Claimed

Indian Railways Complaints & Reviews

1.3
Updated: Jan 16, 2026
Complaints 6294
Resolved
1580
Unresolved
4714
Contacts

File a complaint to Indian Railways

Having problems with Indian Railways?

File a complaint and get it resolved by Indian Railways customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Indian Railways reviews & complaints page 189

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Mahesh91
from Gudiyattam, Tamil Nadu
Mar 20, 2017
Report
Copy

Address: Krishna, Andhra Pradesh, 520011

I'm ch.devi I had booked a ticket from vijayawadato baroda on 12/11/16 with 2 members in the ticket.bcz of WL v cancelled ticket and booked for a later date in railway counter blank paper ticket form was given signed by cheif reservation supervisor thy said money can't be given by hand send the ticket &form to indian railways nw this s March till nw we dint get refund.we shud receive a sum of 1170
Indian Railways customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    rajji3237
    from Hardoi, Uttar Pradesh
    Mar 20, 2017
    Report
    Copy

    Address: New Delhi, Delhi, 110010
    Website: www.indianrail.gov.in

    Hello sir,
    I gone to bathroom before Delhi Cantonment station while traveling in Ranikhet Express, when I returned my bag was stolen from my seat. It was a relatively small size brown colour trolly bag. I am travelling from Kathgodam to Jaipur & my couch and seat numbers are s3, 55 respectively and train number is 15014. Time was 5:00-5:30 am today.

    Thanks,
    Rajendra Singh
    Maharanifarm, Durgapura, Jaipur
    [protected]
    Indian Railways customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      N
      Niraj Gregory Toppo
      from Kolkata, West Bengal
      Mar 20, 2017
      Report
      Copy

      Address: Howrah, West Bengal

      This Train is a main line train but everyday it runs through the cord, which creates a lot of inconvenience to the passengers as lot of main line passengers have to wait at Howrah station till morning because after that train there is no other main line train till 4 : 15 am, kindly do the needful so that the train may run through main line not through cord line.
      Indian Railways customer support has been notified about the posted complaint.
      I have lost my laptop charger at my seat today seat no 20 window side train no 12465, date of journey :-14/03/2017, boarding station indore, dropping station durgapura
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        Y
        yogiagar
        from Mumbai, Maharashtra
        Mar 19, 2017
        Report
        Copy

        Address: Mumbai City, Maharashtra, 400010

        Hello, on 06 dec 2016, i have cancelled a counter ticket (Pnr - [protected]) journey dated 13 dec 2016. I haven't still received the refund in my bank account. I have submitted a cancelled cheque in my name also to the ir. After mutiple visits at ccm, they have given me a reference number[protected] and validated that refund would be given. But when?
        Indian Railways customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          I
          I.Kameswar rao
          from Hyderabad, Telangana
          Mar 19, 2017
          Report
          Copy

          I have booked the following tickets on line.

          Since i am getting tense of it and fluctuation in bp
          [protected].03.2017 and 140-90 on 07.03.2017,
          i will bring this matter to the notice of sri modiji,
          hon.Ble p.M. To get my genuine refund

          pnr-[protected] - 19..02.2017 sec.Vja[protected].02.2017-rs.345(1-sr.+1).Cnf
          pnr-[protected] - 19.02..2017 vja-sec[protected].02.2017-rs.345(1-sr+1)w/l-11-12

          both are cancelled on same day(due to wrong journey date)
          and confirmed the cancellation.Rs.75/- credited on 21.02.2017 and
          rs.105/- on 21.02.2017

          again booked for 26.2.17 travelled and returned on 27.2.17.

          I have paid rs.690/= and the cancellation charges for cnf.Will
          be 120/- on conf.Ticket and balance to be received rs.570/-

          out of which i have received only rs.180/-. The balance to be
          refunded rs.510.
          Indian Railways customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            anilsss
            from Srikakulam, Andhra Pradesh
            Mar 18, 2017
            Report
            Copy

            Address: Kurnool, Andhra Pradesh, 518301

            Sir,

            every day the train came late to adoni nearly 1 hour in history of train record the train cannot came right time to adoni please take necessary action and also the train delayed at guntakal stattion nearly waiting 35 to 50 to take to departure but to take 15 mins only as per rule please take action to complete problem and to get train right to adoni station

            This is favour of kind information
            Indian Railways customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              ashish18iitr
              from Tanuku, Andhra Pradesh
              Mar 14, 2017
              Report
              Copy

              Address: 827013

              1.Please increase the length of the rope attached with the mug in the bath of 3rd AC. It's is causing very much difficulty to do wash our buts.I have to turn around by 180 degree for washing.

              2.There is one more problem in purushottam Express 12802..Whenever, it starts after stoppage, there is a hard jerk we get, which is very much disturbing.
              It's been since 1 year, Please look into this on urgent basis.
              Indian Railways customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Arun Adalja
                Mar 13, 2017
                Report
                Copy

                Address: Mumbai City, Maharashtra, 360005

                I travelled by saurashtra janta from Rajkot to bandra terminus on6th march2017.i found windows stoppers are brooken and toilet cocks were not working.entire coach was dirty.side seats were uneven so one cannot sleep with comfort.why we pay for such comforts? maintenance department must check periodically all coaches before it goes out on the track, but nobody bothers.
                Indian Railways customer support has been notified about the posted complaint.
                Dear sir this sajan I traveling to Mangalore via santraghaci I had oder for luch veg meal cost inr 70 oh my god so poor the food I thinhk thay provides food like a animal's pls check properly about food thanks
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  U
                  unnikrishnan a g
                  from Puttur, Karnataka
                  Mar 12, 2017
                  Report
                  Copy

                  Address: New Delhi, Delhi

                  My brother's daughter while travelling from ernakulam to trivandrum on[protected], was forcefully asked to detrain from kozhikode-trivandrum
                  by a tte as she was holding a confirmed ticket in Venad express for the same day.She thought that she had a ticket in janshadabthi, but her father, ie my brother had booked the ticket in venad express.She didnot know this due to oversight.This confusion resulted in her entraining Janshadabthi, instead of venad express.When the error was pointed out by the tte, The train had already departed.Even though she pleaded with the tte, he was adament in detraining her.by this time the train had reached cherthala she was detrained.It was night time and she was travelling alone. But the tte was rude and ruthless.A single girl aged 22 was detrained even after she was ready to pay the ticket charge with fine.This is ruthless, heartless behavior and, she had to get down at Chertala near alapuzha.The TTe has to be punished for this thoughtless misbehavior.
                  Indian Railways customer support has been notified about the posted complaint.
                  Mar 08, 2017
                  boddapusrinu's response
                  your Patna 22643 reservation coach management very very bad
                  Train number 22643 Patna express, in s5 coach reservation system is very bad, not only s5 coach total train not convenient for seating to reservation persons, your tc and rpf very very bad.
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    rahul3010
                    from Bansi, Uttar Pradesh
                    Mar 12, 2017
                    Report
                    Copy

                    Dear sir i was travelling in train no 15934 from ambala cantt to varanasi my coach no is B1 and my seat no is 44. Sir i forgot in under the hinged table. My contact no is [protected]. So please sir find it and contact me plz i m awaiting for ur confirmation plz. It was a bag of numero uno in white color. Sir plz get it and make me confirm so i can as early as possible can get it my another no is [protected]
                    Indian Railways customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Sarvesh m
                      from Mumbai, Maharashtra
                      Mar 11, 2017
                      Report
                      Copy

                      Res:sir me sarvesh mishra from jaipur me apni wife k sath goa ja raha tha jate hue panvel me night me humara bag chori ho gya usme 10000 cash meri wife ki silver jewellery uske garments mere garments uska pars any saman using me tha humre pass kuch bhi nhi bacha uski sandal meri chapal tak usme thi humko itni problem hui bata nhi sakte h ek union bank ka atm humre age wale dibe me kuch hostal ki girls baithi this hume in pr bhi sak h kyu wo uthrne see pahale humara bag tha uske bad hi nhi tha plz sir humri madat kre ki hume bag mil jaye

