Indian Railways Complaints & Reviews

Dear Sir / Madam,

My bike was sent from bangalore to Delhi booked on 10th June, 2012 at Yashwantpur railway station. As i wan not travelling in train therore i enquired the parecl officer about the expected delivery date at the time of booking. he informed me that Parcel WAN is already booked and their is no space for next 3 days, it will be loded from banglore on 13th June and reach to delhi on 15th June.

Since...

SIR,S
I WOULD TO LIKE TO INFORM YOU THAT I HAVE TRAVELLED MANY TIME BY SANGAM EXPRESS TO FATEHPUR, BUT ALWAYS COACH POSITION SYSTEM DISTURBED. DUE TO MISMANAGEMENT OF SLEEPER COACHES I.E. S1 BEHIND, S2 AHEAD, BETWEEN S1 AND S2, THE COACH NO. S4 IS ATTACHED. OCASSIONALLY S4 IS ATTACHED BEHIND AC. MEANS NO CRITERIA OF SLEEPER COACHES MANAGEMENT.
DUE TO THIS PROBLEM, WOMEN AND CHILDREN FACES MUCH PROBLEM AND INJURED TO CATCH THIER...

I'm traveling from Hyderabad to Agra in Kongu express. Train no: 12647; date: 11th June; Coach No:A1; PNR No:[protected]. Though Indian railways is charging exorbitantly more price for passengers, in this train I experienced that they are treating passengers badly. The bedsheets given to me were dirty and had hundreds of BEDBUGs which almost killed me with so many bites on my body and face. I am completely sleepless all the night. AC...

OUR JOURNEY WAS FROM NGP TO HWH AND 3 PASSENGERS WERE THERE pnr number was [protected] date of travel was 03 june 2012 AND THE WAITING LIST WAS JUST 1 AND 2 BUT THE TICKET CHECKER DOES NOT ALLOTED THE SEAT TILL HOWRAH!!! HE GAVE THE ALLOTMENT TO PASSENGER HAVING GENRAL CLASS TICKET BY TAKING MONEY.. HE DEMANDED FOR 2000 RS FOR 2 SEATS BUT WE WERE NOT ABLE TO GIVE THE MONEY SO HE REFUSED TO ALOT THE SEAT.. THE AC COACH ATENDENT ALSO SAID THAT...

I booked a ticket through IRCTC. Due to some reasons I could not travel on the journey date and also forget to cancel the ticket. IRCTC has denied the TDR claim stating "With Reference to your PNR No:[protected], we regret to inform you that refund is not admissible as informed by Railways through their letter no : REGRET/02.05.12/WR and the reason being : 09951-WR/OL12 Ticket was not surrendered with in 3/6/12 Hours".
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Hi, I am travelling to virar from andheri since last yr in first class. But I have never seen any tc over there during office hours. Now a days lots of beggers, hijras n people having second class pass are traveling in first class. Also if any one is talking to them, then they are always arguing and fighting in the coach. If we are paying for first class pass, then how you people can allow them?? if we r complaining to station tc, they says...

Railway Parcel undelivered
I had sent my books through railway parcel on 03 Feb, 2012 from Jalna to Ludhiana. At the booking office they told that it will be delivered within 3 days but I have not received it till date. When I inquired at the railway office they didn't answer and told me to wait for some days. I am tired of going to booking office .

Parcel details recipt no.675398
Date of booking 03/02/2012br...

I am registering this complaint on behalf of my sister and mother. They are travelling from Bhagalpur in 12349/BGP NDLS express (date 4/June/2012). This summer due to excessive heat and high temperature, we took 2nd AC ticket. They boarded the train at 5:30 PM. It is 7 PM and till the moment, the AC is not working. Its is like hell. A heated closed compartment with no AC is like furnace. I feel Slipper class was more comfortable as it had...

Booking details:
PNR No [protected] Train No 12880
Train Name BBS LTT SF EXP From R
To LTT ........Date.......... [protected]
Class 2A
Boarding Point RAIPUR
Reservation UptoLOKMANYA TILAK TERMINUS
Quota General


Note… train not started on time..late for more than 5 hours..from Raipur…..pessengers not travelled..
TDR..filed online on 16.07.2011..IRCTCbr...

I traveled on[protected] from Suratgarh to Jaipur train no. 09733 Hanumangarh- Kota special with a 3rd AC ticket PNR NO. [protected]. Before boarding in the train on inquiring at Suratgarh railway station it was told that my ticket is Wait list 1. on boarding the train ( Coach B1) and contacting with the Conductor Mr. Arif Siddiqui it was told that i am on Wait list 4 and can`t travel in 3 tier. I came to know that there is some space in...

