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Indian Railways Complaints & Reviews

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Last updated Apr 12, 2024
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Indian Railways reviews & complaints page 234

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S
saroj4justice
from Chittaurgarh, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Railway

Address:Odisha

I was trying to book a ticket today. I logged in first time before 10.00 AM successfully. But around 9:50 AM I logged out and tried to log in to the irctc. But I got a message that I cannot log in as my account got deactivated.

Just want to ask IRCTC the following.

1) May I know the reason for this ?
2) What mistake did I do can you tell me ? I have been using my account for last 5 years.
br...
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kumar_anupam01
from Bengaluru, Karnataka
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Indian Railways - Money not returned for TDR since last 1.5 months

Hi,

I booked the train tickets on 18th Jun 2013 for Barauni to Howrah.
The ticket's PNR# is [protected] and TDR was filed on 23rd June 2013, as the train was running late for more than 9 hours.
I called up IRCTC and they are saying IRCTC has no role in deciding the refund. On receipt of refund amount from the Railways, it is credited to the account of the customer.
I need my money back soon as its already...
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Y
yajit31
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancellation Ticket

Address:Room No 9 Damoder Pandey Chawl Vijay Mahal Hall Kurla (W), Mumbai City, Maharashtra

Dear Sir,

I Am Purchase Ticket In lokyamanya Tilak terminus Dated 22.07.2013 Time 13.40 Train No 15017 Departure Date 29.07.2013 Train Departure Time Is 06.35. Pnr No is[protected] Ticket No 40713991. there Are 5 person name mention In This Ticket.
Due To Some problem I m Not Traveled In The Same Date (29.07.2013). I m Cancelled The Ticket As Dated 29.07.2013 Time 09.15 The Reservation Cleark Says me this ticket can...
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K V R Murthy
from Pune, Maharashtra
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Refund of not booked tickets

Address:Andhra Pradesh

DearSir/ Madam,

I regularly book e tickets from I pad with my regd users name. KVRMurty. Some of the bookings failed in the last stage of booking and status shown is. Not booked. But when I verify my Refund status, the remark is. Settlement failed. Does that mean that I will not get back my money at all? Is Thera way out to claim the refund. There are many such instances, but it the first time I have noticed.
...
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S
soubhik
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

rush of general public on reserved compartments of mail and express trains.

Address:Bihar

sir,
there is a growth of rush of general public with general tickets or no tickets on the reserved compartments of express trains specially on sleeper classes when the train passes through Bihar / Jharkhand regions. this does not only make the situation of reserved passengers uncomfortable also increases the chances of theft and any other unfair means on that trains or couches. which does not only endanger our private properties but...
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pankaj1971
from Mirzapur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MISBEHAVIOUR & CORRUPTION WITH LADY

Address:Uttar Pradesh

SIR, MY WIFE SEEMA AGARWAL WAS TRAVELING IN TRAIN NO 13240 ON 23.05.2013 FROM MATHURA TO VARANASI ALONG WITH MY 3 CHILDREN AND ONE OF MY LADY RELATIVE THEIR PNR WAS[protected] &[protected] .THEY WERE TRAVELLING IN COACH NO B-2 THEIR SEAT NO.’S WERE 9,15,16,24,53. IN NIGHT AT ABOUT 11:30 TRAIN REACHED MATHURA JUNCTION . THERE T.T.E. MR.B.B. LAL WHOSE DOC NO. WAS 243 ALSO BOARDED . HE STARTED CHECKING THE TICKET AT 12:15. DURING WHICH...
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mervin fernandes
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Inadequate number of train halts at Thivim Railway station on Konkan Railway

Address:North Goa, Goa

The Thivim Railway station in Bardez taluka of Goa has been an "A" category station on the Konkan Railway network for years. However, for some unknown reasons, there is just 1 night train to Mumbai with a scheduled halt at this station, that is the 10112 Konkan Kanya. On the entire Konkan Railway line, all "A" category stations have numerous halts. Besides, all night trains halt at "A" category stations. For...
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S
swati6783
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

TDR not approved

Address:New Delhi, Delhi

Dear Sir/Madam

I have booked a 3AC and a sleeper ticket for two person on 1-5-2013 in the train 12987. The date of journey was[protected]. The train was cancelled
for that day. I have filed TDR for both of these tickets and my TDR for the sleeper ticket was approved.

On the other hand TDR for the 3AC ticket has not been approved so far, its been 2 months now, I have filed the TDR on 03-May-2013.
When...
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R
ramroop jaiswal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding walk over,complain of station master

Address:Maharajganj, Uttar Pradesh

date[protected] my daughter with 3 kids was going to varanasi from nautanwa 18202 Durg nautanwa express. train is on 2 no. platform but there is no walk over (fly over) so we have to cross the train line and is very difficult for ladies to get over the tain.
!.danger of life
2.its breathless in walk due to toilets and all
due to problem of passenger i have ask complain book from station master which has not put on name...
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M
mol
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

TTR abuse

Address:Tamil Nadu

I was travelling in Chennai mail yesterday night. in the sleep i heard slapping sound. i got up to saw the ttr slapping a boy (slapping his face so hard), who was sleeping on berth which was just above mine.
i felt very bad .the sight was so pathetic. i asked the shameless ttr "whats the matter" and "why you are hitting him" he replied "i will kill this boy" nothing else.! the boy might have traveled without...
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M
MEERA RAJPUT SINGH
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DIRTY RAIL COACHES & TOILETS

Address:Delhi

Dear Sir/Mam

I want to file a complaint against the Indian Railways,i very often travel in the Uttar Sampark Kranti, Train no. 15035, time- 16:00, A/c CC from Delhi (DLI) to Kashipur (KPV), Uttrakhand. This time however, when i travelled on the 27-06-13, C3 Coach, the train arrived late at the station, around 15:58, it departed from the Delhi Station at 16:20, which is twenty minutes later. Although the sweepers had good twenty...
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Om Prakash Mishra
from Vansada, Gujarat
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Complaint about missing baggage

Address:Balangir, Odisha

I have booked 4 baggage on 27th April from Secunderabad (AP) to Balangir (Orissa). They have sent it from Secunderabad on 11th May and I received only 3 of that on 16th May. I have been complaining about the missing bag but i can not get any details about that.

PRR NO.[protected]LT)
BILL NO.- 1709563

Kindly help me out to trace my missing baggage....
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S
singh.savinder
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bike not delivered

Address:Pune, Maharashtra

Hi,

I have booked a parcel (A Hero Honda splendor) thru railways parcel service on 21th June 2013. (Parcel Rcpt. No. B449466, My train PNR [protected] my bike No. MH12-GY-6975 ) at Pune Railway station. It was to send from Pune to Chennai.

They were told that it will be sent in same day when I travel.

I had to travel to Jalandhar Cant same day and hence I checked with jalandhar cant parcel office...
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V
valliannapurna
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refunded half fare only

Address:Visakhapatnam, Andhra Pradesh
Website:IRCTC

I had booked two general quota sleeper class etickets from my IRCTC account on[protected] from Visakhapatnam to Bangalore (SBC). The date of journey is[protected] with PNR number [protected] of train number 12510. The two tickets were wait listed and no seat or berth were allotted and no passenger traveled on that ticket. I booked the ticket on my Union Bank debit card account. The railway authorities at Visakhapatnam station told me that...
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kesarla72
from Nellore, Andhra Pradesh
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double fine for not having original proof

Address:Bangalore, Karnataka

Hi I have booked tatkal ticket from banalore to secunderabad(kachiguda)

I have given my driving license as proof whilebooking and when TTr asked i have shown the color laminated DL and TTR asked for original which i not usally carry in my wallet.

He demanded to original ID card....I had shown PANCARD,CREDIT CARD,LICENSE ,VOTERID, COMPANY ID out of which company ID and credit card are originals.

He...
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shilp61
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint about Handicapped Compartment

Address:Opposite Station Building, Churchgate, Mumbai - 400020, Thane, Maharashtra
Website:www.wr.indianrailway.gov.in

Respected Sir,

Myself, Shilpa Mane stays at Virar and works at Bandra. I am pregnant of Advanced Stage and require to travel from Virar to reach to the office.
Generally ,I try to prefer normal ladies compartment as far as possible but sometimes I am not in the position to get into the train and avail seat ,since Morning Trains are mostly overcrowded as everyone is in hurry to reach to the office. In that case I had...
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Address:Kozhikode, Kerala

Sir,
As an indian I requested the indian railway to give a smart card which is using to take ticket without queue but they didn't have it and instead of that appointing a staff to give ticket from that machine there by made similar queue as the other ticket counters. So i request you to take action against indian railway to not giving the smart card, which is to be given to, public. And one more thing that they made number...
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A
ashu162
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Agony physical harassment mental trauma

Address:Mumbai Suburban, Maharashtra

I being a handicapped person was having my confirmed ticket from abu road station to bandra terminus of train no 19028 vivek express on 11/06/2013 with seat no 65-66 in couch no s3. On the day i reach station at 8.45am and the train was scheduled to arrive at 9.15 and which arrived at 9.20. There was indicator on platform no 1 with couch position of the train so i moved to the couch no s3 with my wife and children. Train which was about...
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R
Rajneesh Gaur
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ineffective AC Coach of 19943

Address:Udaipur, Rajasthan

Dear Sir / Madam,

It is very unfortunate to inform you that i got my Railway ticket booked in UDZ-ADI Express ( Train # 19943 ) in 2A.C Coach.This Train leaves from Udaipur to Ahmedabad every evening at 17:45 Hrs , but this journey of mine turned to be the most horrible , Pathetic and painful journey of my life . Since the Air Condition of the Coach was fully ineffective because of which not only me rather all the passengers...
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VK Pathak
from Ratlam, Madhya Pradesh
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Non receipt of Luggage (Motorcycle)

Address:Mathura, Uttar Pradesh

Dear Sir,

I am very sorry to inform you that I have booked my motorcycle on 23/05/2013 from Mathura Jn (MTJ) to Pipariya (PPI). It had to reach on 24 May 2013 but not reached yet on 06 Jun 2013. Kindly help me. I will be very grateful to you.

Thanking you
VK Pathak
mob – [protected]...
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