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Indian Railways Complaints & Reviews

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Updated: Dec 4, 2025
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Indian Railways reviews & complaints page 19

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A
Adv. Anuradha Vasisht
Jun 15, 2022
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Address: india

I booked the below mentioned ticket in first AC.
PNR [protected]
Train 22182 NZM JBP SF EXP
Dt :3-5-2022
Boarding station -NZM
ReservedUpTo -JBP
CLASS -1A
P1 Cur Stat -H1, G19
P2 Cur Stat -H1, G20
ChartStatus -PREPARED
Coach Position-4

On the date of travel the Ac and the lights were not working for the first 2 hours. Despite paying for the services we did not receive the same and suffered discomfort. i want compensation for the discomfort suffered by me and for deficiency in services on part of the Indian Railways.
Indian Railways customer support has been notified about the posted complaint.
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    B
    bijugvr
    from Guruvayur, Kerala
    Jun 15, 2022
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    Dear Sir,

    I had an emergency travel on yesterday[protected].I reached railway station at 12.41 and took II MAIL/EXP ticket from Thrissur to Alappuzha.The next train is Netravti Express(No 16345).I approached the TTE for birth and showed my ticket.He told that is ticket is not valid.He told that seat is available.I was ready to pay.I was shocked when he gave the receipt.He charged Rs.300 for conversion and rs.250 excess fare.I paid total Rs.550 for the travelling. I paid Rs.60 for the first ticket and Rs.550 for the second one. Total coast is 610 for the travel between Thrissur to Alappuzha in non AC compartment.I traveled with ticket. I approached TTE for conversion.I am sending copy of ticket and receipt with this request.I feel very bad about the incident.

    Biju K B
    Kaniraparambil (H)
    Guruvayur-680101
    Thrissur-Kerala
    Mob- [protected]
    +2 photos
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      U
      Uzma Aijaz
      Jun 13, 2022
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      Address: Indian railways

      The service of trains is degrading day by day. Pathetic service by indian railways. Trains are late by 7-8 hours on a regular basis. If someone thinks of reaching on time, he or she can never arrive on time. Indian railways is deteriorating its service and seriously needs to improve or else they will be in big trouble.
      Indian Railways customer support has been notified about the posted complaint.
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        A
        Akki@20
        Jun 13, 2022
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        Sir I am travelling to Delhi from the Shramjeevi Express (12391). In the Sleeper Coach, the unreserved ticket holders have occupied the Reserved seats and are creating difficulty for the reserved ticket holders. Approx 7 to 8 people are sitting on a particular seat and they even have blocked the way for other people's as well.
        I am currently in S4 Coach.
        Sir kindly take suitable action as soon as possible to make our journey pleasant.
        Thank You
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          D
          from Kolkata, West Bengal
          Jun 13, 2022
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          PNR:- [protected]
          AC COACH NO.-C1/10

          TTE Misbehaved, He has no sense to respect a Lady in train, It seems that he may don't have any mother and sister, If a lady is alone they think that they can do whatever they want. Very Shame on him, I want to file a case on him, just I need his name.

          Request Senior Officer to pls. take the action against him or I have to do something.
          Indian Railways customer support has been notified about the posted complaint.
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            S
            saathe
            Jun 11, 2022
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            Address: South Eastern Railway headquarters, Kolkata

