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Indian Railways Complaints & Reviews

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Last updated Apr 12, 2024
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Indian Railways reviews & complaints page 235

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J
jsachin1979
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no response on number 131 at guwahati railway station

Address:Kamrup Metropolitan, Assam

Respected Sir...
With due respect I want to inform you that we the people of Guwahati are facing problems from the enquiry counter of the Guwahati railway station .
The biggest reason is that of not getting any response from the telephone enquiry number 131.
Sir this leads to a big problem any time enquiring about the arrival and departure of the trains.
Sir its a humble request to the good office to please look...
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R
Ranjit Chandnani
from Surat, Gujarat
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RPF on Duty

In Train No 12170 Solapur-pune intercity exp on 29-may 2013

In above mentioned train Solapur-Pune intercity exp, in the 2 nd or 3rd general coach from engine side seat no. 97 to 108 (12seats) were occupied by 7 RPF officers who did not allow other passengers to sit on those seats. Myself and other passengers were standing there but the RPF officers did not allow to sit us on those seats. One of the head officer closed both...
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A
Attikur
from Mirzapur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bike Not Delivered

Address:Assam

parcelled 01 motorcycle from Allahabad To Guwahati on 16 MASRCH 2013 and today is 29 MAY 2013 which is more than 02 MONTHS from the date of BOOKING, I have many a times gone to the Railway Officials both to ALLAHABAD and GUWAHATI but i am really unhappy that till now they can't even tell me that were is my bike exactly is, so i wish you can help me to locate my bike.
DETAILS OF PARCEL
PARCEL BOOKING NO (P.R.R NO)- 2120...
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V
Vijaya Thadi
from Vijayawada, Andhra Pradesh
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not getting refund

Address:Andhra Pradesh

This is the email I got for the TDR I filed for the following PNR number. I wonder if the TTE can do 'No Remark in charting' What is the meaning of it?
If the railway authorities can say the reason as 'No Remark in charting', then there must be no discharge of duties by the railway staff(TTE). If the passenger with that PNR number had travelled the railway staff can mark as 'travelled', if not travelled...
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A
annamsush
from Jaipur, Rajasthan
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Theft in AP EXPRESS

Address:Bharatpur, Rajasthan

hi every one,

my name is sushma annam who went to hyderabad for vocation. while returning from hyderabad by AP express on 23rd May 2013, theft has occurred. my suitcase was opened and jewelry of 60 gms and my wallet was stolen. wallet consistes of debit cards of 5 banks and id proof of driving licence. gold include 2 bangles, mangalsutram chain. i have complained indian railways online same day and i have the receipt with...
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U
Udham Singh786
from Noida, Uttar Pradesh
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Number of Coaches to be increased

Address:Bagpat, Uttar Pradesh

Hello,

I am daily passenger from Baraut. due to less coaches we are unable to take the seat and a lot of rush is there in the Train on 5.52AM.

Also distance between from Baraut to Old Delhi railway station is 56KM and Trains are taken more then 2 Hours.

Pls look into it and do the needful.

Thanks in Advance.

Udham Singh
[protected]...
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N
narenkonar_dee
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

irresponsible duty of TT & RPF

Address:Bhagalpur, Bihar

Sir,
I am Narendranath Konar. On 18.05.2013 i was traveling from Patna to Bhagalpur by train no: 13236 Danapur- Sahyabganj Intercity Exp.
My resurvation was at CC. My PNR no was: [protected].

After moving from Patna all local passengers comes into the CC compartment without reserved ticket & they make the compartment horrible.
TT & RPF was at a role of statue. I also take the picture of the compartment...
+1 photos
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B
benjemin thambi
from Erode, Tamil Nadu
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misbehavior and provocative verbal accusation

Address:Tamil Nadu

I lodged a complaint at Sattur Station on March 6th against a TTE, who very nastily misbehaved and used un parliament words and pulled my shirt sleeves, raised his arms to hit me in front of the fellow passengers. This complaint has not been addressed, and I have not been called for an inquiry.

Please, do the needful for an enquiry....
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S
sumant2singh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bike missing and misbehaving

Address:Sundargarh, Odisha

Deat Sir/ Mam,

Greetings,

I am sorry to say but the offials at parcel officeis totally not prompt and doesnot seems to be well comunicated.I had booked my honda stunner bike as per the attaced luggage ticket from Udaipur (Raj) to Raurkela (Orissa) on 10th May, 2013 from Udaipur with the same train I was coming on. But due to any what reason they did not got my bike down in raurkela... despite my father standing...
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A
Akshay111991
from Baloda Bazar, Chhattisgarh
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Bike delivery Delayed

Address:Durg, Chhattisgarh

Dear Sir,
I had booked a bike (BAJAJ PULSAR 135cc, BLACK, UK 07 AS 6347) from Dehradun to Durg on 29/04/2013 but the bike has not reached Durg till 05/05/2013. I contacted the authorities at Durg parcel office and there the authorities said that the bike has not been unloaded at Durg station. When i asked that how can i get to know when my bike will reach Durg and where it is now the parcel supervisor said that they cannot tell where...
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K
karanrathod
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Group of Passenger

Address:Thane, Maharashtra

Respecter, madam/sir,

In virar local group of people are not providing seats to common passenger even if they catch seat first than regular group , they are reserving seats for there group member they puts there leg on seats or any baggage to reserve the seat. when we asked why we cant seat? they abuse us and warn us if we speak anything more than they will beat us....
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N
nakul65
from Meerut, Uttar Pradesh
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Inefficiency in housekeeping in 3 tier ac class

Address:Karnataka

I traveled with my daughter by the confirmed berth with the following details:

PNR Train Name Date From To Status
[protected] 12650 KTK SMPRK K EXP [protected] H Nizamuddin-NZM Yesvantpur Jn-YPR B4 , 12 - B4 ,10

found surprisingly no house-keeping staff in boggy till arrived at the destination. only a blanket and a pillow...
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P
pradeepkumarjain
from Basti, Uttar Pradesh
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kindly attention to railway deptt

Address:Jaipur, Rajasthan

I have booked the ticket from jaipur to balotara on 25.01,2013 PNR No:[protected] through IR CT.Train departure time was 11.00pm but due to heavy fog train was more than 5 to 6 hours late that's why i have to cancel my ticket (file tdr) as per railway policy if train is running more than three hours late then total fund should be refund but in my case i have sent thousands of mail to railway and customer care deptt. they people are...
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K
Kirti Dhawan
from Chennai, Tamil Nadu
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STOLEN ARTICLES ON BOARD

Address:Ghaziabad, Uttar Pradesh

I was travelling on the 18101 TATA JAT EXP from CNB to JUC on berth 12 of the AC 3 Tier on 18/04/13 just before NEW DELHI stn at abt 10.30pm somebody fradulantly stole my GALAXY S III PHONE on PNR [protected] while it was charging, pressed beneath my pillow by spraying some substance due to which i became disoriented also as was found when shaken up by boarding passengers after new delhi.
the attendent professed ignorance. also the...
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J
Jaiprakash Joshi
from Surat, Gujarat
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Validity

Address:Maharashtra

I had purchased a Smart Card No CR 0218003 issued by Central Railways.I had recharged it twice and found the card very useful. But to my surprise I went for recharging and was told that my Smard Card had expired and was of no use.The balance and the deposit paid on the card was forfeited. This I felt was Cheating.Why at all should the card be invalid and why was the deposit on the card be forfeited with any valid reason.The Railways can find...
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D
darshansoni
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mental and Sexual harassment

Address:Bangalore, Karnataka

Dear Sir,
Myself is Darshan Soni from Vyara Dist – Tapi(Nr. Surat). Sir yesterday dt 22 April 22, 2013my sister was travelling in YPR-JP Garib Rath Train No – 06511 from Yeshvantpur to Surat. Her PNR No. is[protected]. She was travelling with two kids of her 12 and 9 yrs old, they had a separate ticket their PNR No is[protected]. They all had a waiting List Ticket but with them some cousins of my jiyaji were also travelling...
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Address:Pune, Maharashtra

I use to travel from Pune to Bhusaval, Nagpur, Bilaspur, Howrah etc. Due to suddent journy it becomes hard to reserve the tickets so I need to travel in General Bogie. I prefer to travel by Jhelum Exp, Pune Bilaspur Exp, Azad Hind Exp. Since last 5-6 trips we all passengers travelling in general bogies are facing an issue of 'Seat cornering by ' Hammals' in general compartments by boarding the trains in the yard.'br...
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M
mr.balvant
from Mumbai, Maharashtra
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damaged staircase of foot over bridge

Address:Mumbai Suburban, Maharashtra

Dear sir
this is to inform you that foot over bridge on south of khar road station has been damaged seriously .
stair case near poll 16/1 is showing complete loss of bottom cover & thus reinforcements have been corroded .
I am observing it from last one year when damage was not prominent .
But it has worsen with time
so i would request you to monitor the part of bridge with concerned authorities &...
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S
SAURABH SRIVASTAV
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

AIR CONDITIONING FAILURE: NO HEARING

Address:Delhi

Me & my wife KAVITA had boarded the Kerela express train no. 12626 from New Delhi station on 16.04.2013.Our ticket PNR no. was [protected] .Right from the time the train started from Delhi station at 1130 hrs the Air conditioning was not functioning and we soon started prespiring. There was no attendant in our bogie ( the bedding minus the Towel was already on our berths when we boarded).The AC was only functional at one extreme of the...
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S
subrat.khandual
from Gidam, Chhattisgarh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

indian railway atm machine deduct the money from atm card but no ticket has been come out

Address:Puri, Odisha

dear sir
i am subrat khandual having atvm no SE0105496 used in puri railway station to purchase puri to bolangir ticket for to adult person in express train around 5 pm the amount is deducted from my card but the printed ticket has not been came out from the atvm machine whine i did the inquiry station master puri he told that atvm machine is outof order but sir.i will like to draw ur kind attention that know out of order bord...
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