Indian Railways Complaints & Reviews

Dear team,

I have book ticket mumbai cst to jalgaon on 11-dec-2016. I have received a msg from irctc that train is running late for 1 hour. Right now the situation is we have waiting around more than 2 hour plus but no update from local team.

I have a request that if it's an problem or some emergency can we update to our passenger through msg because here there are some family's those seating on with there kids and they don't have option.

I request you to please look in to this matter & update.

I had booked Ticket on 22th Oct'16 (Before demonetization). PNR-[protected]
Due to some reason, the programme cancelled and I requested for cancellation.
But they advised me to to file the TDR as the ticket amount exceeds 5000.
As I know the refund rules has changed for the ticket booked after demonetization.
But they refuse to listen and didnt' cancel my ticket as per normal rules.

I'm extremely surprised that daily travel passengers have to be inconvenienced by people who hang bags in the passage way on hooks - when I requested them to remove the bags as they were blocking the way they refused saying there was adequate place to stand and that I seemed to be a newcomer - does that mean that there is an established practice to hang bags and block the passage way? I tried to call 182 however it wasn't reachable

I have tried to book a ticket for Mumbai on 02/12/2016

i have paid rs, 750 twice
but transaction was dropped both the time but my money has been deducted.
now i had complained on irctc care thet said the amount is refund.
but it has been, 5 days the amount is mot refunded in bank account.

i lost a sum of total 1500/-

transaction id's are - [protected], [protected]

irctc account - [protected]@gmail.com

Paytm account - [protected]@gmail.com

Sir,

As we are regular passenger from bardhman jn to howrah jn & back it is seen train day to day deteriorated services from indian railway management, but is if follow the train running status it totally false status updated by both railway station. This train as super fast charges bur treated as most as local train services by the authority. So, requested to take action accordingly aspect best services from indian railway

Kindly provide the status for tdr filled with railways having no. 041353 & 041354. Please note these tdr are filled in ambala cantt railway station and we were guided to receive tdr amount of rs 9300/- each.

Please guide us when we will receive refund. As when we asked for cancellations of our tickets, executive asked us not to get refund in cash rather i have to go to other office and ask for tdr

I have booked one seat in gondwana express. My journey date was 3 of December 2016 and arrival station was agra cantt to Bhopal station.My train cancelled at last stage and i have no other option to take one superfast ticket to sit in train.

I sit in Bhopal express train in S11 boggy number and TT was so illiterate, his name was MR. RAJENDRA KUMAR. He has no atticates to talk with female passengers and he take extra amount from me becuase my ticket was applicable for general boggy. I request him to provide one seat for me but he didn't do any needful things for me and he didn't provide any seat to me..Its my worst experience with IRCTC services...really guys we can't imagine indian raliway behaviour for us..

I want to check running status on train call on 139 call are transfer to customer call, some one talking to me and he said wait some time, but call are disconnected without any answer. Still i am trying again but no one are responding.
139 call charges also apply still more then 10 min.
Complaint date :03 — 12-2016

Pnr - [protected]

I am talking mr. Badri he said he is from bangalore customer care. He is good person informing me but i am complaint for first person who can not give information and disconnect call.

My train is (29/6/2016)three hours late which is written by asm chapra but when i reached to counter no 3 reservation in-charge deny to refund it so i have complain online on railway govt site but there is no response by them.My ticket is direct via varanasi but my first train is three hours late so how can i got my second train so i have gone to cancellation.

Sir
I have booked six ticket through irctc from puri to howrah by 12838 puri hwh express on 29th november 2016. Pnr. No.[protected] date of journey 19th february 2017.

Although i choose two lower berths for senior citizen preference option but surprisingly the system allotted me all three alternative no seats with upper berths.
Now i am very much afraid how my 73 years old father and 63 years old mother will avail...

I have booked my royal enfield electra from c. g. i. e jagdalpur to bhopal but i haven"t recieved my bike yet. station code of jagalpur is jdb and staton code of bhopal is bpl the builty no is 085913.. it's been around a week and no one is ready to track it or just take the resposibility.

Please help me out

Sanskar das
[protected]
[protected]@gmail.com

Hi,
i was trying to book an -rail ticket on 28 nov 16 but my ticket was not booked & amount has been deduct from my account, so please it is request to you refund my money asap, details are given below28-Nov[protected]Nov-2016) POS PRCH
POS[protected] IRCTC E TICKETING delhi 315.92

thanking you
[protected]

Hi mine name is saurav aspal, and we have booked 3 tickets from jalandhar cant to shri mata vaishno devi on dated 27/11/2016 @ 8.29 am.
My payment was successfully deducted from sbi credit card, amount was 1503.25 inr but niether ticket print was reflected on screen nor i got any confirmation on my registered mobile number [protected].
Sbi credit card number is [protected].

Pls treat this urgent.

Booking details were :-
A) mandeep rai b) saurav aspal c) mukesh kumar

I am using wr smart card since last 8yrs but still government is not initiating online recharge facility of smart card. it is not possible that everytime commuters will have change of rs.100 or rs.500 for recharge of card. during demonetization we are running out-of cash. hence government should start this facility /option asap.
Sameer joshi
[protected]

I have Book a parcel from indore to Mathura on dt 19.11.2016
pwb no. 926221.
I have asked about parcel from dt 21.11.2016 at Mathura many times but not receive parcel and not receive a proper answer about it.I have enquire about it at nizammudin delhi.
they told that they send it by jhelam express.
Mathura parcel room says that it still not reach at Mathura.
as on today I am not able to get my parcel.

We are travelling from Khajuraho to Varanasi by train no 21107. The train is scheduled to reach Varanasi at 10.50 am. It's 1 pm and we are at Chaukhandi station. In fact we have been here for the past 30 minutes. I am told it is the same situation every single day.

The train is full of tourists, especially foreigners. There is no catering service and the passengers are left without food or water since last night.

I wonder if the Railway Officials know what is going on, do they really care, and what are they doing to improve the situation.

It is sad that we want to promote tourism in a big way and give them such punishment. It definitely does not reflect our motto "Atithi devo bhava".

I am a concerned citizen of India and want to do something to change this callous attitude.

Look forward to hearing from you.

Warm regards
Probir

Probir Banerjee

[protected]@gmail.com.com
Mobile no: [protected]

Sir, i am travelling from jodhpur to bdts by train no. 12479 pnr no. [protected]. My ticket is in rac s10 coach 55 seat. Ticket booked by me was 08/10/16. Other passenger who booked on 22/10/16. And his ticket was confirmed by tte in train but he has not confirmed my seat? Why?
Confirm me is it so? I will address this complaint to railway minister.
My date of journey is 25 oct 16 from jodhpur.

My fiance and in laws are travelling to kalyan in gorakhpur express (15018) on 25.11.2016 right now passing nandgaon and approaching nashik, the mounted fans are not working in coach s9 seat nos in 65, 66 and 67 which is causing great inconvenience in a days journey. kindly direct the station manager at the coming nashik station to get it attended on priority.

A parcel sent from indore to mathura on 19th nov (receipt no a926221) containing material to be used for mother's last rites) did not unload at mathura. now the railways says that it has gone to delhi and no definite confirmation when will that material be delivered causing lot of mental harassment. we are now at palwal. would be great if that can be delivered to palwal.

Sir I have booked my bike bajaj pulsar 180cc UP79 E6466 on 23 sep 16 from kanpur railway parcel office to Guwahati. PRR no is [protected]. Till today I have not received my bike parcel at Guwahati railway parcel office. Total absence period is 2 months. Please trace this and send it to Guwahati parcel office. Thank you.

Avanish Kumar Pal
[protected]