Indian Railways Complaints & Reviews

I booked my bike from Nagpur to Kamakhya but still my bike had not reach to kamakhya. my PRN no.[protected] and booking date is 24/01/2017 also enquired at kamakhya station still bike not recahed. The same i enquired at Nagpur station so they told to my friends bike is send via Gitanjali express to howrah train no. 12859 and SLR no. RBECO-15716. so, help me out how i can trace my bike status from howrah or from kamakhya. In most of the Railway station don't have online facility; can't trace through online system too.

Sameer Gajghate
Mo. [protected]

Cancellation/Refund ID : [protected]
Transaction ID : [protected]
Transaction Date : 30-Jan-2017

The refund amount has not been received in my account. Attaching the photograph for reference. The rest of the detail is as mentioned above. The ticket was cancelled on 30-jan-2017 and cancellation ID is [protected].

Request you to please do the needful at the earliest

We booked one parcel from secunderabad to gorakhpur wide rr no A1895459 DTD[protected]

the prr no [protected]

the parcel was loaded in gorakhpur express on[protected] wide coach no . 02719 -- RSCRD -- as per information recieved from secunderabad booking office at night 1.00 pm

on enquiring the recipt of material by cosinee it is found ut that till date parcel not reached destination

material for use in railways

we have been following up daily with secunderabad office and gorakhpur office daily but there is no response from either side and we have to run around

please to locate the parcel immediately and deliver the same at gorakhpur

person from railway is following up daily as the material is urgently required

regards

nagina industrial corp

Dear Sir/Madam,
I am a weekly passenger of Berhampore Court(BPC)-Sealdah(SDAH) route which falls under Lalgola section of Sealdah divison.
Earlier there was single line from Krishnanagar city Jn to Lalgola but recently the full track is being doubled.
But still the timings of down trains of this section is not changed.
For example the time of 13114 Down Hazarduari express at Krishnanagar station is at 7:00PM but everyday it reaches the station at 6:40PM-6:45PM and halts there for almost 15minutes to maintain the timings.
The other down trains include 13118, 53174, 63104, 53182, 53184 and few more.
The situation is same for almost all the other down trains especially the time at Krishnanagar (KNJ) station.
The net result is that inspite of being the track being doubled the time taken to travel from Berhampore Court(BPC) to Kolkata(KOAA)/Sealdah(SDAH) is almost 5 to 5.5hours.
Although the situation is different for up trains which reaches the destination within 3.5hours(for express) to 4.5hours(for passengers).
Please look into this issue as priority.

The ticket booking office at Kalyani Ghoshpara station remains closed as the employed staffs have a good lot of chit chat during the office hours. Even today I was not answered by the staff inside the counter when I asked for my quarterly ticket as they were busy having a "serious" discussion about there private affairs. This is not the first time that I faced this problem. I think this should be mended.

Dear Sir/Madam
I cancelled a tatkal eticket with PNR number [protected] on 20 Mar 2016, as the notification board in the railway station indicated that the train is LATE MORE THAN 7HRS. However, the amount is not refunded even after 11MONTH and the status shows CR Registered. I called to IRCTC customer care and then they said that the delay is done by Eastern railways. Also, they gave the phone number of Chief commercial officer of Eastern railways, which is [protected]. I called to the number and the number is never lifted. Hence, i request Eastern railways to refund the amount immediately.

Respected Sir,
I belong at Amritsar Punjab. I am orthopedically handicapp person. please guide me for concession tickets booking smart card, because no any office at Amritsar Railway Station. Booking clerk object my handicapp certificate. please guide me for concessional railway ticket book online. Thanking you,
Davinder Singh Sethi
Mobile No. [protected]

Respected sir,
yesterday I was travelling From Dehra Dun (DDN) to Kadgodam ( KGM). I boarded the train number 14120 from Dehra Dun, and my Seat was in A-1 15( AC-2 Coach).PNR No:- [protected]
I am a very frequent traveler, and as usual I placed my phone I the utility pocket placed near by my birth.
At around TTE called up every on in my cabin to check the luggage, and in a deep sleep I confirmed my luggage bag and my laptop, which was just okay, thinking that everything is fine I slept again.
In the morning I woke up, at that time the train was at Pant Nagar, and I realized that my phone was missing.
I was in a state of panic.
My phone was a 8 day old brand new OPPOF1S, worth Rs 17800.00/-.
When I asked the TTE, I got to understand that one more passenger’s of the same coach, phone was stolen .
We both got down at Kadgodam station and registered a complaint at GRP Thanna. The copy of the report is attached.

Request you to please help me in this, as this is a huge loss to me, I bought this from hard earned money, and the phone got stolen, in the running train.

I Request you to please support me, in either finding my phone or through travel insurance.
I am attaching my ticket also.
The numbers mentioned below were operating on the handset stolen.

Thanks.
Ankur SAxena
[protected]
[protected]

Refer to following, where is the refund.
Wish I have not to take next birth for it

Your TDR requested against PNR No.[protected] has been forwarded to NORTHERN RAILWAY (NR) Railway on 11-Dec-2016. IRCTC not received refund from NORTHERN RAILWAY (NR) Railway.Once refund is received from NORTHERN RAILWAY (NR) Railway the same will be credited back to your account.

