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Indian Railways Complaints & Reviews

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Last updated Apr 12, 2024
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Indian Railways reviews & complaints page 25

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I booked a ticket from Ernakulam Junction to Kozhikode today, the 28th of January 2022. My PNR number is [protected]. The train, ERS Pune Express (22149) was supposed to start at 5.15am in the morning. However due to the derailment of a goods train the previous night, the tracks (except one as reported in Manorama.com) were blocked. I arrived at the station at 4.30 am, only to learn that the train would start only by 8.15 am.
It is...
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Address:S/NO 102 Prabhakar Park, Manjari Budruk, Hadpsar Pune

With due respect and humble submission, I want to make this request regarding the noise pollution made by unnecessary honking and alarm near the residential areas of Hadpsar Pune. I felt the problem before and now a days I'm feeling it daily, that yes, this is really a big problem for whole day long. My living place is near to the Manjari budruk station near to Hadpsar pune. I feel that while the crossing gate use to get closed they put on...
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J
Jalaj1991
from Pune, Maharashtra
Jan 24, 2022
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Mobile Charger points not working

Address:Pune

Hello,
My family is traveling from jabalpur to Mumbai in Garibrath 12187,
They are in G12, PNR-[protected].
None of.the mobile charging points are working since they boarded the train, please resolve the issue....
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T
Tanya9796
from Jabalpur, Madhya Pradesh
Jan 22, 2022
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Gate is broken

I'm travelling in train number 12181 in A1 coach which is 2nd AC Coach and as you can see in the picture attached, the gate is not closing properly, it is broken.
The cold breeze is coming directly inside it .As my seat is just near the door, it's horrible in this weather where temperature is around 4°.
I didn't pay this much amount so that I can't sleep properly and adverse my health....
+1 photos
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R
Rohit Kumar Sur
Jan 20, 2022
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Charging port

Address:Train no. 20844

My reservation is from, jaipur to bilaspur boarding station: kota jn in bhagat ki kothi- bilaspur express train no:20844. In S2 compartment sleeper.

The charging point of whole compartment is not working and the duration of my journey is 24hr...

Please do something as early as possible...
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A
Arunachalam_rs
Jan 16, 2022
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Scam at the entrance of KSR railway station Bangalore

Address:Ksr railway station Bangalore

I was entering ksr railway station on 16/01/2022 at approx 4.10pm. In the main entrance there is a machine for bag sanitization. There is a man who collects Rs 10 from each passenger. He asked me to do it. When I refused he told me that it is compulsory to do it to enter the station. I denied and pretend to ask about this to the TTE standing near the entrance. Then he requested me to go without doing it since it is not compulsory. And i noticed...
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S
subhash24
Jan 15, 2022
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Ticket refunds not to pay

Address:New delhi
Website:Irctc

We are ticket pune to bhopal third ac from 2 January I have sick this date i am not travel this date and a I'm ticket deposit receiving form tr on line same days we are not refunds my ticket amounts pl helped us...
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M
mani95b
Jan 14, 2022
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Bike delivery issue

I have booked my bike from saharanpur to perambur. Through cdg mdu sf express. 12688. Here booking officer informed me you will get bike at perambur. Later i came to know there is no parcel delivery office at perambur. Were i will get my bike 😭...
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R
Rexie123
from Trivandrum, Kerala
Jan 14, 2022
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Charging sockets not working

Train number 16301 Coach no D5 charging sockets are not working, Please send the maintenance team as soon as it is possible....
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S
Sosinha
from KALYANI, West Bengal
Jan 12, 2022
Jan 24, 2022
This thread was updated on Jan 24, 2022
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Deducted ATVM balance return return for unprint Ticket

Yesterday, 11th January 2022, I swiped my ATVM card (ER 0317892) twice for return ticket of KYI-BNXR. A total of 40 rupees has been deducted from My Balance but the print did not come out. Unprinted ticket nos. are 'ATB 4451 5752' and 'ATB 4451 5753' already submitted in ATVM smart card issuing counter of Kalyani Station.

Photo o[censored]nprinted tickets are attached for your ready reference.

Thanking You....
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H
Hardikparmar10
from Surat, Gujarat
Jan 12, 2022
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Ticket Checker's rude behaviour

I was at surat railway station at 7.50 AM for catching a train for Ahmedabad scheduled at 7.55 AM.
Because of late coming of my feyonce I missed that train. Before reaching to the platform no. 1 front side, ticket checker stopped her & asking for ticket, and she told that ticket is with my feyonce & she called me but ticket checker gets angree when i reached there & rudely saying continuesly show your ticket, after i shown my ticket...
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N
nilesh5684
from Mumbai, Maharashtra
Jan 11, 2022
Feb 17, 2022
This thread was updated on Feb 17, 2022
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Unable to refund monthly pass Amount

I had renew a 3 month pass on Date 12-Mar-2020 before lockdown. After finishing my 2 does i had gone to dombivali station & ask for refund but they refused me & told they can not get refund. They also told me monthly pass was re-newed only in 2020...They can not re-issue OR refund the pass amount in new year (2021). I am working in private company, In year 2020 Indian Railway allow only Government Job employee.
Now i switch a job...
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R
Rajveer99
from Udaipur, Rajasthan
Jan 11, 2022
Jul 21, 2022
This thread was updated on Jul 21, 2022
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Bike parcel not sent yet

Have booked a parcel (royal Enfield classic 350cc) thru railways parcel service on 08th Jan 2022. (Bill number A 3194701) at Pune Railway station. It was to be send from Pune to Jaipur.

At the time of booking external agencies were asking for extra money to sent that on the same day. But I denied saying that I would pay only the money which is determined by railway. I booked the parcel and I was told that it will be sent next...
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D
DineshRajana
from Visakhapatnam, Andhra Pradesh
Jan 10, 2022
Jan 12, 2022
This thread was updated on Jan 12, 2022
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Seized pnr

I had booked train tickets from my personal account from the net cafe with my own banking credentials ]with pnr : [protected] and [protected].

They seized my tickets without any intimation to me. If this was the issue between Net cafe person and RPF team, then you should take action on that specific person.

RPF team seized my tickets. I am unable to cancel now this tickets. I need immediate action on this.
br...
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S
Shivajihbk
from Kanpur, Uttar Pradesh
Jan 9, 2022
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TDR REPUDIATED INCORRECTLY by Indian Railways

Hello,

The Train was MORE THAN 3 hours LATE at Kanpur and finally reached the destination Delhi more about 5 Hours late. We DID NOT travel by the train as we had a connecting flight from Delhi that we could have definitely missed by this late train.

The TSR was filed however it is repudiated w/o stating any reason. I want to know why it was repudiated and eventually process my TDR request. Details below - br...
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J
Jishnumaga
from Chennai, Tamil Nadu
Jan 7, 2022
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Money Debited But not Credited in Wallet

I paid 100 to my Rwallet in UTS app but still not Credited in my Rwallet. Please credit it....
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A
Amol Jamale
Jan 6, 2022
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Charging points not working in 12719

Train no. 12719
Coach S5
Charging points are not working anywhere on the train. We are facing this issue since morning. Journey date 06.01.2022
PNR no. [protected]
Kindly resolve the issue asap.
Thank you...
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N
Nilu sharma95722
from Deoghar, Jharkhand
Dec 30, 2021
Jan 16, 2022
This thread was updated on Jan 16, 2022
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Regarding theft in train,there is no rpf or tt available in train

Regarding theft in train.
name of complainant-nilu sharma
Present address-barmasia deoghar
Nearest railway station to the permanent-jasidih
Mobile no-[protected]
Date of occurrence-29/12/2021
Place of occurrence- between chandrapura junction and dhanbad junction
Train no-18622 and name-hte pnbe express
Coach no-s5 seat no-58
Class- slipper class
PNR no-[protected]
Particulars...
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178 HARI KRISHNAN.R.S
Dec 30, 2021
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About the serious delay in train no 16311 as on 30/12/2021

Address:HARIKRIPA.. SV NAGAR 52A, PULIYATHUMUKKU. AYATHIL PO KOLLAM
Website:Ministerindianrailways

Respected sir/madam.
I'm filing this compliant to bring your attention towards the serious delay of train 16311 as on 30/12/2021.As my boarding station is Byndoor, the train is already late by more than 3 hours.. THE passengers are stranded most trips has been out slayed by the irresponsible schedule of the respective railway authority's.. There is no proper information about our pending journey.. Our plans and schedules are blown...
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Napan
Dec 29, 2021
Mar 8, 2022
This thread was updated on Mar 8, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund my train ticket amount

Subject : REFUND OF MY TATKAL TICKET AMOUNT AND REOPEN OF MY TDR

1. Sir, I have booked a tatkal ticket in train no 12295 bearing PNR no [protected] boarding from Perambur to Danapur on 21 Nov 21.

2. I had received a text message through TM-IRSMSa on 22 Nov 21 at 0048 hrs and 0513 hrs, stating that " The train has been cancelled due to unavoidable circumstances inconvenience caused is deeply regretted" (screenshot...
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