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Indian Railways Complaints & Reviews

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Updated: Apr 6, 2026
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Indian Railways reviews & complaints page 18

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U
upasanach
from Mumbai, Maharashtra
Jun 29, 2022
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I am traveling now by Panvel gorakhpur express (15066) by 2nd ac dated 28june 2022, pnr -[protected] .
I have boarded it from panvel the origin station. As per my knowledge, the toilets get cleaned at the origin station, but to my horror, it was not. I thought may be it will be done in some time because 2ac coaches generally has attendents/ cleaners.. after 3-4 hours, it was still not done. I requested TT, they were in the same coach . They said it will be done in some time.. but again nothing was done . Now it is morning and the condition of the toilets have become worst. It is a breeding ground for various infection.
Now I wish to know that why do I spend so much money to buy a ticket for 2ac in hopes of getting a decent, hygienic travel and then being subjected to this? A filthy toilet with unbearable stench. What are we supposed to do? Not use toilets at all in such a long journey?
And the one reason I pay extra to get tickets for 2ac is to get cleaner toilets and then this happens.
Please look into it.
Indian Railways customer support has been notified about the posted complaint.
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    Sameeraaron786
    from Banmankhi Bazar, Bihar
    Jun 29, 2022
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    Address: DARJI PATTI,W.NO-02,BANMANKHI,PO+PS-BANMANKHI
    Website: IRCTC/India Railway

    With due respect
    I want to say that on 17th june 2022 the train number 12488 was late more than 3 hours on my departure station DDU and passengers not travelled due to train late.
    I filled TDR on 17th June 2022, but my TDR got rejected,
    I request you to please review my concern and help me.

    PNR NO -[protected]

    Attachment-Status Of TDR Entered
    Indian Railways customer support has been notified about the posted complaint.
    TDR file time is 9.35 pm nd trains was running 3 h 53 mins late from my departure station DDU then why i travell with those tickets
    Try to understand sir and validate my concern i request you to refund my money as soon as possible sir
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      S
      Ssuyash23
      from Allahabad, Uttar Pradesh
      Jun 28, 2022
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      I'm traveling from MMR-PCOI in 3rd AC. Bedroll is not being provided in AC coaches and while asking about it. Coach attendant speaking rubbish and talking rudely with the passengers.
      I'm traveling in TRN- 13202 and my PNR is [protected].
      Indian Railways customer support has been notified about the posted complaint.
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        D
        Divya Hingad
        Jun 27, 2022
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        Fans at viramgaon railway station in gujrat are not on/working. Kindly on them ASAP.
        Indian Railways customer support has been notified about the posted complaint.
        Thank you Indian Railways for such quick resolution 🙌
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          F
          Faiz Sikandar
          Jun 26, 2022
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          Dirty bed sheets, pillow cover

          Address: Village Ahmadkhani, puraini Bhagalpur-812005

          I am travelling in train 15554 coach B1, my pnr number is [protected]. Bedspread and pillow cover i got is dirty. I see hair all over the bedsheet, it is too unhygienic. Looks like it was not washed. Now, I don’t who slept in that before me. But it is not a much concern for me though my complain is about unhygiene that railway is following and what kind of Quality check is measured....
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          Jitendrà Singh
          Jun 23, 2022
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          No pillow &bedsheet is provided in AC compartment of train no 09447 ADI/SPL
          Indian Railways customer support has been notified about the posted complaint.
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            Jitendrà Singh
            Jun 23, 2022
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            No clothing is provided in AC compartment.
            Indian Railways customer support has been notified about the posted complaint.
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              J
              Jayveer Gusain
              Jun 22, 2022
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              Address: Mumbai

              World of the rabish train dehradun express. 19019 i don't know why government paying. Lots of selery. Railway staff.
              Indian Railways customer support has been notified about the posted complaint.
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                R
                Rameshparikh1607
                Jun 22, 2022
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                Address: SNN Clermont building tower 2 outer ring road OPP Nagwara lake Jogappa layout Hebal Banglore

                Number of trains passing through the route drivers keep honking as there is signal and manual fatak.About 36 trains pass every day and each time they keep honking at sound levels much beyond permissible limits.Honking goes on midnight and early morning making it difficult for kids and senior citizens to have sound sleep.All manually operated crossing must be replaced by overbridges to avoid accidents and honking.
                Indian Railways customer support has been notified about the posted complaint.
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                  A
                  anadipuhan
                  from Bhubaneswar, Odisha
                  Jun 20, 2022
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                  Train no 12802 was cancelled,
                  Need refund money for Transaction ID
                  Ixigo Booking ID : IXITR[protected]
                  Indian Railways customer support has been notified about the posted complaint.
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                    C
                    calics
                    Jun 19, 2022
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                    Dear Sir,
                    Travel Date:- 19-June-2022 ; 04:45 PM (TODAY)

                    In ERS TATA express (Train No. 18190), unreserved passengers got into reserved compartments from Salem and currently feeling inconvenient to all the reserved passengers. We have already complained to TT multiple times and he is helpless as well.

                    Kindly send the railway officials to clear the unreserved passengers as soon as possible. There is not even a space to walk to the nearest restrooms.
                    Indian Railways customer support has been notified about the posted complaint.
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                      B
                      Bitturaj
                      from Mumbai, Maharashtra
                      Jun 19, 2022
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                      RAC Seat Regarding.