                      Train:-goa samprak kranti
                      Set no:-s3 65, s3 66
                      Date:-6/3/2017
                      Thip date:-7/3/2017
                      Mid might
                      Sarvesh mishra
                      Mob:-[protected]
                      Indian Railways customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Srikar Kasturi
                        from Palakollu, Andhra Pradesh
                        Mar 11, 2017
                        Report
                        Copy

                        Address: Vizianagaram, Andhra Pradesh, 535001

                        Dear Sir,

                        I, K A N Srikar a resident of Gajularega, Vizianagaram.

                        I would like to bring one issue related to the negligence of “drivers”, particularly of “Goods Drivers” of route Visakhapatnam and Bhubaneswar. I hope you will go through the complete text and do the needful.

                        We have a railway gate between crowded areas viz., Kothagraharam and Gajularega. We the people of Gajularega have been struggling with this gate problem for so many years and didn’t get any permanent solution so far in spite of so many requests.

                        Keeping apart from this, as Chennai – Howrah line is very busy and a large number of trains run this route the gate is being closed many times a day… but, we the people of Gajularega understand the situation and been cooperating railways always.

                        But, many of Goods’ train’s drivers stop the train (though the signal is given) at the railway gate; get down the train to get their breakfast or tea etc… this usually happens in the morning times and all the people some of who are hurry in going to offices, some who are hurry in going to school or some in hurry of some of their daily routines.

                        Not caring all these facts and troubles of so many individuals of a particular place, these drivers look after their needs and stop the trains.

                        Today i.e. 11.03.2017 at aprx. 9.00 a.m. the same thing happened with a goods train running towards Bhubaneswar from Vizianagaram. The engine number of the train is 31087. The driver with a most irresponsible manner has stopped the train exactly at railway gate causing problem to all the citizens and went to get the breakfast at a shop near by the railway gate.

                        I hope you would take this as a complaint and do the needful regarding this issue and make happen that such incidents will not repeat in the future.
                        Indian Railways customer support has been notified about the posted complaint.
                        Sr i booked my bike from calicut to jammu tawi in 27 febb 2017 on Navyug exp. but i didint get my bike till now. sr pls wre is my bike. my booking no is 529919 and my bike no is UK 07 AG 1485.
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          Y
                          yathaarrth
                          from Gurgaon, Haryana
                          Mar 9, 2017
                          Report
                          Copy

                          Address: Faridabad, Haryana, 121003
                          Website: www.irctc.co.in

                          Respected sir,

                          I had filed TDR but till date refund not credit in my account. the details are as under:

                          TDR Transactions Details
                          Transaction ID: [protected] Train No./Name: 12394/SAMPOORN K EXP PNR No [protected]

                          Date of Journey: 03-Dec-2016 Date Of Boarding: 03-Dec-2016
                          Date of Booking: 28-Sep-2016
                          From: NEW DELHI (NDLS) To: PATNA JN (PNBE) Boarding: NEW DELHI (NDLS)
                          Resv Upto: PATNA JN (PNBE) Quota: GENERAL (GN) Class: THIRD AC (3A)

                          Ticket Amount:1300.0 Ticket Type:E-ticket
                          Passengers Details

                          Name Age Gender Status Coach ID Berth No/ WL No
                          R RANJAN 38 Male CNF B3 70

                          TDR Details

                          Reason For TDR: Train Late More Than Three Hours and Passenger Not Travelled.

                          TDR Filing Date: 03-Dec-2016 14:39:35 HRS TDR Status CR Registered Cancellation ID: [protected]
                          TDR Zone: EAST CENTRAL RAILWAY (EC) Registration No:[protected]
                          Indian Railways customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            I
                            I.Kameswara rao
                            from Hyderabad, Telangana
                            Mar 8, 2017
                            Report
                            Copy

                            Website: IRCTC

                            I have booked the following Tickets on line.

