Claimed

Indian Railways Complaints & Reviews

1.3
Updated: Jan 16, 2026
Complaints 6294
Resolved
1580
Unresolved
4714
Contacts

File a complaint to Indian Railways

Having problems with Indian Railways?

File a complaint and get it resolved by Indian Railways customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Indian Railways reviews & complaints page 192

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
ajaybihiya
from Imphal, Manipur
Jan 21, 2017
Resolved
Report
Copy
Resolved

Address: 802152

Name-ajay kumar
train no- 13484
pnr no-[protected]
transaction id - [protected]
tdr registration[protected]
tdr reason - train late than three hours late passenger not travelld.
Cancellation id - [protected]
date of jourey -09/01/2017
tdr filling date - 10/01/2017. 06:17:28 time.
Total fair-195.
How day return my money.
Add-bihiya gaow.Dis-bhojpur. State-bihar.Pin 802152.
M0bile n0-[protected].
Jul 28, 2017
Complaint marked as Resolved 
mera 195 rup account me aa gaya hai.28-7-2017. mera problem slove ho gaya hai.
Indian Railways customer support has been notified about the posted complaint.
Jan 23, 2017
Updated by ajaybihiya
name - ajay kumar
bank name - sbi
a/c no - [protected]
cif no - [protected]
ifs code - sbin0003643
plase give money in my account
Jan 23, 2017
Updated by ajaybihiya
please slove the problem
Jan 23, 2017
Updated by ajaybihiya
total fair in ammount - 195 rupess
Apr 15, 2017
Updated by ajaybihiya
mera paisa kab milega
May 12, 2017
Updated by ajaybihiya
mera problem kab slove hoga
Jul 28, 2017
Updated by ajaybihiya
mera 195 rup account me aa gaya hai .mera problem slove ho gaya .
This is to bring to your notice that the AVTM machines are not working from last two weeks at ghatkopar station and the tickets are availabe with private owners which is very sad and i think the govt is cheating the commuters the people involved should be punished hoping for the positive reply or i will have to take it up the high authority
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    V
    vvphani
    from Chennai, Tamil Nadu
    Jan 19, 2017
    Report
    Copy

    Address: 600020
    Website: IRCTC

    Hi,

    I have Cancelled the Train Tickets and amount not yet credited in to my bank account. I have lodged a Complaint with IRCTC, for which I have received only Ticket No:4848830 but no proper response or resolution. now its been more than a month now and Still I am yet to received the amount in my bank
    Below the PNR details and amount to be received
    PNR No : [protected] - Rs910
    PNR No: [protected] - Rs 764
    PNR No: [protected] - Rs 910

    Regards
    Venkata
    Indian Railways customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      H
      Hemaw
      from Mumbai, Maharashtra
      Jan 19, 2017
      Report
      Copy

      Address: 400068

      This is to complaint about I am a pregnant lady travel every day in Handicapped Coach from Dahisar to Malad.

      Sad to inform you that there is no security while traveling in Handicapped Coach, as we found many non Handicapped people gets in & create crowd & coach gets congested .

      It is very difficult to travel in Handicapped Coach being pregnant or even to handicapped persons, since there is no Constable allocated in any of the Handicapped Coach.

      Its a request to pass on the complaint to concern authority to take necessary action asap or there might chance an pregnant lady might suffer to miscarriage or handicapped could get injured too.

      Warm Regards,
      Hema Warkari
      hema.[protected]@gmail.com
      Indian Railways customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        M
        madav66
        from Chennai, Tamil Nadu
        Jan 18, 2017
        Report
        Copy

        Address: Chennai, Tamil Nadu, 6000089
        Website: www.irctc.co.in

        It is very painful and unjustified way of deducting the charges even incase o[censored]nconfirmed tickets. If the traveler has himself cancelled the ticket in such case only charges can be levied. Whereas irctc is unable to provide me the confirmed ticket, the refund should be 100% of amount paid without deducting the charges. Request to consider this and adopt in future. Refund details are given below :
        1 [protected] 17-Jan-2017 [protected] CANCELLED 355.0 295.0 CITI REFUNDED 18-Jan-2017

        Request to refund of Rs.60 which was deducted.
        Thanking you
        Indian Railways customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          J
          Jadhaogm
          from Renigunta, Andhra Pradesh
          Jan 18, 2017
          Report
          Copy

