Indian Railways Complaints & Reviews

Shivganga train from manduadih to new delhi, running late by 4hrs. While total journey time is about 12hrs. This the now days condition in the summer season, everyday this train is running late but no proactive action being taken. Apart from marketing activities if something has been taken care for improvement then might be result will be positive, if you take this as a reference feedback and do something better.

I am traveling by a train called trivandam guwahati express (12507) from howrah. My coach is a1 and seat no is 45. The train is already running late by 5 hours.. There is no water in toilet after bolpur station.. I have been requesting the train staff but no results has come out. Also there is no proper cleaning in ac coaches.. Pls arrange water in next possible station...

Till date we have not refund the same in my account

From: "sanjeev tripathi"
Sent: tue, 07 mar 2017 10:08:52
To: "darshan singh"
Subject: fw: regarding refund of ticket pnr no [protected]

Reminder dt.07.03.2017

From: "sanjeev tripathi"
Sent: mon, 06 mar 2017 10:12:57
To: "darshan singh rawat"
Subject: re: regarding refund of ticket pnr no [protected]

Dear sir,

We already sent the request letter alongwith original railway ticket through trackon courier vide docket no.[protected] dt.18.02.2017 and same already delivered. We request you to kindly pay balance amount rs.1350/- in my account

Details as follows name : sanjeev tripathi
Bank : state bank of bikaner and jaipur
Address : a-3, rajasthan patrika road, kota – 324007
Ifsc code : sbbj0010476
Account no. [protected]

Matter most urgent

Kindly do the neefull
Sanjeev tripathi m-[protected]

With best regards.

Sanjeev tripathi
325 a talwandi
Kota - 324 005
Rajastha (India)
Tel.[protected]
M - [protected]

From: "sanjeev tripathi"
Sent: fri, 03 mar 2017 16:51:47
To: "darshan singh rawat"
Subject: re: regarding refund of ticket pnr no [protected]

Dear sir, we already sent the request letter alongwith original railway ticket through trackon courier vide docket no.[protected] dt.18.02.2017 and same already delivered. We request you to kindly pay balance amount rs.1350/= in my account details as follows name : sanjeev tripathi bank : state bank of bikaner and jaipur address : a-3, rajasthan patrika road, kota – 324007 ifsc code : sbbj0010476 account no. [protected] matter most urgent kindly do the neefull sanjeev tripathi m-[protected]

From: darshan singh rawat
Sent: fri, 17 feb 2017 10:58:25
To: tripathi.[protected]@rediffmail.com
Subject: re: regarding refund of ticket pnr no [protected]

R/sir,

In reference to your complaint no w/nc/ald/[protected]dt 19/12/16
. You are requested to submit the the original cancelled ticket and
Claim letter
To ccm/refund office, n rly. 2nd floor, stn bldg, new delhi-55, so
That your refund can be processed

On 2/9/17, darshan singh rawat wrote:
r/sir,


in reference to your complaint no w/nc/ald/[protected]dt 19/12/16
. You are requested to submit the the original cancelled ticket and
claim letter
to ccm/refund office, n rly. 2nd floor, stn bldg, new delhi-55, so
that your refund can be processed

Respected Sir/Madam,
I have booked an article (motor cycle) from Bhopal to Nimach on[protected] but even after expiry of almost 05 days, the booked parcel not yet delivered at Nimach station due to which I am facing a number of difficulties. I am continuously going to railway station Nimach twice a day to trace out my booked parcel but receipt of any satisfactory reply or assurance from Railway parcel authorities is awaited so far.
Being a Central Govt employee it is not feasible for me to go again and again at railway station keeping in view of my duty hours.
Please look and enquire into the matter and a line of confirmation may kindly be communicated to me in this regard. I am mentioning all the details of my parcel booking at below :-
With warm regards,

Shelinder Pratap Singh
Booking date :- 23/04/2017 at 0940 Parcel Way Bill
HP hard parcel Vehicle Regn No.MP04 MW 2439 Bajaj Discover
PRR No[protected]PWB/NMH-NMH-NIMACH)/CASH
PW BILL/LT NO.1975375

ADDRESS-qtr no.420 type-ii GC CRPF, BANGRASIA, BHOPAL (MP)
phone-[protected], [protected]
E-mail :- [protected]@yahoo.in

Refunded not credited

I have booked a ticket and paid using my debit card, the payment gateway was paytmag. Then it was cancelled because of not confirmation of ticket and its showing refunded but i have not got the money till now. Please have a look below for further info.

