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Indian Railways Complaints & Reviews

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Updated: Jan 16, 2026
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D
darshansoni
from Chennai, Tamil Nadu
Apr 22, 2013
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Address: Bangalore, Karnataka

Dear Sir,
Myself is Darshan Soni from Vyara Dist – Tapi(Nr. Surat). Sir yesterday dt 22 April 22, 2013my sister was travelling in YPR-JP Garib Rath Train No – 06511 from Yeshvantpur to Surat. Her PNR No. is[protected]. She was travelling with two kids of her 12 and 9 yrs old, they had a separate ticket their PNR No is[protected]. They all had a waiting List Ticket but with them some cousins of my jiyaji were also travelling they had around 10 confirmed seats their PNR No is –[protected] they were in coach G11 my sister with her kids was sitting in G11 with those other 10 co-passengers. Sir train started at around 5:10am from Yeshavantpur and around at 9:40am one of your on duty TTE of G11(unfortunately he was not wearing his name batch so we don’t know his name). he behaved in very rude manner with my sister. Firstly he threatened my siser that she has to get down on Hubli Station. When my sister refused for it he asked bribe of INR 300/- for each passenger i.e.(300X3=900), when my sister refused for that also he collected my sister’s ticket and asked her to visit in 2 coaches behind G11 with some personal Bad Intention. Sir sorry to say but this is not the way your TTE should behave with lady passengers. Its very shameful for me to say that he also tried to do sexual harassment with my sister. I know Sir that with waiting List ticket one cant board an AC Coach, but at the same time Sir, TTE can only say to my sister to get down of train when there is complaint from co-passengers but here in this case co-passengers were my jiyaji’s cousins. Matter doesn’t closes over here when co-passengers tried to defend my sister that TTE he also threatened them that they will be forcefully thrown out of train if they don’t say my sister to get down of train at Hubli Station. Another thing I wont to ask that stupid fellow that if there was some mistake why he told my sister to get down at Hubli Station only when there was stoppage at Birur, Davengere and Haveri stations also. Sir he has tried an sexual harassment with my sister. Sir even we are working as lectuer of computer Science even we know rules and regulations. This incident shows that ladies are not safe in train from Railway Staff only. What the hell is this…?
I request you to look into the matter and take a strict action against these kind of TTEs.
Awaiting for your quick and positive response. Thanking You in Anticipation. i ma looking for justice with my sister. Sir if you dont take some action over such TTEs, some else lady may have to face this again.
Aug 13, 2020
Complaint marked as Resolved 

Indian Railway — Mental Harassment

Dear Sir,

I am a frequest travelerrs from Sec band to Khazipet. My worst day in last 36 years is 12/03/2011. I take a monthly pass and travel weekly baisis from HydSeunderabad to Khazipet.

Unfortunately on 12/03/2011 i entered the Khazipet station a usual at 3-50 PM to take AP express which arives at around 4-45 PM. As I entered stepped on the platform No 3 i found that East Coast express was moving out of the platform. It ws late by 1 hr from its actual time. For a second I throught why to waste time if I can catch this train No. I entered the reservation compartment S6 as training already took it speed. Thought when train stops at Jangao I wll get down and move to general compartment.

A gentle man with blue blazaer(coat) white shirt and white pant entered the compart and asked the ticked to me only to me not to any one else in the compartment. I showed him my ticket. He told to pay Rs. 75/- I asked why should I pay when I am having ticket. He informed me that this a reservaton compartment and you are holding a general ticket.I explained him the entire story and told that I will get don as soom as train stops.

He told wo told you to travel in rail did indian raily informed to to travel through rail then why did you enter the rail ok entered the rail why did to entered the reservation compartment. I begged him sir it was an hurry and as train was already on its so and general compartment was very far i entered the compartment. He pushed me like if i am a criminal.In fromt of all passengers he pushed me again and again and insisted to get down. At that movement my mind was planning to jump out of the train and comit suciced for the treatment given by the TC.

I cam and stook at the door and waining for the train to stop, he can after some time near me and used abused language in telugu and told why are you statnding here I told you to get down naa.

SirMadam,

We are paying the charges fixed by you and this is the treatment we receive from you employees. I pay 70 Rs. from Hyd to Ramagundam and come by standing entire jurney. While APSRTC charges Rs.40 /- for deluxe bus by giving seat.Rs60/- luxury bus by providing seat facility and Rs.100/- for Super Luxary AC non stop from Hyd to Hanamkonda.APSRTC will not take the passengers more than its available seats.We have N number of buses for the said route. When so so many facilities are availabel we prefer to travel by train and this is the respect given by you employees. APSRTC provides personnel attention to each and every passenger driver comes and askes before leaving, is your luggage kept safely is any body coming ets.,

Every bus contains the mobile number of his manager,deputy general manager, depo manager and divisional mager to contact directly and complain for any thing. While railway is only earning money and not providing any support.

In addition to my context against TC I was not the only person who entered S^there were many others also around 75 members who entered the reservations compartment at that movement. Then why he has behaved like that with me only because I denied to pay amount without taking any receipt.I dont rember his name but he was aged around 52, 5feet 7inches tall, fat big belly guy.

