Indian Railways Complaints & Reviews

From the south rail station towards north platforms in sealdah railway station at the time 11.12 pm to 11.15 on date 20.03.17
A cleaner of platform wearing orange shirt (may be uniform) hurt me. He kicked in my face. It's occurred in between south and North platforms of sealdah station kolkata. He cleaning platform in Rush and all water drop in my trouser, , I tell him to work properly, , and he kicked in my face.
How can he react like this??

I'm ch.devi I had booked a ticket from vijayawadato baroda on 12/11/16 with 2 members in the ticket.bcz of WL v cancelled ticket and booked for a later date in railway counter blank paper ticket form was given signed by cheif reservation supervisor thy said money can't be given by hand send the ticket &form to indian railways nw this s March till nw we dint get refund.we shud receive a sum of 1170

Hello sir,
I gone to bathroom before Delhi Cantonment station while traveling in Ranikhet Express, when I returned my bag was stolen from my seat. It was a relatively small size brown colour trolly bag. I am travelling from Kathgodam to Jaipur & my couch and seat numbers are s3, 55 respectively and train number is 15014. Time was 5:00-5:30 am today.

Thanks,
Rajendra Singh
Maharanifarm, Durgapura, Jaipur
[protected]

This Train is a main line train but everyday it runs through the cord, which creates a lot of inconvenience to the passengers as lot of main line passengers have to wait at Howrah station till morning because after that train there is no other main line train till 4 : 15 am, kindly do the needful so that the train may run through main line not through cord line.

Hello, on 06 dec 2016, i have cancelled a counter ticket (Pnr - [protected]) journey dated 13 dec 2016. I haven't still received the refund in my bank account. I have submitted a cancelled cheque in my name also to the ir. After mutiple visits at ccm, they have given me a reference number[protected] and validated that refund would be given. But when?

I have booked the following tickets on line.

Since i am getting tense of it and fluctuation in bp
[protected].03.2017 and 140-90 on 07.03.2017,
i will bring this matter to the notice of sri modiji,
hon.Ble p.M. To get my genuine refund

pnr-[protected] - 19..02.2017 sec.Vja[protected].02.2017-rs.345(1-sr.+1).Cnf
pnr-[protected] - 19.02..2017 vja-sec[protected].02.2017-rs.345(1-sr+1)w/l-11-12

both are cancelled on same day(due to wrong journey date)
and confirmed the cancellation.Rs.75/- credited on 21.02.2017 and
rs.105/- on 21.02.2017

again booked for 26.2.17 travelled and returned on 27.2.17.

I have paid rs.690/= and the cancellation charges for cnf.Will
be 120/- on conf.Ticket and balance to be received rs.570/-

out of which i have received only rs.180/-. The balance to be
refunded rs.510.

Sir,

every day the train came late to adoni nearly 1 hour in history of train record the train cannot came right time to adoni please take necessary action and also the train delayed at guntakal stattion nearly waiting 35 to 50 to take to departure but to take 15 mins only as per rule please take action to complete problem and to get train right to adoni station

This is favour of kind information

1.Please increase the length of the rope attached with the mug in the bath of 3rd AC. It's is causing very much difficulty to do wash our buts.I have to turn around by 180 degree for washing.

2.There is one more problem in purushottam Express 12802..Whenever, it starts after stoppage, there is a hard jerk we get, which is very much disturbing.
It's been since 1 year, Please look into this on urgent basis.

I travelled by saurashtra janta from Rajkot to bandra terminus on6th march2017.i found windows stoppers are brooken and toilet cocks were not working.entire coach was dirty.side seats were uneven so one cannot sleep with comfort.why we pay for such comforts? maintenance department must check periodically all coaches before it goes out on the track, but nobody bothers.

My brother's daughter while travelling from ernakulam to trivandrum on[protected], was forcefully asked to detrain from kozhikode-trivandrum
by a tte as she was holding a confirmed ticket in Venad express for the same day.She thought that she had a ticket in janshadabthi, but her father, ie my brother had booked the ticket in venad express.She didnot know this due to oversight.This confusion resulted in her entraining Janshadabthi, instead of venad express.When the error was pointed out by the tte, The train had already departed.Even though she pleaded with the tte, he was adament in detraining her.by this time the train had reached cherthala she was detrained.It was night time and she was travelling alone. But the tte was rude and ruthless.A single girl aged 22 was detrained even after she was ready to pay the ticket charge with fine.This is ruthless, heartless behavior and, she had to get down at Chertala near alapuzha.The TTe has to be punished for this thoughtless misbehavior.

Dear sir i was travelling in train no 15934 from ambala cantt to varanasi my coach no is B1 and my seat no is 44. Sir i forgot in under the hinged table. My contact no is [protected]. So please sir find it and contact me plz i m awaiting for ur confirmation plz. It was a bag of numero uno in white color. Sir plz get it and make me confirm so i can as early as possible can get it my another no is [protected]

Res:sir me sarvesh mishra from jaipur me apni wife k sath goa ja raha tha jate hue panvel me night me humara bag chori ho gya usme 10000 cash meri wife ki silver jewellery uske garments mere garments uska pars any saman using me tha humre pass kuch bhi nhi bacha uski sandal meri chapal tak usme thi humko itni problem hui bata nhi sakte h ek union bank ka atm humre age wale dibe me kuch hostal ki girls baithi this hume in pr bhi sak h kyu wo uthrne see pahale humara bag tha uske bad hi nhi tha plz sir humri madat kre ki hume bag mil jaye

Train:-goa samprak kranti
Set no:-s3 65, s3 66
Date:-6/3/2017
Thip date:-7/3/2017
Mid might
Sarvesh mishra
Mob:-[protected]

Dear Sir,

I, K A N Srikar a resident of Gajularega, Vizianagaram.

I would like to bring one issue related to the negligence of “drivers”, particularly of “Goods Drivers” of route Visakhapatnam and Bhubaneswar. I hope you will go through the complete text and do the needful.

We have a railway gate between crowded areas viz., Kothagraharam and Gajularega. We the people of Gajularega have been struggling with this gate problem for so many years and didn’t get any permanent solution so far in spite of so many requests.

Keeping apart from this, as Chennai – Howrah line is very busy and a large number of trains run this route the gate is being closed many times a day… but, we the people of Gajularega understand the situation and been cooperating railways always.

But, many of Goods’ train’s drivers stop the train (though the signal is given) at the railway gate; get down the train to get their breakfast or tea etc… this usually happens in the morning times and all the people some of who are hurry in going to offices, some who are hurry in going to school or some in hurry of some of their daily routines.

Not caring all these facts and troubles of so many individuals of a particular place, these drivers look after their needs and stop the trains.

Today i.e. 11.03.2017 at aprx. 9.00 a.m. the same thing happened with a goods train running towards Bhubaneswar from Vizianagaram. The engine number of the train is 31087. The driver with a most irresponsible manner has stopped the train exactly at railway gate causing problem to all the citizens and went to get the breakfast at a shop near by the railway gate.

I hope you would take this as a complaint and do the needful regarding this issue and make happen that such incidents will not repeat in the future.

Respected sir,

I had filed TDR but till date refund not credit in my account. the details are as under:

TDR Transactions Details
Transaction ID: [protected] Train No./Name: 12394/SAMPOORN K EXP PNR No [protected]

Date of Journey: 03-Dec-2016 Date Of Boarding: 03-Dec-2016
Date of Booking: 28-Sep-2016
From: NEW DELHI (NDLS) To: PATNA JN (PNBE) Boarding: NEW DELHI (NDLS)
Resv Upto: PATNA JN (PNBE) Quota: GENERAL (GN) Class: THIRD AC (3A)

Ticket Amount:1300.0 Ticket Type:E-ticket
Passengers Details

Name Age Gender Status Coach ID Berth No/ WL No
R RANJAN 38 Male CNF B3 70

TDR Details

Reason For TDR: Train Late More Than Three Hours and Passenger Not Travelled.

TDR Filing Date: 03-Dec-2016 14:39:35 HRS TDR Status CR Registered Cancellation ID: [protected]
TDR Zone: EAST CENTRAL RAILWAY (EC) Registration No:[protected]

I have booked the following Tickets on line.

