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Indian Railways Complaints & Reviews

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Updated: Dec 4, 2025
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Indian Railways reviews & complaints page 246

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K
krajp88
from Delhi, Delhi
Apr 12, 2012
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Address: Farrukhabad, Uttar Pradesh

Sir



On the Farrukhabad Railway station 3 children of age of 10 to 13 year,are doing pick-pocketing for a long time.


Sir
near-about 3 month ago my brother had lost their pocket with some money by those boys when he was returning from Relation(at that time he request to those boys to return some important documents from purse), and just some time he was returning from Mainpuri, he show that those boys are trying to picking pocket in row of ticket window he catch him & remembering last case ,Same those boys call 1 railway police man (named like "khan") and 2 civil man.Railway Police catch my brother as a pick-pocketor and beaten on platform.and leaving him after taken 1000/ rs in 24hr .and signed by my family as he is pick-pocketor under pressur.




with Best Regards.

Kaushal
Aug 13, 2020
Complaint marked as Resolved 
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    nitin169
    Apr 10, 2012
    Resolved
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    Address: Udham Singh Nagar, Uttarakhand

    I booked a ticket for my wife from Udham Singh Nagar to Delhi in train KGM ANVT AC EXP / train no.- 14011 in 3AC for date- 06/04/2012, with PNR No.- [protected]. It was confirm reservation in B6 Coach with seat no 13. When train arrived on station there was no B6 coach in it. on being asked TTE said B6 coach is not attached hence your ticket is cancelled, you'll receive amount for it in your bank account( i haven't got it till date). and now you are without ticket and if want to travel pay for ticket and as well as penalty for being without ticket.
    She was required to catch a flight that day from delhi.
    My wife was on station with my 8 months old daughter in her hands and luggage, helpless......even after having a confirm ticket.
    This was an absolute neglect of duty on part of station master as well as railways as whole. They should reply to this complain and to all those passengers of B6 coach that day.
    Aug 13, 2020
    Complaint marked as Resolved 

    Railway Bogie — railway bogie first class not painted

    HI I am first class passenger from local train mumbai but so many time i found we pay first pass money and we cant get the facility like bogi not painted seat also Ben tear and not swapping also The local train no 72194 from main line please see it and make it
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      vijesh_sar
      from Mumbai, Maharashtra
      Apr 8, 2012
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      Address: Sambalpur, Odisha

      Dear all,

      I have booked my Honda activa (KL04 U 8770) from Alleppey to Sambalpur through Alleppey-Dhanbad Express, The parcel
      receipt number is 135675.
      I travelled on the same train on the very same day and i have personnaly loaded my vehicle from Alleppey station.
      But the vehicle is not delivered at Sambalpur Railway Station.
      The concerned railways authorities are not responding to my request, I don't have any idea fro the further procedure.
      So please help me in getting back my vehicle.
      Aug 13, 2020
      Complaint marked as Resolved 
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        R
        RAKESH BAGARIA
        from Mumbai, Maharashtra
        Apr 6, 2012
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        Address: Surat, Gujarat

        i had waiting ticket of pbr howra exp dt. 22-01-12 train no,22905 pnr [protected] . i file the tdr at 11.30am on dt 23.1.12 but still i am not getting the refund.
        i have booked the tickets online through www.irctc.co.in on 6th
        october 2008 from madgaon to chandigarh vide pnr no. [protected] from my
        sbi bank debit card.
        subsequently i got it cancelled and received the message from irctc on
        25th dec 08 that ticket has been cancelled and refund shall appear in my
        account from which i had made payment.
        however it did not happen, i regularly mailed them but to no avail.
        then on 22nd jan 09 they send me the mail stating that they have refunded
        the amount, but still i didn''t got any.
        then on 28th jan09 i sent them my account statement in pdf form as
        requested by them to verify.
        again despite many reminders i have not got the refund as on date.
        REMINDER :- 01


        Dear Customer care executive ,

        I have not received my amount since May -09 , The detail is given below
        PNR Number [protected] Booked On [protected]
        Transaction ID [protected] Ticket Type eticket

        Date Of Journey 18/5/2009 Ticket Charge Rs 535.00



        Request you to do the needful as quick as possible .

