Indian Railways Complaints & Reviews

Why there is PQWL while booking rail tickets. I think its better to have only one waiting list and that should be served only on first come first serve basis. I think it is better for normal public and for Indian railways as well. Anyways tickets booked against PQWL very rarely gets confirmed. So I dont see any use of this quota for normal public.
I think rather than making system more complicated, Indian railway should work on improving...

sir,
My name is suji babu ,i have sent my bajaj pulsar 150 cc red colour motor cycle ( Gj6 CE 8307)through indian railway parcel service from vadodara (Gujarat) to Kollam (Kerala) on 11/05/2012 and the reciept number is Z 359640. But even after one week I didn't get my parcel and nobody knows where is the vehicle is gone.
So please help me to find out my bike...

Hi,

Today on 17th May, 2012, I booked to and fro ticket for Delhi-Jammu dated 25th May, 2012.
PNR#[protected], [protected]
I wanted to make sure I can have a couple of hours rest at jammu railway station retiring room and freshen up. Since I am going with the family I din't want to take any chances. I got to know on the internet that now advance booking of retiring rooms is possible, hence I called up Railway...

Hello. Today (17/05/2012) I have booked a Tatkal railway ticket from railway booking center at BDA complex, Koramangala, Bangalore 560034.
Standing behind a long queue of arrogant railway agents who rules the place, when finally reaching the counter we found only 2 counters are open out of 5. Also, the staff (especially the lady staff) who sits there was too slow and most of the people lost the advantage of coming to the queue at...

Hi,

My Name is Jenson . I travelled from Chennai Central to Howrah Junction(HWH) in FIRST CLASS AC - 12842 - Coramandel Express on May 15 , 2012.

PNR No.[protected]

I booked my ticket on[protected] at Madurai ( Tamil Nadu).

While my journey in the train on May 15 , 2012 , the TICKET CHECKER charged me Rs. 505/- for "AS PER CHART".
He stated the reason as the standard...

Dear sir/madam,
Immediate foot over bridge required for Pune railway station to avoid severe stampede and suffocation.
it is really a horrible condition for the passengers travelling in the train. I suggest the senior authorities to visit the site and take immediate action needed especially in the peak hours.The crowd is gathered normally at the evening time around 4:30 to 8:00 PM. Please take required...

Railway Safety Organisation, Indain Railways

I travelled in train no 18606 (Jaynagar- Ranchi Exp) between Darbhabga and Ranchi on[protected] in A1-coach bearth no 30. In the night I found 2 doors near seat no 46 pad-locked. This was highly unsafe as then there will be only 2 exits in case of any accident or fire and in such situation many passenger may run towards these locked exits and get trapped.

I tried to...

Sir
This is to bring to the notice of the all the responsible authorities regarding the worst condition of the coaches.
I am a regular traveller and found that the condition is very bad even in 3rd A/c coaches as the most crowed train Netravati express no 16345&16346 at all season , the coaches are made 20 or more years before the condition neatness and maintenances at all means is worst, hence it is requested that the coaches...

I HAVE USER ID "RAMNATH246" FOR BOOKING ON-LINE RAILWAYS TICKETS FOR THE PAST 3 YERS. I AM A FREQUENT TRAVELLER. NOW I AM UNABLE TO BOOK THE TICKET AS THE PASSWORD KNOWN TO ME IS NOT ACCEPTED BY THE SYSTEM.

I HAVE ALSO TRIED TO RETRIEVE THE PW THROUGH 'FORGOT PASSWORD', BUT, THE ANSWER FOR THE QUESTION ASKED BY THE SYSTEMS IS NOT REMEMBERED BY ME.

MY NAME : K S RAMANATH
USER ID : RAMNATH246br...

Dear Sir;

Our relatives Mr.Rupa Sarvaiya ws travelling in Bhavnagar Express ( Dt : 05.05.2012 ) from Johravar nagar to Borivali. At ahmedabad station some body has snacthed her purse and ran away. She had shouted for help but no railway police was available there. Asking to T.C ( Mr Anil Mathews ) he was unanwerable and was no in helping mood.

