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Indian Railways Complaints & Reviews

1.3
Updated: Dec 4, 2025
Complaints 6289
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Indian Railways reviews & complaints page 22

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D
Drgsrathore
from Jaipur, Rajasthan
Apr 15, 2022
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Address: 14,Govind colony Nangal jaisa bohara jhotwara jaipur

I am traveling in 22995 from Jaipur to Merta road other people setting on my birth plz solve my problem, my family, also with me the coach number D1 birth 23/24
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    Ğ
    ĞØPÄŁ ŘÃTHÏ
    Apr 14, 2022
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    I am travelling in punjab mail train no 12138
    My coach no is S1 and my seat number is 22
    In my seat and nearby seats the charging point is not working please send maintance team
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      D
      DEBLINA BHATTACHARYA
      Apr 14, 2022
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      At 11 th April, 2022 at NJP station the announcements of Teesta-Torsha train was not made and the display board was not showing any details of the train. The enquiry office was also not much supportive. As a result we missed the train that day. Afterwards we got to know that the train left earlier from the enquiry office.
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        C
        Crisis007 YT
        Apr 13, 2022
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        Address: Samastipur Station

        I had to go Begusarai from Samastipur. It was announced that train number 05264 is at Platform no. 3 and jts departure time is 12:55 PM. I went to platform no. 3 and sat in the train which had no train number written on the coaches. Later at 1 pm i came to know that this is different train(05292) which will go Saharsha. When i went to the enquiry the girl sitting there was very rude. Now i am sitting here at Samastipur junction. My valuable time is being wasted.
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          P
          Prakashal
          Apr 12, 2022
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          I have seen blackmarketing of railway tickets in navsari railway station and outside of reservation centre where touts openly asking passenger for tickets which cost is rs 500 to double of actual fare. Interestingly they have a contact with a rpf, grpf, ticket booking clerk and other railway staff. They are daily present in same place and frequently used railway campus for their goal. No one try to investigate or stop or complaint to their senior about all this matter. Their office is near by station at both entrance gate. I think there is someone who will be executive officer of railway and police involved in all this matter. Or any political party leader may be involved. Therefore lower designation staff of rpf, grpf, and railway employee ignore them. Actually they all knew that who are touts or agent and from where all this blackmarketing of ticket is taking place.
          Indian Railways customer support has been notified about the posted complaint.
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            C
            COMMERCE WITH BHASKAR SIR
            Apr 11, 2022
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            Address: BHASKAR GAIKWAD MADHOGANJ LASHKAR GWALIOR

            नमस्कार सर
            मेरी माँ और भाभी एक pnr न. रिजर्वेशन किया है उन्हे अलग अलग कोच में बर्थ उपलब्ध कराई गई है मेरी माँ को चलने में प्रॉब्लम होती है और भाभी भी बीमार हार्ट पेशंट है उनका रिजर्वेशन ग्वालियर से बल्लारशाह गरीब रथ में कन्फर्म हुआ है जिसमे दोनों को अलग अलग कोच में बर्थ दी गई है दोनों में से किसी की तबियत ख़राब होने पर एक दूसरे को देख भी नही सकते है किसी भी सीनियर सिटीजन महिला के साथ नहीं होना चाहिये रेल्वे द्वारा इस त्रुटि को सुधारना चाहिये यदि एक ही pnr न. पर एक से अधिक सीनियर सिटीजन महिला सफर कर रही हो तो उन्हें एक ही कोच में बर्थ उपलब्ध कराई जानी चाहिये
            pnr न.[protected]
            यात्रा दिनांक 11/04/2022
            शिकायत कर्ता
            भास्कर गायकवाड़
            मो.न.[protected]
            [protected]@yahoo.com
            +1 photos
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              G
              Gopal Mahajan
              Apr 11, 2022
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              We sent a Bike parcel from YPR to BPL, but it reached NZM instead and then it was sent from NZM to BPL, but it was not unloaded at BPL, and we are not able to track it using Railway Parcel Tracking. PRR No. [protected] and Loading date from NZM is 08/04/2022 and last loading train no was 12780.