            Train Running Late Complaint (SECR/SER, Dt 05/06/2022)
            We travelled by this train from Nagpur to Panvel on 05/06/2022.
            The train (#20822) status as departed from Santaragachi up to Jharsuguda was 'in time'. However, at Bilaspur it reached about 1 hr late (trains on SECR route invariably always get late on this route, I don't know why?). However it arrived at Nagpur about 6 hrs late! Vidarbha Express was brought before this train and it arrived 20 minutes before time (16:40). Hence train # 20822 was kept stranded outside Nagpur station till Vidarbha departed @ 17:05 hrs. Still, we wonder why #20822 arrived only @ 17:35 hrs! Subsequently on Nagpur-Bhusaval route the superfast trains make up time (Duronto exp/others) since there is no halt in between. However, it stopped indiscreetly at small stations in between (e.g. Kaotha) and reached Bhusaval @ 00:05 hrs i.e. 7.5 hrs late. This course continued till morning next day when Duronto (#12290) overtook our train at Asangaon. It further got delayed and arrived at Panvel 9 hrs late (08.30 am on 06/06/2022 vs. 23.40 hrs on 05/06/2022 right time)).
            During my last complaint too I have highlighted that the train arrived 2 hrs late at Panvel on 18/04/2022.
            It is reiterated here that for Nagpur to Panvel journey this is very convenient train since we don't have to go to Mumbai CSMT & then back by public transport (e.g. as for Duronto). However, if it runs late perennially, doubts are cast in passengers’ minds whether the railway administrationis interested in running this train and wants to stop this by perennially making it late?
            If the answer is ‘no’, then please attend this urgently and also increase the train frequency.
            Indian Railways customer support has been notified about the posted complaint.
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              A
              akkisingh10007
              Jun 10, 2022
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              This is to complaint that train number 01776 is always late. If you don't have the value of customers time then why do you ask for the ticket fair. The train is almost everyday late by 30 minutes, what's the use of this train then?
              Customers plans their routine and your service destroys this, if this doesn't get fixed next time I'm going to tweet to your senior DRM and you will have to face the consequences.
              Indian Railways customer support has been notified about the posted complaint.
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                M
                Madhuri Siripurapu
                Jun 10, 2022
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                We are travelling in AP express from Vijayawada to New Delhi. We are very much disappointed with Indian railways for their facilities. We have booked 2 tier ac, they have charged around Rs. 3000 per ticket. But the facilities provided are even worst than general compartments. We have been seeing cockroaches bugs roaming freely in compartment and even on beds and blankets. Washroom facilities were also worst. When we are paying huge amount per ticket along with the additional taxes and charges, least we expect is cockroaches and bugs around us. Does Indian railways expect us to carry disinfectant sprays along with our luggage everytime we travel?

                We are having a terrible experience now. Indian Railways and Hon'ble Railway Minister have to take strict precautions to ensure passengers have a safe and happy journey.
                +1 photos
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                  A
                  Abhi4382
                  from Ludhiana, Punjab
                  Jun 10, 2022
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                  Dear team,

                  i have booked 2 tickets from the railyatri application and the booking was successful booking id: 3040090 & 2890938 booking id: . But due to some personal issue, i have canceled both tickets. I have not received my refund yet it's been more than 10 days.
                  Your gateway is accepting payment on time but during the refund, your gateway is not able to initiate the payment to the gateway. Kindly let me know which gateway is not working for you or mine. I have booked a ticket from irctc due to some technical issue ticket not booked got the refind of the same within 4 days and you guys are taking more than 15 days still no update on the same.
                  +4 photos
                  Indian Railways customer support has been notified about the posted complaint.
                  Jun 10, 2022
                  Updated by Abhi4382
                  Not resolved till now totally frustrated
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                    D
                    Darshit D
                    from Amritsar, Punjab
                    Jun 9, 2022
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                    Resolved

                    Train not touched departure station and diverted. Passenger did not travel. Yet only received partial refund. Tdr was filed many hours before departure, When passenger were notified.

