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Indian Railways Complaints & Reviews

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Last updated Apr 12, 2024
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Indian Railways reviews & complaints page 237

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B
bhartimayank7
from Kolkata, West Bengal
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Money not returned for TDR since last 1.5 months

Address:West Bengal

Hi

I have booked tickets for myself, my mother and my grandfather from Koderma(KQR) station to Sealdah(SDAH) station.
By Name : Mayank Bharti, Raghaw Modi, Munni Devi. The Date Of Journey was 30/12/2012 and ticket was Booked On:[protected].
PNR no. was [protected]. Since the train was late by more than 20 hrs so I choosed another train to travel from Koderma to Sealdah.
On 1st Jan I have filed TDR to get...
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D
drpksh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

e-ticket booking

Dear Sir,

Transaction ID - txn#[protected]

I was trying to book an e- rail ticket for my family on 10th Feb,2013 from H. Nizamuddin to Jabalpur, paid Rs 1205/- by my SBI debit card & waited for the completion of the transaction ( as displayed on the screen "Do not refresh or restart till the transaction is complete ),I went on waiting till I saw a displayed messsage on the screen "Your time...
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R
ritu14singh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment deducted from bank but ticket not issued

Dear Sir

I am very much disappointed by IRCTC.

I tried to book a ticket today for Jaipur-Gurgaon (transaction id: [protected]) and amount Rs. 390 was deducted but the ticket was not issued. When I checked the failed transaction status it says "Payment not received from the bank."

I also filed an online TDR on irctc against a reservation from Jaipur-Gurgaon (transaction id: [protected])...
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J
jigolu
from Ratlam, Madhya Pradesh
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forgot password

Address:Chhindwara, Madhya Pradesh

not getting password
i cannot getting my password email and mobile verification sms
please send password and mobile verification code

my user id - jigolu
my email id - [protected]@rediffmail.com
my mob no - [protected]

please please sir send immediately
i ......
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G
gbernad
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad coach condition

Would like to bring to your notice about a health issue we faced after travelling in Kanyakumari- Bangalore Express (16525). My daughter had severe skin infection due to an insect bite from the train. This has happened twice, once 4 weeks before due to bed bug bite and last week due to some poisonous insect bite. This time it was so severe that she ran through high temperature and had swollen wrists and legs. Both the time we traveled in...
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R
rajlaxmi.singh28
from Jabalpur, Madhya Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

humiliated by TC and refund amount of Ticket

Address:Singrauli, Madhya Pradesh

Sir/Madam,
I am Rajlaxmi Singh. My Mother & Brother (Shivkumari Devi & Arvind Kumar Singh) My brother was going for treatment in CMC Vellore. They return from their. They
was travelling From Chennai To Itarsi on 21st Dec in Coimbatore Jaipur express train No 12969. ticket was in First AC. Status WL1/WL2. Actually they lost her ticket and complaint in railway department about it.

Main Issues is that...
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P
praveen dhar
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bad food quality

Address:West Delhi, Delhi

This is the complaint about food quality in rajdhani express , from kanpur to ranchi , train no 12454 from cnb to ranchi bogie no b3 seat no 23 ,dated 31st jan2013
the non veg food given to me was smelling bad , the salad was of bad taste and foul smell was there, i did not eat it and returned it back , i had to sleep empty stomach despite of paying in advance for it , to my further disbelief the manager mr udai veer singh did not...
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R
Raju300711
from Varanasi, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

TDR filed but i got only 50% of fare refunded

Address:Mumbai City, Maharashtra

Dear Madam / Sir,

I had booked a 2nd-AC Ticket in train 12142 from SATNA to KALYAN for journy date 3rd of January 2013. Because of fog problems the train was late more then three hours.
I had filed the TDR on 03.01.2013 to cancle my ticket (PNR: [protected], Transaction-ID:[protected]) because the train was more then three houres late. When I have filed TDR online the train had not left the starting source station.br...
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V
vibhavsrivastava
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Valid TDR has been rejected, Because railway could not maintain the previous records.

Address:Gautam Buddha Nagar, Uttar Pradesh

Train No: 02394
Date of Journey:[protected]
PNR No: [protected]
Passenger Name: Vibhav

Train Status: It was late at least by 18 hrs
(till the last time, I checked)

Result: I could not travel because of delayed train. So I filed TDR against above PNR No, but now received below mail text from railways.

________________________________________________________________________________...br...
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A
ajay 123
from Chennai, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

forgot username and password of irctc login

Address:Allahabad, Uttar Pradesh

sir
i have forgot my user name and password of irctc.in login .
my e-mail id is [protected]@rediffmail.com.plz send user
name and password on my e-mail...
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S
Sandy Salian
from Ludhiana, Punjab
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hawkers capturing mira road station

Address:Mumbai Suburban, Maharashtra

hawkers capturing railway station space at mira road & bhynder this is on all railway station in western & central line r.p.f is responsible for it. how ever if railway government gives legual permission for hawkers. charge them monthly money can be used for public service. now money is going in officers pocket central government showing railway is going in loss but officers are in profit taking black money. few days before ticket...
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A
ajaydec2009
from New Delhi, Delhi
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poor cattering service and misbehaviour of TTT

Address:Uttar Pradesh

1. I m travelling in NE express train no 12505. On 24 jan2013 cattering service staff came to at 1700hrs and took the order. I freffered non veg..at 1745 he came back with the dinner pack saying that it my dinner pack. I cheched it then and there. I come to know that it was the veg, however he took money for the non veg. I returnd it an he served me the cold chicken with rice. I refused to take it. Hearing this he said that there will be...
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R
raja dey
from Mumbai, Maharashtra
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Non refund of TDR Amt

Address:Karimganj, Assam

I have not received the Refund for the TDR file vide reference no ekt[protected] against PNR no [protected] of Train No: 15696 Date Of Journey: 28/12/2012, From Station: BADARPUR JN(BPB) To Station: LUMDING JN(LMG), Quota: Tatkal , Reason For TDR: AC Failure. But till today I have not received the refund amount from IRCTC or N F Railway. I have posted all the relevant documents from TTE of 2AC coach of Train No: 15696 to IRCTC....
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A
ashis13
from Gurgaon, Haryana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud by Indian Railways

Address:Ghaziabad, Uttar Pradesh

Hello there,

I had booked 2 tickets from Ghaziabad to kanpur for my parents, but when they reached station, train was late by 12 hours so they caught another train, I filed TDR to refund money mentioning the reason that "Train was late for more than 3 hours". Now after many follow ups with IRCTC customer care, I see status as regretted and no money is refunded, there is no reason given for this.
Please help...
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S
sitaram_1983
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake TC Working At lower Patel Station

Address:Mumbai City, Maharashtra

Dear Sir,
I was travel from Mahalaxmi to Churchgate as on 20.01.13 on return ticket. I get down at lower parel at the time of return same time TC ask me for ticket and i saw him my ticket. First he allow to go after 1 minitus he call me back & check again my ticket. He had made lot of argument with me then he take up to me one room at platform # 1. then there is also i await for half hour the same. At last he charge me Rs 250 for...
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A
Abid areacode
from Palghat, Kerala
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ID Proof

Address:Kozhikode, Kerala

I had an experience on 17/1/13 during journey from Trivandrum to Calicut in Trivandrum-Mangalore Express.The ID number given was that of PAN card which I forgot to take.But there was my Adhar card in original , my college ID card in original,DL copy and National Service Scheme ID card issued by state government authority.Eventhough I produced all these the TT (looked like a boy)didn't agree.I have to pay Rs 760 as ticket fare for four...
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Address:Karnataka

WE HAVE TRAVELED ON 20/11/2012 FROM SECUNDERABAD TO SURAT IN S-5/33-36.TRAIN NO.17037.PNR NO.[protected].IN THE BOGY UN AUTHORIZED PEOPLE WERE MORE THEN AUTHO. RESERVED TKT.HOLDER.WE WERE NOT ABLE TO SLEEP ENTIRE NIGHT AS THOSE PEOPLE HAVE OCCUPIED ONE SIRE OF SEAT FOR THERE SITTING.THE JOURNEY BECOME PAINFUL-TEDIOUS-HORROR-RESTLESS ..PANTRY WAITERS WERE SELLING FOOD AT DOUBLE RATE & MAKING BLACK MARKETING OF PANTRY FOOD.ON ENTIRE TRAIN...
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M
mahawaer
from m, Punjab
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

misbehaviour and abused me by ticket conductor

Address:Fatehgarh Sahib, Punjab

Respected Sir, On dated[protected] time about 8:40 AM I travel to my city mandi gobindgarh to Gurgaon (HR) .At this time there is a daily passenger train from Amritsar to Ambala Cantt which stoppage at mandi gobindgarh. The ticket conductor whose named Mr. Anwar Adil whose duty on ticket window at that time , does not give to my journey ticket i.e. MANDI GOVINDGARH to GURGAON .Although there is a computerised ticket window but the Mr....
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Shynivv
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding Tatkal Ticket Booking

Address:Chennai, Tamil Nadu

Indian Railway has announced many rules on blocking the agent Via ticket Booking. But it is so pathetic , that there is still no change in the same. Tatkal Railway tickets can be booked at Sastri Bhavan Post Office, Nungambalam, Chennai, But as per my experience in booking tickets there, seems like it is the place for only the agents to book tickets. I was the 14th Person in the queue, Among the first 13, 12 people are agents. Each ticket...
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K
kanushi21
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding side middle berth in garib rath

Address:Rangareddy, Andhra Pradesh

I have read in news papers that side middle berth is removed in Garib Raths.But when i booked Sec-VSKP Garib rath train tickets i was allotted side middle berth.Side middle berths are so inconvenient and uncomfortable.middle age,old age persons cannot climb to that berth.Taller persons cant sleep.

Please ensure that Railways remove this side middle berth option which causes inconvenience to passengers....
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