Pasenger Details:

Name : Mrs Rupa Sarvaiya PNR NO...

HI,

My mom and relatives had to travel from Shirdi to B'lore on 28 April, Saturday and the status of their booking was Waiting list 26,28,29. After Sholapur station, in the night my mom saw TTR accepting a bottle from the person and a conversation was happening bw passenger and TTR and after sometime he was given a berth and during the coonversation my mom and relatives heard them mentioning about WL 56.Since, it was only...

Dear sir, DATE ;- 2/5/2012

MY SELF ANIL CHOUDHARY. INDIAN RAILWAY TDR NO:- [protected] & [protected] SEND TO THE CHIEF COMMERCIAL MANAGER REFUNDS EASTERN RAILWAY , 3 KOILA GHAT STREET, CULCUTTA -700001 BUT TILL DATE REFUND AMMOUNT IS NOT...

Respected sir ,

I have a complaint regarding the mismanagement ,i have witnessed during my journey in railway dated 29-04-12,in train no 12239 from mumbai to jaipur ( pnr : [protected] ). The beddings were not provided by attendant at all, and passengers were asked to collect it themselves , reason being told shortage of staff. It created a lot of disturbance and difficulty to us. Please kindly take action on it so that such...

Baggage lost
Date & time: 19-Apr-2012, 10:45 PM
Place: Local Train, Mumbai Central Station

Boarded 10:32 PM local train at Dadar (W) towards churchgate. One overnight bag (black color, approx 20"x12"x12" size) containing valuables lost at Mumbai Central. Loss of baggage reported at Mumbai Central (main) Railway Police Station at about 11:15 PM....

Dear sir/Madam,
I. Randhir kumar booked a train ticket for 2 people on 16/12/2011 (PNR no:[protected] and Transaction id: [protected]) to journey from Haridwar to Patna on 25/01/2012. But, we could not travel because after chart preparation one ticket in RAC and another one is W/L -.1 So, both of passenger was not travelled Hence I lodged a TDR dated 25/01/2012 with the reference no ekt [protected] to the Indian Railways. The current...

Dear Sir,

I would like to say that on 15th April I purchsed physical handicapp ticket No: 87264538 dt. 15/04/12 from jaipur to Jodhpur in Indore Intercity express & waited for the train to come. The train was 15 minutes from its arriving time at jaipur station of 14.45. Now according to the railways the physical handicap coach should be in the front as well at the back of the train near gaurd coach. But on that day only...

I had booked two railway tickets online using bank of baroda debit card. Afterwards i cancelled the tickets and indian railways online reservation system says the money has been refunded to my account. Still my account does not show change in balance and money has not yet been refunded to me. When contacted Indian railways customer care they told me to inquire to my bank. Bank people are too doing nothing. The fact is money has not been refunded...

Dear Sir,

We are regular passanger of Titwala to Cst Up local, which is departure on 7.24 am from titwala.

We found very Unclean local in alternate day manner, today 17/04/2012, we found somebody Vomitted at Window so we informed the Station manager regarding this and requested to arrange a Sweeper who clean the place.

After contineous followup, Station Manager Mr Vikas Sharma said, due to lack...

Dear Sir,

I booked my bike (Hero honda Splender Plus, Model 2009, UK-08N 1347) from Roorkee (Haridwar Distt) to Faridkot vide Receipt No G644297 dt 31 Mar 2012. Till date my Bike is not reach in the destination station. I went regularly to rly stn to whereabout of my bike. They said to insure from the previous station, I also went there, but they also said that to check in the previous stn of that. I also call to the Roorkee...

Dear Sir,

This is to inform to you that Mahesana stand ticket not available for train no-12547 on railway station that's way this train not stand on mahesana station but The first of these train were stop on Mehsana Junction and return train no-12548 ahmedabad to agra train stand on mahesana junction. so we have request to train 12547 is to build on the train to Mehsana Junction and continue The train ticket...