Transaction id : [protected]
Refund id : [protected]
Refunded date : 24-apr-2017

Whenever i check my refund status, it shows refunded to bank, but it shows bank name as paytmag.

Date[protected]. Train no 16527 from ypr to kannur. Pnr no [protected]. Coach no 99144-b2 and bert no 55
I took the above train to kannur and at about 10pm i found my entire blanket was wet and on investigation found that due to rain water was leasking through the sealed window. This was noticed on all side berth.
This was brought to the notice of the coach tt who arranged for fresh set of blankets. Fortunately the rain stopped and i could sleep after 11.0pm.
I wonder how this lapse could occur in a c coach inspite of paying higher charge. Its very well known that coaches for this region is of very poor condition and hope the concerned will take action. I plan to return to blore on 1st may by the same train and do not want repeat
Thanks
Regards
Sooraj

I himanshi agrawal provided travelling ticket examiner my e ticket for pnr no [protected] from chhindwara to delhi...
He told me my name is not showing in his chart... I showed him my id along with my eticket too... He started giving me different norms... But i declined as i was having my eticket... So he made me get down from train at parasia n saying eticket is not a valid.. I want refund against my ticket as i didn't travel n strict action against travelling ticket examiner...

I smt b. Rai wife of sub. Rajmani rai (Army) was travelling in kafiyat express on 25th april from delhi to azamgarh. Mr pradeep singh coach attendant of b1 coach ac3. He unnecessarily demanded 600 rupees against seat provided ticket pnr no.[protected].
My ticket was in waiting list (Status w/l 1 and 2). After this i was been shifted to sleeper class. Mr. Pradeep singh coach attendant in b1 coach ac3 told me to providing seat in ac3 in place of sleeper class... After crossing many stations, he has shown disregard and compelled to me seat under the seat of coach attendant. He has taken 600 rupees already. But after that also he show disagreed to his word and compel to went out from the said compartment in which we were seated...

This happened on 25thst April 2017 when I had to return from rajkot to ajmer. My train jaipur okha Express(19573) was scheduled at 11:55 pm hrs. But it got delayed by 25min. and was expected to arrive at ajmer station at 15:25Hrs. the train got delayed more and more and arrived the station at 1:30 pm on rawdi, our journey started at 12:20 AM. Generally when a train is late it picks up speed and tries to lessen the delay. But this train got delayed and delayed and it became approx 3-4hrs delayed. Despite of reaching Ajmer in the noon, we reach at evening. There is no water in bathroom.its too hot today also.Hadn't had a worse experience than scheduledthis. And this is not the problem for one day, this train gets delayed almost everyday.(3-4 hrs min). Please look into this matter.

Train no. 12342 agniveena superfast is not running in schedule and it is a regular practice. It is starting from asansol at 05:30 am daily and reaches howrah daily to near about 1 hr to 2 hr late by 09:30 am to 10:30 am. If this practice will go for long run then we, who are traveling frequently will be in great problem. Though we have reported the same to asansol division but no step has been taken from their end. Sir we are working in a private sector and require to attend the office in time, due to delay by railway we are reaching office late daily. Please look into this matter with importance.

Sir,
My name is trideep chakrabortty i am from andal west bengal on 23.04.2017 i made a train reservation for katpadi on train number 12867 which is known as hwh pdy express weekly as it was on 22:30 pm at night from howrah south station. Therefore i boarded on 22388 black diamond express from andal as it was on 18:02pm and was supposed to reach howrah on 21:20pm. Its a shame for the indian railways that the train reached howrah at 00:15 am midnight and my train went away on its perfect time i called the howrah inquiry 5 times but i didn't got any help from them. After reaching howrah i met the deputy sm for my problem and begged if he could help me in this issue but he didn't help me in fact a second person in the room said that if i would go to complaint then the ticket collector might fine me for that. I was taking my mom and dad for medical emergency on cmc vellore therefore i took the ticket on tatkal my pnr number is [protected] it was worth rs :- 6585 (Rupees six thousand five hundred and eighty five). I even ran to the ticket counter but they also ignored this thing with a rude behavior that there are no refunds for these issues. That night i had a great problem in the station as the gates of the station were all locked leaving just one entrance and the peoples of inquiry at the south station were sleeping i tried to call them repeatedly but they didn't response i want to know why the train got late and if it happened why didn't i got any refunds as its a problem of the railways therefore why would i suffer. Please help me in this issue so that in future i or someone else like me doesn't face these kind of problems.

I have booked a ticket from railway counter (Pnr : [protected]).
I tried to cancel using 139 and also tried online facility to cancel the ticket, but the reason shown is "mobile number not exist against the inputted pnr".

I have mentioned my mobie number in the registration slip at counter still hope the ticket officer at the counter have not entered the mobile number.

Now the scene is i am unable to cancel the ticket using 139 and online available facilities.

Kindly help in this regards

I have booked my motorbike from Nasik rly station to new jalpaiguri on 06 Apr 17. But stil in rly website my bike is still not loaded from Nasik but bike is not available there. And on 23 Apr 17 I personally go and check at njp rly station but still I ve not received my bike. Pl help me to get the same as early as possible as I'm in need of it at utmost. PRR no. [protected] Thanking you.

From last couple of months 12886 Aranyak Express is running late by 50 minutes to 1 hour and 12884 Rupasi Bangla Express is also running late by 30 minutes to 45 minutes. While we are checking at the app like erail or indian rail or other websites authorized by Indian Railway they were reporting that trains are running right time. Please look into the matter. Time has come to check whether the particular authority is reporting correctly or just they mere check the authenticity of the report.

Sir i am a cancer patient. My pnr number is [protected]. I book my ticket on jan 20. But ticket is not conform. Journey date 23/04/17 on2.10am. Sir please conform my ticket. And get necessary acton. Sir the system is so poor. Please action in this matter. Cancer patients very painful. Please journey is comfortable. Please don't late. Action please. Thank you.

Sir!
While travelling with family from HWH to GKP in 13019 UP, Bagh Exp (PNR [protected]) on 21 Apr 17 at around 1745 hrs between Dewaria Sadar and Chauri Chaura, the ladies purse was stolen which caused loss of my PAN Card, Driving Licence, ATM of HDFC and ICICI Bank, Cash of Rs. 12500/-, jewelleries costing approax Rs. 25000/- and keys of my House and Bike. please initiate adequate actions and advice me to take further steps.

I was travelling pnr no. [protected], dated 20.04.2017 in muv ndls sf train (12581) from manduadih to new delhi coach no. Ha1 & my seat no is 4. I missed baggage below the seat. Please help to get this bag as this bag contained mustard oil, ghee n all who give my loving mother. Requesting you to please help me to optained this bag. My no is [protected].

I had booked online ticket for 26/1/17 from katra to ambala but out of 06 only 01 tikcet confirmed and rest cancelled. I did not get any refund after waiting for 02 days i filled tdr and i got a response today that it is rejected. Pnr number [protected].
I need a refund of the ticket on urgent basis
As per rules on online ticket it should be refund automaticlly but i did not receive the refund.

Consignor mtg learning media p ltd had booked 3 boxes of books to siruvar pakkam (Consignee), puducherry on 13-04-17 to be loaded in rajdhani express from delhi to puducherry on 16th april. While the said train has reached destination on 18th april, the parcel office informed that the three boxes have not been received. Again on 19th and 20th parcel office at puducherry was contacted regarding the missing parcel, but we have not got any concrete answer about the whereabouts of the parcel. Even the online status has no updated info on the parcel. Request you to kindly trace the missing parcel and intimate us.
Regards
Siruvar pakkam

I have reserved for my journey with my wife both are above 50 from CHENNAI to Salem with PNR [protected] today 21 042017 with a waiting list of 8&9. On cofirmation we are allotted the seats one in D5 coach and another at D 13 coach which highly irritative one and also very difficult to travel. Pls avoid such kind of allotment and make the passengers for comfort journey.