain was ignored. I want appropriate action about that guy who recieved call no.138 on that day....
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G
Gabbar singh Singh
from Lucknow, Uttar Pradesh
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To cleanity of train

Address:Sikar, Rajasthan, 332001

Respectable sir/Madam
Sikar jn. Se rewari jn. Jaane wali train morning me itni gandi or dhool milti h ki puri train me kisi b seat pe baithne se har koi hichkichata hai.
Train me lettering room ki smell se pura dibba badbu daar bana rhta hai. Passengers ko subh yaatra krne s phle hi in sbhi asuvidhaao ka saamna krna pdta h.
Kindly take an action on this gravience.
Thank you....
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Sir, so many time i travelled from 19040/39 avadh exp from gorakhpur to vadodara but everytime this train run late from its scheduled time.
Today also i am suffering from same problem at initial it was late by by 3 hrs but right now its running 6hr 24 min late.
Plz do some needful for this train to run on scheduled time.

And if possible plz increase the no. Of trains on this route because we have only this train...
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J
jigneshvyas72
from Mundi, Madhya Pradesh
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Late running train

Sir, so many time i travelled from 19040/39 avadh exp from gorakhpur to vadodara but everytime this train run late from its scheduled time.
Today also i am suffering from same problem at initial it was late by by 3 hrs but right now its running 6hr 24 min late.
Plz do some needful for this train to run on scheduled time.

And if possible plz increase the no. Of trains on this route because we have only this train...
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Address:New Delhi, Delhi, 110085
Website:www.irctc.co.in

I had booked a ticket from kanpur central to new delhi for the date of feb 3.
The train on the date of boarding was at least 6 hours delayed. And i had raised tdr with the reason that the train was late for more than three hours and passenger not travelled.

I had to book another train in tatkal to reach home (3 passengers). This had caused us an additional cost of 50% over the original cost.

Initially...
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H
Hariom Jangra
from Mundi, Madhya Pradesh
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Not refund my balance

Address:Ratlam, Madhya Pradesh, 457001

I book a conuter ticket by debit card but i not recive balance in my accoont. Ticket and debit card detail is under.
Pnr-[protected]
Trn:12925
Dt:[protected]
Frm st to kun
Cls:3a
P1-cnf
P2-nosb, 0
Thank you for using your sbi debit card 459xx4306 for a purchase worth rs2450 on pos [protected] at wr - ratlam txn#[protected].
Mail id [protected]@gmail.com...
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V
venkatkuna
from Vijayawada, Andhra Pradesh
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No updated display and no announcement for train departure and platform

Address:Krishna, Andhra Pradesh, 520001
Website:Railways

Sir, today i could not start my journey as train 08354 vm vskp arrival and platform number was not announced at vijayawada station and later at enquiry said it was mistake happened and there were another 4 to 5 members also missed same train. My pnr number is [protected]. I lost my valuable time and money because of railway staff mistake. Requesting you to help me compensating the loss paying lump sum as compensation after analyzing the case....
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R
Raj dedanadan
from Varanasi, Uttar Pradesh
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Where are train no 04041

Address:Darbhanga, Bihar, 846001

Hay, why you made a mad of people's. I have purchase tickets of the train no 04041. Train time at darbhanga stn to 17:40, after ask to the inquiry counter i know train has no start and not a fix time for come on here. Tell me why u charged extra cost on this trains ticket's, when you not provide train on time. Why?, why?. Indian railways-very bad services, please close your counters, and wrote on a board. Acche din aa gaye hai....
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A
Anasshahab
from Agra, Uttar Pradesh
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Not receive

Address:Azamgarh, Uttar Pradesh, 276001

Parcel not receive
Dear sir
I booked 1 parcels at kalayan station on[protected] for delivering at azamgarh station the prr number is [protected]. But the parcels have not been recevie at azamgarh station till[protected].in train no. 11055 are loaded on 12-5-17 please look into the matter and ensure earliest delivery of my parcels. Regards
Anas shahabuddin...
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R
Rajendra Bachhawat
from Ghatampur, Uttar Pradesh
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Cleanliness

I would like to bring to your notice that i'm travelling from howrah to bikaner in train no - 12307. My pnr no. Is [protected]. Today morning i found a huge hole in my baggage created by a mouse.
This had happened with my friend as well who had sufferred a huge loss because of this. This is not an issue to be overlooked. Please take my complaint into consideration and make cleanliness a priority...
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D
Dipak Patnaik
from Mahishadal, West Bengal
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Refund of ticket purchased through bank debit card PNR 4539440853 27/12/16

Address:Sundargarh, Odisha
Website:INDIAN RAILWAY

Ticket purchased 27/12/16 pnr [protected] amount rs6500 by debit card cancelled on17/01/2017 and submitted claim to chief commercial manager refunds to serkolkata. Made online complain 18/05/2017 no a/se/ckp/[protected] which closed only by forwarding/ attending. But till date i have not received the refund amount or any communication. Please look into the matter for the early refund.
I think i am being punished for following digital...
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Address:Buxar, Bihar, 802126

An old women named asturwa devi her ppo no - sc 2308 is not receiving pension. Her family pension is issued on 24/11/1975. Now she is extremely in problem. She has no original ppo book. She has only duplicate ppo issued by cppc sbi patna. As per cppc if revised ppo is not provided by pensioner. Till then she is not given pension by cppc sbi patna. And she does not know from where her ppo was issued...
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S
SinhaPrasoon
from Dharwad, Karnataka
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Irctc reservation / travelling in 3ac with general ticket.

Address:Pune, Maharashtra, 411006
Website:www.irctc.co.in/eticketing/mainpage.jsf

I am writing in this because my frustration level has gone out of my control.

Now a days i feel that india railway is a *.

1. We dont have enough trains between main stations. (Pune to patna)
2. If i am booking a tatkal ticket from irctc than its equivalent to engage myself in a war.
3. Instead of waiting irctc railway ticket, i have to take a general ticket and have to request tt for the help.
br...
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S
SantoshPatkar
from Gaya, Bihar
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Air conditioning

Address:New Delhi, Delhi
Website:www.irctctourism.com

We are travelling in the delhi mumbai rajdhani express leaving new delhi at 4:25 pm on 4th june 2017
The air conditioning system is not functional at all in our coach
Our seats are no. 8, 42, 43, 45, 46, 48 in the coach no. B-11
It is not working from delhi and is still not repaired as we crossed kota despite several complaints to the concerned authorities
Please arrange for the full refund of our train fares...
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B
Begusarai
from Delhi, Delhi
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Without reason finette

Address:New Delhi, Delhi, 7011119310
Website:[email protected]

Indian railways — wrong penalty imposed by tte indian railways

Hi

hirdu on jun 4, 2017

This is sashi deputy director

My brother & sister is travelling from anand vihar to jamalpur anand vihar delhi dated 4/6/2017 in vikramsila train having train no. 12368

My sister has got reservation from above source to destination in not confirm ticket ticket is waiting...
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B
bondnosepa
from Mumbai, Maharashtra
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About demote from 2nd AC to 3rd AC

Address:New Delhi, Delhi, 480677
Website:www.Indianrail.gov.in

Sir, last night my reservation was from Bhopal to chhindwara in train no 14624 in 2AC, My seat was confirmed it was A1 40, but suddenly at last night I got a msg that my 2nd AC ticket was demote in 3rd AC. When I asked with TTE for refund of difference amount he told that 'there is no refund by Indian railway, its a new policy of Indian railway for looting the Indian peoples.
Sir I am just asking about the refund and what is the new...
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