Finally when train stopped at Jangao I stepped down from S^and entered the general compartment no 938542 and stood near seat no 90. I was observing that how many more people will be entering the reservation compartment at Jangao Aler and Bhongir.

And my observation was cool each every station thre were about 50 100 passengers entering the reservation compartment with general tick. My question is did this guy penalised all those passengers or took the seet boxes from them and filled his belly.

At las to conclude that even for the worst situation when there is not road transaport available like bus taxmi two wheeler or air facility and I have travel trough rail service I will prefer to wait till road or air facility resembles and do not prefer to travel by trail in my life.

Refards
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    A
    Amol Joshi
    from Pune, Maharashtra
    Apr 22, 2013
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    Address: Pune, Maharashtra

    I use to travel from Pune to Bhusaval, Nagpur, Bilaspur, Howrah etc. Due to suddent journy it becomes hard to reserve the tickets so I need to travel in General Bogie. I prefer to travel by Jhelum Exp, Pune Bilaspur Exp, Azad Hind Exp. Since last 5-6 trips we all passengers travelling in general bogies are facing an issue of 'Seat cornering by ' Hammals' in general compartments by boarding the trains in the yard.'
    All these trains initiate their travel from Pune. When trains arrive on platform, all doors are locked and opened in front of passengers. As soon as passengers starts entering in bogies we see that the seats are already controlled by the Hammals and their frinds. These people behave very very very rudely with passangers, talk with us with vulgar language, fight with passangers who restrict such behaviour. These people are selling each seat from Rs50 to Rs100. I also have seen Polic Hawaldars claiming money for providing the seat. I need answers for below:

    How hammals alreay had entered the train before the train reach on the platform?
    What Police Havaldars(or Kutte i.e. Dogs) are doing when such thing is happening in front of them?
    Why we should pay an extra money to such people if we had already paid for the seat to Railways?
    Why my sister/mother/friends must have to shut off their ears while listening such vulgar language?

    If Pune Railway control person (whoever he/she is) feel some shame after reading this post the please do something needful to avoid such troubles.

    General — We people

    We should develop the system where the complaints received should be followed up and put up in consumer forums. So that the planner and decsion makers know about the complaints -- it seems there service delivery is poor in the country...
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      M
      mr.balvant
      from Mumbai, Maharashtra
      Apr 21, 2013
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      Address: Mumbai Suburban, Maharashtra

      Dear sir
      this is to inform you that foot over bridge on south of khar road station has been damaged seriously .
      stair case near poll 16/1 is showing complete loss of bottom cover & thus reinforcements have been corroded .
      I am observing it from last one year when damage was not prominent .
      But it has worsen with time
      so i would request you to monitor the part of bridge with concerned authorities & stop its use.
      Please repair or replace that skywalk as early as possible.
      It is danger to the public using it.I hope my request will not be ignored & immediate action will be taken .

      Regards
      Balvant singh
      Student of B.Tech Civil ,VJTI
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        S
        SAURABH SRIVASTAV
        from Mumbai, Maharashtra
        Apr 17, 2013
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        Address: Delhi

        Me & my wife KAVITA had boarded the Kerela express train no. 12626 from New Delhi station on 16.04.2013.Our ticket PNR no. was [protected] .Right from the time the train started from Delhi station at 1130 hrs the Air conditioning was not functioning and we soon started prespiring. There was no attendant in our bogie ( the bedding minus the Towel was already on our berths when we boarded).The AC was only functional at one extreme of the coach and as it was miserable in our berths ( nos.20 & 21 of 2nd AC coach A2 ) we reported the matter to Shri Mohan ACC of Railway staff who was snoring in a berth in an AC coach two bogies away - he said he will come over but came only when after one & a half hours I again went to him complaining also to the T.T.E about the non response of staff.The T.T.E Sh. D.S.Dubey appeared to ward his time since his duty was only till Jhansi.At around 1pm several other passengers felt the pinch & suffocation with rise in ambient temp.and when they repeatedly complained to the T.T.E, he acted a bit and then the technician Sh.K.Binu ) came at around 3 pm and after 45 mins. furtheron ,declared that one of the two or three compressors of the coach (A2 OF 2nd AC) had failed and he cannot do anything about it.The T.T.E who next came at Jhansi addressed the issue only when the train started from Jhansi and strangely said that the passengers should pull & stop the train ....only then will the Jhansi station staff will listen & repair ! Ofcourse none of the passengers did so and neither this T.T.E nor his predecessor agrreed to write about AIR CONDITIONING FAILURE on the ticket saying that you may lodge complaint on the complaint book which is with the Guard.At Bhopal we tried for the Complaint book but the guard said the T.T.E. himself has one..he should give,I will give only when the T.T.E gives in writing that he is not having one.
        I tried to lodge a complaint in the online complaint site customercare.indianrailways.gov.in but sorry to say it is a farce..and just doesnot register your complaint ! Try as you much...it will always put your effort in vain ! Indian railways have devised this mode to keep aloof of consumer woes and reap financial benefits without any accountability. What a shame ! What Hypocrisy...developing a site like that !
        Please treat this also as my application for refund of the Rs. 2510/- fare of me & my wife's ticket PNR no. [protected] as we had one of the most miserable journeys of our life.- saurabh srivastav ...mobile no. [protected],resident of 23 B,Sai Hills , Kolar Road Bhopal pin 462042.
        Aug 13, 2020
        Complaint marked as Resolved 
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          S
          subrat.khandual
          from Gidam, Chhattisgarh
          Apr 16, 2013
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          Address: Puri, Odisha

