Indian Railways Complaints & Reviews

Dear sir,
This is to bring to your kind notice that our government always talk about development of country and the position of railway is getting worst day by day. Railways are lifeline of any country if lifeline is slow then how will be able to take breathe i. E to do development. As an indian we totally depend on railways for transportation purpose. Iwant lodge complaint regarding late departure and arrival of train due to unlogical reason. You are requested to look into this issue seriously and take action for the betterment of our people.
Thanking you
Yours faithfully,
Citizen of india

Dear sir/mam
I have take student concesion from railway they told me my concesion amount will be deposited on my bank acount because i make pavement from debit card but still i am getting. I went to reservation counter they do not hear any thing. Please help me to get my money.
My ticket no is b06929677 and another one is b06929678
Inclosing ticket

I was travelling in train no. 18621 (Patliputra exp.) in coach no. A1 dated 04/06/2017 from patna jn. To madhupur jn. During entire journey there was unauthorized passengers were travelling in the same coach. I had complained on indian railway complain mobile app "coms" which reference no. Is a/ec/dnr/[protected], and sms this issue on a number "[protected]" but no any action was taken on this complain.

I also told this issue to coach attended but he was not interested on this matter.

This is my humble request you to please look into this matter.

Thanking you.

Sandeep kumar gupta
Email: [protected]@gmail.com

Sir i travelled from durg to sagar by durg jaipur express train no.18213, pnr [protected]. I complaint on railway no.138 during journey about cleaning of birth which was very dusty. On help line no. They told that cleaner will come on next stop and clean all seats. But during whole journey no one came. So what swatch bharat abhiyan when our complain was ignored. I want appropriate action about that guy who recieved call no.138 on that day. Kindly

Respectable sir/Madam
Sikar jn. Se rewari jn. Jaane wali train morning me itni gandi or dhool milti h ki puri train me kisi b seat pe baithne se har koi hichkichata hai.
Train me lettering room ki smell se pura dibba badbu daar bana rhta hai. Passengers ko subh yaatra krne s phle hi in sbhi asuvidhaao ka saamna krna pdta h.
Kindly take an action on this gravience.
Thank you.

Sir, so many time i travelled from 19040/39 avadh exp from gorakhpur to vadodara but everytime this train run late from its scheduled time.
Today also i am suffering from same problem at initial it was late by by 3 hrs but right now its running 6hr 24 min late.
Plz do some needful for this train to run on scheduled time.

And if possible plz increase the no. Of trains on this route because we have only this train which connecting gorakhpur gujrat and bandra.

The rush is too much on this single train.

Please sir help us by giving better service on this route.

The vendors of pantry car also changing more than mrp of products and also charging more for the meals than the rate on meal card.

And since today morning from 0700 hrs there isn't single drop of water supply in toilet and wash basin of s4 coach and nobody is attending for same.

Thank you

Sir, so many time i travelled from 19040/39 avadh exp from gorakhpur to vadodara but everytime this train run late from its scheduled time.
Today also i am suffering from same problem at initial it was late by by 3 hrs but right now its running 6hr 24 min late.
Plz do some needful for this train to run on scheduled time.

And if possible plz increase the no. Of trains on this route because we have only this train which connecting gorakhpur gujrat and bandra.

The rush is too much on this single train.

Please sir help us by giving better service on this route.

Thank you

I had booked a ticket from kanpur central to new delhi for the date of feb 3.
The train on the date of boarding was at least 6 hours delayed. And i had raised tdr with the reason that the train was late for more than three hours and passenger not travelled.

I had to book another train in tatkal to reach home (3 passengers). This had caused us an additional cost of 50% over the original cost.

Initially the tdr was incorrectly rejected by irctc which they filed again from their end after having a discussion with customer care executives.

I have still not received the tdr even after 4 months and the current status shows cr registered.

I book a conuter ticket by debit card but i not recive balance in my accoont. Ticket and debit card detail is under.
Pnr-[protected]
Trn:12925
Dt:[protected]
Frm st to kun
Cls:3a
P1-cnf
P2-nosb, 0
Thank you for using your sbi debit card 459xx4306 for a purchase worth rs2450 on pos [protected] at wr - ratlam txn#[protected].
Mail id [protected]@gmail.com

Sir, today i could not start my journey as train 08354 vm vskp arrival and platform number was not announced at vijayawada station and later at enquiry said it was mistake happened and there were another 4 to 5 members also missed same train. My pnr number is [protected]. I lost my valuable time and money because of railway staff mistake. Requesting you to help me compensating the loss paying lump sum as compensation after analyzing the case. Please find attached the screenshot for your reference.

Hay, why you made a mad of people's. I have purchase tickets of the train no 04041. Train time at darbhanga stn to 17:40, after ask to the inquiry counter i know train has no start and not a fix time for come on here. Tell me why u charged extra cost on this trains ticket's, when you not provide train on time. Why?, why?. Indian railways-very bad services, please close your counters, and wrote on a board. Acche din aa gaye hai.

