Indian Railways Complaints & Reviews

Dear,

We have already canceled Ticket On Dated_20.12.2012, But fund not transfer in my Account,
So please help me as soon as possible,,,


PNR No. [protected], [protected] & [protected].



Thanks & Regards,
Narendra Singh Panwar
+91-[protected]

Indian Railway — Police cultivating thief

To,

Mr. A.P.Mishra Mr. B. NAGESWARA RAO

Director, Public Grievances Dy. Director/ Public Grievances

Additional General Manager Southern Railway

Southern Railway Headquarters Office

Headquarters Office Park Town, Chennai – 600 003.

Park Town, Chennai - 600 003.


Ph.25352830 Ph.25353743

Please find the enclosed attachment of my journey ticket PNR No.[protected]
Took journey from Chennai to mysore on 24.07.2009 by cauvery Express Coach no S-4 Seat No.54.During the journey at 04.30Am on 25.07.2009 at Bangalore. A thief(Suit case lifter) was lifted a suit case belongs to co-passenger, Which was noticed by me and immediatly acted to catch hold the thief, the material recovered. But the thief escaped by attacking me by pushing me in to the 4 feet drainage. The police of three (one in uniform & other 2 in civil dress) was after me shouting. The escaped the thief by not paying attention.
It seems to be that police also associated with the thief to loot the passenger's belonging.The behaviour of police & their body language was supported the thief. The police is not taken any FIR. Instead they took bribe from the passenger.
Hence, i request your good office to work honestly for the public by deputing and keeping 'Vigilance squad for Bangalore Railway station Police force.

If you need any information i can give any where.

M.DOMESA
127, 2nd Main, A-1 Block,
Vijayanaga 3rd stage,
Mysore.570017.
Mobile No.[protected] (Mysore)
Mobile no. [protected] (chennai)
E-mail ; [protected]@yahoo.co.in

Indian Rail — about station announcement

sir
it is matter of sad that there is no provision of announcement of forcomming station for passanger treveling on indian trains except rajdhani and shatabdi trains and feew locals (in mumbai) and usally neither on station(announcement) that this is such station or station x welcomes u in its area and thats why passenger getting lots of problem , they use to awake for several hours during night journy for not missing there distination (station),and if not doing so missing there station(distination),
its matter of great sarrow that compartment tte / next station ticket examiner is penalising the same traveller for not having proper ticket after missing the station
therefore announcement facility in train should be compulsary
i got same problem in train no 2225 ,at 5 am it reached aligarh , i was sleeping , tte of coach sleeper -7 , not informed me about , i woke up in gaziabad , i reached delhi sation ,and there i got delhi kanpur emu and return aligarh at 11.58 am , i missed my duty on 23rd
succh type of problemgetting lots of train passanger though reporting and complaint may be less
requesting for needfull action

M.P.Khanduri Dt 16/12/2009

Suj: Theft of Jewelry and cash in Boggy AB-1 of Panjab Mail Tr No 2138 on 7th Dec, 2009


Dear Mamta ji,
I booked my confirmed railway ticket on 5th Dec, 2009 through tatkal quanta for 7th Dec, 2009 by Panjab Mail, Train No 2138, having PNR No [protected] for self and my Mrs ( Manju Khanduri) from Delhi to Mumbai in 2nd AC. We boarded in the allotted compartment AB-1 at alloted berth 18 and other berth was allotted in other compartment HA-1 berth no 1. With the consent of TT and Mr Vijay who was allotted berth No 17 of compartment AB-1, we mutually exchanged the berth. Attendant Mr Kunj Lal Gupta were present in the compartment. We asked for bed sheet, blanket and pello from house keeper Mr Gupta and accordingly spread your bed in respected berths The train departed from station at at about 0550 AM Till Faridabad we were seeing all the moment of the passengers and the Hackers in the compartment, after that we had sleep, I was laying on upper berth No 18 and my Mrs was sleeping in lower berth No17. My Mrs got up at Agra Cantt station found that her purse is taken away from her bearth, which was cover by cloths and blanket by side of her .I asked the attendant Mr Kunj Lal Gupta about the purse .He told that one purse is laying and hanged in the toilet, is it your I told YES .
My Mrs show the purse, nothing was there. She had her jewelry ( One gold chain of 25grm, two ear rings and three hand rings) and cash of about one lack, leaving behind Mobile and two rest watches (mine and of herself). In the purse.
I approached T.T of the compartment Mr Raj Pap Singh Dy C.T. I AGC, he asked the attendant Mr Gupta How he came to know that purse is laying in the Toilet of the compartment? .He told that sweeper has told him. I am having all the dough and suspect goes to him only. As her is knowing how is coming and going from the compartment
Mr Raj Pal Singh asked Mr Gupta to call GRPF person from back compartment. He inquired and told that non of GRPF person is on duty in the complete train. I was all shocking that I have not found a single GRPF person has come to see the compartment in my compete journey from Delhi to Mumbai.
Then I asked Mr Singh to give me some form, so that I can lodge my complaint to you, which he can submit to GRPF authorities for obtaining the F.I.R for further investigation He gave me the form, that I have dully filled and hand over to Mr Singh in return gave me acknowledgment of the complaint
It is requested that through investigation may kindly be done and Mr Kunj Lal Gupta may be taken to custody to home I suspect of the theft, so that all my lost items may be recovered. Mr Singh may be asked to send me the F.R.I copy at my addres given at complete form.