          dear sir
          i am subrat khandual having atvm no SE0105496 used in puri railway station to purchase puri to bolangir ticket for to adult person in express train around 5 pm the amount is deducted from my card but the printed ticket has not been came out from the atvm machine whine i did the inquiry station master puri he told that atvm machine is outof order but sir.i will like to draw ur kind attention that know out of order bord has been display with that atvm machine ..not only i lost around 262 rupees from my card but i have to repurchase puri to balangir two ticket i lodged a complain no is 085639 dt.12/4/2013 i am physically and mentally hearsed from this incident .please inquiry the matter kindly and re found the money i atteched my complain meme.

          subrat khandual
          at.chimnivati
          po.dist.bolangir
          pin 767001(odisha)
          Aug 13, 2020
          Complaint marked as Resolved 
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            A
            Anurag Kharghar
            from Nagpur, Maharashtra
            Apr 15, 2013
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            Address: Bareilly, Uttar Pradesh

            To,
            Union Minister,
            Ministry of Railways,
            New Delhi,
            India.

            SUB : COMPENSATION DEMAND OF 1.5LACS AGAINS RAILWAY THEFT OF OUR BAGGAGE FROM TRAIN DATED 14.4.2013.

            SIR,

            My wife Mrs. Kavita Yadav, my son Mr. Nitaaksh Yadav and myself Mr. Anurag Yadav lost our Blue Colour Sky Bag Trolley dated 14.4.2013 from BSB ADI EXP(Train No. 19408) from Coach S2(25/28) wide PNR no. [protected] at around 1am in night. We were asleep while the theft was carried out. We woke up at around 2 am and came to know that we have lost our baggage. When enquired with the passengers in our Coach, two passengers were awake and told us that they saw the thief with our Blue Colour Trolley bag getting down at Bareilly station saying he has to catch another train. He was of short height in middle age of 35-45 and was wearing a cap.
            Our belongings were worth 1.5lacs(1 gold mangalsutra,1gold chain, 2 gold hand rings, 2 gold ear rings, clothes worth 25k and bag of 4k). Approximate value of 1.5lacs and above.

            There was no security personals of GRP or RPF or Squad present in the train as confirmed by the then TTE Mr. Arun Kumar. WHY????

            We had filed a complain at the next station of Moradabad at around 3am and submitted and received a copy of the complain by constable Mr. Avnish Kumar of GRP in the presence of ASI of RPF Mr. Birendrasinh Bisht. There were 4-5 constables of GRP at the Moradabad station while we were writing the complain and few of them were LAUGHING as if they had not responsibilities to be fulfilled towards our complain. There were no contact details were we could complain in the train so that the investigation against the theft could be started immediately by the cops as it was hardly 1.5 hour since our baggage was lost.

            We are middle class family working hard day and night to earn and fulfill our livelihoods. It feels very agonizing and painful when our HARD EARNED MONEY is simply taken away by a local group railway thief so easily and after that also no strong efforts being made by the cops against the crime.

            Are the railway passengers responsible for the theft of their belongings in train while travelling???

            How can any bloody thief get away so easily after doing a theft from the TRAIN. I think it’s a big and serious issue with the security of passengers and their belongings in INDIAN RAILWAYS. He will gain confidence and make another victim of his crime again and again.

            HOW WILL THIS BE STOPPED???

            WITH THE PRESENT EXPERIENCE , I DON’T THINK INDIA CAN EVER BECOMA A ZERO CRIME NATION AND SUCH CALOUS ATTITUDES OF THE RESPONSIBLE PUBLIC SERVANTS WILL ONLY ADD TO CRIMES OF THE NATION INSTEAD OF MINIMIZIING IT.

            I STRONGLY DEMAND FOR COMPENSATION OF 1.5LACS OF MY BAGGAGE AND STRICT ACTION BEING TAKEN AGINST THE CRIMINAL.

            YOURS FAITHFULLY,

            ANURAG YADAV
            (A COMMAN INDIAN CITIZEN TRAVELLING IN INDIAN RAILWAYS)
            [protected]
            Aug 13, 2020
            Complaint marked as Resolved 

            Indian Railways — Missing security in Indian Railways at Night

            I was travelling with my wife from New Delhi to Secunderabad on train # 2724, coach no A1, berth no 31 & 33 with pnr #[protected]. After the train left the bhopal station I caught a young sardarji red-handed trying to pick on my wife's purse. I raised an alarm which woke up my fellow passengers. The sardaji, who claimed his name was Sunny, was travelling on an upgraded general class ticket on HA1 16. He had no idendity card with him to prove his credentials. A sum of Rs. 2500 was missing for my wife's purse and on pursuing hard with him he ran back to his seat, fetched a black trolley bag, and gave us back our stolen sum of Rs. 2500 without much protest. The TC on duty Mr. Rajendra Singh was a witness to the incident and he asked me to look for an attendent nearby. I went to look for an attendemt and on my return found that the sardarji was missing. Presumably he wanted to go to the bathroom but managed to escape from the slowly-moving train before Itarsi but left his bag behind. The bag was later scrutinized by the GRP staff before Nagpur and a statement detailing the bag and the materials inside it was taken by them with me as one of the witness.

            I think we could have handed over the thief to the GRP had we had a security staff on board to escort the thief. The TC could also have done better to help us rather than be a silent witness and allow the thief to escape unpunished.

            I would kindly request the matter be brought into the attention of the higher authority in charge of security on train at night so that such incodents can be avoided in future and passengers feel much safer travelling on Indian Railways.

            Kind regards,

            Goutam Kumar Biswas
            D.E.Shaw India
            Hyderabad

            +[protected]

            Railways — Railway Thefts

            Hi,

            I was travelling on the andaman express travelling to chennai from vijaywada on 19th october at 1.00 a.m. My husband was with me.We got lower berths and we had just boarded the train and the train moved and since it was night we settled down to sleep. I kept my handbag under my head and there was this person who comes and snatches it and vanishes in matter of seconds as our seat was near the door. I jumped and ran behind him but there was no use. To my surprise, there was no railway police men for the reserved compartment at night. I lost my mobiles and Gold jewellery worth 30 thousand rupees and my wallet with PAN card and Driving license. We complained to the railway police but we did not receive any FIR number.

            The handbag was cream in color.

            1. Blackbead Chain
            2. Gold Earrings
            3.A gold chain with a pearl locket
            4.Sony Ericsson Mobile W580i
            5.A Book of Sai Sat Charita.
            6.Book on Barack Obama(Audaity of hope)
            7. A spectacles case
            8. A Black wallet(PAN Card, ICICI debit card,4- wheeler Driving Licence from Maharasthra)
            9. Photographs of my husband and me and my parents.
            10.Sodexho pass booklet worth 1500 rupees.
            11. Miscellaneous things like handsanitizer, tissues.

            Please contact me at the following:

            Cell number : [protected]

            Rgds
            Vasanta

            Railways — theft on train

            hello sir!
            my dad is comes to mumbai , on the way one biscuit group appas
            cash=8000
            ring=10G
            mobile phone is theft

            Indian Railway — Baggage theft by someone

            Dear Sir,
            I alongwith my wife were travelled from Bareilly to Ludhiana in Jalianwala bagh Exp train no-18103 on 1.12.11 in 3AC coach PNR NO [protected]. At Moradabad station somebody inside the coach has stolen my baggage from my seat and ran away. i have lodged the complaint at ludhiana station but still there is no rely to that. request you to please look into this matter and take necessary action as i lost my precious item in that luggage.

            the main purpose for this request is to draw your attention towards duty of TTE. I have observed many times that in coach TTE don't check the tickets of all passenger present but only check the tickets of those passenger who have arrived from source station which doesn't solve the purpose of any doubtful passenger who is travelling without ticket on some seat.

            Waiting for your reply as soon as possible.

            Thanks
            To Railway Minister,
            Rail Bhavan,
            New Delhi.

            SUB: Complaint for lost of my luggage during traveling in the train LAL Quila Express from Kanpur to Kolkata .

            Respected Sir,

            I myself Mr. Shadab Akhter traveling with my colleagues in train no. 13112 (LAL Quila Express) from Kanpur Jn. to Kolkata, on Thursday feb 2nd 2012, my PNR no [protected]. was, 43, 46, 48, 45 in coach S2. I was coming from IIT Kanpur to IIM Calcutta after attending the college Management cum cultural fest.
            I did see the luggage till mid night, It was a Plastic ball, and was kept near the Toilet as it was bit bulky the doors were closed. It was heavy around 80 kgs and we have the tickets for the luggage separately. 4:00am I was awaken, and, suddenly I found out that the Luggage is not there.

            For that I had complained to TTE in coach, but he could not help he had no idea what to do . I am still in the train.
            I have Lost my valuable Rs 50, 000 equipment and I have a fest to attend at IIM Calcutta, please help me out .

            I am working in a Adventure Tourism Company " Odyssey Wonders tourism and Solution Pvt Ltd.office in Jamshedpur, I have lost my asset which I had made with great difficulty during my yrs. hard work, hope you will understand my problem and do the needful.

            Thank you.
            Shadab Akhter.
            Cell Phone- [protected]
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              G
              gcsaxena
              from Mumbai, Maharashtra
              Apr 13, 2013
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              Address: Lucknow, Uttar Pradesh

              Non Receipt Of Motor cycle Bajaj Pulsar135 cc,UP-32,EE-1648

              Dear sir
              I have booked a Bajaj Pulsur 135cc,UP-32,EE-1648 from Lucknow to Panipat by train no. 15707 on 04.04.13 against Rly luggage ticket no.703862. The above material was loaded on 06.04.13 in train no. 15707 from Lucknow to Panipat , but the material is not unloaded at Panipat .I enquired from Rly officials then i came to know that my motor cycle has reached at Amritsar on 07.04.13 afterwards they again booked it for NDLS by train no.11058(ASR-LTT Exp) on 08.4.13 . The said material is again not unloaded at NDLS by Rly officials & material has gone to LTT. Now my material is still travelling here & there due to unplanned working of Rly. Officials . Now, I request you to take early action to find out my material so that i can collect it at the earliest.
              G.C.Saxena
              Lucknow
              [protected]
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                S
                Sarma Olety
                from Rajahmundry, Andhra Pradesh
                Apr 12, 2013
                Resolved
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                Resolved

                Address: East Godavari, Andhra Pradesh

                Sir,

                I have taken non standard circular journey ticket vide PNR NO[protected]. The railway authorities issued ticket for 4986kms for 5 members duly collecting an amount of Rs.6825/-. My journey details as follows.