                      Address: Mumbai

                      Sir My seat is allotted in RAC and I travelled whole night with my co allotted passanger in RAC and I can't sleep whole night. But in the morning they went to other seat and I trying to sleep but my upper berth person & an another person making threatend me not to sleep and when I not get up they also try to hit me. Please help...
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                      B
                      BhagatG
                      from Mumbai, Maharashtra
                      Jun 19, 2022
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                      Train 12810 howrah mumbai mail is not on time. The time given to reach it destination is 04:25am.but it reach above 08:00 am
                      Indian Railways customer support has been notified about the posted complaint.
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                        P
                        Pankaj sarswa
                        Jun 18, 2022
                        Resolved
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                        Resolved

                        Charging Socket is not working in my train

                        I am traveling in Kamakhya Express (15667) from ahmedabaad to kota and my pnr no is [protected]. My berth no is 25, 28 in S2 coach and charging sockets are not working....
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                        Pankaj sarswa
                        Jun 18, 2022
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                        I am traveling in Kamakhya Express (15667) from ahmedabaad to kota and my pnr no is [protected]. My berth no is 25, 25 in S2 coach and charging sockets are not working.
                        Jun 18, 2022
                        Complaint marked as Resolved 
                        Sockets are working.
                        Indian Railways customer support has been notified about the posted complaint.
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                          A
                          Atul333
                          from Surat, Gujarat
                          Jun 18, 2022
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                          Date 01/06/22 ko shahganj se surat jane ke liye tapti Ganga gadi no.19046 me ticket book kiya tha jisme booking ke smaya hme Koch D4 me 1 2 3 number Seth Di gai thi jisko kisi karanvash change karke dl1 mein seat number 47 48 50 Diya Gaya tha dl1 coach mein jaane ke bad hamen pata chala ki post to hai per usmein 4748 50 number ki seat nahin hai jiske sambandh mein humne ek din nav per teen bar complaint bhi register karvayen per hamare yahan kisi bhi tarah ke railway ki taraf se suvidha nahin pradan ki gai
                          Indian Railways customer support has been notified about the posted complaint.
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                            D
                            Durgendra4ever
                            Jun 18, 2022
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                            I had my flight scheduled on 18/06/2022 for Raipur to Bangalore at 10:10 AM and boarding time at 09:30AM.

                            My Native place is at Jaithari, Anuppur in Madhaya Pradesh. So needed to travel by train. I had my reservation for Train no 12854(Amarkantak SF Express) which has schedule for Anuppur at 02:35 AM and at arrival at Raipur Jn at 07:35AM. and train arrived at Raipur Jn at 09:40AM around 2 hrs late. And I needed to travel from junction to airport around 15 KM which takes more then 30 mins.

                            So i missed the flight.
                            Indian Railways customer support has been notified about the posted complaint.
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                              Ref : UPI Ref No:[protected]
                              With reference to the subject cited above, I would like to bring to your notice the following issue that I had to face on the 13th of June, 2022 at 12:45 PM IST-
                              I made a payment of Rs.21, 680.00/-(Rupees Twenty-One Thousand Six Hundred Eighty) only to the Indian Railways via UPI after the Railway official at the Indian Railway ticket counter of the Assam Legislative Assembly, Dispur, Assam, sent...
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                              N
                              Nitilesh
                              from Kalol INA, Gujarat
                              Jun 17, 2022
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                              Address: Kalol ina

                              प्रिय भारतीय रेलवे,

                              ट्रेन का नाम और नंबर - शांति एक्सप्रेस (19309/19310)

                              भारतीय रेलवे वडोदरा डिवीजन द्वारा DEROL (DRL) रेलवे स्टेशन का स्टॉपेज क्यों हटाया गया।

                              यह पंचमहल जिला गुजरात में हलोल और कलोल तालुका के लिए बहुत महत्वपूर्ण रेलवे स्टेशन है।

                              इन दो तालुकों (तहसील) की कुल आबादी लगभग 4, 67,[protected] है।

                              इन दो शहरों में (हीरो मोटोकॉर्प, एमजी मोटर्स, जेसीबी और कई अन्य) जैसे बहुत बड़े उद्योग हैं, यहां काम करने के लिए बहुत सारे प्रवासी आते हैं।

                              और, डेरोल स्टेशन के पास भी सबसे लोकप्रिय पवित्र स्थान में से एक, महल का नाम पावागढ़ महाकाली मंदिर (शक्ति पेठ) है, यहाँ बहुत से तीर्थयात्री आध्यात्मिक उद्देश्य के लिए आते हैं।

                              इसलिए, जैसा कि मैं भारत का नागरिक हूं, मैं/हम आपसे अनुरोध करते हैं कि कृपया डेरोल रेलवे स्टेशन पर 19309/19310 शांति एक्सप्रेस ट्रेन के ठहराव को फिर से जारी रखें।
                              Indian Railways customer support has been notified about the posted complaint.
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                                N
                                Nitilesh
                                from Kalol INA, Gujarat
                                Jun 17, 2022
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                                Address: Kalol ina

                                Dear Indian Railways,

                                Train Name and Number - Shanti Express (19309/19310)

                                Stoppage was preouisaly provided but why DEROL (DRL) railway station stoppage remove by Indian railways ?

                                This is very importatnt railway staion for the Halol and Kalol Taluka in Panchmahal distic gujarat.

                                The total population of these two taluks (tehasil) are around 4, 67,[protected].

                                In these two city having very big industrials like (hero motocorp, MG motors, JCB and many more), there are lots of migratns come here for working.

                                And, one of the most popular holy place also near from derol station, the palce name is Pavagadh Mahakali Temple (shakti peth), there are lots of piligrims come here for the spritual purpose.

                                So, as i comman citizan of india i/we requeste you to plese recontinue the stoppage of the 19309/19310 shanti express train in DEROL railway station.
                                Indian Railways customer support has been notified about the posted complaint.
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