Indian Railways Complaints & Reviews

My daughter had to travel from Gaziabad to lucknow on Train no.2392(Shramjeevi Express) on[protected]. Mental trauma suffered due to wrong information given on Enquiry no.139.Initially It was told on 139 that Train was late by 4.35 hrs but when asked later at 3pm it was told that the train had actually passed the station(Ghaziabad) and was 0.11 hrs late but actual arrival time 14:28hrs.My family had to face a lot of inconveneneince.
Some...

Sir
Please note that my wife Mrs. Kanak Kumari with cousin brother Rajesh Kumar Singh & my 9 year old son Ayush kanvij had travelled the journey from Dehri on sone to Delhi in Jharkhand S/J express (2817) on 15th January 2010. At Allahabad station my son was felt vomiting and therefore my wife & brother have get involved with him. In between some one has theft our suitcase. Suitcase contains approx. 50 gram jewelry and costly...

Train missed due to wrong info on Enquiry no.139
My son had to travel from RENUKOOT to DELHI on Train no. 2873 on 31 /12/2009 . I have booked a ticket on the train. My Train missed due to wrong information given on Enquiry no.139. It was told on 139 that Train was late. First by one hour and then kept on increasing the time and finally by 4 HR 34 MINUTE but train was actually on right time. I had HIRED A TAXI VINDHYANAGAR TO...

Legal Notice for refund of fare charged twice for single journey
This has reference to the tatkal E-ticket with PNR No.: [protected] booked in the name of Mr. Surender, (Age 53), Mrs. Arvinder (Age 48) and Aman (Age 13) trough transaction ID no. [protected] (Rupees 4179) on IRCTC on 25-12-09 for journey on 27-12-09 from Bhusaval to Chennai in 3rd AC of Train no. 2655, NAVJEEVAN EXP Pursuant to above booking a confirm berth no. 1,2 in...

Hello Sir,

Train: PRASHANTHI EXP (8463)
PNR No:[protected]
Travelling Date:[protected]

Cancellation Date:[protected]
TDR No: 034517


I have booked my Ticket from Bhubaneswar to Bangalore in PRASHANTHI EXP (8463) for 9th Oct,[protected] with Credit Card.

PNR No:[protected]

I have cancelled the ticket at Bhubaneswar on 6th Oct,[protected].br...

I had traveled in Train No. 2955 (Jaipur Superfast Exp) from Borivli to Surat on 14th January. Around 2025hrs, one vendor from Pantry service came to me and asked for Dinner, I asked what will be there in dinner and he said Dal, Paneer Shabzi, Roti, Dal, Papad and Curd. I placed the same. At 2130 hrs, he has came to me with HARD ROTI, WATERY DAL, CURD AND PANEER SUBZI WHERE PANEER WAS VERY LESS and RICE. I saw the food and asked him what...

Approx 15 days train is always late, therefore we are always goint late in office, everyday having latemark and we are in underpressure,

One more in morning time in half an hours 3, 4 borivali train’s(8.46,8.56,9.13), suppose that train’s destination will change place instead of borivali, change in andheri or bandra or churchage, its usefull to us

evening after virar ladies special no train from andheri...

To,
The person In charge,
Vastrapur reservation center,
Ahmedabad
14/01/2010
Sub: Senior citizen lower birth not given even when it was available.

We Booked A Ticket On 13/01/2010 At 7.40 P.M. From Vastrapur Reservation Center From Window No. 1 For Ashram Express (Train No.2916) From Delhi To Ahmedabad Dated[protected] For Two Senior Citizens Aged As 70 - Female By Pnr No.[protected] Ticket...

Dear Sir,
Please refer the FIR (Copy Enclosed) dated 03 Jan 2010 & Train Ticket copy enclosed on above subject.

I was travelling from Mathura on 01 January 2010 with my Wife, Daughter and Father-in-law in coach S-4 Seat No- 1, 2, 3 & 4.
The Luggage POLO Black Colour Strolley Bag (26 inch) with Ash coloured Ribbon on which POLO is written was under the seat and same was lock with steel chain. My Self has...

