Claimed

Indian Railways Complaints & Reviews

1.3
Last updated Apr 12, 2024
Complaints 6269
Resolved
1580
Unresolved
4689
Quick Links
Statistics
Share
Contacts

File a complaint to Indian Railways

Having problems with Indian Railways?

File a complaint and get it resolved by Indian Railways customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Indian Railways
Customer Service Contacts

Indian Railways Phone Numbers

Phone
+91 11 2338 1213
2276
751
Mobile
+91 97 1763 0982
2043
624

Indian Railways Website

Indian Railways Head Office Address

Rail Bhawan, Raisina Road, DL, India
New Delhi
New Delhi District
Delhi
India
110001

Indian Railways reviews & complaints page 21

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
Drgsrathore
from Jaipur, Rajasthan
Apr 15, 2022
Report
Copy

Birth

Address:14,Govind colony Nangal jaisa bohara jhotwara jaipur

I am traveling in 22995 from Jaipur to Merta road other people setting on my birth plz solve my problem, my family, also with me the coach number D1 birth 23/24...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Ğ
ĞØPÄŁ ŘÃTHÏ
Apr 14, 2022
Report
Copy

Charging point not working in train no 12138 punjab mail

I am travelling in punjab mail train no 12138
My coach no is S1 and my seat number is 22
In my seat and nearby seats the charging point is not working please send maintance team...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
D
DEBLINA BHATTACHARYA
Apr 14, 2022
Report
Copy

NJP station

At 11 th April, 2022 at NJP station the announcements of Teesta-Torsha train was not made and the display board was not showing any details of the train. The enquiry office was also not much supportive. As a result we missed the train that day. Afterwards we got to know that the train left earlier from the enquiry office....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Crisis007 YT
Apr 13, 2022
Report
Copy

Samastipur station improper Announcement

Address:Samastipur Station

I had to go Begusarai from Samastipur. It was announced that train number 05264 is at Platform no. 3 and jts departure time is 12:55 PM. I went to platform no. 3 and sat in the train which had no train number written on the coaches. Later at 1 pm i came to know that this is different train(05292) which will go Saharsha. When i went to the enquiry the girl sitting there was very rude. Now i am sitting here at Samastipur junction. My valuable...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Prakashal
Apr 12, 2022
Report
Copy

Reservation agent and dust

I have seen blackmarketing of railway tickets in navsari railway station and outside of reservation centre where touts openly asking passenger for tickets which cost is rs 500 to double of actual fare. Interestingly they have a contact with a rpf, grpf, ticket booking clerk and other railway staff. They are daily present in same place and frequently used railway campus for their goal. No one try to investigate or stop or complaint to their...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
COMMERCE WITH BHASKAR SIR
Apr 11, 2022
Report
Copy

Pnr .

Address:BHASKAR GAIKWAD MADHOGANJ LASHKAR GWALIOR

नमस्कार सर
मेरी माँ और भाभी एक pnr न. रिजर्वेशन किया है उन्हे अलग अलग कोच में बर्थ उपलब्ध कराई गई है मेरी माँ को चलने में प्रॉब्लम होती है और भाभी भी बीमार हार्ट पेशंट है उनका...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
G
Gopal Mahajan
Apr 11, 2022
Report
Copy

Missing Bike Parcel

We sent a Bike parcel from YPR to BPL, but it reached NZM instead and then it was sent from NZM to BPL, but it was not unloaded at BPL, and we are not able to track it using Railway Parcel Tracking. PRR No. [protected] and Loading date from NZM is 08/04/2022 and last loading train no was 12780.

We are not getting help from Railways.
Please tell us what to do...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rantu_Das_777
Apr 11, 2022
Report
Copy

Some people occupying my seat

Address:Lumding

Few people occupying my reserved seat.
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Harsha444bs
from Hyderabad, Andhra Pradesh
Apr 10, 2022
Report
Copy

Ac waiting room at nashik road railway station

I am waiting for train no. 17057, AC wasn't working at all from a week, the recoptionist is not giving proper reply and he is rude when asked for bill. He is charging 20/- hour without providing basic necessities, the washrooms aren't cleaned...
+1 photos
Helpful
3 other people found this review helpful
3 found this helpful
Write a comment
Report
Copy
P
Pandu8883
from Sindhanur, Karnataka
Apr 8, 2022
Report
Copy

Drinking water problem

Address:Raichur railway station

Pls provide drinking water in raichur railway station...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
James Brahmbhatt
Apr 8, 2022
Aug 17, 2022
This thread was updated on Aug 17, 2022
Report
Copy

