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Indian Railways Complaints & Reviews

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Last updated Apr 12, 2024
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Indian Railways reviews & complaints page 190

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M
master sameer
from Delhi, Delhi
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Parcel (bike) not reached at kamakhya station

Address:Chandrapur, Maharashtra, 442401

I booked my bike from Nagpur to Kamakhya but still my bike had not reach to kamakhya. my PRN no.[protected] and booking date is 24/01/2017 also enquired at kamakhya station still bike not recahed. The same i enquired at Nagpur station so they told to my friends bike is send via Gitanjali express to howrah train no. 12859 and SLR no. RBECO-15716. so, help me out how i can trace my bike status from howrah or from kamakhya. In most of the Railway...
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Address:Raigad, Maharashtra, 410218
Website:irctc.co.in

Cancellation/Refund ID : [protected]
Transaction ID : [protected]
Transaction Date : 30-Jan-2017

The refund amount has not been received in my account. Attaching the photograph for reference. The rest of the detail is as mentioned above. The ticket was cancelled on 30-jan-2017 and cancellation ID is [protected].

Request you to please do the needful at the earliest...
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N
Nagina Tools
from Hyderabad, Telangana
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Material not recieved

Address:500003

We booked one parcel from secunderabad to gorakhpur wide rr no A1895459 DTD[protected]

the prr no [protected]

the parcel was loaded in gorakhpur express on[protected] wide coach no . 02719 -- RSCRD -- as per information recieved from secunderabad booking office at night 1.00 pm

on enquiring the recipt of material by cosinee it is found ut that till date parcel not reached destination
br...
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S
Souvik Ghosh Roy
from Kolkata, West Bengal
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Change the timings of down trains of Sealdah-Lalgola section

Address:742103

Dear Sir/Madam,
I am a weekly passenger of Berhampore Court(BPC)-Sealdah(SDAH) route which falls under Lalgola section of Sealdah divison.
Earlier there was single line from Krishnanagar city Jn to Lalgola but recently the full track is being doubled.
But still the timings of down trains of this section is not changed.
For example the time of 13114 Down Hazarduari express at Krishnanagar station is at 7:00PM...
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A
Ananya Bayonet Sen
from Kolkata, West Bengal
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Ticket booking counters

Address:741235

The ticket booking office at Kalyani Ghoshpara station remains closed as the employed staffs have a good lot of chit chat during the office hours. Even today I was not answered by the staff inside the counter when I asked for my quarterly ticket as they were busy having a "serious" discussion about there private affairs. This is not the first time that I faced this problem. I think this should be mended....
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A
anuragps14
from Noida, Uttar Pradesh
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Refund of tdr filed ticket

Address:New Delhi, Delhi, 110020

Dear Sir/Madam
I cancelled a tatkal eticket with PNR number [protected] on 20 Mar 2016, as the notification board in the railway station indicated that the train is LATE MORE THAN 7HRS. However, the amount is not refunded even after 11MONTH and the status shows CR Registered. I called to IRCTC customer care and then they said that the delay is done by Eastern railways. Also, they gave the phone number of Chief commercial officer of...
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D
Dvndrr
from Pune, Maharashtra
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Disability concession smart card

Address:143001
Website:indianrailways

Respected Sir,
I belong at Amritsar Punjab. I am orthopedically handicapp person. please guide me for concession tickets booking smart card, because no any office at Amritsar Railway Station. Booking clerk object my handicapp certificate. please guide me for concessional railway ticket book online. Thanking you,
Davinder Singh Sethi
Mobile No. [protected]...
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A
ankurock
from Kolkata, West Bengal
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Theft of mobile phone

Address:Moradabad, Uttar Pradesh, 206010

Respected sir,
yesterday I was travelling From Dehra Dun (DDN) to Kadgodam ( KGM). I boarded the train number 14120 from Dehra Dun, and my Seat was in A-1 15( AC-2 Coach).PNR No:- [protected]
I am a very frequent traveler, and as usual I placed my phone I the utility pocket placed near by my birth.
At around TTE called up every on in my cabin to check the luggage, and in a deep sleep I confirmed my luggage bag and my...
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A
Anju_Sharma
from Delhi, Delhi
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TDT cancellation refund

Address:Kurukshetra, Haryana, 136119
Website:IRCTC

Refer to following, where is the refund.
Wish I have not to take next birth for it

Your TDR requested against PNR No.[protected] has been forwarded to NORTHERN RAILWAY (NR) Railway on 11-Dec-2016. IRCTC not received refund from NORTHERN RAILWAY (NR) Railway.Once refund is received from NORTHERN RAILWAY (NR) Railway the same will be credited back to your account....
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P
Puttu Kondaiah
from Hyderabad, Telangana
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My bike is not deliverd

Address:YSR, Andhra Pradesh
Website:bike not deliverd

Sir,
I have book my bike on my ticket from KCG to HX. when i get down the train i went to parcel office they said that my parcel has not came. What is the use of paying EXTRA money and booking bike on my ticket .if i will b late means you will b starting charges per hour. At now i am on time but i am not getting my bike.if in train Accomidation is not available means they should tell us. HX PARCEL OFFICE are saying to collect tomorrow...
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G
gupta05988
from Kolkata, West Bengal
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Missing Parcel 415166 from Moradabad to Dhanbad dated 5-jan-2017

Address:Dhanbad, Jharkhand, 828105

Dear sir the Parcel number 415166 from Moradabad to Dhanbad has crossed Dhanbad and reached Howrah, On Complaint Parcel office Howrah said the parcel was returned back by Black Diamond Express but the Parcel is not traceable in Dhanbad . Railway Parcel Office Dhanbad as well as Howrah is not responding on this till date in spite of repeated follow ups.

Please help.

Sanjay,
Mob : [protected]...
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L
lakshman ramya
from Mumbai, Maharashtra
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Unreserved passengers boarding into reservation compartments

Address:500019

Dear Sir/Ma'am

Thank you to Railways for making our travel safe and secure. As of now we are traveling in LTT TO VSKP train.

I would like to lodge a complaint regarding the unreserved passengers getting into reservation compartments and waking up aged passengers and sitting in their seats.Making nuisense in the compartment and no cleanliness is a major problem which every reserved passenger is facing from past...
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Dear sir

I am a passenger at train no 12925 B5 Coach seat no 54.
We are traveling to Chandigarh.Having one senior citizen sitting at seat no 49 B5 coach .when we asked attendent Mr. Manoj Chaurasia for the blanket pillow bedding he was so rude and arrogant and bluntly said "do hath hai wait karna hai toh karo pehle baroda jane walo ko dunga" . And we asked for blanket only that to after borivali station. After 3rd station...
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Address:Mumbai City, Maharashtra, 421605
Website:www.irctc.co.in/eticketing

We made payment for our pre railway tickets on 22nd january 2017 of train Ranakpur express(14707) from abu road to bandra terminus for 13th april 2017 from Indian railway site-www.irctc.co.in.The payment unfortunately got done twice of amount Rs.1087.05 respectively due to online error issue in the website.The payment got debited from our bank account and we recieved the payment message also for the ticket but the reservation booking status...
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S
Samiur Rahman
from Bhopal, Madhya Pradesh
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Parcel not receive

Address:Ranchi, Jharkhand, 835219

I have booked 01 hardware goods from New Delhi to Ranchi in Rajdhani Express on Dated 13.01.2017 which PRR No. [protected] and same will loaded in Rajdhani Express on dated 14.01.2017 but not reached at destination as on line status and Parcel officer statement.
Now that is our most important material but we are suffering.
Now requested please help us for immediate delivery.
Thanks & Regards
S Rahman
[protected]...
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A
ajaybihiya
from Imphal, Manipur
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tdr proccesing

Address:802152

Name-ajay kumar
train no- 13484
pnr no-[protected]
transaction id - [protected]
tdr registration[protected]
tdr reason - train late than three hours late passenger not travelld.
Cancellation id - [protected]
date of jourey -09/01/2017
tdr filling date - 10/01/2017. 06:17:28 time.
Total fair-195.
How day return my money.
Add-bihiya gaow.Dis-bhojpur. State-bihar.Pin...
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V
vvphani
from Chennai, Tamil Nadu
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IRCTC Refund Amount not credited in bank account

Address:600020
Website:IRCTC

Hi,

I have Cancelled the Train Tickets and amount not yet credited in to my bank account. I have lodged a Complaint with IRCTC, for which I have received only Ticket No:4848830 but no proper response or resolution. now its been more than a month now and Still I am yet to received the amount in my bank
Below the PNR details and amount to be received
PNR No : [protected] - Rs910
PNR No: [protected] - Rs 764br...
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H
Hemaw
from Mumbai, Maharashtra
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No Security in Handicapped Coach

Address:400068

This is to complaint about I am a pregnant lady travel every day in Handicapped Coach from Dahisar to Malad.

Sad to inform you that there is no security while traveling in Handicapped Coach, as we found many non Handicapped people gets in & create crowd & coach gets congested .

It is very difficult to travel in Handicapped Coach being pregnant or even to handicapped persons, since there is no Constable allocated...
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M
madav66
from Chennai, Tamil Nadu
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Refund charges for unconfirmed ticket by irctc website

Address:Chennai, Tamil Nadu, 6000089
Website:www.irctc.co.in

It is very painful and unjustified way of deducting the charges even incase o[censored]nconfirmed tickets. If the traveler has himself cancelled the ticket in such case only charges can be levied. Whereas irctc is unable to provide me the confirmed ticket, the refund should be 100% of amount paid without deducting the charges. Request to consider this and adopt in future. Refund details are given below :
1 [protected] 17-Jan-2017 [protected]...
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J
Jadhaogm
from Renigunta, Andhra Pradesh
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Regarding refund of tdr

Address:Chittoor, Andhra Pradesh, 517501

Respected Sir,
I have canceled ticket to which i got tdr .i sent it to postal address of zonal railway south central as required and mentioned by them .but i didn't get any response from them since many days .details are mentioned followed pnr [protected].train no 12769, travel date[protected], cancellation date[protected]
TDR receipt no 142018.
please Help me....
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