Indian Railways Complaints & Reviews

AC is not working 12514

Other passengers sitting on my berth RC, S2, 63. Mathura Chambal Express (12177), I'm going from Dhanbad to Jhansi.
PNR [protected]

My wife and 2 of my relatives aged 67, 65, 62 had travelled with valid tktPNR[protected] in 12795 Train in chair car from Vijayawada to Begampet on 26.02.2022 with photo copy of ticket purchased from Railway counter at Hyderabad as nobody is available to make reservation for them I bought at Hyd. and sent photocopy and all messages from Railways On journey TTE collected Rs1545 as penalty by giving excessfare Tkt. By excusing request to refund excess collected.

In MGR CHENNAI CENTRAL RAILWAY STATION the reservation counter master is not issuing reservation tickets from anther station ex like from coimbator to vijayawada. He only giving starting from mgr chennai central station I asked him why are you not giving he said come at different time when that time the train is been started already and also hes has hesitating the north indian people. General he is on mrg shift old person plz solve this problem fast because so many people have face really hard time they are staying in station 2 to 3 days by this person is not giving tickets and trains are been gone. Thank you

Recharged R Wallet for ₹700 on the UTS app. Money got deducted but wallet didn’t get credited. Logged a complaint on Ralimadad (137) and complaint was booked (reference number[protected] but 10 mins after call, received an SMS that issue is resolved. No revert from them yet and amount also not credited back to account.

WORST EXPERIENCE EVER

My train was scheduled from Jabalpur on 16th February 11:20pm but suddenly I saw that train was showing "PARTIALLY CANCELED" & I was stunned and shocked and then I called Indian Railways on 139 to confirm and the customer care confirmed the same that the train was partially canceled. Then I asked about the process to get my money of ticket. He said it would be refunded we have nothing to do.He customer care promised me not to worry as the train was canceled by Indian railways and the refund will be sent to customers. Then I was happy that you will refund my money but I got a mail from IRCTC that the refund TDR has been Reudiated due to "Train Not Diverted". I have been calling IRCTC and Indian railways for number of times and explaining them that train no diverted is wrong in fact the train was partially canceled but my issue is getting rejected everytime. I need my refund else will go to police and consumer court. REFUNF my valuable money

Since then I have called Indian railways 139 more than 20 times explaining the same thing again and again but I have to face the following:

Call Disconnect after explaining the issue
Call Disconnect after call being forwarded to Supervisor
Not registering the complain correctly
etc.

Now, I have no strength left to say explain the above issue So I have given up to 139 and their uneducated customer care and technical aspects.

Once Again In Summary:

1.
Train Journey Details:

PNR: [protected]

DOJ: 16th Feb, Wednesday, 11:20pm, Jabalpur

Transaction id:[protected]

Passengers: 3 Adults 1 child

Phone Number: [protected]

Total fare:577.70 + Convenience fee:17.70

My Name: Suyash Tiwari

2. Check Call Details of 16th February 2022, My Mobile number [protected]
Customer care told “Train has been Partially Canceled” & the Money would be refunded

Call Details:

16 February: 2 calls
time - 9:06 pm call duration - 3min 48 secs
time - 9:37pm call duration - 3min 57 secs

Fan is not working at S3 coach seat no 38.
PNR: [protected]
Train no: 19202

Hello
My name is Atharva Shende and i was travelling on Mar 3 2022/Train Number -12721), Dakshin Express)/Birth S9/29 from Hyderabad to Nagpur and while getting down at Nagpur at 4 Mar around 9:18 am i mistakenly left my pair of Dark Navy Blue (With little bit of green color) Reebok shoes on the floor of the rail coach under the lowest seat near the window side. Please contact me at [protected] or my mother at [protected] if anybody...

Train number 12797 coach D1 Facing problem with unreserved passenger please solve the issue can't able to walt to toilet also sleeping on the way

Bus no DL1PD5407
Route no 183, rohini sec 18 to Old Delhi Railway station, Timings 13:30 approx. This bus driver never stops at Haider pur, ayurvedic hospital stand. I am daily passanger to chandni chowk. There are 3-4 passanger along with me. But he never stops bus at this stand on this time. I have watched it daily. There are maximum ten passanger in the bus. Plz take necessary action to control it.

We are travelling from Haridwar to Bandra terminus.
Train number 19020.
We are in AC 3 tier coach.
The AC doesn't seem to be working.
Its really really hot, request you to look into the matter

Dear,
Sir,
We have to send the letter from vijayawada to lumding state of assam, letter track id no (protected) but my letter was not sent to the delivered address..And very delaid..Iam very suffered for that ...
We are kindly and humble requested to you sir.. Please my post is delivery to in time...
Thanking you sir...

Train no. 12533( Pushpak Express), from Lucknow Junction to Mumbai, Please take action otherwise i would like to contact

I am a passenger in your Pune - Howrah Duronto super fast Express (1221)- enroute to Tatanagar junction . From the starting of the journey itself - the Indian style bio toilets were unclean, ill maintained and stinking . All the refuse came up when flushed ! Horribly unhygienic.
The food served wasn’t warm . Parathas were half cooked and the matar paneer was watery and tasteless .Tea served was of extremely poor quality . When no benefits to senior citizens, at least ticket prices should be reduced or better service provided !

Train no. 12936, from surat to bandra.
please take action otherwise i would like to contact CPRO, DELHI.

The Udaipur City - Mysuru Palace Queen Humsafar Express was started between Udaipur city railway station in Rajasthan and Mysuru Junction railway station in Karnataka . It was operated with 19667/19668 train numbers on a weekly basis. This train service was stopped due to covid pandemic but it is not yet started again. When will it start? No information available on irctc or Indian railway websites.

I was booked my train tickets in NSS& DM tarin 17427 ONGLE TO TIRUPATI my seat numbers was D2 47-56&60 another guy was occupied my seat numbers was 47-49
Upper my luggage seats I'm asked that guy he say that seat was her own and he had by 70rs ticket and also he says I was manage my TICKET COLLECTOR
Then he was don't leave my luggage seat

Sir,
i booked a ticket on 12.12.2021 with a user name & password in the irctc websight. but today when i am trying to logging into this websight its mentioning my user name or password invalid. when i went through the forgot password option & gave the answer of the question i have selected its showing an incorrect answer alert.
i really need to access my acount having the same user namr & password.

One drunken kinnar with dark complex, short height & little hair came inside train at my birth at Prayagraj Station and asked Rs. 151 very shamelessly. I was with my wife and 2 daughters. I tried to convince but due to her bad & shameless behaviour I have to given Rs. 150. There was no security available st that time in train. The kinnar jumped to Prayagraj station when train was running slowly. I am very shoked and unable to understand how this incident happen in this vip train Prayagraj Exp. I am travelling currently in train and going to complain in other platforms of railways also. Kindly understand my concern and resolve my problem. I want refund my amount due to this problem in the train. I am not facing any problem now but Kindly don't close my complaint until that kinnar was caught from prayagraj station and my amount will refund.

My Family travelled in train no 12601(Chennai to Mangalore) in S1 coach On 20.02.2022, TTE accepted bribe and gave berth to passengers without ticket and also didnt allot any berths to RAC passengers. i registered a complaint on indian railways at 139 on today morning(21.02.2022). Railway staff called and enquired in a bad manner and also they are supporting TTE. i got a reply from railways that the berths which i mentioned were vacant but as it was till caicut, so they couldnt allot it to my family. Calicut is one stop before our destination station(vadakar) and it usually arives at 7.27am. Sleeping time at INDIAN RAILWAYS is only from 10pm to 6am(correct me if iam wrong) How officials are supporting this kind of bribery action without any hesitation that too in official site. Officers were giving wrong informations to me on call too. i need complete refund for 2 tickets as 2 people managed in 1 berth and also a proper action against TTE as this is frequently happening.