        Regards

        Subodh Jain
        [protected]
        I may not able to contact you. Please do the needful.

        Indian Railway — not getting refund amount reg.

        i booked a ticket on irctc website on 21st may 2012. The ticket between jammu to jaipur on train no.12414 dated 20/07/2012. The payment mode is internet banking.Same time amount deduct my account but ticket was not booked.normally after 3 days of booking the amount is refund but still i donot get my ticket amount.please take a necessay decision in this matter.
        thanking you
        I have booked E-Ticket for Jammu Tawi Date of Journey: 01.01.2013 PNR No. [protected] Train no. 12445 with no. of pssengers 3. At the time of booking the PNR status was waiting 60, 61 62. On the journey date out of three, two tickets got confirmed while one was not confirmed.Because of these only two passengers travelled on the ticket.For one ticket i have not received the Refund.I have contacted dept. many times but there is no response.They say to get a certificate which the train TTE issues if passenger does not travel, but TTE has not issued any certificate to me and i was not aware about the process. Please help me to get the refund. Ashoo Koul [protected]
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          S
          samratroy
          from Pune, Maharashtra
          Apr 6, 2012
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          Address: Bardhaman, West Bengal

          Dear Sir,
          This is Samrat Roy, S/O Lt Tusher Kanti Roy. My father was posted at Barakar as a Cabin Master. He was retired on 30/06/2009 from Barakar. His pension was started on 30/07/2009 (No – ASN/29511/CSD/2284). Unfortunately my father was expired on 01/11/2010 by an accident. After that my mother (Smt Tapati Roy) was withdrawing the pension and her pension was started as per normal norms. The amount she withdrawing is Rs 7670.00. the entire system was normal til 30/12/2011. But after that suddenly the amount is reduced to Rs 6162.00, which is confusing me and my mother both. As per our knowledge the amount will reduce after 1/7/2016 (written on Pension Book).

          Currently myself is staying at Kolkata with my family (mother, wife& daughter) and I am involved with a IT Organization. It somehow troublesome for me and my mother to go Asansol frequently for the same. Could you please assist us to solve the issue.

          Request your help on same.

          Thanks & Regards,
          Samrat Roy,
          [protected]
          Aug 13, 2020
          Complaint marked as Resolved 
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            S
            sunitasonia123
            Apr 6, 2012
            Resolved
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            Address: Delhi

            Failed transaction money not been refunded to my account by irctc.co.in - website of indian railways and this has happened not once but many a times over. Situation is that neither a ticket is booked (and the money is deducted from the account ) nor the money is refunded. only 3 times it was refunded and rest 15 times it was not refunded. Do not cheat customers. Do return their hard earned money. and this is not my voice only a similar voices are raised are of my friends and other customers also. Ask irctc to return our money
            Aug 13, 2020
            Complaint marked as Resolved 

            Indian Railways — Money not refunded

            Dear Sir/Madam,

            I filed 3 TDR via PNR No. [protected], [protected], [protected].
            It has been more than 4 months and I have still not received my amount yet.

            Please refund my amount as soon as possible.

            Regards,

            Nitin Jauhari

            Indian Railways — money is not refunded

            I tried to book ticket through www.indianrailways.gov.in using SBI internet banking on[protected].
            My ticket was not booked but money has been debited from my account. The debited money for the failed transaction is not refunded till date. please look into the issue.