                CCA to SLO Not Reserved 16kms
                SLO to BBS PNR No[protected] 594 kms
                BBS to HWH PNR No[protected] 439 kms
                HWH to Gaya Jn PNR No[protected] 458 kms
                Gaya to BSB PNR No[protected] 220 kms
                BSB to HW PNR No[protected] 816 kms
                HW to DLI PNR N[protected] 283 kms
                NZM to AGC PNR No[protected] 188 kms
                AGC to SLO PNR No[protected] 1759 kms
                SLO to CCA Not Reserved 16 kms

                Total Kms : 4789 kms

                There is a difference between original ticket issued and as per the reservation tickets issued is 197 kms . This may be reconciled and do justice to me.

                Thanking you

                Yours sincerely

                O V R SARMA
                # 1-13-129, GOPAL NAGAR
                YANAM - 533464
                Aug 13, 2020
                Complaint marked as Resolved 
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                  M
                  manthiram
                  from Suchindram, Tamil Nadu
                  Apr 11, 2013
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                  Address: Tirunelveli, Tamil Nadu

                  I can not cancel my ticket.Pnr no [protected].Train No 12632.Name N. Alamelu.Date of journey 8.6.13.Date of Booking 10.4.13.Kindly arrange to cancell the ticket and credit the amount to my SB a/c


                  S.Manthiram.
                  i have done reservation of myself with my 8 friends from nizamuddin station of delhi to kacheguda (hyderabad) then onwards upto yeswantpura station (bangalore) along with return journey from bangalore to nizamuddin dated 24th july ,25th july and 30 july respectively. due to some reason we have to cancel 4 of them .for this we went to ticket counter of baijnath paprola and then palampur station but they refuse me for cancellation. they misbehaved with me.i am very much puzzeled now. as it is well known that any reserved autherised ticket can be cancelled at any station of india. they said to me that he will not do that at any cost and scolded me . he made me afraid of police also. kindly take some action against this so that nobody may suffer due to this in future.thank you.
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                    Z
                    zakir hussain786
                    from Delhi, Delhi
                    Apr 9, 2013
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                    Address: Surat, Gujarat

                    Subject: General class train travelling tickets through internet.

                    Sir,
                      I undersigned request that general class train travelling tickets (unreserved tickets) and railway platform tickets can be made through internet also. We are facing lots of problems at railway stations for getting general class (unreserved) and platform tickets. There is always a long queue. Passengers sometimes faces foul language from the ticket distributor in change of rupees while ticketing at windows.

                    The general class (unreserved) or platform tickets can be generated through internet services like irctc or any authorized agency and e-ticket having certain key details of the passenger so that fake tickets cannot be done.
                    Like
                    1. Name of the passenger
                    2. Valid photo identity card no. for e.g. PAN card no.

                    The travelling ticket examiner or checker should have modern electronic gadgets connected with internet or having soft information detais from which tickets cross checking can be done and a fake or right ticket/passenger can be judged.
                    If it is implemented a lady faces problems for getting a unreserved ticket at railway station in front of railway ticket counters can be solved out.
                    Is there any way to file a PIL against indian railways to upgrade its services to general passengers .

                    Thanking u.
                    Zakir hussain
                    surat, gujarat.
                    Mob-[protected]

                    Railways — up grade

                    up-grade to higher are made randomly but it is unfair . The first priority should be given to tatkal ticket holders since they have paid higher amount. I hope the railway authorities look in the matter justice may be made

                    IndianRailway — NO PLATFORM MADE

                    Hi Sir/Mada,

                    Train 11063/11064 (MS To SA)

                    We are facing many real issue and all are shown below.

                    1. No platform are made for US (Un Reserved coach) at APN station. Young & old people are jumping down while stop train in 2mins. Really many people are hurting.

                    issue area : Ayothiyapattanam (APN) & valapaadi

                    2. In this station no lights at Frond and End area. proplem is , some guys are distubing people perticulary youg girls...

