Indian Railways Complaints & Reviews

Dear Sir/Mam,
Would like to draw your attention towards the trail mail, which is self explanatory. Even after marking copies to all concerned top official there is no response since last one and Half year. Even online greivance redressal portal is not effective. Pls suggest what to do & how?
Other previous mail copies are also available with me.

Regards
RK Ojha
[protected]

On Tue,...

I had booked 3 tickets for my friends from Bangalore to Mangalore on 30/07/2011. Class A3 which is an Air condition class, the booking waiting list, later 2 tickets got confirmed and the 3rd one was wait listed, hence 2 passengers travelled, the train TT did not issue us any acknowledgement as we were not even aware of it as recently I came to know that such acknowledgement was required when enquired why was my refund not approved, can any...

On 25/12/2011 at 13.35Hrs I walked to Jaipur railways station to travel by Jaipur_udaipur intercity express and I was in ques from 13.35 to window no.7 to collect the ticket, in parrallel all other windows were in operation. Particularly window No7 booking clerk was very slow mean time at 14.00 Hrs shift has been changed and reliever has not started booking for next 10 minutes.till my no. came it was 14.15 and at last I got the ticket No...

No water in the compartment B1. The train 12510 started today (25.12.11) from Guwahati(Assam) and going towards Bangalore(Karnataka).This train is always running without water and troubling passengers. This Train will travel for 53 hrs approx. and the basic requirement is unavailable in the train.We have been complaining to every hawker, coolies at every station - unfortunately on duty TTE is not reachable may be he knows the problem and...

Dear Sir,
I am not sure...eitheir my complain shall only be a just reading paragraph or will resolve.

May I ask to Indian railway concerned "Babus"/railway Minister ?

1. Indian Railway has been doing so many changes to upgrade ticket reservation system. Why the system become more worst than earlier?
2. Even we book the ticket 2 month back or one day back(For Tatkal). We can not sure to...

I booked a retiring room at Ajmer Junction railway station on payment of INR 480.00 wade their receipt no. 01396219 dated 22.12.2011 at 10:10 hrs IST. As we reached to the room there was not a sing drop of water available. It was brought to the notice of attendant at duty and asked him to provide the water for freshening up as we had to reach Mayo college for my son's interview at 11:30 hrs. Attendant refused to arrange water and suggested...

Hi ,

During my day to day compute , I have come across onduty railway employees who perform their duties under the consumtion of alcohol. And some of those employees are onduty guards and drivers of trains . Everyday , millions of people use this public mode of transportation for their daily compute and such irresponsible employees jeoparadise the life of those people .

Their is rarely any action taken against...

In the context of today's scenario Indian Railways have no facilities such as "Dustbins" other than the AC coaches,so the passengers are forced to throw-off the various wastes directly out of the window.This goes directly on the land which is some times the forests, and other natural ameties. And thus this is increasing the Land & Water pollution .
So , it is an appeal to the authorities to provide facilities such...

This is to inform you that Pune railway station condition is horrible in respect of Operation, hygiene and commercial complexes, stall etc.
1. No trains are coming in time, waiting outside station for longer time.
2. Trains announcements are made without proper coordination. Suddenly platform is changed.
3. Local train timing is completely disturbed since July 2011.
4. Local trains are kept on waiting at in between...

I travelled on 15 th december from BHOPAL to DELHI by bhopal Express no 12155 in II AC class , coach A2 class while de boarding the train i found my Soft Suitcase is bitten by some Rat or mouse i immediatly registered the cmplaint to the coach attandent Ramsingh Raaikwar , he also informed that the supervisor contractor of this train Mr Manohar is aware of the rats in train but doing nothing , due to this my suiotcase worth Rs 4500/-...

There are no TTe ticket checkers available in the Virar trains during pick hours . And the TC on goregaon platforms told us that they will be available only in day time . If the passengers travelling during pick hours are not getting proper service then why should we waste our money in buying proper season ticket. If the railway is getting thr revenue from the passengers they should give us the full sevice....

Dear Sir

1 Please refer to Indian Railway Parcel Way Bill Receipt number J353268 . The parcel contains a wooden box booked from Amritsar to Jhansi.