I BOOKED MY MOTOR CYCLE AT KHANDWA JUNCTION FOR TRANSPORTING THE SAME TO NEW DELHI
THROUGH LUGGAGE TICKET( BUILTY NO. B289323) DATED 28.09.2012. I REACHED NEW DELHI ON 30.05.2012
I AM SEARCHING MY BIKE DAILY FROM 30.05.2012 ONWARDS AT PARCEL OFFICE SITUATED AT NEW DELHI RAILWAY STATION. I AM BEING TOLD BY THE PARCEL OFFICE THAT THE CAPTIONED BIKE IS NOT REACHED HERE. WHERE AS AT KHANDWA I WAS TOLD THE BIKE WILL BE LOADED ON...

I was a frequent traveller by the Rajadhani express.my first option to go by was always by Rajdhani.But few years ago, they have altogether degraded the quality of service in these trains. Yesterday also, I along with my daughter boarded from New Delhi (12314-Sealdah Rajdhani - PNR NO [protected]) The quality of food in Rajdhani Express is just pathetic.Do they think the passengers travelling in it are just worth of their degraded standards??The...

Waiting list system itself is a fraud. I will explain the modus operandi here:

IR permits 300 tickets to be booked under waiting list for sleeper class for non-tatkal quota if the train has 10 sleeper coaches of non-tatkal quota. IR does not permit waitlisted passengers to enter sleeper coaches but permits RAC passengers to enter sleeper coaches. IR does not display the 'rule information board about waitlisted tickets'...

Following was one of my experiences about Indian Railway. On 01.06.12 I was traveling by 12871 UP Ispat Express from Kharagpur to Rajgangpur. Before reaching Rajgangpur the train stopped at the outside of the platform. Usually all up trains arrive in platform number - 1 at Rajgangpur. After 15 min. it again started and arrived in the middle line in which through train usually passes. There was a train standing in platform number-1, it would...

Subject: Grievance and complaint on Misbehavior of TC, Shri. R.S. Prajapati (working at Bombay Central Station, Chief Ticket Inspector Office, under Senior DCM, Railway Phone No.[protected] on Mumbai Rajdhani, Train No: 12952, PNR.No.[protected] on 25th May, 2012 for beating, pushing, giving bad words/slangs and snatching mobile of my son aged 19 years.
Dear Sir/Madam,
My son( Aditya Hiremath) boarded at Delhi railway station...

Dear Sir,
Yesterday I approached to Durg Railway station Parcel Department to book my Hero Honda in Train No-12768 (from Durg to Nanded) on 30th May'12 at 14.00 because this is weekly train and suppose to leave station on 31st May'12 at 4.05. But parcel department officer refuse to book the bike. We have taken a pain in this 45 Degree hot climate to book my Bike but refusing by parcel department created problem...

Sir, My wife and two children travelled in 3AC in Kanyakumari-Howra Expresson[protected] from Madurai to Visakhapatnam. The ticket was released under EQ quota. (So identity is automatically proved). The ticket was purchased in February through Railway counter. My wife carried colour xeroxed laminated copy of ID. But the Squad people refused to accept her identity and levied penalty for three passengers. It is not understandable, when...

Sir,
At Ernakulam Junction, the contractor is charging excess parking fees. he had deployed goons and thugs who doesnt have uniform or proper id cards for the same. Parking fees prescribed by railways is depicted. However they are charging excessive fees. For 1 hour railways had prescribed fees of Rs2 for a motor bike. However theese goons are demanding Rs 5 or even Rs 10 for the same. While questioned they charged against me....

Sir,


On 27th April, 12, I traveled from Nizamuddin (Delhi) to Ernakulam by Swarna Jayanti (Train No. 12644) in IInd Class Sleeper Coach S-1. Passenger amenities provided in the coach were very very poor. Some of the irregularities observed are as under:
- My journey was 48 hours i.e. from Nizamuddun to Ernakuolam and there was no water in the compartment neither in wash basin nor in toilets after 24 hours till...

My PNR no. [protected] and I was travelling from Mumbai CST to Howrah, boarded on 17.05.2012, train no. 12809.
NO HOUSE KEEPING ATTENDANT WERE FOUND IN THE TRAIN AND THE COMPARTMENTS WERE NOT CLEANED DURING THE COURSE OF JOURNEY, THE TOILETS WERE ALSO NOT WASHED AND CLEANED DURING 17.05.2012 TO 19.05.2012, WE ARE PAYING FOR THESE UTILITY SERVICES, BUT STILL WE HAVE TO TOLERATE SUCH IRRESPONSIBLE ACTIVITIES OF THE RAILWAYS.
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