            The reference number given by SBI for the failed transaction is: IG58765124
            you must contact [protected]@gmail.com ...they only approach irctc and get back your money...for security transaction you are asked to provide some details ...give that details you will get your money back...i suffer this same issue before two months ...do this you will get your money back
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              G
              gutu22
              from Kolkata, West Bengal
              Apr 5, 2012
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              Address: South 24 Parganas, West Bengal

              interestedb in womwn
              Aug 13, 2020
              Complaint marked as Resolved 
              dear sir my policy no.[protected]... maturuty daet is 1st Dec'08 for that I submit my origenal policy with applicatio date 10/12/08. Branch no 922
              But till today I have not receive any reply with cheque.
              paresh
              THANK YOU.
              Dear Didi;
              Respected Minister of Railway,Govt of India

              This is a personal complaint and may please be treated as exclusively confidential.I am a relative of Mr Soumitra Majumder,who is working as CPRO in South Eastern Railway,Kolkata.Recently he has been engaged in some extra marital affairs with one of his colleague named Ms.Indrani Banerjee,Assistant commercial Manager,Eastern Railway,Kolkata.His wife is hereby deceited and he is torturing physically his present legal wife named Sanjana Majumder.Mr Soumitra Majumder holds a stable family and also has a daughter aged 11 years.
              Through this mail I request your kind intervention to save the family.

              Looking forward for your kind help.
              Dear Sir,

              Recent past I received undue calls and messages which is absurd from your Airtel Service provider Customer No. [protected] while verifying that number I am quite surprised that the Personal Information were not available. I found that without having proper identity how the service has been provided to that particular customer. Please clarify the same and make me from such type of non-sense calls or messages from that number.

              If this compliant was not been sorted out by the authority the same will be taken to further action.

              I hope that the authority will do the needful at the earliest.

              Thanking you,
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                M
                mksingh780
                from Guwahati, Assam
                Apr 4, 2012
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                Address: Dibrugarh, Assam

                sir
                I have booked my train ticket from dibrugarh town railway station reservation counter on 10 march 2012 . my PNR No[protected]and ticket No[protected] train no 12236 date of journey -20JUN2012 From CHHAPRA JN TO DIBRUGARH . i want to cancelled it but it is not being cancelled . i have gone five time to dibrugarh town railway station but they reply it will not be cancelled now .my mobile no -[protected] . now my ticket kept crs dibrugarh from 23march2012 .i daily asking about cancelation but he reply no not cancel . please take necessary action for cancel my ticket . because I ma losing rs 4180/ my passengers detail –
                1. MK SINGH M 34YRS 2. AWANTI DEVI F 30 YRS 3. SWATI KUMARI F 10YRS .


                THANK YOU.


                Mk singh
                Air force mohanbari
                Dibrugarh
                Assam -786012
                Aug 13, 2020
                Complaint marked as Resolved 

                Indian Railway — MY ticket

                Username & password providing by irctc not working, i have made payment with trxn no.[protected] provide by indiarailway. i m not complaing but i just want know that if i have lost all thing but having trxn no then how van i recvd again my ticked when user id & pasword not working by irctc.co.in.
                i paid full amount but i didn't receive food in kanyajumari express
                sir
                I have booked my train ticket from dibrugarh town railway station reservation counter on 10 march 2012 . my PNR No[protected]and ticket No[protected] train no 12236 date of journey -20JUN2012 From CHHAPRA JN TO DIBRUGARH . i want to cancelled it but it is not being cancelled . i have gone five time to dibrugarh town railway station but they reply it will not be cancelled now .my mobile no -[protected] . now my ticket kept crs dibrugarh from 23march2012 .i daily asking about cancelation but he reply no not cancel . please take necessary action for cancel my ticket . because I ma losing rs 4180/ my passengers detail –
                1. MK SINGH M 34YRS 2. AWANTI DEVI F 30 YRS 3. SWATI KUMARI F 10YRS . PLEASE CANCEL IT .

                THANK YOU.