                    3. This train is very slow/many station is wating very long time/
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                      N
                      nasirali180
                      from Gurgaon, Haryana
                      Apr 7, 2013
                      Resolved
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                      Sir i want to complain about continious late runing of sampurn kranti express 12393 for last 4 monthz in ald-mgs section Mostly in outers of both station.
                      Mostly train arrives ontime,beforetime o. Ald outer abd gets delayed upto 3hours till crosing mgs. If there is traffic congesion in ald-mgs section then why rajdhania,durantos abd garib raths don't get delayed. As sampoorn kranti express is also vip train in pnbe-ndls route.
                      Pls take necessary action so tran can run ontime in future.
                      Aug 13, 2020
                      Complaint marked as Resolved 
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                        M
                        Moonmoon Ghosh Roy
                        Apr 3, 2013
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                        Address: Murshidabad, West Bengal

                        dear sir,
                        information- pnr no.[protected].
                        train no. 53175 date-3.4.13
                        ticket no. 58471881
                        first class-
                        sealdah to berhampore.
                        i have given all the information about the train. this non ac first class of lalgola entitled no. of passenger is strictly 4. but now chart is prepared for 6 persons at day time. but tt allows 9 persons along with railway staffs in this first class coup for a minimum money. why do we purchase ticket for rs.300. if this type of discripancies and illegal work is done in railway. we need justice. name of tt is not known..but given information will reveal the name of the ticket collector.
                        we need justice.
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                          M
                          mangal mundary
                          from Delhi, Delhi
                          Mar 28, 2013
                          Resolved
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                          Resolved

                          Address: Ranchi, Jharkhand

                          I would like to inform u that, I have lost my Original Certificates during journey in train 'HWH HATIA EXP. Train No.(18615)
                          on dtd.23rd March 2013. I have board the train from Kgp jn about 1 'O clock'.Whenever the train reached in Ranchi I trying to getdown but,my hand bag was left due too rush of passengers. The bag was contain with my dresses and my SBI bank passbook and 10th Marksheet in original..
                          Aug 13, 2020
                          Complaint marked as Resolved 

                          Train — LOST

                          HELLO SIR,
                          I HAVE LOST MY PURSE IN SWARNJAYANTI TRAIN(12817) ON 6 JUN NEAR KANPUR CENTRAL.I HAVE FOLLOWING DOCUMENTS IN PURSE-
                          VOTER I.D.
                          ONE SIM([protected])
                          MADE EASY I.D.
                          COLLEGE I.D.
                          METRO SMART CARD
                          PHOTOS
                          852 RS
                          ETC.
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                            M
                            mkrose133
                            from Gobardanga, West Bengal
                            Mar 26, 2013
                            Resolved
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                            Resolved

                            Address: Coimbatore, Tamil Nadu

                            My name is maragatham.Today at 8.20 pm I tried to book 4 e-tickets from cbe to bangalore for banglore intercity express.to13.4.2013. For some reason ticketsnot booked. But a message came from indian bank to my mobile as 495 withdrawed.through ATM. ATM ID-330001.
                            Please help to refund of my money.Thanking you.
                            Aug 13, 2020
                            Complaint marked as Resolved 

                            e ticket booking — ticket not printed

                            A ticket was booked on[protected] by tribeni express from Singruali to Lucknow in 2AC for three persons DR T SINGH 57 MALE DR I B MISHRA 52 MALE MRS J MISHRA 45 FEMALE AND PAYMENT MADE BY ON LINE SBI BY REF NO [protected]G16038203 also the mount rs.2310/= withdrawn from my acount of SBI but ticket was not printed as yet.
                            please print ticket on my e mail and informon my m no.[protected]

                            with regards
                            DR. T SINGH
                            DY CMO
                            NEHRU HOSPITAL. PO JAYANT DIST SINGRUALI
                            A GOVT OF INDIA UNDERTAKING

                            e ticket booking — e ticket booking

                            SIR,
                            ON 12/4/10 I HAD BOOKED E TICKET THROUGH IRCTC FOR YESHWANTPUR TRAIN NO.2735, BUT DID NOT GET E TICKET UNDER BOOKED HISTORY, WHEREAS MY AMOUNT WAS CUT FROM MY BANK ACCOUNT RS.1028/-. WHEN I CHECKED FROM THE NEVIGATION MENU IN FAILED TRANSACTIONS, IT IS SHOWN THAT PAYMENT NOT RECEIVED FROM BANK. HOW THIS COULD BE? ELECTRNICALLY TENDERED AMOUNT RS.1028/- WAS CUT FROM MY BANK ACCOUNT, AND TO MY MISFORTUNE NO TICKET IS DISPLAYED TO GET PRINT OUT. KINDLY TELL ME WHAT TO DO? AND TO WHOM TO CONTACT FOR REFUND OF MY AMOUNT OR TICKET. MY PLAN OF TRAVEL IS 4TH MAY 2010 FROM SEC TO YESHWANTPUR. BANK PEOPLE ARE SAYING THAT ELECTRONIC ETICKET PAYMENT DEDUCTED. HOW THIS CAN SORTED OUT?

                            THANKING YOU,

                            M LAKSHMIPATHI RAO
                            HYDERABAD

                            IRCTC — not getting railway e ticket

                            i booked 2 e tickets today dt 12/10/2010at 10:50 P M 1) from chandrapur to mumbai & 2) from mumbai to nagpur.but neither the ticket nor prn no. is delivered to me. please help.