2. The parcel contains household goods in favour of a serving Indian Army Officer.

3. The parcel was booked on 12 December 2011 and the same has not been received in Jhansi till date. The same was however sent the same day by Chhatisgarh Express.br...

harrasment and forcing to pay extra money by TTE Mr. VP Singh Muzzaffarpur

I Shekhar Kumar undertook journey from Begusarai to Batihnda vide ticket PNR No [protected], ticket no 64041212 class 3 AC by 15609 Awdh Assam Express on 16/12/2011. I had waiting list 01 status ticket. on asking for a seat TTE Mr. V P Singh using unparliamentry words denied me a seat. Later he asked for Rs 300 bribe to give me a seat. Right in front...

I HAVE BOOKED MY BIKE FROM nEW DELHI RAILWAY STATION TO NAGPUR ON 13/12/2011 VIA BILL NO- [protected]. BUT AS ON DATE ITS NOT REACHED NAGPUR AND AS PER BOOKING COUNTER AT THE TIME OF BOKKING IT WAS SUPPOSED TO GO BY HIMSAGAR EXP AND WOULD HAVE REACHED NAGPUR BY 14/12/2011. I TRIED TO CHECK STATUS ON INDIAN RAILWAY PARCEL STATUS SITE WITHOUT ANY RESULT.
I CAME TO KNOW FROM MY FRIEND THAT BIKE IS STILL AT NEW DELHI PLATE FORM.IT JUST...

DEAR SIR,

I BOOKED MY MOTOR CYCLE ON 30 /11/2011 BY TRAIN NO 18102, TATA MURI EXP FROM JALANDHAR CITY TO KANPUR CENTRAL VIDE SLR NO 0187188 UNDER MY PWB NO . 854681. THE SAME HAS NOT BEEN UNLOADED TO KANPUR STN AND IT WAS REACHED AT ROURKELA. AND THE SAME AGAIN WAS RETURNED BACK TO KANPUR STN AND NOW IT WAS NOT UNLOADED AGAIN. I ALSO COMPLAINT TO BOOKING OFFICE THEY DON'T CONFIRM ME EXACT LOCATION TILL DT ;
DETAILS...

Sir, 07/12/11

I had on 5th of dec 2011 reserved 5 tickets online
1) Trichy to Ernakulam (one ticket) on 20/01/12
2) Kollam to Ernakulam on 22/12/11 (4 tickets)

My account debited, but I am not able to view or take print out of the e-tickets

what is the fate of the tickets ?
br...

Dear Sir,
This is to inform you that, I undersigned got confirmed train travel ticket # 64933374 dated 2rd Dec 2011, through TATKAL SEVA JOURNY CUM RESERVATION TICKET COUNTER PRS-NDLS (212-08:09 RUPC 1037 VIA TKD-MTJ.-BRC-BH) by providing my necessary attached identity PAN CARD # BVNPS5246P. Other details of said ticket as per attached scanned image / below..
• PNR # [protected], Train # 12954 August Kranti Rajdhani Express,...

Plat farm no 6 is the beauty of Vadodara Railway station ,I wish the beauty persists.
Area of Concern for me is unavailability of platform to move wheel chair. I faced this problem while taking my father on wheel chair. There is no connectivity of this platform with other platforms. On 22 Nov 2011 My Father(Age 82) & mother (Age 80 ) were having Reservation in Jaipur Super fast, I was having wheel chair.tried to move to PF...

It is very annoying since last week all the express trains are getting late due to goods train getting more priority than these trains. I am a first class pass holder, I commute daily from vadodara to bharuch, due to late trains I get late every day at my work which is very annoying. I want railway authorities to sort it out whether passengers are important to them or goods....

Sir,

Old Faridabad par jo ladies TTE hai unhe baat karne ki tamij nhi hai wo hamesha train me ladies se batmiji se bat karti hai.
Kya monthly pass me ek din time nhi hota ticket banwane ka?
mgar wo kisi ke bat nhi sunti or sabse ladai to tayar ho jati hai. un logo ko passenger ki suvidh ke liye rakha gaya hai ki unse batmiji ke liye.
Kya un logo ne jo Rs. joining ke time par reswat di thi to kya wo reswat...