                            SINCE I AM GETTING TENSE OF IT AND FLUCTUATION IN BP
                            [protected].03.2017 AND 140-90 ON 07.03.2017,
                            I WILL BRING THIS MATTER TO THE NOTICE OF SRI MODIJI,
                            HON.BLE P.M. TO GET MY GENUINE REFUND

                            PNR-[protected] - 19..02.2017 SEC.VJA[protected].02.2017-RS.345(1-SR.+1).CNF
                            PNR-[protected] - 19.02..2017 VJA-SEC[protected].02.2017-RS.345(1-SR+1)W/L-11-12

                            BOTH ARE CANCELLED ON SAME DAY(DUE TO WRONG JOURNEY DATE)
                            AND CONFIRMED THE CANCELLATION.RS.75/- CREDITED ON 21.02.2017 AND
                            RS.105/- ON 21.02.2017

                            AGAIN BOOKED FOR 26.2.17 TRAVELLED AND RETURNED ON 27.2.17.

                            I HAVE PAID RS.690/= AND THE CANCELLATION CHARGES FOR CNF.WILL
                            BE 120/- ON CONF.TICKET AND BALANCE TO BE RECEIVED RS.570/-

                            OUT OF WHICH I HAVE RECEIVED ONLY RS.180/-. THE BALANCE TO BE
                            REFUNDED RS.510.

                            KINDLY ARRANGE TO REFUND THE SAME IMMEDIATELY.

                            This has ref.to the telephonic talk had on [protected].on 06.03.2017

                            My Andhra Bank RuPay Card No.is

                            [protected]

                            ANDHRA BANK, SAIDABAD, HYDERABAD.

                            S.B.A/C/NO.[protected]
                            IFSC-ANDB0000521

                            The above amount will be my one day salary. I can't leave this amount

                            Kindly ack. and do the needful.

                            DONT TEST MY PATIENCY.

                            Thanks.

                            Thanking you,
                            Yours faithfully,

                            I.KAMESWARA RAO
                            [protected]
                            Indian Railways customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              girirajgupta
                              from Gandhinagar, Gujarat
                              Mar 8, 2017
                              Report
                              Copy

                              Address: East Godavari, Andhra Pradesh, 533005

                              This is Giriraj Gupta traveling by train frequently from Andhra Pradesh to Rajasthan preferably by 3 AC or Sleeper class. while traveling in case i observed any abnormalities, approaching first to TTE who is visiting that particular coach to address the abnormalities and in case he is not responding complaining through SMS mode by mobile no. [protected], some time action were taken but most of the time there is no response on complain or feedback submitted by SMS/complain book. in this regard it is suggested that all the complain/suggestion shall be addressed by the appropriate authority under intimation, and all the complain shall be track by mobile no. to view the status.
                              Indian Railways customer support has been notified about the posted complaint.
                              Oct 04, 2017
                              Updated by girirajgupta
                              No Response
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                amresh74
                                from Coimbatore, Tamil Nadu
                                Mar 8, 2017
                                Report
                                Copy

                                Sir

                                I have still not got my refund even after almost three months.
                                The train was running more than 10 hours late and I have file the TDR through irctc website.

                                Details are as follows:

                                Train No: 22409
                                Transaction ID: [protected]
                                PNR Number: [protected]
                                Date Of Journey: 11/12/2016
                                From Station: GAYA JN(GAYA)
                                To Station: ANAND VIHAR TRM(ANVT)
                                Ticket Charge: Rs 2180.00
                                TDR Reference No: ekt[protected]
                                TDR Filing Date: 12-Dec-2016
                                TDR Zone: NR
                                Still in the website :Refund Status: Refund under process.

                                Kindly check and revert the status of my refund.

                                Regards
                                Amresh Singh
                                Mb: [protected]
                                Indian Railways customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  K
                                  from Pune, Maharashtra
                                  Mar 6, 2017
                                  Report
                                  Copy

                                  Address: Mumbai City, Maharashtra, 410206

                                  I am using smart card (CR 0878971) since 2010. On 4th Mar'2017, in Panvel station I approached to ticket counter for refill but in vain the counter fellow told me that system is not accepting this card for refill better you can go for new card. He forced me to take a new card and being in hurry I accepted the same (CR 1401555). I paid 50/- extra for the new card and its processing.
                                  My question is as I had valid card and it did not get processing because of system change in railway why I will pay for the same. It must be the responsibility of railway authority to replace my old card with new one without any charge. It is the system suddenly changed by railway not me.
                                  Therefore, I hereby raise my point to return 50/- in my new card account. It must reflect in my balance.
                                  Indian Railways customer support has been notified about the posted complaint.
                                  Mar 03, 2017
                                  [email protected]'s response
                                  03.03.17
                                  Dear sir
                                  Ï À. K. Pandey. Mâke à humble submisson that ï one drum one box parce of jamnagar to dhanbad date 18.02.17 wuilty no 087068 but till date thé parce in not délivered
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    C
                                    Chirag S. Raval
                                    from Ahmedabad, Gujarat
                                    Mar 5, 2017
                                    Report
                                    Copy

                                    Address: Pune, Maharashtra, 411018

                                    Bandals (Packets) booked under parcel receipt no 475601/6 from BVC to Pune Jn on dated 3/3/2017 by Train no 17203, on 4th mar 2017 only 06 bandals (boxes) not delivered to me by the concern railway authority. 6 bandals (boxes) still pending to deliver to me .even i have intimated to concern authorities on 5th mar 2017 but my property of 6 boxes are not delivered to me till date which contains important document and luggage .
                                    Hence it is humble request to take prompt action to search my said pending 6 packets ( boxes) and deliver to me.

                                    With regards
                                    Vishal Raval
                                    [protected]
                                    Indian Railways customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      seemamishra08
                                      from Allahabad, Uttar Pradesh
                                      Mar 4, 2017
                                      Report
                                      Copy

                                      Address: Lucknow, Uttar Pradesh, 226021
                                      Website: being stolen in train

                                      Dear sir,
                                      currently I'm travelling with my husband from jamu tavi to Lucknow in train no. 13152 in sl 7 coach.
                                      around 4-5 am today(03/03/2017) my handbag was stolen. i dont know who did this. there were lot of important things in that such as like my ATM CARD, 4 MOBILE PHONES [ 2 of my husband and 2 of mine ], my PAN CARD, and cash also.
                                      i wanted to get it back. please help us.
                                      i requested you take some steps to found it.
                                      please help.
                                      Indian Railways customer support has been notified about the posted complaint.
                                      Mar 07, 2017
                                      mukeshee11's response
                                      Had fgg

                                      Sir maine apni hero motorcycle raipur se satna ko 6/03/2017 train no 15160 me book ki thi. Bike ka rc no CG- 04 LP-5061 h aur abhi tak nahi mili h. PRR no-[protected] h. To karipya is complain ko register kare. Mera mobile no- [protected] h.
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        A
                                        ashishgoyal01
                                        Mar 3, 2017
                                        Report
                                        Copy

                                        Sir,
                                        on date 02/03/2017 while traveling from patna to Jasidih by train no 18621 (Patliputra exp) my cell phone got snatched between kiul and mananpur area. My PNR No is: [protected] Bogi no S2 55. Phone snatching, jewelry snatching, bag lifting, pick pocketing, etc are becoming a common practice in above mentioned area. There was absolutely no security person was present at the time of incident. No ticket checker comes before jasidih. Due to absence of any security personal unauthorized person enters in reserved compartments and they cause disturbance to person traveling with proper tickets, which is a matter of great sorrow. These type of things are very common in that area. Please look in this matter and help me in getting back my cell phone.

                                        Thanking you

                                        Ashish Kumar
                                        +91-[protected]
                                        Indian Railways customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit