Indian Railways Complaints & Reviews

I had confirmed ticket from LTT to Ratnagiri, but the ticket numbers assigned to me are not there in the boogie assigned to me. This is some serious mistake by indian railways and strict action should be against those who are responsible for this mess. Seats are only till 60 but bookings are done till 90. Many peoples are suffering because of mistakes done by indian railway officers.
Below are my seat details Mandar petkar D/18 - 90, Kedar petkar D/18 - 89.
Train Number : 01045.
Incident Date Time : 29/04/2017 05:48:00
PNR No. : [protected]

For my above complaint raised on 29-April-2017, I received an unacceptable reply stating "Sir, The aforementioned train 01045 consists of General(GS) and Chair car(CZ) coaches, GS has 90 seats and CZ has 108 seats." I think the officer which have given this reply has not studied this issue properly. So request again to look into this and take strict action against whoever is responsible for this

I accidently left behind my dell laptop in a black bag with 'etisilat' written on it in thirunelveli-mumbai dadar express (22630) at 20:30 hours on 10/05/2017 while getting out at kannur main station. Please please help me find it. I badly want to get it as soon as possible. My number. [protected].
Anyone who gets it or knows about it please contact me.

Train No. 12260. PNR:[protected]. date: 09.05.2017
This Sealdah Duronto was supposed to reach at 12.35 pm but it was 2 hours late and the passengers were not provided any food during lunch time. Labelling it as a premium train, you are charging extra bucks but when it comes to provide better service it is still poor. Why so? Please explain. There must be refund of money that you have charged extra and also for the inconvenience caused.

The customer is charged 1630 RS (3AC) for old quality coach(8 yrs old) and its maintenance is worse the seats are very uncomfortable and outside is damaged worn out 70% and with this quality of coaches the passengers life is at stake
foul smell and unhygienic toilets makes more worse particularly the coach B10 I am being charged for quality and safety as per IRCTC guidelines

Who is responsible after something is happened to the passenger and who will be accountable to his family

I have submiited TDR at kanpur central for PNR no [protected] for train no 22634 bengaluru rajdhani express class 3 A journey from agra to ksr bengaluru for four passenger amount Rs 10900/- reason for tdr is that system cannot refund.
At kanpur central i was told that refund will be made within 90 days but it is not made so for.
How much time it will take to refund.
it is requested to refund at the earliest.
email [protected]@yahoo. com
mobile [protected]

We had traveled from Vadodara to Gangapur City on 06/05/2017 (PNR: [protected]) and had unpleasant experience:

There were atleast 200% passengers in our S4 (in our compartment there were 17 passengers in place on 8). TTE came and checked tickets of only passengers who had confirmed tickets and did not bother about others.

- There was no chance of sleeping as lights were ON and unreserved passengers were talking loudly or listening music on mobile
- Unreserved passengers were lying on floor so it was not possible for others to go and use toilet
- Unreserved passengers had closed doors so it was not possible to get even drinking water

While I could see that TTE had just shown his face only to see tickets of authorized passengers, who is responsible for safety and security of passengers as well as their luggage. Can wait listed passengers travel in reserved compartments? How come there were more than 100% passengers? I don't think IR sells more than 100% berths under wait listed. If it is the case then why TTE did not check tickets of passengers without ticket or improper ticket?

Feeling shocked with the effots taken by the government for #swachh Bharat campaign
#3day route train with more than 20 fully AC compartments # Special train
STILL
#No dustbin in the entire train #No pentry cart
Random kids selling teas and horrible foods at astonishing prices. coach attendant selling local and unsafe water bottles at super high rates # feeling helpless
#Train 04425 Kochuveli to Nizamuddin #B3 seat 40 # PNR [protected] #jouney started 8th may 2017
#looking for some quick action
# time to testify the claims of Railway ministry that
°A responsive 24x7 complaint resolution mechanism employed through the use of social media
°Cleanliness: Swachh Rail, Swachh Bharat campaign, Clean my Coach Service launched, third party cleanliness audits conducted for stations

Respected sir,
Iam mukesh. J. Rawal from chennai as i was travelling from ahemedabad to chennai. On 06/05/2017 during midnight at 12.30 am i had kept my mobile phone for charging between the chandarpur and balharshah station of maharashtra. I felt a sleep for five minutes when i woke up i have found that my phone is missing. It is being stealed by someone. During that time. I was in coach s6 seat number 39 navjeevan express train number 12655. My mobile & model number is letv 1s
Imei number= [protected]. I kindly request you to please help me to find my mobile or block this mobile for further future safety.
Regards: mukesh : [protected]/[protected]
Email: [protected]@gmail.com
Note : i have attachment my invoice copy
Thank you

On[protected] I traveled from Coimbatore to Goa on the Bikaner express train number 22476. My PNR is [protected]. I slept on the A2-9 berth a lower one. I had the 8 and 10 berths, but I exchanged one of this for the number 9. I left the train on Madgaon station around 5:00 am. My kindle was on the net bag attached to the wall.
If found, Please call me on this number [protected] or send a message to this email: [protected]@yahoo.com.mx. My name is Isa

Thanks

Dear Sir/Madam,
On 5th May, 2017 at 20.15 hrs, one Mr.Jaffer who was manning the tea stall cum condiments stall in platform no.5 of Bengaluru city railway station refused to accept genuine 10 rs coins saying they have been advised not to accept them even if they were genuine.He also refused to accept any notes of higher denomination and insisted on giving exact change of 15 rs or 20 rs.by way of notes only. Unfortunately, I had notes of only higher denominations(100 and above) and did not have any other change. He even threatened me to go and complain to whomever. If this is the attitude of railway employees and if they don't accept genuine legal tenders, I wonder what the common man can do in private establishment. Please take necessary punitive action and make sure genuine notes and coins are accepted all over the railways. I have image and video proof of the whole episode, please let me know how to share.
Thank you for your patience.
Vijay

I had booked e-tickets between than to bhopal & back. Thesame was cacelled one day prior to date of journey as it was not confirmed. I had claimed the refund. However before the refunded was credited to my acctt. I had closed my bank acctt. From which the payment was made.
Pnr tna to bpl :[protected]
Bpl to kyn jn : [protected]
Kindly let me know how will i get the refund.

Dear Sir.
I have booked a machine from ADI to CAN on 27-4-17. But still the material has not reached CAN. When enquired at KANNUR station they are saying there are 100 station it would have been unloaded anywhere. Hence we Dont know we're the material is. It will take months to find it.

They are saying it will take lot of time to find it. Im a small shop owner who do business by polishing the glass. If I don't receive that machine I won't be able to work and I'm losing my lively hood.

Material booked station : Ahemadabad
To : kannur
Via : BSR
Receipt no :08 B 142533

This is affecting my livelihood kindly go the need full.

Attached bill copy

I am sohel from teghari under rejinagar police station. My nearby station name is sirajnagar halt. I am a daily passenger. Two weeks ago when i was returning home from ranaghat station to sirajnagar, the ticket master of ranaghat station returned me rs10 of 5*2 rupees coin.
But next day when i went to purchase a ticket i submitted those same coins... But they refused and informed me that they are instructed not to receive coins..
So sir/madam i want to know whether the information is true or they are lieing to us.
Sir/madam, most common passengers are the worst sufferes.
Sir/madam if the information is true please inform me in reply or if the information is wrong please take nessesary action to relieve the common passengers from harresments. My email id is [protected]@gmail.com.
Sir/madam i am waiting for your fast reply.

Dear sir,

I chandrashekar aged 59 was traveling with my wife meena aged 53, son ananthakrishnan aged 27 daughter in law smita bansal aged 29 in ac 2 tier pnr no [protected] dated 29/04/17 train no 22649 yercaud express from chennai to salem.

I got up at 345 am from my berth no 11 in coach no ha1 and went to european toilet. Subsequently at salem at my relatives house, i realized the loss of my purse (Made out of vinyl cloth in the pattern of 1000rs currency), it contained two canara bank medical insurance cards, my icici credit card (Now blocked) and currency of one or two 500 re notes and three hundred rs and some amount in ten re notes.

I would be delighted to hear about my purse thru email so that i collect it later

Regards
Chandrashekar. R
Ashoknagar chennai 600083
Email [protected]@gmail.com

I left my book at anand vihar railway station in train 22409 at platform no.5. this train came from gaya to anand vihar railway station today and by mistake i left my book in coach G1 seat no 46.upperberth. pls help me in getting my book back as I'm having my exams on 11th of may only. Please help me. I need my book back as soon as possible. Please contact me on [protected]@gmail.com. please please please help me out .

I booked two tickets from rewari to indore in train number 09302 with a date of journey 5th june and one return ticket in same train with date of journey 9th june. now i had to cancel both the tickets up and down on 5th of may 2017 yet i havenot recieved the refund amount in my account. i request you to lease do the needfull. for convinienve am attaching the screen shots of cancelled tickets...

Pnr no [protected]
Train no./name: 18477 / utkal express
Date of journey: 05-may-2017
Class: sleeper class (Sl)
From: bhubaneswar (Bbs) to: anuppur jn (Apr)
Resv upto: anuppur jn (Apr)
Quota: tatkal (Tq)

On this train, i was travelling and at around night my blue coloured trolly got stolen.in my trolly, there was mba books, blanket, photos and my documents.

I just want my documents back.
I got a call next day that my documents were lying somewhere near danapur railway station. And the guy who called me has handed the documents to some police officials... But i'm unable to track the officials.

Please help.

Prateek kumar chauhan
[protected]@gmail.com

Dear sir,
This is to bring to your kind notice that, we booked ticket via Tatkal from Bangalore to VANIYAMBADI train No. 22626 on 07.05.17, belonging PNR No. [protected]. On coach which we travelled there is malfunction of air conditioner. The total journey was without AC. There is lot of suffocation with out air and too my wife is pregnant, she suffered a lot with out air flow. We paid lot of money for travel but of no use. I request you to take immediate action and refund the amount.

Sir, i booked my bike and a steel box from jodhpur to bhatinda on 28 april 17. The reference no. J 941503. Till date my goods are not received by the parsal office bhatinda. When i enquire about my goods in the parsal office, manager of the parsal office replied me that go and get the slr no. And the train no. Where the goods has been loaded. Sir, i am now lived in bhatinda and its not feasible for me to get to jodhpur and asked for slr no. Or train no.. Even though the parsal office doesn't have any contact no..

Dear sir,

I have booked my motorcycle for transportation from Indore to mugal Sarai on 4/5/17 through shipra express (22911) with builty no. 088888 but it is not delivered at mugal sarai on 5/5/17 (committed delivery date).
And there is no contact no. Available of Indore parcel office in internet.
I am unable to find out weather my bike loaded from Indore or not?, whether it's loaded in different train or unloaded at different station?

I don't know what should i do? How to track my bike location.

Plz help