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Indian Railways Complaints & Reviews

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Last updated Apr 12, 2024
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Indian Railways reviews & complaints page 185

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A
aayush1991
from Ghazipur, Uttar Pradesh
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Tdr done, not refunded

Address:Patna, Bihar, 800008

Dear sir,

This is to inform you that i had booked a ticket, from ludhiana to patna 12 dec 2016 in asr hwh mail (13006) but train is late more than 3 hours, then i filled tdr on 14 dec 2016 00:52:33 hrs but till now i haven't got my refund almost 5 months passed.
My irctc id - virus_81 name - sachin rana

So please take any action regarding this issue asap.

Thank you....
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S
sujit1905
from Madhipura, Bihar
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Regarding seat allocation to senior citizens

Address:Dhanbad, Jharkhand, 826001
Website:consumercomplaints

Dear Sir,
My father aged 70 yrs and mother 62 yrs old along with my nephew 25 yrs old are going to travel in Duronto Express (Train No-22214) on 25/04/17. The PNR No is [protected] and seat no provided are as B2 43(upper), 46(upper) & 45(middle). As my father and mother both are patients. In spite of giving choice for lower births for senior citizens, the seats allocated are mentioned above.
I therefore request you Sir, keeping...
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Address:700075
Website:Indian Railway

Dear sir,

I have booked ticket in train no: 13141 teesta torsha express from sealdah to falakata vide pnr no: [protected], transaction id: [protected] for journey dated : 18.04.2017 which was waiting list but today morning i got sms and checked pnr status where ticket being confirmed and seat alloted a1 33, 32, 34 (Sms time 18.04.17 0.93 am) and shwoing chart prepared after same time i have cancel my ticket vide cancellation...
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V
Vibin Kumar
from Bengaluru, Karnataka
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Huge delay in commutation while travelling from EKM - SBC

Address:560035

I traveled in Ernakulam - Bangalore SF Express(Train No.:12678) on 16th Apr'17 along with my family with 2 kids out of which 1 is an infant of around 3 months.
The train reached the destination with almost 6hrs delay, This huge delay caused inconvenience to my family as well as lot of travellers on that day especially who were travelling along with small kids.

We didn't understand why such a huge delay for short distance...
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V
vsrawat303
from Mumbai, Maharashtra
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Wrong information

Address:New Delhi, Delhi, 110065

Dear sir

I had reservation of three train tickets of kalka shatabdi delhi – chandigarh train no 12011 &pnr [protected] departure on sunday i. E 16.04.2017. On saturday at 6.45 pm i received following message reading as here under :-

Dear mr rawal,

Your train ticket with pnr [protected] kalka shatabdi train no 12011 to chandigarh has been cancelled due to technical reasons. We would request you...
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S
shahkk77
from Hyderabad, Telangana
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Abnormal jerks observation

I observed abnormal jerks in train 12286 several times during my journey on 17-18 april before reaching final destination i. E., secunderabad.
Please arrange to do the needful to avoid any mishaps in future travels. I hope, it should be part of all critical checks before train departure on long distance routes.
The jerks have been observed at different speeds. Those were felt sudden and severe at higher train speed led me to...
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S
Shashisharma
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AC ticket not got confirmed

Address:560073

Hello team,

I am shashi sharma from bangalore and i have booked ticked from bangalore to itarasi in karnataka exp 12626 pnr no-[protected] date of journey today[protected].

As of now my current ticket status is w. L 21 and i can see there is one option called premium tatkal where we have 3 ac 14, 2 ac 7 tickets are available.

Can some one explain me why this is happening if you guys are not able...
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U
Unis Preethy
from Jagtial, Telangana
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Unable to travel comfortably in reservation due to lot of open tickets

Address:600003

Today while travelling in Allephey Dhanbhad express from Chennai central to Ongole, I faced the following issues:
• No electricity
• Most of them are unreserved people(Believe Hindi walas) where I didn't find place to stand itself
• The worst thing is, even after complaining this to TTR, he didn't take any proper action
•There seems to be no difference between the people who are properly reserving the tickets...
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T
Tishya
from Kolkata, West Bengal
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Tatkal cancellation refund

Address:Kolkata, West Bengal, 700039

Till date didn't received my refund amount. It was paid online through my debit card. Its almost more than a week. Please refund as soon as possible

PNR:[protected], TRAIN:13113, DOJ:07-04-17, CC, KOAA-BPC, Dep:06:50,
TISHYA GHOSH+1, TQWL 2, TQWL 3,
Fare:980, SC:0.0+PG+INS

Bank Details
Tishya Ghosh
Icici banks chowringhee branches
A/c no[protected]
Ifsc code -...
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S
shaileshverma
from Bengaluru, Karnataka
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Ticket in waiting and refund amount incomplete

Address:492001

PNR Number: [protected]
i booked my ticket 18th march 2017, DOJ 16th April, waiting list that time 9 but after almost one month ticket not confirm. that was too disappointing indian railway service. i get mail refund amount Rs. 1125 credited back to my account. but whenever i booked i paid total Rs. 1425/- so why you deduct my Rs.300/-
first of after one month ticket not confirmed, facing many problem, because its return ticket....
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S
Satpal Choudhary
from Lucknow, Uttar Pradesh
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Unavailability of tickets at halt station Majri Nangal(MTNL)

Address:Rewari, Haryana, 123501
Website:www.indianrailways.gov.in

Today i asked the ticket vender of majri nangal (Mjnl) a hault station to provide tickets for alwar junction, but he provided tickets for khairthal which is 3 stations early from alwar junction. He told to purchase tickets for alwar junction from khairthal.
How a female/senior citizen can purchase tickets during traveling in train.
He doesn't come to distribute tickets many days in a month.
So many passengers have been...
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P
pandeypnb
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non delivery of cycle booked from jabalpur,mp

Address:Jabalpur, Madhya Pradesh

Sir, I HV booked a cycle from jabalpur, mp for delivery at Amethi, up. by train.on 05 April 2017 vide receipt
no [protected]. But till date it is not delivered at Amethi. No where about of booked cycle known to me, nobody is giving response while asking about cycle at railway authority at railway station Amethi. Please look into the matter and instruct the responsible person for its delivery...With thanks...
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Address:679334
Website:Customer service

Sr number 220650
Maq number [protected]
Coimbatore to mangalore

Dear sir
Please see the above reference for the item which is supposed to deliver at mangalore but by mistake porters delivered there at Kannnur station
It is fridge brought by mangalore engineering students for study purposes and it is to be submitted to the college today itself for evaluation
Kindly arrange to return the...
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1
123456nitin
from Delhi, Delhi
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Parcel lost

Address:147004

Dear Sir
I have received a message "2 out of 2 pkgs of PRR No. [protected] unloaded at CSTM from train no. 11058 on[protected]:15". on mobile no:[protected].

Actually these packets have been booked from Gwalior (M.P.) to Patiala (Punjab).
The details of booking as "RSLRS 00754 31/03"

Please tell me when can I receive my packets in Patiala.
pleas inform me at [protected] or nitin.[protected]@gmail.com...
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S
suman vasisht
from Bhilwara, Rajasthan
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Gurgaon railway station--absence of escalator at station and cleanliness

Address:122002

I would like to bring to notice of railway authorities the need for an escalator at the station.I had the opportunity to traval by Ajmer shatabdiand return same day with my wife.This was my first visit from gurgaon .But on return in night I was shocked to find there is no escalator to cross platform which is at such a height that an old man or sick person cant catch train if alone.
You will kindly agree that these days even small shopping...
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M
mural88
from Ernakulam, Kerala
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Railwire internet

Address:Kottayam, Kerala, 686605

I had taken a broadband internet connection from Railwire Internet Services for my DTP Centre.
After two days the connection was automatically disconnected. Even after repeated contacts the company or the dealer could not resolve the issue and reconnect the service. I had requested for refund of Rs.5150/- (amount I paid for installing the internet connection). But the company is reluctant to my complaint and request for refund. Help...
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S
Singhkd02
from Noida, Uttar Pradesh
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Departure late every day

Address:Rewari, Haryana, 123401

59728/Rewari - Sikar Passenger everyday departure late from the rewari junction railway station. It's departure time is 11:40 pm but this train departs after 12 am. Most of travelers are suffering from this problem. So take care about it and request to rewari station master please departs every trains on time to time. So every one can be able there homes on time.
Thanks...
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B
Bhanushali Paresh
from Mumbai, Maharashtra
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Complaint for theft occurs in a. c. compartment

Address:400063

Dear sir,
With reference to the aforesaid, i the undersigned mr. paresh bhanushali, husband of mrs. komal bhanushali who was travel alone with our daughter from mumbai to bhuj in 22903 – bhuj ac s. f. express, her pnr no. was [protected].
The train timing was 11.45 around, from bandra and she travel with our daughter viz. kaavyaa. while travelling, when train reached at surat, she found that her pink purse was lost / theft....
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K
Kanti Kapoor
from Noida, Uttar Pradesh
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Regarding poor catering services in train 12426

Address:New Delhi, Delhi, 110091

Catering services were very poor. Drinking water was hot, ice cream was in melted position. Poor quality of food including very poor quality ice cream, very less quantity of tomato soup.in spite of all these waiter was asking tip.

K k kapoor birth no. A i 39 and 40 from jammu tawi to ndls date of journey was 12 th april and reached ndls on 13th morning
Mobile [protected], [protected] mail [protected]@yahoo.co.in...
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R
Rajeev Daryani
from Raipur, Chhattisgarh
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Delayed trains from Itarsi to jabalpur

Address:487118

इटारसी से जबलपुर की तरफ जाने वाली फ़ास्ट पैसेंजर एवं इंटरसिटी ये दोनों ट्रेने[protected] से आज दिनांक[protected] तक कुछ दिन छोड़कर बाकी दिन कभी भी टाइम पर नहीं चल रही हैं और करकबेल स्टेशन...
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