                            my e mail: ramnathji.[protected]@gmail.com
                            ramnathji.[protected]@ymail.com
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                              D
                              dharmendra prasad dwivedi
                              from New Delhi, Delhi
                              Mar 24, 2013
                              Resolved
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                              Resolved

                              sir/mam I have booked a ticket in rajdhani express from Allahabad to guwahati in
                              AC -I date of journey is 28 March 2013. I have lost the diary in which the password of irctc I'd an email id which was registered. so please send me new password to mobile number which is registered with irctc. my contact no is [protected]
                              Aug 13, 2020
                              Complaint marked as Resolved 
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                                T
                                T. K. Sarmah.
                                from Dhanbad, Jharkhand
                                Mar 22, 2013
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                                Address: Dimapur, Nagaland

                                Dear Sir,
                                Though I have already sent several notices regarding refund of my ticket money for the cancelled fourney ; the irctc has not showm me any interest regarding my refund.

                                Here once again I do send this notice to refund / arrange to refund my excess money under PNR No.[protected] dtd 23/07/2012. This is further to note that the onward journey beyond Guwahati was cancelled for the particular train by the Railway authority only the passengers did not cancell their journey to New Delhi by themselves. Hence it is the morol duty of the IRCTC to refund my excess money my account since the tickets bought through net banking facility.

                                Thanking you.


                                Yours faithfully,
                                T. K. Sarmah,

                                Indian Railway — non refund

                                Dear Sir,
                                I Booked a ticket from jhansi to lucknow date 12/02/2011 Transaction ID [protected] and PNR [protected] in the name of Sumit kumar sing. It was on wailtlist status on the day of travelling after chart has been prepared. hence I could not travel from it. Why I did not getting my refund back.?
                                sumit kumar sing
                                gwalior
                                sksingh.[protected]@gmail.com
                                [protected]
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                                  V
                                  VIJAY KOYANDE
                                  from Pune, Maharashtra
                                  Mar 19, 2013
                                  Resolved
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                                  Resolved

                                  Address: Mumbai Suburban, Maharashtra

                                  I am from Jogeshwari & We are lot of trouble everyday due to late arrival of 0900 hrs Goregaon local, due to this we are getting everyday late mark in our office & if it is more than three times then our half day salaries cut. It is almost 20-25 days a month.
                                  Secondly after Mumbai central it will take time 20 to 25 min to reach for Churchgate.
                                  The next train is on 0930 hrs which is after half an hour and as you all know as the catching the train from platform No 2 is one of the horrible stunt for Jogeshwari People
                                  Aug 13, 2020
                                  Complaint marked as Resolved 

                                  Western Railway — No incoming call from AIRCEL -MOBILE

                                  Dear Sir,

                                  I HAVE TAKEN RELIANCE GSM MOBILE SERVICE BECAUSE OF THEIR CDMA -NET WORK WAS GOOD.MY NEW GSM REL.NO IS [protected] WHICH LOCAL NET WORK AND RANGE IS GOOD AND ALSO I AM GETTING THE INCOMMING CALLS FROM OTHER OPERATERS WITHOUT ANY PROBLEM.

                                  BUT, NOW MY COMPLAINT IS THE AIRCELL NO [protected] SOUTH, KODAIKANAL REGION - THEY ARE NOT ABLE TO CALL THIS NO. BECASE OF THEY ARE GETTING PL.CHECK THE NO U DILED.
                                  NO, NO, NO INCOMMI8NG IS COMMING FROM THIS ABOVE NO...WHY?????? PLEASE CHECK AND ACTIVATE THE NET WORK.I HAVE MADE ALL COMPLAINTS TO REL.WEB WORLD AND *333 ALSO BUT THERE IS NO ANY RESPONSE...HENCE THIS COMPLAINT..PLEASE LOOK INTO THAT
                                  THANKS AND REGARDS
                                  J.F.Thomas
                                  Western Railway
                                  Mumbai

                                  Western Railway — Foul unbearable smell

                                  Hello,

                                  The Platform No.1 on the western railway at Dadar towards the ladies first class compartment has an unbearable smell for the past 2 Weeks.. Either it is from the gutters between the tracks or on the platforms.. its impossible to wait there even for a min...

                                  This was been brought to the notice of the on duty cleaners on the platform sometime back..

                                  Kindly look in to this

                                  Kajal

                                  Train — train was late

                                  dear sir please take a serious way of my request the train no 5004 lichvi express runing 8hours late please bear upon and take big responsblities and do something about this matter.

                                  mumbai locals — due to late of local trains

                                  to respected sir
                                  i am of goregoan leaving person & traveling at least 5 years from local trains
                                  due to platform increment at church gate all slow / fast locals are running late by 20 to 25 minutes daily
                                  5 to 10 minutes late are OK but level crossing between jogeshwari and goregaun there are 3 crossings in which at 1 cross train will take 5 minutes due to which traing are runing late
                                  due to which we cannot reach our office at time
                                  so excepting answer from you why trains are running late
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                                    S
                                    sumit97
                                    from Bengaluru, Karnataka
                                    Mar 19, 2013
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                                    Address: Bangalore, Karnataka

                                    REFUND OF FAILED TRANSACTION-ONLINE BOOKING
                                    I booked one SLEEPER[GENERAL] ticket from khandwa to bangalore(Train no12628) on 19-Mar-2013 ON THE INTERNET but the transaction failed due to system fault at the IRCTC website. The amount of money amounting to Rs. 525/- was, however, debited to my ICICI account . Their Failed transaction ID is- [protected] and transaction ref number [protected] dated 19-MAR-2013

                                    So please do the refund to my respective account .