              We are not getting help from Railways.
              Please tell us what to do
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                R
                Rantu_Das_777
                Apr 11, 2022
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                Address: Lumding

                Few people occupying my reserved seat.
                [protected]
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                  H
                  Harsha444bs
                  from Hyderabad, Andhra Pradesh
                  Apr 10, 2022
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                  Ac waiting room at nashik road railway station

                  I am waiting for train no. 17057, AC wasn't working at all from a week, the recoptionist is not giving proper reply and he is rude when asked for bill. He is charging 20/- hour without providing basic necessities, the washrooms aren't cleaned...
                  +1 photos
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                  P
                  Pandu8883
                  from Sindhanur, Karnataka
                  Apr 8, 2022
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                  Address: Raichur railway station

                  Pls provide drinking water in raichur railway station
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                    J
                    James Brahmbhatt
                    Apr 8, 2022
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                    Address: Near Vaishnovdevi Circle, On SP. Ring Road, Khoraj, Ahmedabad

                    Hello Sir/Madam. With due respect and humble submission,
                    I want to make this request regarding the noise pollution made by unnecessary honking near the residential areas in Ahmedabad. I felt the problem before and now a days I'm feeling it daily, that yes, this is really a big problem for whole day long. My living place is near to the rail track and on S.P. Ring road, Vaishnodevi Circle, Ahmedabad. We see that the Crossing is not near our resident and some Train Drivers honking the horns very loudly at night. I found that the train use to honk many times and each time they pass by, even though there is nothing near or on the track. This is unnecessary sound that must be stopped to do. It's not like somebody jumps over the track or there is no driver in the engine to control the train. But do it whenever necessary, isn't it? I don't know when my complaint will be actually granted but you can really get us rid of these noise pollution in actual through discussion with superiors. So, with lots of hope I am leaving this complaint and wishing for real Indian(Southern) Railway or wholly Indian development. With Regards, Thanking You.
                    Indian Railways customer support has been notified about the posted complaint.
                    Aug 17, 2022
                    Updated by James Brahmbhatt
                    No Necessary Steps were taken. Still facing the same issue. No one has even seen this Complaint.
                    What is going on? Please look into this and do needful.
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                      S
                      Saigoka
                      from Hyderabad, Andhra Pradesh
                      Apr 6, 2022
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                      Dear sir,

                      I had made a payment through UPI at lakadikapul railway ticket counter a amount of 5300rs. But railway ticket counter staff said it was not received to them . They had confirmed it will refunded with in 2days. But it has not refunded.
                      +2 photos
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                        S
                        Subbu Ramaswamy
                        Apr 5, 2022
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                        Sir, I booked a ticket from Coimbatore Jn to MGR Chennai Central vide PNR number [protected] with a status of RAC 124 while booking, and my present status is RAC/S1/71. Subsequently I booked another ticket for the same destination vide PNR Number [protected] with status of WL 46 and the present status is CFN/S7/41.Please kindly clarify under what basis is the tickets are getting confirmed and why the priority of confirmation is given to waiting list tickets rather than the RAC tickets. We have booked a RAC ticket anticipating the priority of confirmation would be given to the RAC than a waiting list.
                        We kindly request you to reply immediately to proceed further with a competent forum and complaint to the railway board for necessary action and redressal of my complaint.
                        Indian Railways customer support has been notified about the posted complaint.
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                          R
                          Renu Verma19
                          Apr 5, 2022
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                          Dear Team,
                          I booked my ticket in train BJU GONDIA EXP (15231) with PNR [protected] journey date 17/03/2022 since train was running late by more than 6 hours to my boarding station. I filed my TDR with reason "TRAIN LATE MORE THAN THREE HOURS AND PASSENGER NOT TRAVELLED". and for same journey I booked another ticket on another train CHHATTISGARH EXP (18237) PNR [protected] and travelled in it instead of BJU GONDIA EXP (15231). But Indian Railway Repudiate my TDR with false and invalid reason that "NO EDR HAS BEEN FED AGAINST PNR AS PARTY HAS TRAVELLED". But as I was not travelled in that train (15231) and travelled in train (18237) I am eligible for refund. Please help to get refund.
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                            G
                            Ganireddi venkat
                            Apr 3, 2022
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                            Pathetic condition of sewage drainage system in railway quaters
                            Sir
                            It is to bring in your kind concern that the condition of sewage drainage system in 2 type quaters of railways in Gooty (GTL div) is in very bad condition. There have been regular chokage of drain in my quater and the sewage pipes not working well. Written complaints so may times to but no proper steps have been taken to solve this problem for a long run. It feels very disgusting to live in such condition. Does the railway employes don't even deserve a good accommodation?
                            House number: 524/A, Railway quarters, Gooty
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                              P
                              Pankaj sarswa
                              Apr 2, 2022
                              Resolved
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                              Resolved

                              I am travelling in Sgnr Jlwc Express(22998) . My charging socket is not working.
                              Date of Journey-2 April 2022
                              Next station- SOG
                              Coach-S9
                              Berth-7
                              PNR - [protected]
                              Jun 18, 2022
                              Complaint marked as Resolved 
                              Resolved very quickly.
                              Indian Railways customer support has been notified about the posted complaint.
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                                K
                                Ketan_Parikh
                                from Ahmedabad, Gujarat
                                Apr 2, 2022
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                                PNR No [protected]
                                Date of Journey : 02/04/2022
                                Train no : 12933 : Karnavati Exp
                                From Vapi to Ahmedabad
                                Seat : C4 No 01

                                Experienced useless toilets in above train.
                                C4 one western toilet was not possible to lock the door from inside. Second toilet awaited for 15 Min it was locked

                                Than go to C3, useless Jet Spray no pressure, No toilet paper seen in any toilet.

                                This is not expected from Western line Trains.

                                Immediate action against negligence and it shall be immodestly corrected. will appreciate for action. Taken and corrections done. So that other passengers can not suffer.

                                All credentials are useless online show baaji, shall keep supervision of coaches so that public can not suffer.
                                Indian Railways customer support has been notified about the posted complaint.
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                                  H
                                  HimanshiPuneet
                                  Apr 2, 2022
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                                  Sir please arrange a #Stoppage at #खुर्जा जंक्शन गाड़ी संख्या 02324 बाड़मेर -हावड़ा। खुर्जा - अलीगढ़ रेल मार्ग पर जोधपुर, जयपुर एवं राजस्थान से कोई भी सीधा रेल संपर्क नहीं होने के कारण यात्रियों को दिल्ली से रेल बदलने में बहुत परेशानी का सामना करना पड़ता है। कृपया उपरोक्त गाड़ी को खुर्जा पर stop दें। खुर्जा की आबादी 5 lakhs के करीब है एवं यह एक औद्योगिक नगरी होने के बाद भी कोई सीधा रेल संपर्क नहीं है। जब कि संपर्क नहीं होने से इसके पास मुख्य नगर जैसे अनूप शहर, शिकारपुर, डिबाई, जेवर (अंतरराष्ट्रीय एयरपोर्ट) अलीगढ़, के यात्रियों को आगे सफर करने के लिए दिल्ली जाना पड़ता है। इस खुर्जा जंक्शन से जेवर के लिए सबसे सीधा एवं रेलवे का एक मात्र संपर्क मार्ग है। कृपया उपरोक्त गाड़ी को खुर्जा पर 1 min का ठहराव दें। धन्यवाद
                                  Indian Railways customer support has been notified about the posted complaint.
                                  Apr 26, 2022
                                  Updated by HimanshiPuneet
                                  No reply yet
                                  Apr 26, 2022
                                  Updated by HimanshiPuneet