SINCE I AM GETTING TENSE OF IT AND FLUCTUATION IN BP
[protected].03.2017 AND 140-90 ON 07.03.2017,
I WILL BRING THIS MATTER TO THE NOTICE OF SRI MODIJI,
HON.BLE P.M. TO GET MY GENUINE REFUND

PNR-[protected] - 19..02.2017 SEC.VJA[protected].02.2017-RS.345(1-SR.+1).CNF
PNR-[protected] - 19.02..2017 VJA-SEC[protected].02.2017-RS.345(1-SR+1)W/L-11-12

BOTH ARE CANCELLED ON SAME DAY(DUE TO WRONG JOURNEY DATE)
AND CONFIRMED THE CANCELLATION.RS.75/- CREDITED ON 21.02.2017 AND
RS.105/- ON 21.02.2017

AGAIN BOOKED FOR 26.2.17 TRAVELLED AND RETURNED ON 27.2.17.

I HAVE PAID RS.690/= AND THE CANCELLATION CHARGES FOR CNF.WILL
BE 120/- ON CONF.TICKET AND BALANCE TO BE RECEIVED RS.570/-

OUT OF WHICH I HAVE RECEIVED ONLY RS.180/-. THE BALANCE TO BE
REFUNDED RS.510.

KINDLY ARRANGE TO REFUND THE SAME IMMEDIATELY.

This has ref.to the telephonic talk had on [protected].on 06.03.2017

My Andhra Bank RuPay Card No.is

[protected]

ANDHRA BANK, SAIDABAD, HYDERABAD.

S.B.A/C/NO.[protected]
IFSC-ANDB0000521

The above amount will be my one day salary. I can't leave this amount

Kindly ack. and do the needful.

DONT TEST MY PATIENCY.

Thanks.

Thanking you,
Yours faithfully,

I.KAMESWARA RAO
[protected]

This is Giriraj Gupta traveling by train frequently from Andhra Pradesh to Rajasthan preferably by 3 AC or Sleeper class. while traveling in case i observed any abnormalities, approaching first to TTE who is visiting that particular coach to address the abnormalities and in case he is not responding complaining through SMS mode by mobile no. [protected], some time action were taken but most of the time there is no response on complain or feedback submitted by SMS/complain book. in this regard it is suggested that all the complain/suggestion shall be addressed by the appropriate authority under intimation, and all the complain shall be track by mobile no. to view the status.

Sir

I have still not got my refund even after almost three months.
The train was running more than 10 hours late and I have file the TDR through irctc website.

Details are as follows:

Train No: 22409
Transaction ID: [protected]
PNR Number: [protected]
Date Of Journey: 11/12/2016
From Station: GAYA JN(GAYA)
To Station: ANAND VIHAR TRM(ANVT)
Ticket Charge: Rs 2180.00
TDR Reference No: ekt[protected]
TDR Filing Date: 12-Dec-2016
TDR Zone: NR
Still in the website :Refund Status: Refund under process.

Kindly check and revert the status of my refund.

Regards
Amresh Singh
Mb: [protected]

I am using smart card (CR 0878971) since 2010. On 4th Mar'2017, in Panvel station I approached to ticket counter for refill but in vain the counter fellow told me that system is not accepting this card for refill better you can go for new card. He forced me to take a new card and being in hurry I accepted the same (CR 1401555). I paid 50/- extra for the new card and its processing.
My question is as I had valid card and it did not get processing because of system change in railway why I will pay for the same. It must be the responsibility of railway authority to replace my old card with new one without any charge. It is the system suddenly changed by railway not me.
Therefore, I hereby raise my point to return 50/- in my new card account. It must reflect in my balance.

Bandals (Packets) booked under parcel receipt no 475601/6 from BVC to Pune Jn on dated 3/3/2017 by Train no 17203, on 4th mar 2017 only 06 bandals (boxes) not delivered to me by the concern railway authority. 6 bandals (boxes) still pending to deliver to me .even i have intimated to concern authorities on 5th mar 2017 but my property of 6 boxes are not delivered to me till date which contains important document and luggage .
Hence it is humble request to take prompt action to search my said pending 6 packets ( boxes) and deliver to me.Â

With regards
Vishal Raval
[protected]

Dear sir,
currently I'm travelling with my husband from jamu tavi to Lucknow in train no. 13152 in sl 7 coach.
around 4-5 am today(03/03/2017) my handbag was stolen. i dont know who did this. there were lot of important things in that such as like my ATM CARD, 4 MOBILE PHONES [ 2 of my husband and 2 of mine ], my PAN CARD, and cash also.
i wanted to get it back. please help us.
i requested you take some steps to found it.
please help.