                                    Thanks,
                                    sumit gupta
                                    [protected]
                                    [protected]@gmail.com

                                    Railways Refund of money — Railways Refund of money

                                    Hi ,

                                    From two years i m trying to get the money refund but still no reply :-

                                    Train No:- 2149A
                                    Transaction/Reservation Ticket No:- [protected]
                                    Journey Ticket PNR NO:- [protected]
                                    Ticket Deposit Receipt No/TDR:- 390408
                                    Source:- Pune Destination:-Mughal Sarai Junction
                                    Amount:- 1163.00
                                    Date of Travel :- 23/02/08 Time:- 22.15 hrs Class:-SL
                                    Date of Booking :- 16/02/2008


                                    Please do the needful
                                    thanks & regards
                                    Sunil Gupta/Mukesh Gupta

                                    Railways — refund of money

                                    on 11/11/12 i booked a tatkal ticket from gzb to jjk , Rs 265 was deducted from my account but the reservation was not not done as the page was disconnected.... the money is not being refunded i want my money back....plz help regarding this issue

                                    Rahul Kumar
                                    [protected]
                                    [protected]@gmail.com
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                                      S
                                      SABREJ
                                      Mar 7, 2013
                                      Resolved
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                                      Resolved

                                      I tried to book three ticket of Sleeper Class from Delhi to Ajmer JN(Train no 12916) for the Date 03/06/2013 ON THE INTERNET which Costs is Rs. 745/- but the transaction failed due to system fault at the IRCTC website. And the Amount of Rs. 755/- was debited from my State Bank of India account for this Transaction. Their Failed transaction ID is- [protected] dated 07/03/2013.

                                      So please do the refund to my respective account .

                                      Thanks,
                                      Sabrej Ahmed
                                      Aug 13, 2020
                                      Complaint marked as Resolved 

                                      Indian Railway/ Train Ticket — refund of money for failed transaction

                                      Sir,

                                      I have booked tickets on 31/05/2010 for Journey from Kodai Road to Chennai Egmore through my ICICI Credit Card. At the time of booking, first transaction was failed, I checked the Order History, cofirming that there is no booking, then I booked further to the same, the transaction was sucess, but the amount was debited twice in my account on the same day.

                                      Kindly refund the same, without any further delay & oblige



                                      My email Id reference is [protected]@yahoo.com (IRCTC User name thushthuna)

                                      Regards

                                      G.R.Mathi
                                      Dear Mr. Mathi,

                                      We are sorry to hear about your experience. We have made a note of your email id as mentioned here. We'll contact you and work to address your issue at the earliest.

                                      Regards,
                                      ICICI Customer Service Team

                                      Indian Railway — Refund for failed transaction

                                      Hi ,
                                      I tried booking a ticket from Howrah to Rourkela and the Transaction ID: [protected] was generated.Money was deducted from my bank account but still my Ticket was not generated(details pasted below).
                                      This is an extremely disgusting situation and I need my money refunded as soon as possible.Such poor service is not expected from such a renowned organization.
                                      DETAILS:
                                      Ticket History
                                      Pnr Number: 0 Transaction ID: [protected] Train No: 12871
                                      Train Name: ISPAT EXPRESS From Station: (HWH) To Station: (ROU)
                                      Date Of Journey: 25-Mar-2011 Class: CC Boarding: (HWH)
                                      Resv Upto: (ROU) Date Of Booking: 15-Mar-2011 Total Fare: Rs 438.00

                                      Kindly understand that such things just add to the inconvenience caused to the customer.

                                      Thanks,
                                      Sidharth Mishra.

                                      Indian Railway/Train Ticket — Refund

                                      Dear Sir,

                                      Please lets have my money refund for trail ticket booking i have made as per below and both was not confirm and is nul and wide.

                                      Rail NR[protected]
                                      24 May 2011 Delhi (NZM) - Katni (KTE) Complete
                                      4
                                      View Details



                                      Rail NR[protected]
                                      22 May 2011 Delhi (NZM) - Shahdol (SDL) Complete
                                      4
                                      View Details

                                      Please feel free to contact if need any further information and update for refund as it was commited within week it shoud be refund and same shall be inform to you.

                                      Regards,
                                      R K Mishra
                                      +91-[protected]

                                      Indian Railway — REFUND OF MONEY DUE TO FAILURE OF TRANSACTION

                                      I booked three Sleeper Class ticket from Delhi to Ajmer JN(Train no 12916) for the Date 03/06/2013 ON THE INTERNET which Costs is Rs. 745/- but the transaction failed due to system fault at the IRCTC website. And the Amount of Rs. 755/- was debited from my State Bank of India account for this Transaction. Their Failed transaction ID is- [protected] dated 07/03/2013.

                                      So please do the refund to my respective account .

                                      Thanks,
                                      Sabrej Ahmed
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                                        D
                                        dubeysantosh
                                        Mar 1, 2013
                                        Resolved
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                                        Resolved

                                        Address: Katni, Madhya Pradesh

                                        Dir sir,
                                        I have been retired from post loco pilot from wcr NKJ in september 2012,but still now I am not getting pension. MY PPO NO.is WCR/11603/2012/0514.Please solve the problem.
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
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