Your Sincerely
M.P.Khanduri
D-1304 Crystal Court, Hiranandani Complex
Sector-7, Kharghar, Navi Mumbai, 410210

India Railways — Theft in reservation compartment

sir,
somebody snatched my purse at Alighar station from the compartment itself.Guards are not ready to lodge the repord nether the RPF at Gaziabad station(Destination).Even we went to new delhi station but there also nobody was ready to lodge the complaint.The guards are saying to lodge the complain as if we left the purse in the compartment..please kindly suggest what to do??
thank you
Eti singh.

Indian Railways — theft of purse from reservation compartment

sir,
somebody snatched my purse at Alighar station from the compartment itself.Guards are not ready to lodge the report nether the RPF at Gaziabad station(Destination).Even we went to new delhi station but there also nobody was ready to lodge the complaint.The guards are saying to lodge the complain as if we left the purse in the compartment..please kindly suggest what to do??content of my purse are-2 mobile phone,Rs.600, 1 gold chain of 20 g.
IMEI no-[protected]
If you have any information about the where being please contact on-[protected] or email at [protected]@gmail.com
thank you
Eti singh.

To Railway Minister,
Rail Bhavan,
New Delhi.

SUB: Complaint for lost of my luggage during traveling in the train LAL Quila Express from Kanpur to Kolkata .

Respected Sir,

I myself Mr. Shadab Akhter traveling with my colleagues in train no. 13112 (LAL Quila Express) from Kanpur Jn. to Kolkata, on Thursday feb 2nd 2012, my PNR no [protected]. was, 43, 46, 48, 45 in coach S2. I was coming from IIT Kanpur to IIM Calcutta after attending the college Management cum cultural fest.
I did see the luggage till mid night, It was a Plastic ball, and was kept near the Toilet as it was bit bulky the doors were closed. It was heavy around 80 kgs and we have the tickets for the luggage separately. 4:00am I was awaken, and, suddenly I found out that the Luggage is not there.

For that I had complained to TTE in coach, but he could not help he had no idea what to do . I am still in the train.
I have Lost my valuable Rs 50, 000 equipment and I have a fest to attend at IIM Calcutta, please help me out .

I am working in a Adventure Tourism Company " Odyssey Wonders tourism and Solution Pvt Ltd.office in Jamshedpur, I have lost my asset which I had made with great difficulty during my yrs. hard work, hope you will understand my problem and do the needful.

Thank you.
Shadab Akhter.
Cell Phone- [protected]

Recently I had to travel by 6613 Rajkot-Coimabatore express from Ahemedabad to Salem.The AC 2 Tier bogie was infested with cock roaches which were crawling all around.The curtains were so dirty that they were smelling.The bed linen and blanket supplied by the attendent were so dirty and torn that one could risk infection by using them.No hand towels were supplied.For the price of an AC ticket one could travel by air these days.Why should any body travel by IR if this is their attitude to customers.It is high time that private trains are run on IR tracks and Railways be responsible only for the maintainance of infrastructure and not passenger service.

To,

The Railway Minister,
Rail Bhawan, New Delhi

Dear Madam

I wold like to informe you i am monthly regular passenger 2427 and 2428, Rewa exp.

Following trouble we faced regularly in A.C.-2
1-Toilets were so dirty and impossible to use .
2- A.C was not working in coach and no person was available to whom we can complain.
3-No person for housekeeping.
4-Hand towel Is not avilable.

