Indian Railways Complaints & Reviews

Hi,

We are regular customers for circar express 17643.. Always this train will take to reach more tine than expected... Everytime it is getting delayed 1 to 2 hours... Always this will be stopped for other trains... Why you are atopping only this train for others 15 to 20 mins unnecessarily... Just because of other trains you are wasting our money and time... We also paying the same amount still it is getting delayed... Pls change train name from express to passenger and reduce costs... So that customer will satisfy atlesast

I am below 18, and I was travelling alone yesterday 11 May, from Gaya to New Delhi from Mahabodhi express, coach no.-A2, seat - 36, sideupper, and passage of AC was above me, I was suffering from cold, cough and headache, and below my seat that is Side lower (35) was empty from Kanpur central, and no booking was from there, until and unless TET allow someone to sit, so I thought if I request him that please allow me to sleep at side lower and if anyone comes to you then please alot side upper bearth, as I was not well, may be it's not legal, but instead o[censored]nderstanding me, TET (R K Gupta)(name not so sure) was so arrogant, he talked so rudely that he made me cry at my worst situation, he shouted at me..Is this because I am a teeanager, because if in place of me had been there any adult then I must say the situation would be different...now I request you to take strict action

Sir,

Sadul shahar-335062 reservation counter room is lock without lunch and tea break at 12:30pm now.

I need 2nos tickets for delhi and BBS to jjkr.

I visit station master office.

Duty employee found there. I request him for come soon. He is dealing miss behaviour with me and told wait for 15 mints.
I wait but he not came.
So I left the window.
Please do needful for regular service so that like this not happen in future.

Thanks,

Ramesh singh

[protected]

Sir, iam b chandrappa booked college lab machine no [protected] booked in new delhi to tirupathi one woodencart. It contain a machine, on 17/04/2017 not received still today phone no [protected]mail i'd. [protected]@gmail.com plz tell me where it is. I ready to received at that place it is my job o problem i am attend in thirsty parcel office daily. But no use he said that train stop only 5minutes in tirupathi so not left the goods my college correspondent not pay my salary still today because of this.

Sir,
I am traveling with my father, my seat has been confirmed.
Coach attendent has given two bed roll for both seat.
But he is forced us to return these two before reach patna.
He said, bed roll must be return at patna as per railway rule.
After hot discussion, attendent has taken bed roll.
BuT I have reservation up to rajgir.
This is 100km from patna.
Attendent said, if you complaint then no any action take from railway side.

Kindly assist.
My father is suffering from spinal health issue.
Bed roll is help him.

Details
PNR-[protected]
Trn:12392
Dt:[protected]
Frm NDLS to RGD
Cls:3A
P1-RC, B3, 31
P2-RC, B3, 31

Thanks
SachIn kumar
Mob. [protected]
Email - [protected]@gmail.com

Travelling on 11th may 2017 in 17307 basava express from bengaluru to gulbarga (Kalburgi).
Pnr - [protected]. Se1 bogie. Extra bogie added that day.
This is regarding a fan which was about to get dislodged and is a potential threat to a persons life.
Writing this complaint at wee hours at 5 am because that fan could hurt anyone anytime.
Also lodged a complaint via sms regarding cleaning of coach to 58888 on the same day but no one responded and i dint bother because it did not do any harm but required some self cleaning but this one could be a potential harm to anyone's life who is travelling. Kindly look in to the matter and get it corrected asap...

Your humble indian citizen.

Thank you railways.

I had confirmed ticket from LTT to Ratnagiri, but the ticket numbers assigned to me are not there in the boogie assigned to me. This is some serious mistake by indian railways and strict action should be against those who are responsible for this mess. Seats are only till 60 but bookings are done till 90. Many peoples are suffering because of mistakes done by indian railway officers.
Below are my seat details Mandar petkar D/18 - 90, Kedar petkar D/18 - 89.
Train Number : 01045.
Incident Date Time : 29/04/2017 05:48:00
PNR No. : [protected]

For my above complaint raised on 29-April-2017, I received an unacceptable reply stating "Sir, The aforementioned train 01045 consists of General(GS) and Chair car(CZ) coaches, GS has 90 seats and CZ has 108 seats." I think the officer which have given this reply has not studied this issue properly. So request again to look into this and take strict action against whoever is responsible for this

I accidently left behind my dell laptop in a black bag with 'etisilat' written on it in thirunelveli-mumbai dadar express (22630) at 20:30 hours on 10/05/2017 while getting out at kannur main station. Please please help me find it. I badly want to get it as soon as possible. My number. [protected].
Anyone who gets it or knows about it please contact me.

Train No. 12260. PNR:[protected]. date: 09.05.2017
This Sealdah Duronto was supposed to reach at 12.35 pm but it was 2 hours late and the passengers were not provided any food during lunch time. Labelling it as a premium train, you are charging extra bucks but when it comes to provide better service it is still poor. Why so? Please explain. There must be refund of money that you have charged extra and also for the inconvenience caused.

The customer is charged 1630 RS (3AC) for old quality coach(8 yrs old) and its maintenance is worse the seats are very uncomfortable and outside is damaged worn out 70% and with this quality of coaches the passengers life is at stake
foul smell and unhygienic toilets makes more worse particularly the coach B10 I am being charged for quality and safety as per IRCTC guidelines

Who is responsible after something is happened to the passenger and who will be accountable to his family

I have submiited TDR at kanpur central for PNR no [protected] for train no 22634 bengaluru rajdhani express class 3 A journey from agra to ksr bengaluru for four passenger amount Rs 10900/- reason for tdr is that system cannot refund.
At kanpur central i was told that refund will be made within 90 days but it is not made so for.
How much time it will take to refund.
it is requested to refund at the earliest.
email [protected]@yahoo. com
mobile [protected]

We had traveled from Vadodara to Gangapur City on 06/05/2017 (PNR: [protected]) and had unpleasant experience:

There were atleast 200% passengers in our S4 (in our compartment there were 17 passengers in place on 8). TTE came and checked tickets of only passengers who had confirmed tickets and did not bother about others.

- There was no chance of sleeping as lights were ON and unreserved passengers were talking loudly or listening music on mobile
- Unreserved passengers were lying on floor so it was not possible for others to go and use toilet
- Unreserved passengers had closed doors so it was not possible to get even drinking water

While I could see that TTE had just shown his face only to see tickets of authorized passengers, who is responsible for safety and security of passengers as well as their luggage. Can wait listed passengers travel in reserved compartments? How come there were more than 100% passengers? I don't think IR sells more than 100% berths under wait listed. If it is the case then why TTE did not check tickets of passengers without ticket or improper ticket?

Feeling shocked with the effots taken by the government for #swachh Bharat campaign
#3day route train with more than 20 fully AC compartments # Special train
STILL
#No dustbin in the entire train #No pentry cart
Random kids selling teas and horrible foods at astonishing prices. coach attendant selling local and unsafe water bottles at super high rates # feeling helpless
#Train 04425 Kochuveli to Nizamuddin #B3 seat 40 # PNR [protected] #jouney started 8th may 2017
#looking for some quick action
# time to testify the claims of Railway ministry that
°A responsive 24x7 complaint resolution mechanism employed through the use of social media
°Cleanliness: Swachh Rail, Swachh Bharat campaign, Clean my Coach Service launched, third party cleanliness audits conducted for stations

Respected sir,
Iam mukesh. J. Rawal from chennai as i was travelling from ahemedabad to chennai. On 06/05/2017 during midnight at 12.30 am i had kept my mobile phone for charging between the chandarpur and balharshah station of maharashtra. I felt a sleep for five minutes when i woke up i have found that my phone is missing. It is being stealed by someone. During that time. I was in coach s6 seat number 39 navjeevan express train number 12655. My mobile & model number is letv 1s
Imei number= [protected]. I kindly request you to please help me to find my mobile or block this mobile for further future safety.
Regards: mukesh : [protected]/[protected]
Email: [protected]@gmail.com
Note : i have attachment my invoice copy
Thank you