          Address: Chittoor, Andhra Pradesh, 517501

          Respected Sir,
          I have canceled ticket to which i got tdr .i sent it to postal address of zonal railway south central as required and mentioned by them .but i didn't get any response from them since many days .details are mentioned followed pnr [protected].train no 12769, travel date[protected], cancellation date[protected]
          TDR receipt no 142018.
          please Help me.
          Indian Railways customer support has been notified about the posted complaint.
          My salf Rishi Sejwani
          im a office Employee for News Channel
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            G
            Girija spouse
            from Chennai, Tamil Nadu
            Jan 17, 2017
            Report
            Copy

            Address: 600008
            Website: About service deficienies in Southern Railways

            Along with my wife, I traveled from Madurai to Chennai in 1A class in 12638 Pandian Express with PNR[protected] on 29th December 2016 (in D if I am right). I was shocked that not only toilets but cabin also were found unclean and untidy. 2) Moreover, the ladder to climb to upper berth was found improperly positioned and was uncomfortable. In addition, I found that the handles were feeble with poor quality material. There were no conspicuous markings to indicate the warning chain to stop the train in emergencies.
            2) Due to the foregoing and also based on my previous experiences, I got the tickets that I had booked for my journey in Pandian Express canceled due to deficiencies in services on 23.12.2016 vide a][protected] tkts) for scheduled trip on 15.02.2017 in 1A in 12637with old ticket no. 74205596; b][protected] for my journey on 16.02.2017 in 1A in 12638 vide old ticket No. 74205597; c][protected] in 1A in 12638 scheduled on 23.01.2017 vide old ticket no. 74801952 and d][protected] in 12634 in 1A for the scheduled trip on 26.02.2107 and old ticket no. 74205755.
            Indian Railways customer support has been notified about the posted complaint.
            Sir Mai goods book karne Udhampur railway stn gya, goods booking charge dene ke Baad booking clerk bolta hai sir goods load karne aur goods safety ke liye aur AAP Ko rs1000 Dena name yeh to galat toh bola mere mere pas govt coolie nhi maine kaha complaint karta hu toh bola kar do koi faida nhi hai .
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              C
              Chirag Shetty
              from Mumbai, Maharashtra
              Jan 13, 2017
              Report
              Copy

              Address: South Goa, Goa, 403601

              Please note that i have lost my Red colored luggage bag containing cash & clothes while travelling in Manglore express. I think i have lost the bag at madgaon railway stop. I have written my number [protected] in the bag.
              I have lost my money which was earned by me from legal & ethical source and have paid appropriate Tax on it in the bag.

              I Request the concerned department to kindly co-operate with me as i extend full support
              Indian Railways customer support has been notified about the posted complaint.
              I forgot a parcel in Ajni Kazipeth passenger at mancherial.I don't remember the bogey no.please help me to find the parcel.The parcel contains protein poweder
              Rahul Garpalliwar
              Mob. No. [protected]
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                H
                hgopalgarg
                from Kolkata, West Bengal
                Jan 12, 2017
                Report
                Copy

                Address: New Delhi, Delhi, 110075

                Dear sir
                It is to inform that on attendent is available in coach no B2 of train no 12397
                And this is AC 3 coach but AC is not working in coach therefore all passengers suffered in cold of January in full night
                Small children, old people and other are very bad condition no other option to journey with cold
                You are hereby requested to take punishable action on staff on duty in this coach and returned fare all the passenger s with compensation
                We have also complaints on Guard room bearing no 004on[protected]
                Regards H G Garg seat no 65, 68 PNRno[protected] Mobile no [protected]

                Anuj kumar PNR no [protected] mobile no[protected]
                Ram Swparup prasad [protected]
                Mobile [protected]
                Indian Railways customer support has been notified about the posted complaint.
                Hi,

                we are travelling in RAC. however we are travelling with our sister.
                we got same berth and tc is not clearing the RAC.how can we see the reservation chart and request him to provide the ticket as earliest as possible.
                if he is not providing the berth please let me know whom should i complaint so that i will get the proper response
                I was booking the ticket from thane to adavali but its not booked and showing error message as Rejected from Bank. [ Transaction Id: [protected] ]
                You can choose another payment option and try again.
                But Rs. 385 is deducted from my bank account. I received sms of deduction of rs 385. Now how i will get the return to my account.
                Helpful
                Found this helpful?
                2 Comments
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Shwetabh Sushil
                  from Bengaluru, Karnataka
                  Jan 10, 2017
                  Report
                  Copy

                  Address: 500071
                  Website: www.indianrailways.gov.in

                  PNR Number - [protected]
                  Cancellation ID - [protected]

                  As per TDR rules, TDR has to be filed within 3 hours of departure of train.

                  I had to travel from SC to SBC on 4th Dec 2016 by train no. 22692. The train was running more that seven hours late because of which I had to take a bus and cancel my train journey.

                  The trains scheduled time was 4th Dec 18:50 hrs and as per your timestamp TDR was filed at 4th Dec 18:13 hrs which is within 30 mins of the scheduled departure.

                  However, the TDR has been rejected saying 'Invalid TDR Timestmap : DELAY'.

                  This rejection is invalid. Kindly refund full amount.

                  Attempts to reach you over mail/calls have proven unfruitful over last one month.
                  Indian Railways customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    E
                    Eswarsai75
                    from Yarada, Andhra Pradesh
                    Jan 9, 2017
                    Report
                    Copy

                    Address: Vizianagaram, Andhra Pradesh, 530027

                    Dear Sir,

                    My name is Nageswara rao holding MST its number E44433263 From Srikakulam to Visakhapatnam, Im travelling on Visakha Express on January 9th, 2017, he (Ticket examiner) was abusing despite of having MST, also he took fine Rs.50 as penalty, its not matter of Rs.50, its matter he was abused, his name was Mr. Visweswara Rao, belongs to Vizianagaram station, so please take a proper action, so that this kind of situation doesn't take place again with one else
                    Indian Railways customer support has been notified about the posted complaint.
                    I am Biplob sadhukhan. I am in train no 12304.couch no s5, seat no 15 .my ticket is wt. I am sitting on this seat. TT come and checked ticket. And then take a another person and give him this seat but his ticket is also wt. So I am complaining about the tt Mr bijoy Kumar.and tt said that couch is his under and he gave any one this seat.
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      V
                      vpmani
                      Jan 8, 2017
                      Report
                      Copy

                      Address: Mumbai City, Maharashtra, +91

                      Kanjurmarg station it is found that for the last six months ATVM and newly installed recharge machine is out of function hence hardship is metted on commuters who have smart card even after sufficient balance in the same one has to shell out cash for tickets. it is also noticed that out of the 7 ATVM installed at any given time only one is operational that too operated by persons autorised by u. hope action is initiated at the earliest.
                      Indian Railways customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        sandeepsonu1290
                        from Amroha, Uttar Pradesh
                        Jan 7, 2017
                        Report
                        Copy

                        Address: Aligarh, Uttar Pradesh
                        Website: indian railway

                        Sir i have booked two tickets from delhi to ahemdabad tickets has not booked but money has debited from my account bank said that contact to railway money is debited 4340 on 27/12/2016 on time 13:26:59
                        My account number is-[protected] hdfc account
                        My mobile number-[protected]
                        Sir i want to refund my money in my account as soon as possible
                        Indian Railways customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          sevak patel
                          from Dhamtari, Chhattisgarh
                          Jan 6, 2017
                          Report
                          Copy

                          Address: 492001

                          Dear sir/madam

                          I Sevak ram patel complaining for 12070 jansabdi express which runs from raigarh to gondia .
                          my issue is that at raipur station passengers are not getting enough time for getting in/ getting out from the train it create lots of problem to both passenger to whom it's destination n same for boarding passanger.

                          it's my humble request to indian railway please exceed houlting time or distribute passenger equally on all coachs.

                          Thank you
                          Indian Railways customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            C
                            C walkar
                            from Mumbai, Maharashtra
                            Jan 6, 2017
                            Report
                            Copy

                            Address: 400004

                            Dear Sir

                            There are problems with the Smart Ticket card and Ticket vending machine

                            My card (WR 1234935 )stopped working on the
                            card machine. After a few days now, I get message that my card validity is over

                            Why the card validity should be over?
                            If for some reason there is validity for the card, it should be replaced/ validity extended free of cost since for getting the card also, I had paid Rs 100/-

                            There is Rs 30/- charge available on card

                            Please look into and arrange to replace / re validate my card with charge at my station Charni Road
                            Mumbai 400004

                            If we are going cashless, the cards and the systems should be free of such problems

                            Please look into

                            best regards
                            Indian Railways customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              P
                              prabir jana
                              from Koch Bihar, West Bengal
                              Jan 6, 2017
                              Report
                              Copy

                              Address: Purba Medinipur, West Bengal, 721463
                              Website: IRCTC.IN