Unnecessary Horns Near residential Area

Address:Near Vaishnovdevi Circle, On SP. Ring Road, Khoraj, Ahmedabad

Hello Sir/Madam. With due respect and humble submission,
I want to make this request regarding the noise pollution made by unnecessary honking near the residential areas in Ahmedabad. I felt the problem before and now a days I'm feeling it daily, that yes, this is really a big problem for whole day long. My living place is near to the rail track and on S.P. Ring road, Vaishnodevi Circle, Ahmedabad. We see that the Crossing is not...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Saigoka
from Hyderabad, Andhra Pradesh
Apr 6, 2022
Report
Copy

Reg UPI payment

Dear sir,

I had made a payment through UPI at lakadikapul railway ticket counter a amount of 5300rs. But railway ticket counter staff said it was not received to them . They had confirmed it will refunded with in 2days. But it has not refunded....
+2 photos
Helpful
3 other people found this review helpful
3 found this helpful
Write a comment
Report
Copy
Sir, I booked a ticket from Coimbatore Jn to MGR Chennai Central vide PNR number [protected] with a status of RAC 124 while booking, and my present status is RAC/S1/71. Subsequently I booked another ticket for the same destination vide PNR Number [protected] with status of WL 46 and the present status is CFN/S7/41.Please kindly clarify under what basis is the tickets are getting confirmed and why the priority of confirmation is given to waiting...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Renu Verma19
Apr 5, 2022
Report
Copy

TDR Repudiate with invalid reason

Dear Team,
I booked my ticket in train BJU GONDIA EXP (15231) with PNR [protected] journey date 17/03/2022 since train was running late by more than 6 hours to my boarding station. I filed my TDR with reason "TRAIN LATE MORE THAN THREE HOURS AND PASSENGER NOT TRAVELLED". and for same journey I booked another ticket on another train CHHATTISGARH EXP (18237) PNR [protected] and travelled in it instead of BJU GONDIA EXP (15231). But Indian...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Ganireddi venkat
Apr 3, 2022
Report
Copy

Condition of Railway Quarters in Gooty R.S

Pathetic condition of sewage drainage system in railway quaters
Sir
It is to bring in your kind concern that the condition of sewage drainage system in 2 type quaters of railways in Gooty (GTL div) is in very bad condition. There have been regular chokage of drain in my quater and the sewage pipes not working well. Written complaints so may times to but no proper steps have been taken to solve this problem for a long run. It...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pankaj sarswa
Apr 2, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Charging Socket is not working

I am travelling in Sgnr Jlwc Express(22998) . My charging socket is not working.
Date of Journey-2 April 2022
Next station- SOG
Coach-S9
Berth-7
PNR - [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Ketan_Parikh
from Ahmedabad, Gujarat
Apr 2, 2022
Report
Copy

Useless Toilets

PNR No [protected]
Date of Journey : 02/04/2022
Train no : 12933 : Karnavati Exp
From Vapi to Ahmedabad
Seat : C4 No 01

Experienced useless toilets in above train.
C4 one western toilet was not possible to lock the door from inside. Second toilet awaited for 15 Min it was locked

Than go to C3, useless Jet Spray no pressure, No toilet paper seen in any toilet.

This...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
HimanshiPuneet
Apr 2, 2022
Apr 26, 2022
This thread was updated on Apr 26, 2022
Report
Copy

Train Stoppage at Khurja Jn

Sir please arrange a #Stoppage at #खुर्जा जंक्शन गाड़ी संख्या 02324 बाड़मेर -हावड़ा। खुर्जा - अलीगढ़ रेल मार्ग पर जोधपुर, जयपुर एवं राजस्थान से कोई भी सीधा रेल संपर्क नहीं होने के कारण यात्रियों...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
I
indrajitbabula
from KOLKATA, West Bengal
Mar 31, 2022
Report
Copy

Indian Railways uts mobile app amount debited but wallet not credited

Address:Kalyan Nagar Khardah 700112

Hi all,

I Recharged my wallet with Rs.100 money and it has been debited from my account but in recharge history it still showing Recharge initiated wallet balance not get updated. My Account is associated with mobile no [protected].The transaction was made through paytm upi.

The UPI Transaction ID:[protected]
Order ID: [protected]
Paid at 9:19 AM on 31-Mar-2022
And Mobile no is [protected]br...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
Indian2050
Mar 28, 2022
Report
Copy

Excess charges by Howrah coolie 27.03.22

Address:Howrah station

There is a lobby at Howrah station.
Howrah station coolie is charging high amount than rate chart and not listing to us.
Please has a vigilance on that. I had paid Rs. 400 for 5 nos. Of luggage, for each luggage they are charging Rs. 100/-, which was carried by trolly only.

They are saying trolly rent is Rs. 200 to drop inside.

Kindly check the same on rates and pls resolve.. as they are becoming...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy