Indian Railways Complaints & Reviews

Honourable Union Ministry
Minister of Railway
Govt of India
New Delhi

Respected Mam,
I'm a P.g.d.m student.I'm a big fan of you but today when i traveling from syalda that is from jammu to kashmir i seen many T.T were doing business,they charge Rs.50 or more from every passenger as there pocket money for standing in sleeper class and they beet the persons who stands in sleeper class and...

i was travellng from cstm to belapur,after mankhurd station one person in civil dress came in the compartment and asking for ticket,even iwas travelling with a valid ticket, iask him to show his id proof of TC,he started shouting on me and abused me then he turned to next person was a labour class and travelling without ticket he charched him 150 rupees without any giving him a reciept and from 4 to 5persons he charged at the same time, i...

4 months ago i m found guilty of the parking chllan on the patiala railway station . frst i thought wat kind of chlaan is this ,this is my frst time ever i found guilty in vehicle field. than from that day they r giving me dates which was going on week by week or month by month. last saturday i succesfully get my RC back. but at frst they tell me it is of only just 100 rs. then they told 500rs. and finally it is of 300rs. we are all abt...

Why do the Indian railways maintain Sleeper compartments, when they are not in the manner which it is supposed to be? The wash room in sleeper compartments stinks like hell and is unhygienic. The compartment is crowded with unauthorized vendors and passengers causing inconvenience.
There is no improvement in the service provided since 2000.
Moreover, the ticket checkers are arrogant and currency seekers.
I suggest the...

Dear Sir/Madam,

I have booked Railway ticket from surat to Ahmedabad for the date 17th, Nov., 2010. for Karnavati Exp. (Train No. 2933. PNR No.[protected]. and from Ahmedabad to Udaipur city by Udaipur Exp. (Train No. 9944. PNR No.[protected] for the same date for further travelling.

I filled only one reservation form for both the tickets. but they issued the ticket of Karnavati exp. for the date 17th Oct.,...

Sub: Refund is not credited to account on cancellation of ticket

Since August I am following up with the irctc and they had also assigned the Id to my complaint as [IRCTC #1413942] . They are again & again asking the details and after providing the full details there is no answer. Detail of my problem is:
TICKET I:
>> >> >> > > Pnr Number [protected] Transaction ID [protected]...

I was supposed to travel in train no. 4313 Dadar-Bareilly Express from Bhopal to Jhansi on 8th of November 2010 at 22:40 PM. My Berth and Coach No. respectively were 57, S-5. PNR No. [protected]
But, as soon as the train reached Bhopal Junction there was a heavy rush in the train and it was over-crowded. Many people were travelling without ticket or on waiting list ticket who are not supposed to board on train. I was having reservation...

Hi,

I was travelling from Tirupati to Bangalore on 5th Nov 2010 with my family (18 tickets). Train number 214 (Chennai to Mysore Passenger) We were been alloted on S5 Coach and seat numbers are 9 to 14, 57 to 70. Both the seats are near to toilet and when I boarding the compartment there was a worst urine smell on both the toilet.

I went and gave a complaint to Dy. Station Manager. His response was very quick...

I booked railway ticket from CLT - MAS from chennai and the ticket was confirmed one.Due to my personal reason i want to change the boarding point to Shornoor,so i went to Guruvayoor railway station to change the boarding point and filled the form.But the officer told me that its not possible to change the boarding point because both are different quota.So its not possible and you have to go CLT.If i am going there then why should i change...

Dear Sir,

I am a Physically Handicapped person having the disability of amputation to my right leg.
First I should thank providing a separate Disabled Coach for exclusive Disabled persons. But regularly in this Coach non-disabled passengers are travelling and not allowing the Disabled persons neither to sit nor to board the train. The Railway Authorities is failed in Implementation part of separate coach. Though...

To,
The Railway minister,
Rail bhawan, New Delhi,
India
Subject:Street hawker are growing day by day beside the railway platform,
and disturbing localites by their misbehavior,teasing etc...
Respected Madam,
I want to inform you that day by day street hawkers are growing on the railway...

This is to bring forth the inconvenience caused to passengers at the recently functional train station at Anand Vihar, New Delhi.
The main cause of concern is the unavailability of food or any eateries at the station.
I had a train to catch, unfortunately from the Anand Vihar station, train no 2874, Jharkhand Swarna Jayanti Express, on 2nd Nov.
When I called the train helpline no 139 during the day, it told me that...

I went to old Delhi railway station to see off my friend who had already come there and was waiting for another train to board.
After meeting him and he boarded his train, I was caught by a ticket checker for not having a ticket; I explained him that I was not aware about the procedure(I was indeed not aware about the same) but to no avail.
I asked him to let me go and find out if it is true but he didn't allow me to do...

Online railway ticket booking facility through irctc.co.in remain inaccessible during 8.00 hrs to 9.00 hrs which is the opening hour for TATKAL ticket booking. There appears to be some corrupt practice being followed during this period by blocking interest connectivity of the website particularly 2 to 3 days prior to festive days like Diwali, etc.. The facility is only open after by 9.30 hrs. by which time all the TATKAL quota shows WL. If...

Dear Sir,

I went to secunderabad railway station today morning by 6.25am to receive my mother, she was coming in Narayanadri Express from Tirupathi.

I purchased the platform ticket and enquired about the arrival of the said train and in which platform in the counter. I was told that announcement will be made at the time of arrival. I was waiting for .35hr in platform no 10 under the mic waiting for the announcement....

139 by indian railway is very poor-use less service provider.
today i call 139 from [protected] on dated 31.10.2010,
i call 139 4-5 times ,service is OK till enter train number and std code but after than 139 customer care executive appear then they give me really very wrong information, i ask about 9221 train is running today but they tell me yes, but actually train is not running and i am really mismanaged my travel plan.br...

Sir,

My complaint is regarding the reserved seat transfered to other person. On 31-oct-2010, my mother(Name - Shanti, Age - 51) was travelling from ghaziabad to phaphund in Gomti Express (Train Number - 2420). She has reservation in 2S class(second seating) in D2 coach at 30 number seat. Due to heavy crowd and rush at ghaziabad station and in train, she reached at her seat after 30-40 minutes with lots of trouble (Before...

Every time as i try to register for eticket booking registration ,it is not processed and till date i am not getting registration for eticket booking
guide me if any suggestion for registraton is failed from my end...

Hello Sir,

I had filed a TDR with Indian Railways on 17 Oct, 2010 against
PNR number [protected]. The reason for TDR filing was that the train
was late for more than 3 hours. As per the Indian Railway rules, I should
have been refunded the entire full fare i.e., Rs 690. However as per the
current status of TDR on IRCTC, I have been refunded only Rs 344. Please
look into the matter urgently...

RAILWAY JOURNEY IS MOST UNSAFE

THERE IS NO SAFETY IN INDIAN RAILWAYS AND THEFTS ARE INCREASING DAY
BY DAY. THIS COMPLAINT IS ABOUT MY SON ANANT KHAITAN,(FINAL YEAR
ENGINEERING STUDENT OF N.I.T. BHOPAL) DATE OF JOURNEY 25.10.2010
BY HOWRAH-BHOPAL EXPRESS-3025UP, PNR-[protected], COACH-S1/BERTH-19

WHEN HE BOARDED THE TRAIN AT 12.30 NIGHT, IT WAS ALREADY LATE BY 8
HOURS & IN THE MORNING,...