                Mk singh
                Air force mohanbari
                Dibrugarh
                Assam -786012
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                  sarfaraz.ishq
                  from Chennai, Tamil Nadu
                  Apr 4, 2012
                  Resolved
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                  Address: Uttar Pradesh

                  SIR MAINE 3132012 BALLIA SE LUCKNOW JANE KE LIYE SABARMATI EXPRESS (19166) SE AC II CLASS KI DO SEAT KA RESERVATION BALLIA STATION KE RESERVATION WINDOW SE TICKET BANWAYA AUR USKA FARE DO SEAT KE LIYE 1334 RS. CASH DIYA AUR MERI JUARNEY AAJ DATE 4 APRIL 2012 KI HAI JAB MAIN TRAIN ME APNE COACH ME APNI SEAT PAR AA GAYA TO TTE AAYE TICKET CHECK AUR MUJHSE EXTRA FARE KE ROOP 126 RS DO PERSON KE MAANGA, MAINE PUCHHA KYUN BOLE FARE BAD GAYA MAINE KAHA TICKET KE LIYE MAINE POORA FARE CHUKAYA HAI AB EXTRA FARE KAISA BOLE RULE HAI 1 APRIL SE FARE BAD GAYA ISLIYE DENA PADEGA MAINE KAHA NAHI TO BOLE AAP PARESHAN HO JAYENGE MERE SATH MERI FAMILY THI ISLIYE MAINE EXTRA FARE KE NAAM 126 RS DIYE AUR RECEIPT LELI. LEKIN JAB MAINE PURA FARE PAHLE CHUKA DIYA AUR RESERVATION ADVANCE ME HUAA HAI TO RAILWAY NE EXTRA FARE KIS BAAT KA LIYA PHIR TICKET BOOKING KI DATE JO FARE THA WOH TO RAILWAY NE LIYA HI
                  SARFARAZ AHMAD - [protected]
                  Aug 13, 2020
                  Complaint marked as Resolved 

                  Indian Railway — MINIMUM DISTANCE / FARE

                  PRAKASH H OSWAL
                  398/3 GURUWAR PETH
                  PUNE 411002 (MAHARASHTRA)
                  December 29, 2007

                  To,
                  CHAIRMAN
                  INDIAN RAILWAYS
                  RAIL BHAVAN
                  NEW DELHI – 110001

                  SUB – MINNIMOM DISTANSE / FARE

                  RESPECTED SIR,

                  OUR RAIL CHARGES MINIMUM DISTANCE FARE FOR 100 KMS, IN FOLLOING CLASSES.
                  FIRST CLASS AC,
                  2-TIER AC SLEEPER,
                  3-TIER AC SLEEPER,
                  AC CHAIR CAR,
                  FIRST CLASS,

                  WHILE THERE IS 200 KMS MINIMUM DISTANCE FARE FOR FOLOING CLASSES
                  SLEEPER CLASS
                  SLEEPER CLASS ORDINERY

                  AS THERE IS 200 KM MINIMUM CHARGE IN SL AND II SL, THE PEOPLE WISH TO TRAVEL AROUND 100 KMS IN “SL” TAKE ONLY “II M/E” TICKET AND GIVE SOME TIP TO TTE, SO OUR RAIL LOOSE REVENEWS.

                  THE MINIMUM DISTANCE FARE FOR “SL” AND “II SL” REDUSED TO 100 KM WILL BE USEFULL FOR PEOPLE AND RAILWAYS ALSO. I HOPE OUR RAIL WILL MAKE NESSESARY CHANGES AND OBLIDGE.

                  HAPPY NEW YEAR
                  Yours truly,
                  P H OSWAL
                  Dear sir,

                  i have complaint against mr. pancholi who is working with indian rail on surat station. he is a cheted all the passanger, who wants reservation, for their journey, when passanger asked for the ticket he is directly said that give this much money but actual ticket price is less than the money he wants, every customer he collect 4rs as black money, which is law says.


                  in my case i asked for the baroda ticket but he gives me bombay ticket, when i want to cancelled this ticket he is said me that 20rs is decudted from this ticke i said its ok but, as he is claver he is not cancelled my ticket and just issued me baroda tiket and cut twenty rupees.

                  for me time is running out so i have not take any action at that time but i urje to take action against them and please transfer him at any small station when he is not cheated any customer of indian rail.

                  thanks & regards,
                  shailesh patel
                  Dear Sir

                  Can i cancel the ticket at mumbai provided the ticket is purchased for journey from mumbai to chennai at chennai ticket counter.

                  Ashutosh
                  Hi all,

                  can any one mail me the formula to calculate Approx fare on the basis of Distance in KM?
                  i want to know what is fare in sleeper class from ABUROAD to ALLAHABAD

                  Indian Railways — Excess fare charged

                  sir, i m gurjit singh from jalandhar(punjab) i wsweras filed a complaint of Excess fair on 20 Sep. 2011 but yet i have not get any answer, u have take 30 days for solved a complains , now how much time u'ii take
                  i get my amesty renewed on 3rd december and i forgot it in my home as it was in my pocket and on 4th december it got checked and ask her to check it by tomorrow morning but she reused and she collected unusual charges i.e rs 255. for such a short distance from ghazbad to chader nagar.

                  wna to register my new mobile numbers

                  old mobile nos was [protected], present mobile no is [protected], after changing the new please confirm me on mobile no. [protected] pleaseeeeee.
                  D ear Sir,

                  I have booked ticket by train no.126484 on 5.7.2016 from Bangalore to sales by AC 2 tier for the following persons.We have confirmed berth A1 27 and A1 29

                  K.Venkateswaran M 61
                  S.Muralidharan M 52

                  Total fare was Rs.3120 + taxes. We have checked with TTE and found that excess charges were wrongly made accounting the distance, but could not establish.

                  Could you please look in to this and arrange necessary credit in my account.

                  K.Rajasekaran
                  Dear Sir,
                  Today I had gone to Krishnarajapuram, Bangalore to send my female member to chennai by 12610 and had not bought the platform ticket. The Ticket Examiner had fined me for Rs.300/- vide challan no.772911 dated[protected] . When I explained my fault he took my PAN card and my mobile phone. Told him that he can not pull my phone. When I paid the fine he issued slip EXCESS FARE TICKET . Is it the challan for not taking platform ticket.
                  Kindly clarify.

                  Thank You
                  A.JAYAPALAN
                  [protected]
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                    Gaurav Sotani
                    from Banswara, Rajasthan
                    Apr 3, 2012
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                    Address: Pune, Maharashtra

                    Hi,

                    I booked ticket from Ratlam to Pune long back. But still waiting not cleared.

                    Train no: 19312
                    Date of Journey: 16-Apr-12
                    Date of booking: 23-Feb-12
                    Waiting at the time of booking: W/L 1
                    Waiting till today: W/L 1

                    I do not know whether my waiting will be cleared or not.
                    Please find my pnr no. below:
                    pnr no.:[protected]


                    regards,
                    Gaurav
                    [protected]
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                      pkdaya
                      from Chennai, Tamil Nadu
                      Apr 1, 2012
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                      Address: Tamil Nadu

                      Sir,
                      Ref: PNR [protected], Train No16042 Chennai Express, Date[protected]

                      We travelled by the First Class in the Chennai Express from Trichur to Chennai Central on the night of the 27th March. We had a horrible and miserable experience of travelling in the company of cockroaches and rats. We were six adults and a one year old baby. The old compartment was vibrating and the noise was terrible. At about four in the morning one of the rats bit the finger of my wife. My wife and I are senior citizens. Fortunately the baby escaped being bitten by the rats. We complained to the TTE and he promised to send in his feedback report. After reaching Chennai I took my wife to the local hospital where she was given an injection and asked to report back if there were symptoms of rat poisoning.
                      Surely the Indian railways can maintain its train well and fumigate all compartments and provide good service to its customers after the increase in the railway budget. Safety and comfort should be the motto of the railways.
                      Yours faithfully,
                      Prof.Dayanand
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                        subhendudas0103
                        from Mumbai, Maharashtra
                        Apr 1, 2012
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                        Address: North 24 Parganas, West Bengal

                        Respected Sir,
                        I am a general passenger of Indian Railways and travel daily from Ranaghat to Howrah. While traveling in the above mentioned route I found money laundering by some middleman attached to G.R.P. staff from those male passengers, by mistake who travel in the vender compartment of ladies special train. Without any authentic receipt they collect Rs. 400/- cash from each (at Naihati Station). From a train they collect minimum Rs. 5000/- to 7000/-. Which is a big thing of worry, and the collection never funded to Railways. I feel you would consider the matter seriously.
                        In the circumstances, I beg you to take some action to prevent this money laundering, and ensure Railways collection.
                        Thanking you,
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                          P P Upadhya
                          from Merta, Rajasthan
                          Apr 1, 2012
                          Resolved
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                          Resolved

                          Address: Karnataka

                          On 30th of March 2012, I bought 3 tickets from Srirangapatnam to Bangalore in a Passenger Train for me, my wife and daughter at 13:45 Hrs for the 14:45 Train. Since the temperature was very hot and no drinking water facility and the toilet in the station, I asked the Station Master to give the complaint book for which he refused to give on the grounds that everything is available. Although none of the above facilities were available he argued with us without giving the complaint book till the arrival of the train. Since me and my wife were senior citizens and I wish this should not happen to any other people, I want this complaint should be taken more seriously.
                          Aug 13, 2020
                          Complaint marked as Resolved 
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                            sanshem
                            from Mumbai, Maharashtra
                            Mar 29, 2012
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                            Address: Surat, Gujarat

                            It is very annoying thing that, today Western railway has not attached AC Chair car bogie 7 instead they have attached second sleeper class bogie. I am travelling by 12936 UP Surat- Bandra Terminus Express from Surat to Borivali.

                            It clearly shows that in India, Railway minister don't have any value, then normal people will have what value ????

                            Travellers book in AC because, after long office hours, they also expect some peaceful journey & comfort. It is summer season & temperature is almost touching to 40 Deg C. But it seems,Government doesn't care for Dinesh Trivedi & Railway doesn;t care for normal travellers.

                            Reason given is they don't have AC coach. But if it is so, they would have done altrernae arrangement in advance & should have informed it to travellers also. It is really disgusting...Can Mukul Roy will answer on this???? or Mamta Banerjee will answer this?

                            All the people are saying, we want comfort.

                            My seat is C1- 68.

                            S N Shembekar
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                              Somnath Bhattacharyya
                              from ASANSOL , West Bengal
                              Mar 29, 2012
                              Resolved
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                              Resolved

                              Address: Bardhaman, West Bengal

                              dear sir,
                              Till my retirement from Rly. service from Mech/C&W/Asansol,E.Rly on 31.01.2012,I have failed to get my pension now.Please do needful.My PPO no. is [protected]

                              Thankink You,

                              Yours faithfully,
                              Somnath Bhattacharyya
                              E-mail:- [protected]@gmail.com
                              Aug 13, 2020
                              Complaint marked as Resolved 
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                                pyarelalmeena
                                from Kolkata, West Bengal
                                Mar 28, 2012
                                Resolved
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                                Resolved

                                Address: Surendranagar, Gujarat

                                to nsdl
                                i am working in western railway in nps scheme from may 2006. my pran no[protected] . i am not able to open for check in contribution in nps fron my salary even though my salary was dectucted in nps from may 2006. i given email id in pran from but not any msg received on my email. so please sent my contribution details through my email id : [protected]@rediff.com or sms on my mob no [protected] and also inform me how to check my cotribution details for cra_nsdl.co.in site.
                                thanks
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                Dear Sir,
                                I have pruchased one ticket as under as cheacking on site I had found that my original possion of ticket is wating 2 and 3 at present it shows 1 & 2
                                But current ticket if I purchased it shows that original waiting is 61 an corrent possion is 31.
                                When 30 tickets has been confurmed why my waiting 2 & 3 is not confurmed.

                                My E_mail ID is [protected]@gmail.com request to reply on it.
                                rgds
                                Agrawal Motilal




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                                Accommodation Availability Enquiry

                                You Queried For
                                Train Number Train Name Date
                                (DD-MM-YYYY) Source Station Destination Station Quota Code
                                12925 PASCHIM EXPRESS [protected] VADODARA JN MATHURA JN GENERAL



                                S.No. Date (DD-MM-YYYY) Class - 3A Class -SL
                                1 [protected] WL 61/WL 31 WL 129/WL 80

                                2 [protected] WL 48/WL 28 REGRET/WL 75

                                3 [protected] REGRET/WL 30 REGRET/WL 75

                                4 [protected] REGRET/WL 31 WL 118/WL 78

                                5 [protected] REGRET/WL 30 REGRET/WL 75

                                6 [protected] REGRET/WL 30 REGRET/WL 76
















                                No. of Queries : [protected], Server : VEGA, Dated :[protected] Time:12:15:29 Hrs




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                                INDIAN RAILWAYS PASSENGER RESERVATION ENQUIRY Home
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                                Indian Railways Online Website: http://www.indianrail.gov.in designed and hosted by CRIS.


                                Passenger Current Status Enquiry

                                You Queried For : PNR Number :[protected]


                                Journey Details
                                Train Number Train Name Boarding Date
                                (DD-MM-YYYY) From To Reserved Upto Boarding Point Class
                                *12925 PASCHIM EXPRESS [protected] BRC MTJ MTJ BRC 3A





                                S. No. Booking Status
                                (Coach No, Berth No., Quota) * Current Status
                                (Coach No, Berth No.)
                                Passenger 1 W/L 2, RLGN W/L 1
                                Passenger 2 W/L 3, RLGN W/L 2
                                Charting Status CHART NOT PREPARED
                                * Please Note that in case the Final Charts have not been prepared, the Current Status might upgrade/downgrade at a later stage.

                                LEGENDS
                                Symbol Description
                                CAN / MOD Cancelled or Modified Passenger
                                CNF / Confirmed Confirmed (Coach/Berth number will be available after chart preparation)
                                RAC Reservation Against Cancellation
                                WL # Waiting List Number
                                RLWL Remote Location Wait List
                                GNWL General Wait List
                                PQWL Pooled Quota Wait List
                                REGRET/WL No More Booking Permitted
                                RELEASED Ticket Not Cancelled but Alternative Accommodation Provided
                                R# # RAC Coach Number Berth Number





                                No. of Queries : [protected], Server : GANESH, Dated :[protected] Time:12:24:26 Hrs




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                                  itsmethush
                                  from Bengaluru, Karnataka
                                  Mar 27, 2012
                                  Resolved
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                                  Resolved

                                  train number - 12081
                                  train name - jan shadabdhi, from calicut to trivandrum
                                  date - 30/03/2012
                                  passenger details - Thushara Thomas
                                  Ac chair car
                                  Rs.470/-

                                  Refund the money as soon as possible. Can you do something about this website?? It takes so much of time to book tickets !!
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
                                  Iits high time you do something about this inefficient irctc website. I've always encountered problems with it. This is the third time payment was confirmed by bank but ticket was not booked by irctc. It does get on to our nerves. We do not have time to give complaints to the indian railways all the blessed time. I feel other sites which offer railway tickets are much better wen compared to this one. Its a shame actually. Please do something about this as soon as possible. My ticket details
                                  ernad express 16605
                                  from calicut to allepey
                                  on 04/01/2012
                                  refund the money as soon as possible.I``````````````````````````````````````````````````````````````````````...
                                  you will get the refund in less then 15 days to your bank.
                                  Dont worry more than 50Crore people use single site .
                                  This is the only site used by number of people world wide.
                                  None of the other site will perform this way anyway be happy for what you have.!!!
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                                    satish20186
                                    from Mumbai, Maharashtra
                                    Mar 26, 2012
                                    Resolved
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                                    Resolved

                                    Address: Mumbai Suburban, Maharashtra

                                    My Smart card no is WR0167987, and it got expire in Nov or dec 2011. When I had gone on the Railway counter in Bhayander East to enquire about the same, they were saying that card got expire, throw them out. When I said to him that how can I throw this as in it the balance was there of more than Rs.50 and security deposit of Rs.50 which is refundable, he directly refuses no.
                                    When I said that take another Rs.100 and recharge he again refuses the same, and was misbahaving withe me that dont eat my headache and go. Is this the way to speak
                                    My email id [protected]@gmail.com
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
                                    After more than 2 months also there is no reply...
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                                      saurabh22492
                                      from CHIDAMBARAM, Tamil Nadu
                                      Mar 25, 2012
                                      Resolved
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                                      Resolved

                                      Address: Cuddalore, Tamil Nadu

                                      Dear Sir/Madam,
                                      First of with due respect i would like to tell you that i am a permanent resident o[censored]TTAR PRADESH and currently studying in TAMIL NADU.
                                      On 25/03/12 i have gone to book a ticket on CHIDAMBARAM (CDM) railway station with one of my friend. The lady on the counter was talking on mobile from 10 minutes after that she started to talk with one of her colleague. When i ask her to give me ticket because it was already in waiting, at the place of saying to wait she immediately started to shout that if you are in hurry you go and who are you to ask me to stop talking and giving ticket, this is my place i will do what i want. Hearing this conversation one of the person came and asked to her in Tamil that what is happening. She explained in Tamil to him something which i could not understand as i don't know Tamil. After that my friend was in Q and i came out from there as the person told me that he is a RPF police and he want to talk something.
                                      After coming away from the counter on station he started to shout and hold my collar and told me to come to RPF station. I ask him that where is your dress and ID Card so that i know that you are a RPF police. He behaved very badly and holding my collar he took me to station.
                                      There his SENIOR OFFICER which was INSPECTOR of station also behaved very badly and told me that i can book you under so many charges even if you have not done it. Anyway there was one RPF lady who helped me and talk to inspector and let me go i don't that why she helped me that time.

                                      I am blaming the INSPECTOR or IN-CHARGE of CHIDAMBARAM RPF STATION of assaulting, not giving chance to explain and harrasing me with my friend in front of public and inside of police station. So proper action should be taken against him.

                                      Later i reached to STATION MASTER Mr. K. KANAKRAJA of the station who was off duty i think as he came after 10 minutes after waiting to his office. When i started to tell him the problem and asked for complain register he started to assaulting us due to being from NORTH INDIA. He told that you all north-Indians are not coming for doing studies, you are here for doing smuggling, robberies,cheating, assaulting to girls and creating a lot of other problems to us.
                                      I want to ask him that is being north-Indian is a sin which i did. Because of some north-Indians are involved in such things why he is behaving like this with all. Now i can also setup this kind of mentality in my mind as he was bad to me that all south Indians are bad and start to assault them in my side then will he like the same? He told from even before our birth he is doing duty in railway. He has so much experience, so we are wrong, he even not listen our problem and started to behave very badly like shouting and abusing on basis of being just north-Indians.

                                      So i want to lodge a complain against him of being biased, assaulting, harrasing both o[censored]s and mainly of DISCRIMINATING due to being from NORTH-INDIA.

                                      Yet i respect Mr. K. KANAKRAJA for his old age and just want that he must be asked not to discriminate on basis of state and language.
                                      The same complain i have lodged with railway ministry portal on GOVERNMENT OF INDIA's site.
                                      THANKING YOU,
                                      SAURABH SINGH
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
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                                        raj83_iimk
                                        from Panipat, Haryana
                                        Mar 21, 2012
                                        Resolved
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                                        Address: Uttar Pradesh

                                        Hi,

                                        I am Rajeev Singh, & Travelled through Train from Kanpur To Patna Through Garib Rath Ex(12570) and coach No G9, Seat No 10.
                                        I Board at Kanpur on 10.35 PM(Train is Delayed some time), after waiting more than an hour, i ask the attendent about the BedRoll(Blancket, Pilow, & Bed Sheet), he straight forward told me that i don't have any BedRoll(Mai Kuch Nahi Kar Sakta aap dekh Lo). I am suffering from fever from Last 3 days & travelled in this kind of situation. No one their to Listen anything problem.

                                        TTE Also not involved in more than 2.0 hrs.

                                        Rajeev Kumar SIngh
                                        [protected]
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
                                        My id is not open my id is San2041986 so please send me my password or mobile confirmation help me
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