On[protected] I traveled from Coimbatore to Goa on the Bikaner express train number 22476. My PNR is [protected]. I slept on the A2-9 berth a lower one. I had the 8 and 10 berths, but I exchanged one of this for the number 9. I left the train on Madgaon station around 5:00 am. My kindle was on the net bag attached to the wall.
If found, Please call me on this number [protected] or send a message to this email: [protected]@yahoo.com.mx. My name is Isa

Thanks

Dear Sir/Madam,
On 5th May, 2017 at 20.15 hrs, one Mr.Jaffer who was manning the tea stall cum condiments stall in platform no.5 of Bengaluru city railway station refused to accept genuine 10 rs coins saying they have been advised not to accept them even if they were genuine.He also refused to accept any notes of higher denomination and insisted on giving exact change of 15 rs or 20 rs.by way of notes only. Unfortunately, I had notes of only higher denominations(100 and above) and did not have any other change. He even threatened me to go and complain to whomever. If this is the attitude of railway employees and if they don't accept genuine legal tenders, I wonder what the common man can do in private establishment. Please take necessary punitive action and make sure genuine notes and coins are accepted all over the railways. I have image and video proof of the whole episode, please let me know how to share.
Thank you for your patience.
Vijay

I had booked e-tickets between than to bhopal & back. Thesame was cacelled one day prior to date of journey as it was not confirmed. I had claimed the refund. However before the refunded was credited to my acctt. I had closed my bank acctt. From which the payment was made.
Pnr tna to bpl :[protected]
Bpl to kyn jn : [protected]
Kindly let me know how will i get the refund.

Dear Sir.
I have booked a machine from ADI to CAN on 27-4-17. But still the material has not reached CAN. When enquired at KANNUR station they are saying there are 100 station it would have been unloaded anywhere. Hence we Dont know we're the material is. It will take months to find it.

They are saying it will take lot of time to find it. Im a small shop owner who do business by polishing the glass. If I don't receive that machine I won't be able to work and I'm losing my lively hood.

Material booked station : Ahemadabad
To : kannur
Via : BSR
Receipt no :08 B 142533

This is affecting my livelihood kindly go the need full.

Attached bill copy

I am sohel from teghari under rejinagar police station. My nearby station name is sirajnagar halt. I am a daily passenger. Two weeks ago when i was returning home from ranaghat station to sirajnagar, the ticket master of ranaghat station returned me rs10 of 5*2 rupees coin.
But next day when i went to purchase a ticket i submitted those same coins... But they refused and informed me that they are instructed not to receive coins..
So sir/madam i want to know whether the information is true or they are lieing to us.
Sir/madam, most common passengers are the worst sufferes.
Sir/madam if the information is true please inform me in reply or if the information is wrong please take nessesary action to relieve the common passengers from harresments. My email id is [protected]@gmail.com.
Sir/madam i am waiting for your fast reply.

Dear sir,

I chandrashekar aged 59 was traveling with my wife meena aged 53, son ananthakrishnan aged 27 daughter in law smita bansal aged 29 in ac 2 tier pnr no [protected] dated 29/04/17 train no 22649 yercaud express from chennai to salem.

I got up at 345 am from my berth no 11 in coach no ha1 and went to european toilet. Subsequently at salem at my relatives house, i realized the loss of my purse (Made out of vinyl cloth in the pattern of 1000rs currency), it contained two canara bank medical insurance cards, my icici credit card (Now blocked) and currency of one or two 500 re notes and three hundred rs and some amount in ten re notes.

I would be delighted to hear about my purse thru email so that i collect it later

Regards
Chandrashekar. R
Ashoknagar chennai 600083
Email [protected]@gmail.com