Kindly look in the matter and do the need full.

please
please

Thanks
Pawan

We were travelled in Brindavan Express (Train number: 2640) on 5th of December 2010 in D4 Coach. The train TTE is fully dunked and spoken with abusing words with the passengers. He stated to bribe money from some of the people who got in to the reservation compartment with the general ticket. I tried to note down his name but he did wearing his badge too. Please stop this kind of nonsense.

I think that if you dont get the No. soon then you must plead to the court against railways and I am sure that not only the lost amount but you will also get a huge compensation(as i think).

please extend the train No-8510, 8310 & 0866 upto Nanded. This will help to orrisa & Telugu people to go by this train.

This is pathetic! Bull to all the people out there who never miss a chance to take advantage of people's consequences!

Ashamed as an Indian for such acts!

I have not done the transaction for ID 885554, 8856125 which is debited tomy ICICI credit card no.

my contact no is [protected].

please clarify.

Indian Railway — Poor response to ticket cancellation process

I had booked two etickets at www.irctc.co.in, which were eventually canceled due to unavoidable circumstances but however it has already been more than a week since 13.08.2008 when I canceled the tickets and the amount is not yet refunded to my account. I contacted their help desk[protected] and 139 repeatedly and sent repeated mail to [protected]@irctc.co.in and [protected]@irctc.co.in but till today no confirmation neither any action has been taken in this regard. At the end I didn't had any other option than lodge this protest.

Sir,

Please refer to the subject above and the details provided below. I booked two e-tickets on 8-8-2008 with PNR no.s 1. [protected] and 2. [protected]. Due to some unavoidable circumstances I got to cancel both the tickets with respective transaction ids: [protected] and[protected]. But the amount is not yet refunded to SBI bank account. Hence I request you kindly to look into the matter as it has been the 8th day since the cancellation of the ticket. In this regard a mail has already been sent to:

to [protected]@irctc.co.in
date Sat, Aug 16, 2008 at 5:29 PM
subject Regarding non-refund of canceled tickets

but till today I have failed to get a reply. Hence I request you kindly to look into the matter and provide me a solution as in a lack of which I am already harassed.

Regards
Biju Deka

I have booked the e-ticket from yatra.com Following are the details
PNR no.- [protected]
Transaction id- [protected]
Train no.- 3414
Train name- Farkka express
Class- AC 3 tier (3A)
Date of Boarding- 05 june 2010 at 21:30
From- Delhi(DLI)
To- Bhagalpur(BGP)
Departure- 05 june 2010 at 21:30
Arrival- 07 june 2010 at 02:12
Quota- general(gn)
adult- 1

i am trying since morning for cancellation of my e-ticket, but not getting ticket cancelled.i feel that i got cheated by yatra.com although irctc also providing support to yatra.com. this is the case of cheating, mental toucher and harassment .so please lodge compliant against yatra.com due to which i can proceed for legal action.

Will we be able to cancel an ordinary ticket( taken from counter)through online?

I want to cancel the train ticket getting from reservation counter by online. Is it possible?
r.jeyachandar, [protected]

i have booked tickets from newdelhi to mumbai central train no.2952 of 21.08.07,and cacelled my ticket from bareily TDR no. 460364,PNR[protected],amount 2025/-not recieved the refund yet inspite of so many visits to station clerks ,everytime execuses vary and I HAVE BEEN ASKED TO TAKE THE FOLLOWUP FROM CHIEF COMMERCIAL MANAGER (REFUNDS)at ND.should i visit delhi for the refund??

second canceeled tocket is frombarabanki to bareilly train no. 3151,TDR 460365,not recieved the refund yet,date of journey was27.08.07,and cancelled on 31.08.07,after6 months no response ..why????

should the passengers be held responsible for the poor system for refunds..

Indian Railways — No refund of ticket recieved

I had booked a ticket from chennai central to howrah on 16/06/2008 for train no 2840 using VISA Debit card. The ticket was worth 1857/-. the ticket no was 84054303 booked for three adults. The train was cancelled due to heavy rain as a result of which i had to cancell the ticket on 19/06/2008 vid. rn invoice no. 011362 bn 002395.Cancellation amount was 1857. But till date i have not recieved the refund amount. It was supposed to be credited on my VISA card but it has not been credited till date. I had given a reminder on sep 08 but to no avail. Therefore i request you to look into the matter and take necessary action.

Regards
Sunayana Chakraborti

Dear sir,
On 23/5/09 i have taken Dinner at IRCTC canteen in Ahemedabad on frist floor. The quality of food was very bad. The intention of service should be provide good food in cheap rate but...it was not there.
Please visit and check the quality.

PNR no. [protected]
Date of Travel[protected]
Ticket no.72815705 dated[protected]
Journey from Lucknow to Raipur
TDR no.029271 dated[protected]
Date of Application for refund[protected]
Address for Station Payment- New Delhi
Communicatin Address _
Vindhesh Kumar Singh
33E/E, Block-E, NIHFW Hostel Campus
Baba Gang Nath Marg, Munirka,
Near DDA Falt, New Delhi

Indian Railways — No Refund for Train Cancellation

Dear Sir/Madam,
I would like to bring this to your kind notice that I booked the following tickets in Indian railways :

Forward Journey:
Date : 28-Nov-10
Train Name and Number : 8478 kalinga Utkal Express
Boarding Station : Ghatsila
Reservation upto : Puri
PNR : [protected]
Booking date : 12-Nov-2010

And return journey details as :
Date : 01-Dec-10
Train Name and Number : 8477 kalinga Utkal Express
Boarding Station : Puri
Reservation upto : Ghatsila
PNR : [protected]
Booking date : 12-Nov-2010

The Train were canceled by Indian railways, and I lodged a complaint with [protected]@irctc.co.in giving the same details and asking for refund, left aside the trouble I had to face because of the cancellation. But, till date, I am not sure whether I will get my hard earned money back or not.

Please help me to get my due.
Thanks & Regards
Debasish Gorai

I have Kotak Mahindra Debit card, I don't see any option to make a payment for ireservation. Please advice if payment can be done with Kotak Mahindra Debit or Credit card.

Hi, today (June 2, 2011), I had to receive my brother and bhabi from the Mysore railway station, they arrived via the Cauvery Express from Katpadi. The train came to the station at 8 a.m. When I reached the railway station, the counter which usually gives the platform tickets was closed, and the other counters, I have no idea if they give platform ticket there, had long que. Since the train had already arrived and my brother and bhabhi were new to Mysore, I had to enter the station without the platform ticket, but for sure I could not find any railway personnel to inform them about nonavailability of platform ticket. As I entered the platform, I saw my brother and bhabhi right at the entrance, wherein I went and collected the luggage from them and as I was leaving, the ticket checking squad, he wore nothing on him to identify himself to be a railway person, asked for the tickets. Since I did not have the platform tickets, I was booked for Rs. 292. He said I should have informed him. There was no ID card, badge, or dress code to identify himself as a railway employee to approach him and say my query.

My argument is, first the counter which issues platform ticket was closed. Secondly, the automatic machine is out of order. Thirdly, there was no railway employee at the entrance to be informed of nonavailability of the platform ticket. Fourthly, I believe this is a way to swindle money from the innocent persons like me, which needs investigation at a higher level. My question is when the trains do come and go at all odd hours, why is the platform ticket issuing counter closed? When asked the person said the counter will open only at 10 a.m. If that is the case, then what is the other alternatives?? The automatic vending machine is also out of order. So, the Mysore Railway Station having all their mistakes on their part and fining innocent people who hurry to receive their loved ones is a way of making illegal money. I want to know how can I get back my money and teach these irresponsible railway employees to accept their mistakes and understand our needs. I always buy the Rs. 3 platform ticket before I enter into the station, but when one is not able to rightly procure it as it happened today, then why fine? Kindly the concerned help me on how to file a case against these railway employees, as I may not be the only person and there might be many such incidents and these greedy squad officers will be waiting to make money this way.

Hi I am SK IDADUL HAQUE.I have a complaint against the person(Mr.Abhijit Chakrobroty) sitting at the Railway counter at pandua, in W.B(Howrah, Burdwan).The behaviour of the person against the customers is not proper.
He is rude.
The way this person interacted was shameful.He asked me for 2 Rs change as exact fair was 22 Rs he was rudly that go and get the change, otherwise you wont get the ticket.Then I asked to back my money but he told you will get only 2 Rs back!!! or you have to provide 2 Rs change. thats way i missed my train and failed to attend important schedule
I just want to say that because of such behaviour people don't want to go to the counter at PADUA.
I dint expect this behaviour from Indian railways.
I hope some action is taken in this regard and people feel free to the tickets counter in my small town PADUA.
thanks, SK INDADUL HAQUE