                              My pnr no [protected]. From jaleswar to secunderbad. I booked eticket of tatkal .And i make a very minor mistake when i booked my ticket in gender.But at the time of travelling tt charged excess fare with 850. I have all identity proof to support my ownership except gender.Other data as name, age are correct so raiway authority will take extra charge after proving myself as a valid passanger. And when i caught this mistake after booking recently i mailed your customer care email which no #4763448.But they did not respond so far even journey is ahead of finish.I attached axcess fare ticket copy issued by ladies tt in jaleswar station.Any way refund my money to my bank a/c
                              Indian Railways customer support has been notified about the posted complaint.
                              Helpful
                              3 other people found this review helpful
                              3 found this helpful
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                from Amritsar, Punjab
                                Jan 5, 2017
                                Report
                                Copy

                                Address: Pathankot, Punjab, 145001
                                Website: www.indianrail.gov.in

                                I booked tickets with PNRs : [protected], [protected], [protected] & [protected].
                                Put of these when I checked the train status of three trains, the website is showing TRAIN SUSPENDED: DBA ADMINISTRATIVE.

                                Three train Nos. are 19806- dated 23/2/17, 12708- dated 24/2/17 & 12413- dated 18/3/17

                                Can you explain why these trains are shown as suspended. And if they are suspended what will happen of my tickets?
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  M
                                  Mitesh Saini
                                  from Dostpur, Uttar Pradesh
                                  Jan 5, 2017
                                  Report
                                  Copy

                                  Address: Sonipat, Haryana, 131001
                                  Website: irctc

                                  A the time of booking of railway tickets from delhi to Varnasi in Garib rath( train no 22408 ) using "irctc" website, there was no option of mentioning "side middle berth" as a preference. But after making payment, I was allotted "Side Middle" berth.
                                  May be some fault with their web application. But this is unjust as I have to cancelled the tickets and have to re book in some other train.
                                  Please the consider the matter seriously as such arbitrary action creates inconvenience and mental tension.
                                  Indian Railways customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    V
                                    vinay kr singh
                                    from Delhi, Delhi
                                    Jan 5, 2017
                                    Report
                                    Copy

                                    Address: Raebareli, Uttar Pradesh, 229001

                                    Sir with due regards
                                    I have submitted a tdr against train ticket pnr number [protected] dated of jouney 07.10.2016 till now i do not received any refund till date pl do the needful
                                    Details below
                                    Train no/name-22405/ grabrath
                                    Kanpur central to anand vihar
                                    Name vinay singh
                                    Pnr no - [protected]
                                    Date of journey 07.10.2016
                                    Transanction id -[protected]
                                    Reason of tdr - late more than 3 hrs
                                    Tdr zone - northern railway
                                    Cancellation id [protected]
                                    Indian Railways customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Sahu Jagdish
                                      from Mumbai, Maharashtra
                                      Jan 5, 2017
                                      Report
                                      Copy

                                      Address: Mumbai City, Maharashtra, 400043
                                      Website: Indian Consumer Compaints

                                      Dear Concern,

                                      I was travelling with my 3 friends to Borivali (for New Year Party to Essel World) via Dadar. I was asked by the TC to present my ticket at Dadar. I asked him to wait for 10 sec so that my 2 friends boarded in next compartment can present my ticket.

                                      But instead of listening he choose to take me to RPF room, In the meanwhile only i have presented ticket. But still he behave arrogantly.

                                      It is purely misuse of power. He forced me to pay fine, and i did. Just to avoid confronting such dumb people. Still wanted to highlight the behaviour of MR. PRAKASH TAYDE, BATCH NO 2033. Posted at DADAR Station.

                                      Please take some action against him.
                                      Indian Railways customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        L
                                        lalith kishore
                                        from Coimbatore, Tamil Nadu
                                        Jan 5, 2017
                                        Report
                                        Copy

                                        Address: New Delhi, Delhi

                                        Prr no.[protected] two motor cycles booked on 03/01/2017 at delhi . parcel booked from delhi to duar jn, and it was informed by railway officials this will load the train on 4th of Jan 2017. But it was not yet loaded till[protected] and still in the platform.
                                        The head light and fog light the accessories fixed to motor cycles are stolen.
                                        There is much possibility for more accessories to stole also. Hence request railway authorities to look into this complaint and make sure to despatch motor cycles atleast in the next train.
                                        Pls treat this as my complaint and do the needful
                                        Indian Railways customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit