Indian Railways Complaints & Reviews

I want to travel from jaisalmer to Bikaner by first class on 14/2/2013. From internet, I could get the information that a train 14701, Jaisalmer Bikaner Express runs daily at 22.30 hrs. Arrival/departure history shows that the train has been running in time since last six months

For some reasons,not known to me, online booking is not available. Enquiry personnel disconnect the line after saying 'ther is no direct train...

the parking lot contractor is overcharging the fees which is more than the printed price. i have parked the car at 5.15am and took out the car at 5.55am. he has asked me rupees 20 and gave me a ticket of rs.10/- that too when it is asked for. on the ticket he has written mh12 without looking at the regn number of the vehicle. railway officials to make a note of it and stop the contractor from looting the passengers. if it is increased by...

Hi All,

A week ago when my friend went to Maninagar Railway Station Ahmedabad to book Tatkal Ticket for his mother and sister he was denied as his mother was not present at the station.

This was told to him after 10 hrs standing in the queue.

I want to penalise them for such misconduct. I am complaning on his behalf as I also book tickets for my mother who is sick and old and cannot walk. She...

I had filed TDR on 26-11-12 for PNR No.[protected] Ref.No.ekt[protected]. As only one of the passenger travelling on 27-11-12 was alloted RAC I had to file TDR. Moreover we had confirmed tickets of sleeper class also for the same day. Therefore I could not take the risk of travelling in 3AC with one RAC. 35 days have passed but I have not yet received the refund. So kindly do the needful
Thank you,

Regards,br...

Dear sir, when one reserves a ticket online it gets cancelled automatically case it is a wait listed ticket and has not been confirmed. However, in case of a ticket bought from the counter the maximum time available for the consumer is 12 hrs. There after no money is returned on the ticket in spite of the fact that the Indian Railways has not provided any service to the consumer. This practice is also flawed keeping in mind the fact that...

Respected Sir, it is to inform you that in Ambala Cantt (UMB) railway station many stall vendor selling the normal Dip Dip TEA cup @ Rs. 10/-. against Rs. 4/-. when anybody asking for normal "CHAI" @ 4/- they shows the rate list in and as per rate list shown that Tea cup flavored @ rs. 10/-. interestingly there is no flavor mentioned in the rate list. or not mentioned normal tea cup rate it is therefore requested to look into the...

I have been following up this issue for 2 months now but have not received any reasonable response & solution yet. With a last hope i am putting up this matter before you for consideration. I hope this time I will receive a solution.


It is highly disappointing to know that after several follow ups & providing all the required documents the case has still been repudiated & no refund has been given. This is...

I am a cancer patient and had to travel from Jammu to Mumbai for periodical checkup at Saifee Hospital, Mumbai under cancer patient quota in 3 A compartments. I had hospital letter issued by Saifee Hospital which was signed by the doctor with hospital stamp on it under registration number 34748. I approached to reservation counter # 2734 at Jammu Tawi railway station on 22nd November 2012 at 1415 hrs. to book my ticket. The person at the...

Dear Sir /Madam
We are the daily passenger of Bandel - Katwa line, we avail Katwa local from Bandel at 08.10 am. The practice is after arrival of Howrah - Bardhaman local the Katwa local starts. As per time table, the arrival time of Bardhaman local is before the departure time of Katwa local. But at Bandel station the train ( Katwa local ) holds for a long time , some time more than than 15 min. That means until / unless Bardhaman...

Sir, I suresh choudhary during profile update by some reseon my password missing or changed & now my id is locked I have to cencel two e ticket
urgently pl help how this will cencel,i donot know in which mail reset pasword is sending,pl help me

Thanks
sursh choudhary...

I booked my scooter regn No. MP 20 KB 6871 from Delhi Jn to Jammu Tawi on 25/11/2012 vide Railway receipt No A[protected] for self delivery at Jammu Tawi. I travelled in Train No. 12413 Pooja Express vide PNR No.[protected]. Staff at Delhi Jn was supposed to load the scooter in the same train since I did not pay bribe to any staff at Delhi Jn. as such I could not get delivery of my scooter at Jammu Tawi the next day ie 26/11/2012...

motor cycle was booked on 07.12.2012 vide PRR no.[protected] from delhi to kanpur by me kunal verma. I was looking the luggage web site of indian railway where it shows the date of delivery and other correct particulars, relying on that when i reached at kanpur station on 09.12.2012. parcel clerk said so for motor cycle not arrvive and checked the website and there too was no clue o[censored]nloding at kanpur. but when i again reached at kanpur...

Dear sir/Madam,

SUB: INCREASE IN STOPPAGE TIMING AT NELLORE FOR JAN SHATABDI Super fast express

I am frequent traveler to Chennai from Nellore by JAN SHATABDI Super fast express ,
The stoppage time at the station is very less,because of this passengers are suffering a lot,
I kindly request you to increase the stoppage...

I HAD BOOKED TICKET THROUGH IRCTC.CO ON 26OCT 12 WHILE BOOKING THE TICKET THRICE BOOKING FAILED FOR AMT 2729
I RECD REFUND OF TWO BUT I COULD NOT RECD FOR THIRD I FORWARDED THE MY GREVINCE TO IRCTC .CARE .GAVE THEM
BANK STATEMENT AND MY IRCTC LOGIN ID AFTER THE LONG TRAILING MAIL I RECD MAIL FROM CARE THAT WE HAVE FROWARED
TO CONCERN DEPT KINDLY COOPERAT WITH US
COMPLAIN IS 28TH OCT 12 STILL NO POSITIVE ANSWER...

Respected Sir,
My name is Dr. Rahul Gupta. I have retired from Indian Air Force after serving for seven years as “Medical Officer”. I am presently pursuing post-graduation from Command Hospital, Bengaluru. I went to my native place Kanpur for some personal work earlier this month. I had book my return ticket through my Online IRCTC account, in RAJDHANI EXPRESS (22694), scheduled at 01:20 with a waiting list number RLWL10/RLWL50000...

My wife was traveling by maharashtra sampark kranti express train no 12908 pnr no.[protected] dated 03/12/12 from hazarat nizzamuddin to bandra (mumbai)in b1 ac 3 tier berth no.57 and 60.Naer kota jn entry some miscreants boarded in the train and captured her purse forcefully.The purse was containing some valuable items.My complain is that we ,the people are paying a huge amount to railway for safe and comfortable journey. But railway is not...

In case of Wait listed E-Ticket does not get confirmed/RAC after chart prepared, then as per Railway Rule that Ticket considered cancelled and passenger cant travel with that ticket, then that case Railway should not deduct the reservation cancellation charges because that ticket even not gets reserved but Railway is deducting the reservation charges even railway is cancelling that ticket.
Others Charges like IRCTC charges, Service...

[protected] - PNR NO

even after reservation dint get the seat due to irresponsible help of the TTE
the gate was not being opened by the students who were travelling in the sleeper class without any reservation
there was a rrb exam
but what about the ladies who were waiting outside the train for their seats
the students were not opening the gate
the tt was not taking the help of the rpf...

ticket through tatkal on line booking are virtually impossible.i tried to book my ticket to bangalore through I.R.C.T.C online booking-tatkal. eventhough i loged in at 9.30 a.m the site was unavailable from 10 a.m by 10.15 am all tickets to all stations in all classes were full.
the chart for ticket availablity also shows wait lists for all classes.for example 280 tickets were available in sleeper class in karnataka express from new...

i travelled on nov 29th 2012 from srikakulam road to chennai on howrah chennai mail train no 12839.pnr no. [protected] in S6 coach. coach fully ocupaid by un reserved ticketers. coach filled with around 150 above people. actually reserved peoples are struggled. and main thing it's absolutly unsafe. recently one fire accident happened in tamilnadu express at andhra pradesh. if such a type incident happend how people escape. no one (R.P.F&...