I purchased a ticket on 30nov 09 on train 3049(Amritsar Express) and PNR No is [protected].The train was from Howrah to Lucknow and journey date was 9th jan 10 last. The train was changed upto Mogulsarai and there was no information. On 8th jan 10, I shocked to see the train was changed.I was tensed as with me was my mother who is 64 of age. I had a important meeting on 9th jan last in lucknow and it was very emergency to me to return on...

dear sir /madam,

**********SHAME ON INDIAN RAIL********

we are facing problem by ticket booking counter,
they are booking ticket very slow...

1.they don't know responsibilities on duty.
2.They are booking ticket in Black "Bribe/Commission and selling Ticket to AGENT in Black and getting money per ticket 200rs from AGENT"
3.Normal people are not getting...

To
Minister of Indian Railways

Dear Sir,
one of your railway employee is booking illegal ticket from railways & gives to people on high
extra cost to people(illegal ticket booking)-dalal

Railway Employee Name: Amarnath Yadav
Add:Shiv Shankar Gali,Gandhi Nagar,Gosalia Road,
off link road,near lalaji pada police choki,kandivali(west)
mumbai-400067...

I was traveling from Pune to Gorakhpur on dated 07of Jan'10 & I was shocked to find Bed bugs on my Berth & that too in AC 3 tier.
It was a pathetic condition & I could not sleep whole night due to these bugs.Various other passengers were also affected by these bugs.
Its shameful if this kind of things happen in trains.
My PNR no.[protected]
Train no - 1037
Coach - AC 3 tier
Seat...

JTBS is not at all passenger friendly at Perambur. today i want to purchase ticket for brindaban exp from madras central to bangalore but at 5 am it is closed. i enquired about JTBS activity and i came to know that they have to open 24 hrs and it is as per contract with railway. i went their while going with my vehicle towards chennai central but once again i returned to booking office at perambur and purchased ticket. what purpose for JTBS??...

My train ticket was reserved from New delhi to Amritsar AC Chair Car (Ticket No.[protected]PNR No.[protected]Seat no. C3 48), Shane Punjab Express (TRAIN No.2497) on[protected]. The train was scheduled for departure at 6.40 A.M. but it arrived at 8.40 A.M.and departed at around 9 A.M.from New Delhi Railway station.The train was terminated at Jalandhar station without any proper announcement inside the train.A hawker told us that the train...

To
Railway Minister
Sir,
I like to inform you that more than 2 Lacs passenger used narela(NUR) station in delhi, but there is even no reservation counter at narela station. People has only option to go in the hands of the trveling agents who charge more than the fare. Peoples also travel in the train like ....... So, it is kindly request to make Proper availability of trains i.e. more train should stop at the narela...

I was travelling in Coach A2, Berth no. 10, Train No. 8189 on Dec 30 2009 with PNR No[protected] form Bolangir to Visakhapatnam. I found my suitcase missing when the train reached Rayagada station around 5 am. It contained sarees and dresses including gold ornaments worth one lakh.

This was immediately reported to the coach TTE G V Rao.

The only person who left the coach between Bolangir and Rayagada was a...

I am herewith attaching the copy of the complaint lodged with the Railways which is self explanatory.

From Jaffer sait <jaffer.[protected]@gmail.com>
to [protected]@gmail.com
cc letters.[protected]@intoday.com,
letters.[protected]@thehindu.co.in
date Tue, Jan 5, 2010 at 10:17 AM
subject Service on First Class West Coast Express
mailed-by gmail.com
hide details 10:17 AM (21 hours ago)br...

Hello,

Today[protected] I have done an online transaction to purchase a ticket of a shamsher singh on himachal express from una to delhi Unfortunately after the payment of 5times was made through sbi cum debit card payment gateway, the error, "REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?com.broadvision.session.new=Yes&" came up without giving me the confirmation of the payment...

I was travelling by Himsagar Express 6317 along with my family on 01.01.10 by AC three tier coach no. B1. I boarded at Trivendrum and travelled to Nagpur. From Trivendrum to Nagpur the toilet were not clened. I reminded the Coach assistant regarding this at around 11.30 AM on 02.01.10 and he told me that the same will be taken care of after some time at Vijawada Station. Even at vijawada station the cleaning not done. Around 7.30PM I asked...