Parcel not receive
Dear sir
I booked 1 parcels at kalayan station on[protected] for delivering at azamgarh station the prr number is [protected]. But the parcels have not been recevie at azamgarh station till[protected].in train no. 11055 are loaded on 12-5-17 please look into the matter and ensure earliest delivery of my parcels. Regards
Anas shahabuddin

I would like to bring to your notice that i'm travelling from howrah to bikaner in train no - 12307. My pnr no. Is [protected]. Today morning i found a huge hole in my baggage created by a mouse.
This had happened with my friend as well who had sufferred a huge loss because of this. This is not an issue to be overlooked. Please take my complaint into consideration and make cleanliness a priority

Ticket purchased 27/12/16 pnr [protected] amount rs6500 by debit card cancelled on17/01/2017 and submitted claim to chief commercial manager refunds to serkolkata. Made online complain 18/05/2017 no a/se/ckp/[protected] which closed only by forwarding/ attending. But till date i have not received the refund amount or any communication. Please look into the matter for the early refund.
I think i am being punished for following digital india during the pick period of demonetisation by our pm.

An old women named asturwa devi her ppo no - sc 2308 is not receiving pension. Her family pension is issued on 24/11/1975. Now she is extremely in problem. She has no original ppo book. She has only duplicate ppo issued by cppc sbi patna. As per cppc if revised ppo is not provided by pensioner. Till then she is not given pension by cppc sbi patna. And she does not know from where her ppo was issued

I am writing in this because my frustration level has gone out of my control.

Now a days i feel that india railway is a *.

1. We dont have enough trains between main stations. (Pune to patna)
2. If i am booking a tatkal ticket from irctc than its equivalent to engage myself in a war.
3. Instead of waiting irctc railway ticket, i have to take a general ticket and have to request tt for the help.

Help of tt: he will charge approx double the normal reservation amount, and also will not provide any confirm seat.

To be exact, suppose normal reservation ticket is rs 1800, i booked a ticket from irctc which remained waiting will cost rs 200 deduction from my refund amount.

Now if it is an emergency and my friends are going in the same train, and if i take a general ticket and asked for the help from tt, tt chnaged 2800 above the general ticket i. E. 395.

So the total cost i have to pay to travel in 3 ac without seat = 395 + 200 + 2800 = rs 3395. And the fair of 3 ac is 1800.

If this is monitored, please forward my frustration to upper department of railway.

I really want to have any alternative for india rail.

Modi ji.. Kuck to karo.. Bahut badai kar li railway minister ke kaam ki..

This is our actual pain area, why irctc waiting ticket gets cancel aoutomatically? To pay to railway fine that too approx rs. 1000.

Mr railway minister, it is very hard to earn rs 1000 and you take fine for rs 1000 for nothing. Either you dont allow people to enter with the waiting ticket, or remove the fine, or provide a confirm seat if you are charging this much.

I dont want to use any abusing language other at this platform, i hope you can understand my frustation level from the above statements.

We are travelling in the delhi mumbai rajdhani express leaving new delhi at 4:25 pm on 4th june 2017
The air conditioning system is not functional at all in our coach
Our seats are no. 8, 42, 43, 45, 46, 48 in the coach no. B-11
It is not working from delhi and is still not repaired as we crossed kota despite several complaints to the concerned authorities
Please arrange for the full refund of our train fares
Thanking you,
Santosh patkar
[protected]
Suhas punyarthi
[protected]
Patkar. Santosh @gmail.com

Indian railways — wrong penalty imposed by tte indian railways

Hi

hirdu on jun 4, 2017

This is sashi deputy director

My brother & sister is travelling from anand vihar to jamalpur anand vihar delhi dated 4/6/2017 in vikramsila train having train no. 12368

My sister has got reservation from above source to destination in not confirm ticket ticket is waiting list my sister could not get reservation due to some reason and took ticket for waiting list
In midway my father went to visit my sisters seat but tte fine without any reason. (As we are aware of that many incidents are happening with passengers while travelling for example...
Two ticket anand vihar to jamalpur
Waiting ticket but tte fine without any reason. So plz action and refund my extra. Money. Imidetly..
Pnr no. [protected]
Adress c 13 sarita vihar.
Contect number. [protected]

Sir, last night my reservation was from Bhopal to chhindwara in train no 14624 in 2AC, My seat was confirmed it was A1 40, but suddenly at last night I got a msg that my 2nd AC ticket was demote in 3rd AC. When I asked with TTE for refund of difference amount he told that 'there is no refund by Indian railway, its a new policy of Indian railway for looting the Indian peoples.
Sir I am just asking about the refund and what is the new policy for demote the seats??

Sir. I am book online food on travelkhana site vide confirm order no 940491 and delivery at barauni jn. But not delivered. Whenever three times call at barauni jn. And agent asked don't worry delivered ho jayao ga. I waiting but not delivered. As you behavior of company consumer was not taken meals for full day. And facevery hard problem. This site is approved byyour site. So take action according to rule and put on fine of above company. Otherwise my self take another action.