Sir,
I have book my bike on my ticket from KCG to HX. when i get down the train i went to parcel office they said that my parcel has not came. What is the use of paying EXTRA money and booking bike on my ticket .if i will b late means you will b starting charges per hour. At now i am on time but i am not getting my bike.if in train Accomidation is not available means they should tell us. HX PARCEL OFFICE are saying to collect tomorrow if i will late tommarow parcel office will start charges on my bike. It is not fair please take a neccesery action

Dear sir the Parcel number 415166 from Moradabad to Dhanbad has crossed Dhanbad and reached Howrah, On Complaint Parcel office Howrah said the parcel was returned back by Black Diamond Express but the Parcel is not traceable in Dhanbad . Railway Parcel Office Dhanbad as well as Howrah is not responding on this till date in spite of repeated follow ups.

Please help.

Sanjay,
Mob : [protected]

Dear Sir/Ma'am

Thank you to Railways for making our travel safe and secure. As of now we are traveling in LTT TO VSKP train.

I would like to lodge a complaint regarding the unreserved passengers getting into reservation compartments and waking up aged passengers and sitting in their seats.Making nuisense in the compartment and no cleanliness is a major problem which every reserved passenger is facing from past few years because of these unreserved passengers.This is not the first message from passengers like us. Every time some one lodges complains about this and the next 1month every one will become alert.We feel that its good that you people are responsible for our message and acted properly. Again after a month its a same old story.

No one is ready to clean toilets in trains for every 3 hours in the stopped station. Please look into these problems and kindly help our railways improving in different ways.Why dont the railways take the complains seriously and raise some rules that to be followed by passengers.

We are the first people to feel happy if it happens..

Thank You
Ramya

Dear sir

I am a passenger at train no 12925 B5 Coach seat no 54.
We are traveling to Chandigarh.Having one senior citizen sitting at seat no 49 B5 coach .when we asked attendent Mr. Manoj Chaurasia for the blanket pillow bedding he was so rude and arrogant and bluntly said "do hath hai wait karna hai toh karo pehle baroda jane walo ko dunga" . And we asked for blanket only that to after borivali station. After 3rd station from starting point. And we asked that atleast u can keep blanket as we board from starting station. So he said bar bar ek kaam ni kar sakte ek sath duga. Jisko complaint karna hai kardo. I have informed for such behaviour to TT as well.he said we should complain on net.

Expecting action on such misbehave and rude wording of mr. Manoj Chaurasia attendent at train no 12925 dated 23/01/17.

Regards,
Ritesh Shukla

We made payment for our pre railway tickets on 22nd january 2017 of train Ranakpur express(14707) from abu road to bandra terminus for 13th april 2017 from Indian railway site-www.irctc.co.in.The payment unfortunately got done twice of amount Rs.1087.05 respectively due to online error issue in the website.The payment got debited from our bank account and we recieved the payment message also for the ticket but the reservation booking status has been showing not booked and failed transaction twice on the website.The payment status is been showed as payment settled but the railway ticket is not booked for both the transactions.The site did not provide the print option also for the ticket.The transaction Id for both the paid railway tickets are [protected] and [protected] respectively.Please help us with this problem as soon as possible and refund us the money back of the tickets and book the railway tickets for our journey.

I have booked 01 hardware goods from New Delhi to Ranchi in Rajdhani Express on Dated 13.01.2017 which PRR No. [protected] and same will loaded in Rajdhani Express on dated 14.01.2017 but not reached at destination as on line status and Parcel officer statement.
Now that is our most important material but we are suffering.
Now requested please help us for immediate delivery.
Thanks & Regards
S Rahman
[protected]

Name-ajay kumar
train no- 13484
pnr no-[protected]
transaction id - [protected]
tdr registration[protected]
tdr reason - train late than three hours late passenger not travelld.
Cancellation id - [protected]
date of jourey -09/01/2017
tdr filling date - 10/01/2017. 06:17:28 time.
Total fair-195.
How day return my money.
Add-bihiya gaow.Dis-bhojpur. State-bihar.Pin 802152.
M0bile n0-[protected].

Hi,

I have Cancelled the Train Tickets and amount not yet credited in to my bank account. I have lodged a Complaint with IRCTC, for which I have received only Ticket No:4848830 but no proper response or resolution. now its been more than a month now and Still I am yet to received the amount in my bank
Below the PNR details and amount to be received
PNR No : [protected] - Rs910
PNR No: [protected] - Rs 764
PNR No: [protected] - Rs 910

Regards
Venkata

This is to complaint about I am a pregnant lady travel every day in Handicapped Coach from Dahisar to Malad.

Sad to inform you that there is no security while traveling in Handicapped Coach, as we found many non Handicapped people gets in & create crowd & coach gets congested .

It is very difficult to travel in Handicapped Coach being pregnant or even to handicapped persons, since there is no Constable allocated in any of the Handicapped Coach.

Its a request to pass on the complaint to concern authority to take necessary action asap or there might chance an pregnant lady might suffer to miscarriage or handicapped could get injured too.

Warm Regards,
Hema Warkari
hema.[protected]@gmail.com

It is very painful and unjustified way of deducting the charges even incase o[censored]nconfirmed tickets. If the traveler has himself cancelled the ticket in such case only charges can be levied. Whereas irctc is unable to provide me the confirmed ticket, the refund should be 100% of amount paid without deducting the charges. Request to consider this and adopt in future. Refund details are given below :
1 [protected] 17-Jan-2017 [protected] CANCELLED 355.0 295.0 CITI REFUNDED 18-Jan-2017

Request to refund of Rs.60 which was deducted.
Thanking you

Respected Sir,
I have canceled ticket to which i got tdr .i sent it to postal address of zonal railway south central as required and mentioned by them .but i didn't get any response from them since many days .details are mentioned followed pnr [protected].train no 12769, travel date[protected], cancellation date[protected]
TDR receipt no 142018.
please Help me.