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Indian Railways Complaints & Reviews

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Last updated Apr 12, 2024
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Indian Railways reviews & complaints page 189

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M
mrs santosh
from Bengaluru, Karnataka
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Theft in moving train

Address:Bangalore, Karnataka, 560097

Sir/madam
this is to inform you that I lost my luggage in moving train between 12 midnight to 6am .Train no 16528 kannur yeshwanthpur express (black trolly bag which contains a gold chain, 3000 rupees, axis &federal bank debit card and my pan card .Reported the same to TT and given a complaint .Due to the delay at the RPF i couldnt register the complaint as i need to report to my work place .please advice me the next step
br...
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S
svijay87
from Jabalpur, Madhya Pradesh
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Theft of Hand Bag & Purse

Address:486886

Sir While travelling in the train no 11447 (Shaktipunj Exp.) on the seat no S5 66 and S5 69 with the PNR no [protected], someone stole my wife's (Mrs. Sonal suryawanshi) ladies purse near the South katni railway station between 01:30- 02:00 am which included the following : 1) Rs 100 2) a bank ATM card of SBI & BOB bank 3) Voter ID card 4) Wrist watch 5) Pen drive 8 GB 6) Mobile phone Lenovo A6000+, with charger & Earphone 7) other essentials....
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S
Sawantbp
from Pune, Maharashtra
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Online st - ticket booking tatkal reservation

Address:Thane, Maharashtra, 400605
Website:irctc.co.in

Dear sir,

I have booked online tatkal ticket on[protected] around 11.28 am. The reservation shown on the screen at the time of booking was available tickets of 0025 nos. I have opted for confirmed ticket and paid the money.

But surprisingly i got tqwl/25 (Pnr - [protected]) ticket which is not confirmed even though the ticket was available.

So i again logged in and booked it sow available 008 tickets....
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R
Rachamalla Harshanandini
from Bengaluru, Karnataka
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About ticket collector

Address:Anantapur, Andhra Pradesh, 515801
Website:ticket collector

Dear sir
I am r.hema Latha my brother(Hari Kiran Reddy 18 years old) he is travelling from Hubli to Guntakal ( 56502).Couch S1-SEAT NO -1 lower.b as in emergency he for got his I'd card (adhar card ) he does not have voter card, and college ID - as he fresher of the college so he does not have college ID .In emergency we have booked the ticket .So my dad sent the scanned adhar card to my brother he showed to tc but he does not agreed...
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R
rcrajput
from Rajahmundry, Andhra Pradesh
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Request for refund the ticket cancellation amount

Address:East Godavari, Andhra Pradesh, 533003

Dear sir
I had cancelled my tickets for journey Delhi to Samalkot at Phaphund railway station reservation counter on 09.01.17 .Details has been given below for your kind consideration.
Old Ticket No: 66697976 & 66697977 for Train 12626 & 18646, Refund amount Rs 1860
Cancellation Ticket s
Ticket NO: A 53038967, & A 53038966, PNR[protected], &[protected]
Still payment is pending in my credit card acount...
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S
shalini_shukla
from Mumbai, Maharashtra
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Absence of tte in mumbai, navi mumbai

Address:400706

There are no TTE in harbour line. Stations like govandi, mankhurd, kurla there are many travellers with no / second class tickets / passes travelling in first class. same problem is found in virar trains between virar to Naigaon. Why can't the TTE do the job for what he is hired and paid for. Even if once in a blue moon he is seen the location is same making it simple for travellers to avoid that place. Rilways are struggling for funds but...
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K
kyal
from Delhi, Delhi
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Parcel booking [PNR : 2004039456]

I have booked 3 parcel packages from Kharagpur to Yeswantpur on 16th Feb. I also have tickets in 2-tier AC in HWH-YPR express on the same day. I informed this to the concern team and requested them to deliver this to YPR station by either on Saturday or Sunday. As I will not able to collect these parcel later.
Looks like in kharagpur station coolies are still controlling the dates and train. They were asking for extra amounts to load...
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P
puli shiva kumar
from Hyderabad, Telangana
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Continuous delay in parcel services

Address:Hyderabad, Andhra Pradesh, 500003
Website:www.parcel.indianrail.gov.in

Dear Sir,

We frequently load parcels from Secunderabad Railway Station to various parts of South Central Railway and recently we have loaded parcel from Secunderabad to Nanded Parcel is not received till a week. If this is the scenario we will go with some private parcel services. So, Please do needful in delivering parcels timely.

Regards
Indra Films...
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K
Kk7
from Hyderabad, Telangana
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Security in trains

We have been using the services of indian railways since a very long time. Inspite of repeated incidents and threats that we face nowadays, we do not see enough security police frequently in trains. There have been numerous instances when people without reservation tried to make their way into our coaches and try to share place. In some cases we do not see a single police in our vicinity throughout our journey. Not that we are unconcerned,...
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L
lanka. lanka
from Machilipatnam, Andhra Pradesh
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Taking money by ttr from WL/RAC ticket holders which is booked online

Address:600003
Website:www.irctc.co.in

Irctc sqarding ttr has taken 550 rupees from me becouse of chainge in refund of money rules of railway ministry

hi as railway rules of reservation and cancelation of ticket and validity of ticket in GS cotch for only shat period of time ttr of plot form or diverted to this cotch to find people without ticket but in this time some people with WL tickets booked online are no way to postpone or prepone the trip because of many...
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A
anilmasale
from Kolhapur, Maharashtra
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Train travelling harassment by tc & corruption

Address:Sangli, Maharashtra
Website:www.irctc .com

Train travelling — harrassment by TC & corruption
sir
i have travelled from sangli to pune under along with my mother in law on 16/2/2017 in Koyna express . I have not brought the original identity certificate. The TC from sangli along with the inspector .ladies tc harrased me and forced me to get down in kirloskarwadi. I have told them i have produced the copy of the certificate and shown original while booking my ticket...
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S
Sanojkumar Gupta
from Mumbai, Maharashtra
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Complaint about Card payment

Address:Thane, Maharashtra, 400605

Date[protected] ko mai Central Railway mumbai devision ke kalva station par mai apna Mumbai local train Smart card recharge karne ke liya gaya lekin mere pass cash nahi the to mai card payment karna chahta tha lekin waha ke station master ne mana kar diya. usne bola ki card payment sirf session ticket ke liye hai. Or oaha par 1 bhi ATM nahi hai jisse mujhe bahut paresani hui...
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I
information s
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

RPF people were behaving like goondas

Address:Mumbai City, Maharashtra, 400016
Website:www.consumercomplaints.in/new_complaint

Hello, this is very pathetic to see the way RPF is behaving on common people. There is a small boogie next to ladies compartment, where it is filled only by guys. Being new to Mumbai, without knowing I got into the boogie and not realised I came to wrong one as many were there. A few stations later a guy in a normal civil uniform and threatened me to come out as I entered the ladies coach he said. I told him am new and from people inside...
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Website:www.indianrail.gov.in

When i boarded onto the train no: 16315 on tiruppur station at 11.45 pm 12/02/2017 (Sunday), i missed to carry my original identity proof. After the train started from tirupur station, a few minutes later, two persons came to our coach (S14) and started checking the tickets. At that time those two persons are fully drunk and could'nt even stand properly. When they asked me for the original id proof i stated that i missed to carry my original...
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D
Dablukumar7
from Dimapur, Assam
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Baggage lost

Address:Patna, Bihar, 800001

My bag was stolen from Patna Ranchi janshatabdi ex on[protected] at Patna station at 6:00am, when I was going to Gaya junction for some exam purpose.
The bag was of American tourister company, it contains one pendrive, some paper documents with a bpsc book, a headphone, power bank, towel, some pens, etc..
My PNR no. Is [protected], train no. 12365 seat no. D3- 106.
DABLU KUMAR
Contact no. [protected]...
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Address:Ajmer, Rajasthan

On 3 Feb. 2017 I was at ajmer station having reserved ticket for ajmer to bijaynagar in train no. 19711 . Pnr no is [protected]. As per display and announcement train was to arrive at p f. No. 4 on right time i.e.21:05 and I were there but train did not arrive till 21:50 and no announcement has been made in this regard so I enquired and found that train had gone through p. F. No. 5 at right time. I was on timely at P. F. And there were clearly...
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Address:500020
Website:www.irctc.co.in

Dear Respected Sir,

I submit that I purchased a journey-cum-reservation ticket PNR #[protected], PNR #[protected] dated[protected] for journey from Nagarsol to Secunderabad in Nagarsol to Tirupathi Express (07418) in 3AC - B3 coach (the coach name was not displaying B3 instead it was displayed as BE1, very confusing). We were 11 members in total and among them 4 were senior citizens, 4 adults, 2 children below 12 years and...
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A
Akhil Garg
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Shipment Parcel untrackable

Address:Sagar, Madhya Pradesh

Hello Sir / Madam,

I Kalpana Shankhwar would like to inform you that I was traveling from Bhubaneswar to Khurai (district Sagar MP) and I booked my scooty Activa i and 4 luggage boxes in kalingautkal express 18477. My luggage was loaded on 6th February 2017 and was supposed to be received on 8th February 2017 at Khurai railway station. But when I verified from Khurai parcel office, I came to know that parcel was not received....
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B
binodkumarjha
from Arakkonam, Tamil Nadu
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Train delayed by 9:30 hrs

Address:Kolkata, West Bengal
Website:www.consumercomplaints.in/new_complaint

Hello,
I am a passenger of mithila express 13022 travellin from spj to hwh. The was delayed for 9+ hours. The train scheduled time to reach hwh is 4 am, but it reached hwh at 1 pm. And from hwh we had a connecting ticket to bangalore (Ypr) 10:55 am by duronto exp. Due to the delay of mithila express which is 9+ hours late many have missed the duronto exp including my family. Due to delay of the train we even dint get the refund of...
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S
sandeep1411
from Pune, Maharashtra
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Allocating already booked seat

Address:Porbandar, Gujarat, 360575

I was travelling from Porbandar to Dadar on[protected].
I booked 3 sleeper (s1 21, 22, 23) tickets in general quota & 2 tatkal tickets (one upto ADI (s2-12) & other upto DDR(s3-29) ).

As both tickets were in different coaches, we kept seated in S1 coach, TT came as train starts running,
I shown him all the tickets and ID's for verification,
I informed about 2(tatkal) tickets and ask to transfer seat near...
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