                    Train 12268- 01/06/2022
                    PNR Number [protected]
                    PNR Number [protected]
                    Jun 21, 2022
                    Complaint marked as Resolved 
                    Indian Railways customer support has been notified about the posted complaint.
                    Not resolved
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                      A
                      Arun Lahoti
                      Jun 7, 2022
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                      Address: Udaipur

                      I want to send One Two Wheeler from Udaipur to Bengaluru KSR, when I went to Parcel Office they have asked me to buy a Confirm Ticket other than parcel charges. Firstly I am not able to understand why a Ticket is required other than Parcel Charges, no logic buying extra Confirm Ticket from the station of Origen to the station to be reached the parcel. Suppose if I will buy a ticket also, nobody will be travelling on same ticket and that seat will be vacant whole the route, no meaning buying that ticket and nobody is travelling on that ticket, It's one incident, everyday so many parcel must be going on, how railway is earning on these tickets as well no of seats is going vacant due to this
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                        R
                        Rishikesh sen
                        Jun 7, 2022
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                        Some peoples were sitted here in our seat we are traveling from jabalpur junction to secundrabad junction... people were missbehaving with uss and a girl passenger is also with me ...we are traveling in this train no.12792
                        And our PNR no. Is [protected] please help uss...
                        +1 photos
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                          A
                          Adyasha Khatua
                          Jun 6, 2022
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                          Address: Shree Sai bhavan, Rohit falia, Kilvaninaka, silvassa, Dadra and Nagar haveli

                          I was travelling through the train no. 22910 valsad Puri express ( 2nd AC seat no. 17 and 20) on 19 may 2022 from Valsad to Dhenkanal in which I lost my gold jewellery which would cost around 3 lakhs. It was a bag which consists of 2 gold chains, 2 diamond rings, 1 gold ring, 3 sets of earrings, and some silver jewels . When we came to know about it, we thought that we forgot to bring that bag but after 20 days when we returned back, we found no bag in our house!!
                          I request to the railway authorities to look into the matter . I apologise for my carelessness but please please help us. We would be highly grateful and thankful to you . Please do inquiry on the following situation . Please...
                          Thank you
                          Adyasha Khatua
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                            V
                            VikasoMahajan
                            from Nashik, Maharashtra
                            Jun 6, 2022
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                            Resolved

                            Dear sir,
                            29 may ii have booked train ticket wanted to travel to my native due to my mother was expired that day and train was late almost 12 hours i immediately cancel ticket but still I hve not got refund amount in my bank account foll are deatails:

                            [protected] for reason Train Late More Than Three Hours and Passenger Not Travelled., has been received and the Reference No for this is :[protected].

                            Thanks
                            Vikas Mahajan [protected]
                            +1 photos
                            Aug 2, 2022
                            Complaint marked as Resolved 
                            resolved
                            Indian Railways customer support has been notified about the posted complaint.
                            Jun 06, 2022
                            Updated by VikasoMahajan
                            Thanks
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                              K
                              Kunjan Sheth
                              Jun 3, 2022
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                              Kindly do the needful to clean toilets and fill water tanks. Long distance train must have this.
                              Train No 09005
                              Bandra Izzatnagar trian
                              Train has departed from Vadodara and will reach Ratlam by 20.00
                              Coach no A1
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                                F
                                Fizz Lord
                                May 31, 2022
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                                I am in train 12971 coach B1 berth 30. Charging is partially working it hafs current leak. Mobile don't work properly while charging. Pnr no [protected]. Date 31/05/22
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                                  E
                                  Experimental Masti
                                  May 31, 2022
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                                  I have to travel to kanpur from bareilly but the train named ASR CNB SF has not started till yet from amritsar and it had been more than 3 hours till now. I have my exam in Kanpur and there is such a delay and negligience from the train. Hope the authorities will see in this matter.
                                  Indian Railways customer support has been notified about the posted complaint.
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                                    S
                                    SM islam
                                    from Mumbai, Maharashtra
                                    May 27, 2022
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                                    01020_Mumbai LTT AC SF Special, B1
                                    Seat 47-48
                                    Charging point is not working
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                                      Mani1607
                                      from Patna, Bihar
                                      May 26, 2022
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                                      Name- Manisha sharma
                                      Seat- 64, B10
                                      There is no electricity in the electricity board since a few hours. Kindly resolve.
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                                        V
                                        Vikas@72533
                                        May 25, 2022
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                                        11071 S5 seat no. 41 full coach charging point is not working it was start for sometime then again off. Please fix it ASAP
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