                                  Sir please arrange a #Stoppage at #खुर्जा जंक्शन गाड़ी संख्या 12323 / 24 बाड़मेर -हावड़ा। खुर्जा - अलीगढ़ रेल मार्ग पर जोधपुर, जयपुर एवं राजस्थान से कोई भी सीधा रेल संपर्क नहीं होने के कारण यात्रियों को दिल्ली से रेल बदलने में बहुत परेशानी का सामना करना पड़ता है। कृपया उपरोक्त गाड़ी को खुर्जा पर stop दें। खुर्जा की आबादी 5 lakhs के करीब है एवं यह एक औद्योगिक नगरी होने के बाद भी कोई सीधा रेल संपर्क नहीं है। जब कि संपर्क नहीं होने से इसके पास मुख्य नगर जैसे अनूप शहर, शिकारपुर, डिबाई, जेवर (अंतरराष्ट्रीय एयरपोर्ट) अलीगढ़, के यात्रियों को आगे सफर करने के लिए दिल्ली जाना पड़ता है। इस खुर्जा जंक्शन से जेवर के लिए सबसे सीधा एवं रेलवे का एक मात्र संपर्क मार्ग है। कृपया उपरोक्त गाड़ी को खुर्जा पर 1 min का ठहराव दें। धन्यवाद
                                  Sir please arrange a #Stoppage at #खुर्जा जंक्शन गाड़ी संख्या 12324 बाड़मेर -हावड़ा। खुर्जा - अलीगढ़ रेल मार्ग पर जोधपुर, जयपुर एवं राजस्थान से कोई भी सीधा रेल संपर्क नहीं होने के कारण यात्रियों को दिल्ली से रेल बदलने में बहुत परेशानी का सामना करना पड़ता है। कृपया उपरोक्त गाड़ी को खुर्जा पर stop दें। खुर्जा की आबादी 5 lakhs के करीब है एवं यह एक औद्योगिक नगरी होने के बाद भी कोई सीधा रेल संपर्क नहीं है। जब कि संपर्क नहीं होने से इसके पास मुख्य नगर जैसे अनूप शहर, शिकारपुर, डिबाई, जेवर (अंतरराष्ट्रीय एयरपोर्ट) अलीगढ़, के यात्रियों को आगे सफर करने के लिए दिल्ली जाना पड़ता है। इस खुर्जा जंक्शन से जेवर के लिए सबसे सीधा एवं रेलवे का एक मात्र संपर्क मार्ग है। कृपया उपरोक्त गाड़ी को खुर्जा पर 1 min का ठहराव दें। धन्यवाद
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                                    I
                                    indrajitbabula
                                    from KOLKATA, West Bengal
                                    Mar 31, 2022
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                                    Address: Kalyan Nagar Khardah 700112

                                    Hi all,

                                    I Recharged my wallet with Rs.100 money and it has been debited from my account but in recharge history it still showing Recharge initiated wallet balance not get updated. My Account is associated with mobile no [protected].The transaction was made through paytm upi.

                                    The UPI Transaction ID:[protected]
                                    Order ID: [protected]
                                    Paid at 9:19 AM on 31-Mar-2022
                                    And Mobile no is [protected]

                                    I have contacted my bank and they confirmed that the acquirer account that is [protected]@paytm has received the amount .

                                    HDFC Bank: Rs 100.00 debited from a/c **0885 on 31-03-22 to VPA [protected]@paytm(UPI Ref No[protected]. Not you? Call on [protected] to report
                                    +2 photos
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                                      Indian2050
                                      Mar 28, 2022
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                                      Address: Howrah station

                                      There is a lobby at Howrah station.
                                      Howrah station coolie is charging high amount than rate chart and not listing to us.
                                      Please has a vigilance on that. I had paid Rs. 400 for 5 nos. Of luggage, for each luggage they are charging Rs. 100/-, which was carried by trolly only.

                                      They are saying trolly rent is Rs. 200 to drop inside.

                                      Kindly check the same on rates and pls resolve.. as they are becoming very aggressive in case you ask for rate chart.
                                      Date of travel from Howrah 27th Mar'22.
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